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1. 发明申请

US20090160876A1 VIRTUAL CONTACT GROUPS 审中-公开
标题翻译：虚拟联系组
公开(公告)号：US20090160876A1
公开(公告)日：2009-06-25
申请号：US11962344
申请日：2007-12-21
申请人： Steven A. King , James D. Allen , Martin F. Slatnick
发明人： Steven A. King , James D. Allen , Martin F. Slatnick
IPC分类号： G09G5/00
CPC分类号： G06Q10/10
摘要： A computer-implementable method, system and computer-usable medium includes a virtual contact group that can be dynamically created, in response to a particular user input such as, for example, registration by the user with a particular organization and/or facility. The virtual contact group generally includes a plurality of key or designated personnel. The virtual contact group is associated with the user. The designated personnel are then allowed to communicate electronically with one another within the virtual contact group to provide a coordinate service to the user. The virtual contact group is defined based on a user profile associated with the user. The virtual contact group can be stored within one or more memory locations of a computing device associated with one or more designated personnel among the virtual contact group. Such a computing device can be, for example, a wireless communication device capable communicating with the network and/or a server associated with the network.
摘要翻译：计算机可实现的方法，系统和计算机可用介质包括可以响应于特定用户输入（例如，用户用特定组织和/或设施的注册）动态地创建的虚拟联系人组。虚拟接触组通常包括多个键或指定人员。虚拟联系人组与用户相关联。然后允许指定的人员在虚拟联系人组内彼此电子地进行通信，以向用户提供坐标服务。基于与用户相关联的用户简档来定义虚拟联系人组。虚拟联系人组可以存储在与虚拟联系人组中的一个或多个指定人员相关联的计算设备的一个或多个存储器位置中。这样的计算设备可以是例如能够与网络通信的无线通信设备和/或与网络相关联的服务器。

2. 发明授权

US06996223B2 Method, apparatus and computer program product for interactive phone call routing in a service provider network and information processing in an enterprise network 失效
标题翻译：用于在服务提供商网络中进行交互式电话呼叫路由的方法，装置和计算机程序产品以及企业网络中的信息处理
公开(公告)号：US06996223B2
公开(公告)日：2006-02-07
申请号：US10626195
申请日：2003-07-24
申请人： Joseph Herbert McIntyre , Martin F. Slatnick
发明人： Joseph Herbert McIntyre , Martin F. Slatnick
IPC分类号： H04M3/523 , H04M7/00
CPC分类号： H04M3/5183
摘要： A phone call is routed in a telephone service provider network in interaction with information processing in an enterprise network includes receiving a call by a telephone service provider network (“TSPN”) from a caller. The call is directed to a callee associated with an enterprise and processed by the TSPN. A call notification is sent to a telecommunication application server (“TAS”) of the enterprise that is not within the TSPN. The call notification is sent and the TSPN's processing of the call is delayed before the call is completed in order to permit an enterprise application of the TAS to begin processing for the call. The processing of the call is resumed responsive to notification from the TAS. The call notification may include first information for which the enterprise application finds associated second information, so that the callee receives the second information more nearly in concurrence with receiving the call.
摘要翻译：电话呼叫在电话服务提供商网络中与企业网络中的信息处理交互地路由包括从呼叫者接收电话服务提供商网络（“TSPN”）的呼叫。该呼叫被定向到与企业相关联并由TSPN处理的被叫方。呼叫通知被发送到不在TSPN内的企业的电信应用服务器（“TAS”）。呼叫通知被发送，并且在呼叫完成之前，TSPN对呼叫的处理被延迟，以便允许TAS的企业应用开始处理呼叫。响应于TAS的通知，恢复呼叫的处理。呼叫通知可以包括企业应用程序找到相关联的第二信息的第一信息，使得被叫方接收到更接近该呼叫的更接近的第二信息。

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