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1. 发明授权

US07203189B2 Network implemented communication system 有权
标题翻译：网络实现通信系统
公开(公告)号：US07203189B2
公开(公告)日：2007-04-10
申请号：US10199548
申请日：2002-07-19
申请人： Debbie Pinard , Harold Sit , Sonya Fullarton , Eliana Peres
发明人： Debbie Pinard , Harold Sit , Sonya Fullarton , Eliana Peres
IPC分类号： H04L12/66 , H04L12/28
CPC分类号： H04L65/1009 , H04L29/06027 , H04L65/103 , H04L65/104 , H04M3/42314 , H04M7/006
摘要： A network implemented communication system, comprising a Local Area Network (LAN), a plurality of endpoints connected to the LAN, each of the endpoints including a communication application for communicating via a standard protocol, at least one server connected to the LAN for third party control of communications between the endpoints, and software within each of the endpoints and the server for implementing features which do not require direct connection between the endpoints.
摘要翻译：一种网络实现的通信系统，包括局域网（LAN），连接到LAN的多个端点，每个端点包括用于经由标准协议进行通信的通信应用，至少一个服务器连接到LAN用于第三方控制端点之间的通信以及每个端点和服务器内的软件，以实现不需要端点之间的直接连接的特征。

2. 发明授权

US06819665B1 Private branch exchange implemented using H.323 gatekeeper 有权
标题翻译：使用H.323网守实现私人分支机构交换
公开(公告)号：US06819665B1
公开(公告)日：2004-11-16
申请号：US09564287
申请日：2000-05-04
申请人： Debbie Pinard , Harold Sit , Sonya Fullarton , Eliana Peres
发明人： Debbie Pinard , Harold Sit , Sonya Fullarton , Eliana Peres
IPC分类号： H04L1266
CPC分类号： H04L65/1009 , H04L29/06027 , H04L65/103 , H04L65/104 , H04M3/42314 , H04M7/006
摘要： A network implemented communication system, comprising a Local Area Network (LAN), a plurality of H.323 endpoints connected to the LAN, each of the endpoints including a communication application for communicating via H.323, at least one H.323 Gatekeeper connected to the LAN for third party control of communications between the H.323 endpoints, and software within each of the H.323 endpoints and the H.323 Gatekeeper for implementing features which do not require direct connection between the H.323 endpoints.
摘要翻译：一种网络实现的通信系统，包括局域网（LAN），连接到LAN的多个H.323端点，每个端点包括用于经由H.323通信的通信应用，至少一个H.323网守连接到H.323端点之间的通信的第三方控制以及H.323端点和H.323关守中的软件之间用于实现不需要H.323端点之间的直接连接的特征的LAN。

3. 发明授权

US06801609B2 Telephone system with programmable line appearances 有权
标题翻译：具有可编程线路外观的电话系统
公开(公告)号：US06801609B2
公开(公告)日：2004-10-05
申请号：US09843409
申请日：2001-04-26
申请人： Sonya Fullarton , Debbie Pinard
发明人： Sonya Fullarton , Debbie Pinard
IPC分类号： H04M342
CPC分类号： H04M1/2471 , H04M1/673 , H04M3/42229 , H04M3/42238 , H04M3/42272
摘要： A telephone system for permitting multiple users to log in to a plurality of line appearances on a multi-line telephone set in order to access personalized services associated with individual user profiles for the users. The telephone set is provided with individual displays and message notification lights for the individual line appearances. Users identify themselves by logging in to a particular line appearance via telephone key input of user name and password, or other suitable log in function.
摘要翻译：一种用于允许多个用户登录到多线电话机上的多个线路外观的电话系统，以便访问与用户的各个用户简档相关联的个性化服务。电话机为单独的线路外观提供单独的显示和消息通知灯。用户通过用户名和密码的电话键输入或其他合适的登录功能登录特定的线路外观来识别自己。

4. 发明授权

US06816589B2 Dynamic communications groups 有权
标题翻译：动态通讯组
公开(公告)号：US06816589B2
公开(公告)日：2004-11-09
申请号：US09137630
申请日：1998-08-21
申请人： Debbie Pinard
发明人： Debbie Pinard
IPC分类号： H04M300
CPC分类号： H04Q3/54533 , H04M3/42314 , H04M3/42323 , H04Q2213/1305 , H04Q2213/1307 , H04Q2213/13072
摘要： In a communication system, the improvement comprising a plurality of user data files for respective users each user data file including at least one role identifier; a plurality of communication groups having respective group name identifiers for associating predetermined roles with the groups and respective group phone numbers; and a role list data file for automatically associating respective ones of the users with a predetermined one or more of the communication groups according to the at least one role identifier.

5. 发明授权

US06526042B1 System for initiating a call utilizing java-embedded email 有权
标题翻译：使用java嵌入式电子邮件发起呼叫的系统
公开(公告)号：US06526042B1
公开(公告)日：2003-02-25
申请号：US09274120
申请日：1999-03-23
申请人： Debbie Pinard , Dave Jarvis
发明人： Debbie Pinard , Dave Jarvis
IPC分类号： H04L1266
CPC分类号： H04M7/0054 , H04L51/00 , H04M3/42229 , H04M3/5307 , H04M3/533 , Y10S707/99945 , Y10S707/99948
摘要： A system for permitting a first party to initiate a call from a second party to the first party, comprising a network for providing communication between the first party and the second party; web server connected to the network for storing at least one web page associated with the first party containing a first embedded computer program for creating a voice communication path terminating at a location defined by a predetermined Call Value; a first computer connected to the network for sending at least one message from the first party to the second party requesting the call, wherein the at least one message contains a second embedded computer program for allowing the second party to access the at least one web page; mail server connected to the network for storing the at least one message; a second computer connected to the network for retrieving the at least one message from the mail server and in response accessing the at least one web page by execution of the second embedded computer program and executing the first embedded computer program for initiating the call over the voice communication path from the second party to the first party at the location defined by the predetermined Call Value.
摘要翻译：一种用于允许第一方从第二方发起呼叫的系统，包括用于在第一方和第二方之间提供通信的网络; 连接到网络的网络服务器，用于存储与包含第一嵌入式计算机程序的第一方相关联的至少一个网页，用于创建终止于由预定呼叫值定义的位置处的语音通信路径; 连接到所述网络的第一计算机，用于从所述第一方发送至少一个消息，所述第二方请求所述呼叫，其中所述至少一个消息包含第二嵌入式计算机程序，用于允许所述第二方访问所述至少一个网页 ; 连接到网络的用于存储至少一个消息的邮件服务器; 连接到所述网络的第二计算机，用于从所述邮件服务器检索所述至少一个消息，并且响应于通过执行所述第二嵌入式计算机程序访问所述至少一个网页并且执行所述第一嵌入式计算机程序以通过所述语音发起呼叫在由预定呼叫值定义的位置处的从第二方到第一方的通信路径。

6. 发明授权

US4964155A Programmable threshold alert 失效
标题翻译：可编程阈值警报
公开(公告)号：US4964155A
公开(公告)日：1990-10-16
申请号：US323374
申请日：1989-03-14
申请人： Debbie Pinard
发明人： Debbie Pinard
IPC分类号： H04M3/36 , H04M3/523
CPC分类号： H04M3/523 , H04M2201/38 , H04M3/36
摘要： In a communication system, a programmable threshold alert system for indicating to a hunt group supervisor the relative number of incoming unanswered calls in a hunt group. Circuitry is provided for detecting the number of calls waiting to be answered and in response generating a level value signal representing the percentage of calls waiting relative to the number of active call answer stations. The level value signal is compared to one or more threshold values in response to which an output signal is generated for indicating the magnitude of the level value signal relative to the one or more threshold values, thereby providing an indication of the load on the hunt group.
摘要翻译：在通信系统中，可编程阈值警报系统用于向寻线组管理员指示寻线组中未接收到的呼叫的相对数目。提供电路用于检测等待被应答的呼叫的数量，并且响应于产生表示相对于主动呼叫应答站的数量等待的呼叫的百分比的电平值信号。将电平值信号与一个或多个阈值进行比较，响应于此产生用于指示相对于一个或多个阈值的电平值信号的幅度的输出信号，从而提供寻线组上的负载的指示。

7. 发明授权

US06834106B1 Call control system and method 有权
标题翻译：呼叫控制系统和方法
公开(公告)号：US06834106B1
公开(公告)日：2004-12-21
申请号：US09642560
申请日：2000-08-21
申请人： Debbie Pinard
发明人： Debbie Pinard
IPC分类号： H04M500
CPC分类号： H04M3/53308 , H04M3/42314 , H04M3/42323 , H04M3/436 , H04M3/527 , H04M3/5307 , H04M7/006 , H04M2203/4563
摘要： A call manager receives an incoming call and from this may generate a subsidiary call signal, which it directs to a first call reception component. For example, the call manager may direct the call to a messaging system. If the call manager receives an intercept signal from the caller, it may redirect the subsidiary call signal to another call reception component, for example to another recipient.
摘要翻译：呼叫管理器接收来电，从而可以生成辅助呼叫信号，该呼叫信号指向第一呼叫接收部件。例如，呼叫管理器可以将呼叫定向到消息系统。如果呼叫管理器从呼叫者接收到拦截信号，则它可以将辅助呼叫信号重定向到另一个呼叫接收部件，例如到另一个接收者。

8. 发明授权

US06647103B2 Palm PC dockable phone 有权
标题翻译：掌上电脑可停靠电话
公开(公告)号：US06647103B2
公开(公告)日：2003-11-11
申请号：US09502085
申请日：2000-02-10
申请人： Debbie Pinard , Ed Bijman , Douglas C. Oddy
发明人： Debbie Pinard , Ed Bijman , Douglas C. Oddy
IPC分类号： H04M1100
CPC分类号： H04M1/2473 , G06F1/1632 , H04M1/215 , H04M1/2535
摘要： A palm PC dockable phone, comprising a personal computer running a software application for implementing telephony functions, a personal digital assistant (PDA) device providing a user display and input interface, and a telephone set connected to the personal computer and in communication with the PDA device, wherein the telephone set incorporates phone firmware for communicating with the software application and PDA firmware for communicating with the PDA device for controlling the telephony functions via the user display and input interface.
摘要翻译：一种掌上电脑可停靠电话，包括运行用于实现电话功能的软件应用的个人计算机，提供用户显示和输入接口的个人数字助理（PDA）设备，以及连接到个人计算机并与PDA通信的电话机装置，其中电话机包括用于与软件应用通信的电话固件和用于与PDA设备通信的PDA固件，用于经由用户显示和输入接口来控制电话功能。

9. 发明授权

US06230287B1 Web based help desk 有权
标题翻译：基于Web的帮助台
公开(公告)号：US06230287B1
公开(公告)日：2001-05-08
申请号：US09145919
申请日：1998-09-03
申请人： Debbie Pinard , Ron Evans , Serguei Mankovskii
发明人： Debbie Pinard , Ron Evans , Serguei Mankovskii
IPC分类号： G06F1100
CPC分类号： G06Q10/10
摘要： A web based help desk includes a web server having memory storing a help desk web page. The web server allows remote user computers to access the web server via an internet or intranet connection thereby to access and display the help desk web page. A plurality of computers, operated by support specialists, are in communication with the web server to allow support specialists to communicate with remote users requiring support. The support specialists are selectable through the web page. A support specialist status application monitors the status of the support specialists and remote users requesting support and prompts the web server to establish a connection between a support specialist and a remote user when a support specialist becomes available. A method of providing support to a user operating a remote computer and a help desk web page are also provided.
摘要翻译：基于Web的帮助台包括具有存储帮助台网页的存储器的web服务器。网络服务器允许远程用户计算机通过互联网或内联网连接访问Web服务器，从而访问和显示帮助台网页。由支持专家操作的多个计算机与网络服务器通信，以允许支持专家与需要支持的远程用户进行通信。支持专家可通过网页进行选择。支持专家状态应用程序监视支持专家和远程用户请求支持的状态，并在支持专家变得可用时提示Web服务器在支持专家和远程用户之间建立连接。还提供了向操作远程计算机和帮助台网页的用户提供支持的方法。

10. 发明授权

US5940834A Automatic web page generator 失效
标题翻译：自动网页生成器
公开(公告)号：US5940834A
公开(公告)日：1999-08-17
申请号：US816270
申请日：1997-03-13
申请人： Debbie Pinard , Richard Deadman
发明人： Debbie Pinard , Richard Deadman
IPC分类号： G06F17/30 , G06Q10/10 , H04M3/493 , H04M7/12
CPC分类号： G06Q10/10 , G06F17/30893 , H04M3/4931 , H04M3/42161 , H04M7/12 , Y10S707/99943
摘要： The web page generator of the present invention provides for automatic web page creation of an organizational directory for use in an Internet and Intranet environment. The web page directory is created from data stored in the directory application component of the web page generator and, after being placed on a web server, allows any individual who has network access to the web server offering the web page to view the directory information in a web page format. In another aspect of the present invention, the web page generator generates the directory web pages dynamically on an as requested basis. In another aspect of the present invention, the web page generator also provides for an interface to a Private Branch Exchange (PBX) telephone switch for automatic access to PBX functions through the web page automatically generated in accordance with the principles of the invention.
摘要翻译：本发明的网页生成器提供用于在因特网和内联网环境中使用的组织目录的自动网页创建。网页目录是从存储在网页生成器的目录应用程序组件中的数据创建的，并且在放置在Web服务器上之后，允许任何具有网络访问权限的网站访问提供该网页的web服务器的个人查看目录信息网页格式。在本发明的另一方面，网页生成器根据请求动态生成目录网页。在本发明的另一方面，网页生成器还提供到专用交换机（PBX）电话交换机的接口，用于通过根据本发明的原理自动生成的网页自动访问PBX功能。

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