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    • 2. 发明授权
    • System and method for providing computer support tools
    • 用于提供计算机支持工具的系统和方法
    • US07464102B2
    • 2008-12-09
    • US10722717
    • 2003-11-26
    • John D. ColleranCorneliu I. LupuKinshuman Kinshumann
    • John D. ColleranCorneliu I. LupuKinshuman Kinshumann
    • G06F17/00G06F3/00G06F9/44
    • G06F8/61Y10S707/99943
    • A system and method for delivering support tools to a computer user's machine, without requiring the user to directly download, install and/or execute the tools. A user in need of support contacts support and in response receives a URL corresponding to a manifest, which is a data file identifying support tools that a user's machine is to run to collect data for analysis. Via HTTP, a control mechanism on the user's machine interprets the manifest, automatically handling downloading and installation of any needed tool, and executes the tools on the machine with appropriate parameters that are present in the manifest. Data is collected, packaged and returned to a support entity, where it is analyzed such that a support solution may be returned to the user. The system and method provide efficient and consistent support to computer users, helping both support personnel while giving computer users a very straightforward support experience.
    • 一种用于将计算机用户机器提供支持工具的系统和方法,而不需要用户直接下载,安装和/或执行工具。 需要支持联系人的用户支持并作为响应接收与清单对应的URL,该清单是识别用户机器要运行的用于收集用于分析的数据的支持工具的数据文件。 通过HTTP,用户机器上的控制机制解释清单,自动处理任何所需工具的下载和安装,并使用存在于清单中的适当参数在机器上执行工具。 数据被收集,打包并返回到支持实体,在那里进行分析,以便可以将支持解决方案返回给用户。 该系统和方法为计算机用户提供高效和一致的支持,帮助支持人员,同时为计算机用户提供非常简单的支持体验。
    • 4. 发明授权
    • Efficient redrawing of animated windows
    • 有效地重绘动画窗口
    • US6075532A
    • 2000-06-13
    • US46394
    • 1998-03-23
    • John D. ColleranVadim Gorokhovsky
    • John D. ColleranVadim Gorokhovsky
    • G09G5/00G09G5/395G06F3/14
    • G09G5/00G09G5/395
    • A method, system and computer program product for repainting the image uncovered by a character of an animated sequence on a desktop in a windows-based operating system. Before a character in a frame of an animated sequence is displayed, a boundary box is specified. Then, a bitmap of the image within the area enclosed by the boundary box is stored and the character in the frame of the animated character is displayed. Next, the area within the boundary box that is exposed by the next frame of the character's animated sequence is determined, the image area from the stored bitmap that corresponds to the area exposed within the boundary box is copied, the display is painted with the copied image area, and character in the next frame of the animated sequence is displayed. If the character in the next frame of the animated sequence is outside the current boundary box, a new boundary box is specified by maintaining the bitmap image common to the current and the next frame's boundary box and adding the image of the new boundary box not included in the current boundary box to the stored bitmap image.
    • 一种方法,系统和计算机程序产品,用于重新绘制基于Windows的操作系统中桌面上的动画序列的字符未覆盖的图像。 在显示动画序列的帧中的字符之前,指定边界框。 然后,存储由边界框包围的区域内的图像的位图,并且显示动画角色的帧中的字符。 接下来,确定由字符的动画序列的下一帧曝光的边界框内的区域,复制来自存储的位图中对应于边界框内暴露的区域的图像区域,显示器被绘制为复制 显示动画序列的下一帧中的图像区域和字符。 如果动画序列的下一帧中的字符在当前边界框之外,则通过将位图图像保持为当前帧和下一帧的边界框,并且添加不包括新边界框的图像来指定新的边界框 在当前边界框中存储位图图像。
    • 5. 发明授权
    • Foreground window determination through process and thread initialization
    • 前台窗口确定通过进程和线程初始化
    • US6005575A
    • 1999-12-21
    • US46496
    • 1998-03-23
    • John D. ColleranGerardo Bermudez
    • John D. ColleranGerardo Bermudez
    • G06F9/44G06F3/00
    • G06F9/4443
    • A method, system and computer program product for foreground window determination of windows displaying applications in a displayed desktop. The present invention continuously resolves the issue of what program or process running or to be run in a window on the desktop is displayed in the foreground or focus window, thereby avoiding unintentional inputs to an application in a background window and unintentional switching of the application program presented in the foreground window of a windows-based operating system. The continuous resolution is made by determining if an initiated process has the special right for its window to become the foreground window; determining if the window associated with a process can take the foreground based on a set of predetermined process foreground rules and if the right was given with respect to the initiated process; determining if an initiated thread has the special right for its window to become the foreground window; and determining what window displayed or to be displayed is in the foreground when a thread requests for its associated window to take the foreground based on a set of predetermined thread foreground rules and if the right was given with respect to the initiated thread.
    • 用于在显示的桌面中显示应用程序的窗口的前台窗口确定的方法,系统和计算机程序产品。 本发明持续地解决了在前台或焦点窗口中显示在桌面上的窗口中运行或要运行的程序或过程的问题,从而避免了对后台窗口中的应用的无意的输入以及应用程序的无意切换 呈现在基于Windows的操作系统的前台窗口中。 通过确定发起的进程是否具有使窗口成为前景窗口的特殊权限来进行连续分辨率; 确定与进程相关联的窗口是否可以基于一组预定的过程前景规则来取得前景,并且如果相对于所启动的进程给出了权利; 确定启动的线程是否具有使其窗口成为前景窗口的特殊权限; 并且当线程根据一组预定的线程前景规则请求其关联窗口进行前景时,确定显示或要显示的窗口是否在前台,以及如果相对于发起的线程给出了权限。
    • 7. 发明授权
    • External resource files for application development and management
    • 用于应用程序开发和管理的外部资源文件
    • US07017143B1
    • 2006-03-21
    • US09452421
    • 1999-12-01
    • Felix G. T. I. AndrewJohn D. ColleranIan M. Ellison-TaylorMark S. Carroll
    • Felix G. T. I. AndrewJohn D. ColleranIan M. Ellison-TaylorMark S. Carroll
    • G06F9/44
    • G06F8/38G06F9/451
    • This invention provides a method and system for developing a software application program with user interfaces that make resource files external to the other compiled executable files such that the information from the resource file may be obtained at runtime as needed without the need for compilation. The external resource file may be edited at runtime to allow designers to modify the application's interface without having to depend on developers implement changes in the interface. This is achieved by providing resources in a markup language and routines that locate and parse the markup language text on the fly as an application executes. Compartmentalization of the effort in developing and porting an application is facilitated for protection of source code and better management of designers and developers working on different aspects of a software application due to the externalization of the resource files needed primarily by the designers.
    • 本发明提供了一种用于开发具有使得资源文件在其他编译的可执行文件外部的用户界面的软件应用程序的方法和系统,使得可以根据需要在运行时获得来自资源文件的信息而不需要编译。 可以在运行时编辑外部资源文件,以允许设计人员修改应用程序的界面,而无需依赖开发人员实现接口的更改。 这是通过在标记语言和例程中提供资源来实现的,该程序在应用程序执行时定位和解析标记语言文本。 开发和移植应用程序方面的努力的区域化有助于保护源代码,并且更好地管理从事软件应用程序的不同方面的设计师和开发人员,因为主要由设计人员所需的资源文件的外部化。