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    • 1. 发明申请
    • Work-flow apparatus, work-flow process, and computer-readable medium storing work-flow program
    • 工作流程设备,工作流程和存储工作流程序的计算机可读介质
    • US20080120623A1
    • 2008-05-22
    • US11901343
    • 2007-09-17
    • Hiroaki HaradaJun ArimaAkihiko ObataTakanori Ukai
    • Hiroaki HaradaJun ArimaAkihiko ObataTakanori Ukai
    • G06F9/445
    • G06Q10/10
    • In a work-flow process, a work-flow apparatus, and a computer-readable medium storing a work-flow program for delivering work requests to stations in an organization: a station in charge of executing each work request is determined by comparing the work request with work definitions, and the work request is delivered to the station in charge; acceptance or rejection of the work request by the station in charge is recorded in a request-processing history in association with an identifier of the work request; and the number of work requests which have been improperly or indirectly delivered to each station is obtained on the basis of the numbers of work requests which have been rejected by the station. When the number of work requests which have been improperly or indirectly delivered to each station is greater than a predetermined number, the work definition for the station is determined to be corrected.
    • 在工作流程中,工作流程设备和存储用于将工作请求传送到组织中的站的工作流程序的计算机可读介质:负责执行每个工作请求的站通过比较工作来确定 请求工作定义,工作请求交付给负责人; 负责工作的工作请求的接受或拒绝与工作请求的标识符相关联地记录在请求处理历史中; 根据工作站拒绝的工作请求数量,得到不正确或间接交付给各车站的工作请求数量。 当不正确地或间接地递送到每个站的工作请求的数量大于预定数量时,确定站的工作定义被校正。
    • 2. 发明申请
    • INFORMATION SEARCH DEVICE, INFORMATION SEARCH METHOD, AND INFORMATION SEARCH PROGRAM
    • 信息搜索设备,信息搜索方法和信息搜索计划
    • US20090006381A1
    • 2009-01-01
    • US12140808
    • 2008-06-17
    • Kouji AoyamaNoriyuki KobayashiTakanori UkaiJun Arima
    • Kouji AoyamaNoriyuki KobayashiTakanori UkaiJun Arima
    • G06F17/30
    • G06Q10/06
    • A systematic problem search unit searches information about a systematic problem that is a common problem to a plurality of projects, using a conditional expression for searching the information about the systematic problem based on one of or a plurality of a count by which the information about the systematic problem is stored in the retrospect storage unit, a count by which a trial improvement plan linked to the systematic problem is stored in the retrospect storage unit, and information indicating whether the stored improvement plan is stored in the retrospect storage unit, as a conditional expression indicating a condition for extracting the information about the systematic problem. a systematic problem output unit outputs a search result in the systematic problem search procedure to each of or one of a predetermined storage unit and a predetermined output unit.
    • 系统问题搜索单元使用条件表达式来搜索关于多个项目的常见问题的系统问题的信息,该条件表达式用于基于关于系统问题的信息的一个或多个计数来搜索关于系统问题的信息 系统问题存储在回收存储单元中,将与系统问题相关联的试用改进计划存储在回收存储单元中的计数以及指示存储的改进计划是否存储在回收存储单元中的信息作为条件 表示提取有关系统问题的信息的条件。 系统问题输出单元将系统问题搜索过程中的搜索结果输出到预定存储单元和预定输出单元中的每一个或其中之一。