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    • 4. 发明授权
    • System, method and computer program product for identifying words within collection of text applicable to specific sentiment
    • 系统,方法和计算机程序产品,用于识别适用于特定情绪的文本集合内的单词
    • US08818788B1
    • 2014-08-26
    • US13363978
    • 2012-02-01
    • Dustin MihalikDustin FriesenhahnLuveen Rupchand Wadhwani
    • Dustin MihalikDustin FriesenhahnLuveen Rupchand Wadhwani
    • G06F17/27G06Q30/00
    • G06F17/2785
    • A content intelligence module may implement a sentiment analysis method to identify words or phrases from user-generated content that are associated with a particular sentiment. The method may comprise grouping or splitting text into different sentiment segments, tokenizing words or phrases and/or removing stopwords across the sentiment segments, performing a frequency analysis to count the words or phrases in each sentiment segment, scaling the frequency results across the sentiment segments where necessary, and removing commonly used words from the sentiment segments. The words or phrases that are left in a specific sentiment segment are the most-used words for that sentiment segment. The word cloud module therefore allows for very quick generation of a summary around sentiment segments. A sentiment overview containing the summary can be presented to a user in connection with a selected product or service with which the user-generated content is associated.
    • 内容智能模块可以实现情感分析方法来识别与特定情绪相关联的用户生成的内容中的单词或短语。 该方法可以包括将文本分组或分割成不同的情感部分,令牌化词或短语,和/或去除情绪段之间的消除语句,执行频率分析以对每个情绪段中的单词或短语进行计数, 必要时,从情绪细分中删除常用词。 留在特定情绪段中的单词或短语是该情绪区段中最常用的单词。 因此,单词云模块可以非常快速地生成关于情绪段的摘要。 包含摘要的情绪概览可以与用户生成的内容相关联的所选择的产品或服务一起呈现给用户。