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1. 发明授权

US08902450B2 Methods and systems for soft failure detection for networked printers 有权
标题翻译：网络打印机的软故障检测方法和系统
公开(公告)号：US08902450B2
公开(公告)日：2014-12-02
申请号：US11696459
申请日：2007-04-04
申请人： Matthew Scrafford , Shawn Kammerdiener , Victor Ciriza , Pascal Valobra , Bruno Marquie , Kirk Pothos , Guillaume Bouchard
发明人： Matthew Scrafford , Shawn Kammerdiener , Victor Ciriza , Pascal Valobra , Bruno Marquie , Kirk Pothos , Guillaume Bouchard
IPC分类号： G06F3/12 , G06F11/07 , G03G15/00
CPC分类号： G06F11/0733 , G03G15/5075 , G03G15/5079 , G06F3/1294 , G06F11/008 , G06F11/0751
摘要： Methods and systems are presented for identifying potential printer failures in a networked printing enterprise, in which job tracking data is gathered for print jobs in the network, affinity data is derived from the job tracking data indicating associations between printer devices and user devices, and potential printer failures are identified based on changes in the affinity data.
摘要翻译：提出了用于识别网络打印企业中的潜在打印机故障的方法和系统，其中针对网络中的打印作业收集作业跟踪数据，亲和度数据是从指示打印机设备和用户设备之间的关联的作业跟踪数据导出的，以及潜在的基于亲和度数据的变化来识别打印机故障。

2. 发明申请

US20130321856A1 METHODS AND SYSTEMS FOR PRINT DOCUMENT RELEASE VIA MOBILE DEVICE 有权
标题翻译：打印文件通过移动设备发布的方法和系统
公开(公告)号：US20130321856A1
公开(公告)日：2013-12-05
申请号：US13487130
申请日：2012-06-01
申请人： Lynn Bell , Matthew Scrafford
发明人： Lynn Bell , Matthew Scrafford
IPC分类号： G06K15/02
CPC分类号： G06F3/122 , G06F3/1228 , G06F3/1265 , G06F3/1271 , G06F3/1288 , G06F3/1292
摘要： A system and method for print document release via mobile device by receiving one or more text messages from the mobile device, wherein the one more text messages includes a mobile print command and a document identification number, parsing the one or more text messages, and releasing a document to a printer, wherein the document is associated with the document identification number.
摘要翻译：一种用于通过从移动设备接收一个或多个文本消息来通过移动设备发布打印文档的系统和方法，其中所述多个文本消息包括移动打印命令和文档识别号码，解析所述一个或多个文本消息，以及释放文档到打印机，其中文档与文档标识号码相关联。

3. 发明申请

US20120072355A1 SYSTEM AND METHOD FOR PROVIDING AND UPDATING SHIPPING INFORMATION 审中-公开
标题翻译：用于提供和更新运输信息的系统和方法
公开(公告)号：US20120072355A1
公开(公告)日：2012-03-22
申请号：US12884412
申请日：2010-09-17
申请人： Matthew Scrafford , Jason Tsongas
发明人： Matthew Scrafford , Jason Tsongas
IPC分类号： G06Q10/00
CPC分类号： G06Q10/08 , G06Q10/0833 , G06Q30/016
摘要： A system and method for providing and updating shipping information with respect to a supply order. A supply order with respect to a shipping package can be placed into a helpdesk unit via a client device. A tracking number with respect to the supply order can be entered into the client device in order to retrieve the current status of the supply order. The helpdesk unit can contact a shipping company via an application programming interface and provide an end customer with latest information regarding the current status of the supply order directly on a client device local user interface. Such information can be updated on a regular basis via an Internet connection back to the shipper's application programming interface.
摘要翻译：一种用于提供和更新关于供应订单的运输信息的系统和方法。关于运输包装的供货订单可以通过客户端设备放入帮助台单元。可以将与供应订单相关的跟踪号码输入客户端设备，以便检索供应订单的当前状态。帮助台单元可以通过应用程序编程接口与运输公司联系，并直接在客户端设备本地用户界面向最终客户提供关于供应订单当前状态的最新信息。这样的信息可以通过互联网连接定期更新回到托运人的应用程序编程接口。

4. 发明授权

US07200613B2 Asset management system for network-based and non-network-based assets and information 有权
标题翻译：基于网络和非网络资产和信息的资产管理系统
公开(公告)号：US07200613B2
公开(公告)日：2007-04-03
申请号：US10287896
申请日：2002-11-04
申请人： Steven T. Schlonski , Thomas A. Silver , Kirk V. Pothos , M. Kerrigan Hawes , Matthew Scrafford , Craig H. Mallery
发明人： Steven T. Schlonski , Thomas A. Silver , Kirk V. Pothos , M. Kerrigan Hawes , Matthew Scrafford , Craig H. Mallery
IPC分类号： G06F17/30
CPC分类号： H04L41/22 , H04L41/12 , Y10S707/99933 , Y10S707/99945 , Y10S707/99948
摘要： A server on a network controls a database which functions as an “asset manager” for a large population of items or assets. For “network” assets which are capable of electronically communicating data about themselves, such as computers and digital printers, relevant data is gathered over the network and entered into the database. For “non-network” assets which are not capable of electronic communication, such as typewriters and furniture, information is gathered into the database by other means. Within the database, the distinction between network and non-network assets is largely hidden.
摘要翻译：网络上的服务器控制对大量项目或资产充当“资产管理器”的数据库。对于能够以电子方式传送数据的“网络”资产，如计算机和数字打印机，通过网络收集相关数据并输入数据库。对于不能电子通信的“非网络”资产，如打字机和家具，信息通过其他方式收集到数据库中。在数据库中，网络和非网络资产之间的区别在很大程度上是隐藏的。

5. 发明授权

US08619304B2 Method and system for automatically recommending rules based on desired print criteria 有权
标题翻译：基于所需打印标准自动推荐规则的方法和系统
公开(公告)号：US08619304B2
公开(公告)日：2013-12-31
申请号：US13197857
申请日：2011-08-04
申请人： Matthew John Lombardo , Peter Victor Cech , Daniel Rupe , Bijender S. Malik , Matthew Scrafford , Jason Tsongas
发明人： Matthew John Lombardo , Peter Victor Cech , Daniel Rupe , Bijender S. Malik , Matthew Scrafford , Jason Tsongas
IPC分类号： G06F3/12 , G06K15/00
CPC分类号： G06F3/1219 , G06F3/1254 , G06F3/1285
摘要： A method and system for automatically creating and recommending a set of optimal rules based on a desired print criterion. A print governance application can be configured with respect to a rendering server to analyze one or more rendering jobs submitted within a specified time period by considering each rendering job attributes in order to collect a rendering data. A desired print criterion can be entered by an administrator in order to manage the rendering job behavior. The collected rendering data can be analyzed to dynamically create the set of optimal rules by a rules engine in order to achieve a desired level of reduction with respect to each user based on the desired print criterion. The rules can be accepted by default and/or presented to the user for acceptance with an equated level of reduction.
摘要翻译：一种用于基于期望的打印标准自动创建和推荐一组最优规则的方法和系统。可以针对渲染服务器配置打印治理应用程序，以通过考虑每个渲染作业属性来分析在指定时间段内提交的一个或多个渲染作业，以便收集呈现数据。管理员可以输入所需的打印标准，以便管理呈现作业行为。可以分析所收集的呈现数据，以便通过规则引擎动态地创建最佳规则集合，以便基于所需的打印标准来实现相对于每个用户的期望的减小的级别。这些规则可以默认接受和/或呈现给用户以等同的减少级别进行验收。

6. 发明授权

US08559030B2 Augmented reality system and method for device management and service 有权
标题翻译：增强现实系统和设备管理与服务的方法
公开(公告)号：US08559030B2
公开(公告)日：2013-10-15
申请号：US12844586
申请日：2010-07-27
申请人： Jason Tsongas , Matthew Scrafford
发明人： Jason Tsongas , Matthew Scrafford
IPC分类号： G06F13/00 , G06K15/00 , G06F3/12
CPC分类号： H04N1/32122 , H04N1/00307 , H04N1/00344 , H04N1/32651 , H04N2201/0094 , H04N2201/3204 , H04N2201/3208 , H04N2201/3273 , H04N2201/3278
摘要： An augmented reality system and method for diagnosing and fixing a fault in a device. A mobile communication device can be operatively connected with a networked rendering device by reading a two-dimensional bar code associated with the rendering device. An image with respect to the rendering device can be captured by an image-capturing unit associated with the mobile communication device. The image can be augmented with additional information and a target area can be highlighted in order to indicate a fault component. An action to be taken with respect to the target area can be displayed on the mobile communication device. Such an approach permits an end user to address the device issue with increased quality of information and accuracy.
摘要翻译：用于诊断和修复设备故障的增强现实系统和方法。移动通信设备可以通过读取与呈现设备相关联的二维条形码与网络呈现设备可操作地连接。可以通过与移动通信设备相关联的图像捕获单元捕获关于呈现设备的图像。可以使用附加信息增强图像，并且可以突出显示目标区域以指示故障组件。可以在移动通信设备上显示关于目标区域的动作。这种方法允许最终用户以更高的信息质量和准确度来解决设备问题。

7. 发明授权

US08294934B2 Consumable serial number tracking in a managed services hosted environment 有权
标题翻译：托管服务托管环境中的耗材序列号跟踪
公开(公告)号：US08294934B2
公开(公告)日：2012-10-23
申请号：US12480910
申请日：2009-06-09
申请人： Jeremy L. Reitz , Matthew Scrafford , Jason Tsongas , Lawrence W. Meyer , Jeffrey E. Mylott
发明人： Jeremy L. Reitz , Matthew Scrafford , Jason Tsongas , Lawrence W. Meyer , Jeffrey E. Mylott
IPC分类号： G06F15/00
CPC分类号： H04N1/00278 , G03G15/0863 , G03G15/5079 , G03G15/55 , G03G15/553 , G03G21/1889 , G03G2215/00113 , G03G2215/0697 , G03G2221/1823 , H04N2201/3205 , H04N2201/3276 , H04N2201/328
摘要： A method stores serial numbers within memories of customer replaceable units that are used within printing devices. When one or more of the customer replaceable units are replaced, the method causes the printing devices to output to a computer the serial numbers of the customer replaceable units that are replaced. The method then analyzes the serial numbers using the computer to determine which specific customer replaceable unit was used within a specific printing device.
摘要翻译：一种方法将序列号存储在在打印设备内使用的客户可更换单元的存储器内。当更换一个或多个客户可更换单元时，该方法使得打印设备向计算机输出被替换的客户可更换单元的序列号。然后，该方法使用计算机分析序列号，以确定在特定打印设备中使用哪个特定客户可更换单元。

8. 发明申请

US20100309506A1 CONSUMABLE SERIAL NUMBER TRACKING IN A MANAGED SERVICES HOSTED ENVIRONMENT 有权
标题翻译：在管理的服务环境中消耗序列号跟踪
公开(公告)号：US20100309506A1
公开(公告)日：2010-12-09
申请号：US12480910
申请日：2009-06-09
申请人： Jeremy L. Reitz , Matthew Scrafford , Jason Tsongas , Lawrence W. Meyer , Jeffrey E. Mylott
发明人： Jeremy L. Reitz , Matthew Scrafford , Jason Tsongas , Lawrence W. Meyer , Jeffrey E. Mylott
IPC分类号： G06F3/12
CPC分类号： H04N1/00278 , G03G15/0863 , G03G15/5079 , G03G15/55 , G03G15/553 , G03G21/1889 , G03G2215/00113 , G03G2215/0697 , G03G2221/1823 , H04N2201/3205 , H04N2201/3276 , H04N2201/328
摘要： A method stores serial numbers within memories of customer replaceable units that are used within printing devices. When one or more of the customer replaceable units are replaced, the method causes the printing devices to output to a computer the serial numbers of the customer replaceable units that are replaced. The method then analyzes the serial numbers using the computer to determine which specific customer replaceable unit was used within a specific printing device.
摘要翻译：一种方法将序列号存储在在打印设备内使用的客户可更换单元的存储器内。当更换一个或多个客户可更换单元时，该方法使得打印设备向计算机输出被替换的客户可更换单元的序列号。然后，该方法使用计算机分析序列号，以确定在特定打印设备中使用哪个特定客户可更换单元。

9. 发明申请

US20080246986A1 METHODS AND APPARATUS FOR IMPROVED OPERATION OF NETWORKED PRINTING SYSTEM 有权
标题翻译：网络打印系统改进操作的方法与装置
公开(公告)号：US20080246986A1
公开(公告)日：2008-10-09
申请号：US11696402
申请日：2007-04-04
申请人： Matthew Scrafford , Shawn Kammerdiener , Victor Ciriza , Pascal Valobra , Bruno Marquie , Kirk Pothos , Guillaume Bouchard , Francois Ragnet
发明人： Matthew Scrafford , Shawn Kammerdiener , Victor Ciriza , Pascal Valobra , Bruno Marquie , Kirk Pothos , Guillaume Bouchard , Francois Ragnet
IPC分类号： G06F3/12
CPC分类号： G06F3/1261 , G06F3/1213 , G06F3/1218 , G06F3/1232 , G06F3/1285 , H04L41/12 , H04N1/00222
摘要： Methods and systems are presented for performing one or more printer device management functions in a network, in which affinities between printers are determined from job tracking data to indicate associations between printer devices and user devices, and the affinity data is used to perform one or more printer management functions such as determining printer connections for new or roaming user devices, print job redirection, and identification of underutilized printer device assets.
摘要翻译：呈现用于在网络中执行一个或多个打印机设备管理功能的方法和系统，其中打印机之间的亲和性由作业跟踪数据确定以指示打印机设备和用户设备之间的关联，并且亲和度数据用于执行一个或多个打印机管理功能，例如确定新的或漫游用户设备的打印机连接，打印作业重定向以及未充分利用的打印机设备资产的识别。

10. 发明申请

US20120036422A1 SYSTEM AND METHOD FOR RENDERING FORMS BASED ON AN IDENTIFICATION NUMBER 审中-公开
标题翻译：基于识别号码的渲染形式的系统和方法
公开(公告)号：US20120036422A1
公开(公告)日：2012-02-09
申请号：US12849164
申请日：2010-08-03
申请人： Mathew J. Walczyk , Jason Tsongas , Matthew Scrafford
发明人： Mathew J. Walczyk , Jason Tsongas , Matthew Scrafford
IPC分类号： G06F17/24
CPC分类号： G06F17/243
摘要： A system and method for rendering a form based on an identification number. A client device including an extensible interface platform (EIP) application can be configured in association with a centralized server via a network. A form category can be selected and the identification number with respect to a form can be entered on a user interface associated with the client device. The form that matches the identification number can be collected from a database associated with the centralized server. The information required for retrieving instruction to populate the form can be entered in the user interface and the form can be rendered based on a user preference. Such an approach reduces the cost of rendering and shipping a large number of forms to a number of locations.
摘要翻译：一种基于识别号码呈现表格的系统和方法。可以通过网络与中央服务器相关联地配置包括可扩展接口平台（EIP）应用的客户端设备。可以选择表单类别，并且可以在与客户端设备相关联的用户界面上输入关于表单的标识号。可以从与集中式服务器相关联的数据库中收集与标识号相匹配的表单。用于检索填充表单的指令所需的信息可以输入到用户界面中，并且可以基于用户偏好来呈现表单。这种方法降低了渲染并将大量表单运送到多个位置的成本。

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