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1. 发明授权

US09369481B2 Incident triage engine 有权
标题翻译：事故分流引擎
公开(公告)号：US09369481B2
公开(公告)日：2016-06-14
申请号：US14247322
申请日：2014-04-08
申请人： Accenture Global Services Limited
发明人： Joshua Z. Howes , Walid Negm , James J. Solderitsch , Ashish Jotwani , Matthew Carver
IPC分类号： G06F11/00 , H04L29/06 , G06F21/57 , G06Q10/10 , G06F21/55
CPC分类号： H04L63/1433 , G06F21/554 , G06F21/577 , G06Q10/10 , H04L63/1416
摘要： An incident triage engine performs incident triage in a system by prioritizing responses to incidents within the system. One prioritization method may include receiving attributes of incidents and assets in the system, generating cumulative loss forecasts for the incidents, and prioritizing the responses to the incidents based on the cumulative loss forecasts for the incidents. Another prioritization method may include determining different arrangements of incidents within a response queue, calculating cumulative queue loss forecasts for the different arrangements of incidents within the response queue, and arranging the incidents in the response queue based on the arrangement of incidents that minimizes the total loss to the system over the resolution of all of the incidents present in the response queue.
摘要翻译：事件分类引擎通过对系统内事件的响应进行优先排序来对系统进行事件分类。一种优先化方法可以包括接收系统中的事件和资产的属性，生成事件的累积损失预测，并根据事件的累积损失预测对事件的响应进行优先级排序。另一个优先化方法可以包括确定响应队列内的事件的不同布置，计算响应队列内的事件的不同布置的累积队列丢失预测，以及基于最小化总损失的事件的布置将事件排列在响应队列中到系统解决所有响应队列中出现的事件。

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