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    • 5. 发明授权
    • Unified messaging gateway device for providing operation during a network failure
    • 用于在网络故障期间提供操作的统一消息网关设备
    • US08144842B2
    • 2012-03-27
    • US11608598
    • 2006-12-08
    • Michael Geoffrey Andrew WilsonClifford DidcockDavid Andrew Howell
    • Michael Geoffrey Andrew WilsonClifford DidcockDavid Andrew Howell
    • H04M1/64
    • H04L51/36H04L51/066
    • A Unified Messaging (UM) gateway device located at a branch office of a UM system manages calls if the network connecting the branch office to a UM server of the UM system is unavailable. The UM gateway device contains relatively simple hardware and software as compared to the hardware and software of a UM server. The UM gateway device provides call answering functionality, in the absence of the UM server. In various configurations, the UM gateway device provides access to mailboxes, manages incoming calls, provides an outgoing message (e.g., an announcement or prompt), provides an indication where the called-for person can be reached, and, when the network becomes available, returns management of incoming calls to the UM server and/or handles incoming calls in conjunction with the Unified Messaging server.
    • 如果将分支机构连接到UM系统的UM服务器的网络不可用,位于UM系统的分支机构的统一消息(UM)网关设备将管理呼叫。 与UM服务器的硬件和软件相比,UM网关设备包含相对简单的硬件和软件。 在没有UM服务器的情况下,UM网关设备提供呼叫应答功能。 在各种配置中,UM网关设备提供对邮箱的访问,管理来电,提供外发消息(例如,通知或提示),提供被呼叫人可以到达的指示,以及当网络变得可用时 返回到UM服务器的呼入管理和/或与统一消息服务器一起处理传入呼叫。
    • 9. 发明授权
    • Flexible distributed/centralized architecture for voice/unified messaging system
    • 灵活的分布式/集中式语音/统一消息系统架构
    • US07272214B2
    • 2007-09-18
    • US10657546
    • 2003-09-08
    • Clifford Neil DidcockMichael Geoffrey Andrew Wilson
    • Clifford Neil DidcockMichael Geoffrey Andrew Wilson
    • H04M1/64
    • H04M3/533H04M3/53325Y10S707/99934
    • There is provided a messaging system comprising at least one distributed front-end messaging system and a centralized data store associated with said at least one distributed front-end messaging system, in which system the centralized data store includes means for storing data associated with users of the at least one distributed front-end messaging system, the at least one distributed front-end messaging system further including a respective at least one cache means for storing at least a portion of the centralized data associated with users of said at least one distributed front-end messaging system such that at least one messaging function can be provided to users of said at least one distributed front-end messaging system in dependence on the data stored in said cache means. A centralized messaging system provides access to all stored data associated for all users associated with at least one distributed front-end messaging system.
    • 提供了一种消息系统,其包括至少一个分布式前端消息传递系统和与所述至少一个分布式前端消息传递系统相关联的集中式数据存储,在该系统中,集中式数据存储包括用于存储与用户相关联的数据的装置 所述至少一个分布式前端消息传递系统,所述至少一个分布式前端消息系统还包括相应的至少一个缓存装置,用于存储与所述至少一个分布式前端的用户相关联的集中式数据的至少一部分 - 发送消息系统,使得可以根据存储在所述高速缓存装置中的数据,向所述至少一个分布式前端消息收发系统的用户提供至少一个消息收发功能。 集中式消息传递系统提供对与至少一个分布式前端消息系统相关联的所有用户相关联的所有存储数据的访问。