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    • 3. 发明授权
    • System and method for enhanced computer telephony integration and interaction
    • 用于增强计算机电话集成和交互的系统和方法
    • US07697506B2
    • 2010-04-13
    • US10651468
    • 2003-08-29
    • Attila NarinJonathan Jay CadizAnoop GuptaMichael BoyleGavin Jancke
    • Attila NarinJonathan Jay CadizAnoop GuptaMichael BoyleGavin Jancke
    • H04L12/66H04L12/56
    • H04M3/42323H04M3/42272H04M3/5125H04M3/5183
    • An enhanced computer telephony integration system that facilitates the interaction and integration of a private branch exchange (PBX) with a client computer on a computer network. An enhanced telephony (ET) server connects to the PBX and to all running instances of an ET client on a user's computers. The ET server acts as a proxy between the ET clients and the PBX. The ET clients register with the ET server for a certain telephone extension. The ET server then can forward telephone action requests (such as placing a telephone call) from the registered ET clients to the PBX servicing the telephone extension. Moreover, the ET server can relay telephone events (such as an incoming call) from the PBX to all registered clients. The ET server facilitates seamless integration of telephone and personal computer features to provide a rich user-controlled computer-telephone integration for a user.
    • 一种增强的计算机电话集成系统,其促进专用小交换机(PBX)与计算机网络上的客户端计算机的交互和集成。 增强型电话(ET)服务器连接到PBX以及用户计算机上ET客户端的所有运行实例。 ET服务器充当ET客户端和PBX之间的代理。 ET客户端向ET服务器注册某个电话分机。 然后,ET服务器可以将来自注册的ET客户端的电话操作请求(例如拨打电话)转发到为电话分机服务的集团电话。 此外,ET服务器可以将电话事件(例如来电)从PBX转发到所有注册的客户端。 ET服务器便于电话和个人计算机功能的无缝集成,为用户提供丰富的用户控制的计算机电话集成。
    • 6. 发明申请
    • System and method for enhanced computer telephony integration and interaction
    • 用于增强计算机电话集成和交互的系统和方法
    • US20050047395A1
    • 2005-03-03
    • US10651468
    • 2003-08-29
    • Attila NarinJonathan CadizAnoop GuptaGavin JanckeMichael Boyle
    • Attila NarinJonathan CadizAnoop GuptaGavin JanckeMichael Boyle
    • H04L12/66H04M3/00H04M3/42H04M3/51H04Q3/58
    • H04M3/42323H04M3/42272H04M3/5125H04M3/5183
    • An enhanced computer telephony integration system that facilitates the interaction and integration of a private branch exchange (PBX) with a client computer on a computer network. An enhanced telephony (ET) server connects to the PBX and to all running instances of an ET client on a user's computers. The ET server acts as a proxy between the ET clients and the PBX. The ET clients register with the ET server for a certain telephone extension. The ET server then can forward telephone action requests (such as placing a telephone call) from the registered ET clients to the PBX servicing the telephone extension. Moreover, the ET server can relay telephone events (such as an incoming call) from the PBX to all registered clients. The ET server facilitates seamless integration of telephone and personal computer features to provide a rich user-controlled computer-telephone integration for a user.
    • 一种增强的计算机电话集成系统,其促进专用小交换机(PBX)与计算机网络上的客户端计算机的交互和集成。 增强型电话(ET)服务器连接到PBX以及用户计算机上ET客户端的所有运行实例。 ET服务器充当ET客户端和PBX之间的代理。 ET客户端向ET服务器注册某个电话分机。 然后,ET服务器可以将来自注册的ET客户端的电话操作请求(例如拨打电话)转发到为电话分机服务的集团电话。 此外,ET服务器可以将电话事件(例如来电)从PBX转发到所有注册的客户端。 ET服务器便于电话和个人计算机功能的无缝集成,为用户提供丰富的用户控制的计算机电话集成。
    • 8. 发明授权
    • User interface for a system and process for providing dynamic communication access and information awareness in an interactive peripheral display
    • 用于在交互式外围显示器中提供动态通信访问和信息感知的系统和过程的用户界面
    • US09053462B2
    • 2015-06-09
    • US11625522
    • 2007-01-22
    • Jonathan J. CadizAnoop GuptaGavin JanckeGina Venolia
    • Jonathan J. CadizAnoop GuptaGavin JanckeGina Venolia
    • G06F3/0481G06F3/0482G06Q10/10
    • G06Q10/107
    • The system and method of the present invention provides a user interface for providing peripheral awareness of information to a user. The information to be provided is either determined automatically, or specified by the user. Once the information to be provided is determined or specified, it is automatically tracked or watched via at least one conventional communications interface. Current information is then automatically dynamically provided in an interactive peripheral display which minimizes any potential distraction to the user. Determining or specifying, tracking or watching, and providing the information is accomplished using at least one customizable dynamic encapsulated object, a “ticket,” that when paired with a “viewer,” provides peripheral awareness of information to the user. Further, in one embodiment, the tickets are sharable among users, and may be copied, cut, pasted, saved, transmitted, dragged and dropped from web pages, etc., like any other electronic file using conventional techniques.
    • 本发明的系统和方法提供用于向用户提供信息的周边意识的用户界面。 要提供的信息是由用户自动确定或指定的。 一旦确定或指定要提供的信息,它将通过至少一个常规通信接口自动跟踪或观看。 当前信息随后自动动态地提供在交互式外围显示器中,这最小化了对用户的任何潜在的分心。 使用至少一个可定制的动态封装对象(“票证”)来确定或指定,跟踪或观看和提供信息,当与“观众”配对时,向用户提供信息的周边意识。 此外,在一个实施例中,票据在用户之间可共享,并且可以像使用常规技术的任何其他电子文件一样从网页等复制,剪切,粘贴,保存,传送,拖放。
    • 9. 发明授权
    • System and process for providing dynamic communication access and information awareness in an interactive peripheral display
    • 用于在交互式外围显示器中提供动态通信访问和信息感知的系统和过程
    • US07725832B2
    • 2010-05-25
    • US11395144
    • 2006-04-03
    • Jonathan J CadizAnoop GuptaGavin JanckeGina Venolia
    • Jonathan J CadizAnoop GuptaGavin JanckeGina Venolia
    • G06F3/00
    • G06F17/30867
    • The system and method of the present invention provides peripheral awareness of information to a user. The information to be provided is either determined automatically, or specified by the user. Once the information to be provided is determined or specified, it is automatically tracked or watched via at least one conventional communications interface for accessing one or more conventional communications sources. Current information is then automatically dynamically provided in an interactive peripheral display which minimizes any potential distraction to the user. Determining or specifying, tracking or watching, and providing the information is accomplished using at least one customizable dynamic encapsulated object, a “ticket,” that when paired with a “viewer,” provides peripheral awareness of information to the user. Further, in one embodiment, the tickets are sharable among users, and may be copied, cut, pasted, saved, transmitted, dragged and dropped from web pages, etc., like any other electronic file using conventional techniques.
    • 本发明的系统和方法向用户提供信息的周边意识。 要提供的信息是由用户自动确定或指定的。 一旦要提供的信息被确定或指定,则通过至少一个常规通信接口来自动跟踪或观看信息以访问一个或多个常规通信源。 当前信息随后自动动态地提供在交互式外围显示器中,这最小化了对用户的任何潜在的分心。 使用至少一个可定制的动态封装对象(“票证”)来确定或指定,跟踪或观看和提供信息,当与“观众”配对时,向用户提供信息的周边意识。 此外,在一个实施例中,票据在用户之间可共享,并且可以像使用常规技术的任何其他电子文件一样从网页等复制,剪切,粘贴,保存,传送,拖放。