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1. 发明申请

US20090319656A1 APPARATUS AND METHOD FOR MANAGING A NETWORK 审中-公开
标题翻译：用于管理网络的装置和方法
公开(公告)号：US20090319656A1
公开(公告)日：2009-12-24
申请号：US12145182
申请日：2008-06-24
申请人： Chen-Yui Yang , James Gordon Beattie , Sunil Srinivasmurthy , Chao-Chun Luo , Daniel A. Zuckerman
发明人： Chen-Yui Yang , James Gordon Beattie , Sunil Srinivasmurthy , Chao-Chun Luo , Daniel A. Zuckerman
IPC分类号： G06F15/173
CPC分类号： H04L41/065 , H04L41/0677 , H04L41/147 , H04L41/5074
摘要： A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to perform a first query of a network device by way of a wired connection with the network device, perform a second query of the network device by way of a wireless connection with the network device, detect an undesired condition associated with at least one of the network device and the wired connection with the network device based at least in part on the first and second queries, and discern between the undesired condition being associated with the network device and being associated with the wired connection based at least in part on the first and second queries. Other embodiments are disclosed.
摘要翻译：结合本公开的教导的系统可以包括例如具有控制器的服务器，所述控制器通过与网络设备的有线连接来执行网络设备的第一查询，通过方式执行网络设备的第二查询与所述网络设备的无线连接，至少部分地基于所述第一和第二查询来检测与所述网络设备和所述有线连接中的至少一个相关联的不期望状况，并且在所述不期望的状态相关联之间进行辨别至少部分地基于第一和第二查询与网络设备并且与有线连接相关联。公开了其他实施例。

2. 发明申请

US20100128600A1 Automated Network Fault Analysis 审中-公开
标题翻译：自动网络故障分析
公开(公告)号：US20100128600A1
公开(公告)日：2010-05-27
申请号：US12323714
申请日：2008-11-26
申请人： Sunil Srinivasmurthy , Daniel A. Zuckerman , Harry Cykiert
发明人： Sunil Srinivasmurthy , Daniel A. Zuckerman , Harry Cykiert
IPC分类号： G06F11/00
CPC分类号： H04L41/0663 , H04L41/0213 , H04L41/12
摘要： A system that incorporates teachings of the present disclosure may include, for example, a controller to form inquiries and commands, receive an alarm at an Operational Support System (OSS), automatically capture a state of a failure of the network element as close as possible to a time of the failure in response to the alarm, and automatically lookup and run a command or a set of commands in response to the alarm for real time analysis of network element fault management data and network element performance data within the OSS for a network. Other embodiments are disclosed.
摘要翻译：结合本公开的教导的系统可以包括例如用于形成查询和命令的控制器，在操作支持系统（OSS）处接收警报），自动地尽可能地捕获网络元件的故障状态到响应报警失败的时间，并响应于报警来自动查找和运行命令或一组命令，以便对网络故障管理数据和网络OSS内的网元性能数据进行实时分析。公开了其他实施例。

3. 发明授权

US08838745B2 Systems, methods and machine-readable mediums for integrated quality assurance brokering services 有权
标题翻译：用于综合质量保证代理服务的系统，方法和机器可读介质
公开(公告)号：US08838745B2
公开(公告)日：2014-09-16
申请号：US12637680
申请日：2009-12-14
申请人： James Gordon Beattie, Jr. , Daniel A. Zuckerman
发明人： James Gordon Beattie, Jr. , Daniel A. Zuckerman
IPC分类号： G06F15/16
CPC分类号： G06Q10/06 , G06Q30/00
摘要： Systems, methods and machine-readable mediums for interfacing a plurality of service providers to address at least one service issue are provided. The systems may include a storage device and a processor. The storage device may store service provider data and service request data for a plurality of service providers. The service request data identifies at least one service issue with one or more of the plurality of service providers. The processor may be programmed to receive the service provider data from a plurality of service provider terminals, receive the service request data from at least one remote terminal, store the service provider data and the service request data in the storage device, and facilitate communication between the first service provider terminal and the customer terminal to address the at least one service issue. The computer readable mediums provide instructions to cause the processor to perform the operations above.
摘要翻译：提供了用于连接多个服务提供商以解决至少一个服务问题的系统，方法和机器可读介质。系统可以包括存储设备和处理器。存储设备可以存储多个服务提供商的服务提供商数据和服务请求数据。服务请求数据识别与多个服务提供商中的一个或多个的至少一个服务问题。处理器可以被编程为从多个服务提供商终端接收服务提供商数据，从至少一个远程终端接收服务请求数据，将服务提供商数据和服务请求数据存储在存储设备中，并且促进第一服务提供商终端和客户终端来解决至少一个服务问题。计算机可读介质提供使处理器执行上述操作的指令。

4. 发明申请

US20110141914A1 Systems and Methods for Providing Ethernet Service Circuit Management 审中-公开
标题翻译：提供以太网服务电路管理的系统和方法
公开(公告)号：US20110141914A1
公开(公告)日：2011-06-16
申请号：US12638587
申请日：2009-12-15
申请人： Chen-Yui Yang , Carolyn V. Bekampis , Wen-Jui Li , Quangchung Yeh , Daniel A. Zuckerman
发明人： Chen-Yui Yang , Carolyn V. Bekampis , Wen-Jui Li , Quangchung Yeh , Daniel A. Zuckerman
IPC分类号： H04L12/26
CPC分类号： H04L41/0631 , H04L41/12 , H04L49/351 , H04L49/555
摘要： Methods and systems for providing Ethernet service circuit management are disclosed. A system includes a network and a root cause analysis system (RCAS). Device, link, and network topologies are developed for all devices in the network and are stored at a desired data storage location. When an alarm is received by the RCAS, the RCAS retrieves the device, link, and network topologies, and performs a root cause analysis based upon the topologies and one or more rules. Depending upon the outcome of the root cause analysis, some alarms may be consolidated, suppressed, and/or reported to the appropriate network personnel.
摘要翻译：公开了提供以太网服务电路管理的方法和系统。系统包括网络和根本原因分析系统（RCAS）。为网络中的所有设备开发设备，链路和网络拓扑，并存储在所需的数据存储位置。当RCAS接收到报警时，RCAS将检索设备，链路和网络拓扑，并根据拓扑结构和一个或多个规则执行根本原因分析。根据根本原因分析的结果，某些警报可能被合并，抑制和/或报告给适当的网络人员。

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