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    • 1. 发明授权
    • Unified messaging architecture
    • 统一消息架构
    • US08090083B2
    • 2012-01-03
    • US12472137
    • 2009-05-26
    • David T. FongDavid A. Howell
    • David T. FongDavid A. Howell
    • H04M11/00
    • H04M3/5307H04M3/385H04M3/42153H04M3/42204H04M3/5322H04M3/53366H04M3/537H04M2201/60H04M2203/205H04M2203/2072H04M2203/253H04M2203/358H04M2203/4509H04M2203/4536H04M2203/6009
    • A system and/or methodology that unifies a telephonic communication component and/or system with a data (e.g., messaging) server component and/or system. The system can facilitate telephonically accessing rich information in the server (e.g., messaging server). This rich information can include email content, calendar content, contacts information, or the like. Moreover, with access to an application programming interface, the invention can add functionality to initiate email communications as well as to accept or cancel meetings. Furthermore, the invention can synchronize messages of disparate formats. By way of example a user can set an “Out of Office” (OOF) status on both an email systems and telephone voicemail system from one location in one action. In another aspect, it will be appreciated that any message or data component can be analyzed, transformed, matched and/or communicated from one system to another (e.g., server to telephone) in accordance with the subject invention.
    • 将电话通信组件和/或系统与数据(例如,消息)服务器组件和/或系统统一的系统和/或方法。 该系统可以促进电话访问服务器(例如,消息收发服务器)中的富信息。 这些丰富的信息可以包括电子邮件内容,日历内容,联系人信息等。 此外,通过访问应用程序编程接口,本发明可以添加启动电子邮件通信以及接受或取消会议的功能。 此外,本发明可以同步不同格式的消息。 作为示例,用户可以在一个动作中的一个位置在电子邮件系统和电话语音邮件系统上设置“外出”(OOF)状态。 在另一方面,应当理解,根据本发明,可以将任何消息或数据组件分析,变换,匹配和/或从一个系统传送到另一个系统(例如,服务器到电话)。
    • 2. 发明申请
    • Unified Messaging Architecture
    • 统一消息架构
    • US20090290692A1
    • 2009-11-26
    • US12472137
    • 2009-05-26
    • David T. FongDavid A. Howell
    • David T. FongDavid A. Howell
    • H04M11/00
    • H04M3/5307H04M3/385H04M3/42153H04M3/42204H04M3/5322H04M3/53366H04M3/537H04M2201/60H04M2203/205H04M2203/2072H04M2203/253H04M2203/358H04M2203/4509H04M2203/4536H04M2203/6009
    • A system and/or methodology that unifies a telephonic communication component and/or system with a data (e.g., messaging) server component and/or system. The system can facilitate telephonically accessing rich information in the server (e.g., messaging server). This rich information can include email content, calendar content, contacts information, or the like. Moreover, with access to an application programming interface, the invention can add functionality to initiate email communications as well as to accept or cancel meetings. Furthermore, the invention can synchronize messages of disparate formats. By way of example a user can set an “Out of Office” (OOF) status on both an email systems and telephone voicemail system from one location in one action. In another aspect, it will be appreciated that any message or data component can be analyzed, transformed, matched and/or communicated from one system to another (e.g., server to telephone) in accordance with the subject invention.
    • 将电话通信组件和/或系统与数据(例如,消息)服务器组件和/或系统统一的系统和/或方法。 该系统可以促进电话访问服务器(例如,消息收发服务器)中的富信息。 这些丰富的信息可以包括电子邮件内容,日历内容,联系人信息等。 此外,通过访问应用程序编程接口,本发明可以添加启动电子邮件通信以及接受或取消会议的功能。 此外,本发明可以同步不同格式的消息。 作为示例,用户可以在一个动作中的一个位置在电子邮件系统和电话语音邮件系统上设置“外出”(OOF)状态。 在另一方面,应当理解,根据本发明,可以将任何消息或数据组件分析,变换,匹配和/或从一个系统传送到另一个系统(例如,服务器到电话)。
    • 3. 发明申请
    • Selectable State Machine User Interface System
    • 可选状态机用户界面系统
    • US20110216889A1
    • 2011-09-08
    • US13044581
    • 2011-03-10
    • David A. HowellDavid T. Fong
    • David A. HowellDavid T. Fong
    • H04M1/64
    • H04M3/4931G10L15/26H04M3/42204H04M3/5307H04M3/533H04M3/53333H04M2201/39H04M2201/40H04M2203/254H04M2203/4509
    • A system that concurrently provides multiple user interface (UI) mechanisms that facilitate control of an application state machine (e.g., unified message system). More particularly, the invention can create two relatively distinct user experiences, one via dual tone multi-frequency (DTMF) navigation and another through speech recognition navigation of a unified message system. In accordance therewith, one single underlying state machine can be used. Navigation and flow control (e.g., state transitions) in the state machine can be leveraged by multiple UI mechanisms that actively co-exist. The invention introduces speech recognition features together with other input mechanisms to drive the UI of an application state machine (e.g., unified messaging system). The speech recognition UI can be designed to provide a natural navigation through the application independent of a DTMF UI.
    • 同时提供便于控制应用状态机(例如,统一消息系统)的多个用户界面(UI)机制的系统。 更具体地,本发明可以创建两个相对不同的用户体验,一种通过双音多频(DTMF)导航,另一种通过统一消息系统的语音识别导航。 因此,可以使用一个单一的底层状态机。 状态机中的导航和流控制(例如,状态转换)可以由主动共存的多个UI机制来利用。 本发明将语音识别特征与其他输入机制一起引入以驱动应用状态机(例如,统一消息收发系统)的UI。 语音识别UI可以被设计为提供独立于DTMF UI的应用的自然导航。
    • 4. 发明授权
    • Localization of prompts
    • 提示的本地化
    • US07672852B2
    • 2010-03-02
    • US11238521
    • 2005-09-29
    • Thomas W. MillettDavid T. Fong
    • Thomas W. MillettDavid T. Fong
    • G10L21/00
    • G10L13/00G06F9/454
    • Localized prompt statements. For each prompt statement to be executed, identifying a resource string that corresponds to a variable associated with the prompt statement permits retrieval of one or more localized media files. For example, the media files may provide for playing spoken prompts in a localized language. Executing the prompt statement includes rendering the retrieved media files. In one aspect, the localized prompt statements contain both text and numeric values wherein a spoken prompt is grammatically correct for the numeric value contained in the prompt.
    • 本地化提示语句。 对于要执行的每个提示语句,标识对应于与提示语句关联的变量的资源字符串允许检索一个或多个本地化的媒体文件。 例如,媒体文件可以提供以本地化语言播放语音提示。 执行提示语句包括渲染检索到的媒体文件。 在一个方面,本地化提示语句包含文本和数值,其中语音提示对于提示中包含的数字的语法正确。