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    • 7. 发明申请
    • Method and system for executing a transaction
    • 用于执行事务的方法和系统
    • US20050091172A1
    • 2005-04-28
    • US10970854
    • 2004-10-21
    • Philip KingDennis JonesSherry O'Rick
    • Philip KingDennis JonesSherry O'Rick
    • G06Q10/00G06Q30/00G06F17/60
    • G06Q10/06G06Q20/382G06Q30/02
    • A method of executing a transaction associated with performance of an action involving a plurality of parties includes the steps of a first party initiating a transaction by contacting a designated call center through a secure portal and requesting performance of an action. Another step includes the call center querying a second party regarding predetermined preferences of the first party. Still another step includes one of the first party and the call center selecting a third party to perform the requested action. The selection being based at least in part upon the predetermined preferences. Yet another step includes the call center contacting the third party through the secure portal and arranging for performance of the requested action by the third party. Further steps include the third party obtaining a performance acknowledgement from the first party after performance of the requested action and transmitting the performance acknowledgment to the second party through the second party through the secure portal. A system for executing a method is also disclosed.
    • 执行与涉及多方的动作的执行相关联的交易的方法包括通过通过安全门户联系指定的呼叫中心并请求执行动作来启动交易的第一方的步骤。 另一步骤包括呼叫中心查询第二方关于第一方的预定偏好。 另一个步骤包括第一方和呼叫中心之一选择第三方来执行请求的动作。 该选择至少部分地基于预定的偏好。 另一个步骤包括呼叫中心通过安全门户与第三方联系,并安排第三方执行所请求的动作。 进一步的步骤包括第三方在执行所请求的动作之后从第一方获得性能确认,并通过安全门户通过第二方将性能确认发送到第二方。 还公开了一种用于执行方法的系统。