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1. 发明申请

WO2004107100A3 PEER-TO-PEER DYNAMIC WEB PAGE SHARING 审中-公开
标题翻译：与对等动态网页分享
公开(公告)号：WO2004107100A3
公开(公告)日：2005-03-17
申请号：PCT/US2004014188
申请日：2004-05-07
申请人： CISCO TECH IND , PRAJAPAT SURENDRA , LEPORE MICHAEL P , CLEASBY ANDREW R
发明人： PRAJAPAT SURENDRA , LEPORE MICHAEL P , CLEASBY ANDREW R
IPC分类号： G06F20060101 , G06F15/16 , G06F17/30
CPC分类号： G06F17/30873 , G06F2216/15 , H04L67/02
摘要： According to a particular embodiment of the present invention, a communication system includes a first browser operable to submit requests for one or more web pages and a request to share the one or more requested web pages with another browser, the request to share specifying the other browser. The communication system also includes a web media server operable, in response to the request to share, to: (1) establish a communication session with the first browser; (2) establish a media session and a signaling session with a remote web media server, the remote web media server being associated with the other browser that the first browser specified in the request to share, the signaling session including a standard signaling protocol; (3) receive web page information from the first browser; and (4) communicate shared web page information to the remote web media server using the media session.
摘要翻译：根据本发明的特定实施例，通信系统包括第一浏览器，其可操作以提交对一个或多个网页的请求以及与另一个浏览器共享一个或多个所请求的网页的请求，共享指定另一个的请求浏览器。所述通信系统还包括网络媒体服务器，所述网络媒体服务器响应于所述共享请求而可操作地：（1）建立与所述第一浏览器的通信会话; （2）与远程web媒体服务器建立媒体会话和信令会话，所述远程web媒体服务器与所述请求共享中指定的所述第一浏览器的所述其他浏览器相关联，所述信令会话包括标准信令协议; （3）从第一个浏览器接收网页信息; 和（4）使用媒体会话将共享的网页信息传送到远程web媒体服务器。

2. 发明申请

WO2004107100A2 PEER-TO-PEER DYNAMIC WEB PAGE SHARING 审中-公开
标题翻译：与对等动态网页分享
公开(公告)号：WO2004107100A2
公开(公告)日：2004-12-09
申请号：PCT/US2004/014188
申请日：2004-05-07
申请人： CISCO TECHNOLOGY, INC. , PRAJAPAT, Surendra , LEPORE, Michael, P. , CLEASBY, Andrew, R.
发明人： PRAJAPAT, Surendra , LEPORE, Michael, P. , CLEASBY, Andrew, R.
IPC分类号： G06F
CPC分类号： G06F17/30873 , G06F2216/15 , H04L67/02
摘要： According to a particular embodiment of the present invention, a communication system includes a first browser operable to submit requests for one or more web pages and a request to share the one or more requested web pages with another browser, the request to share specifying the other browser. The communication system also includes a web media server operable, in response to the request to share, to: (1) establish a communication session with the first browser; (2) establish a media session and a signaling session with a remote web media server, the remote web media server being associated with the other browser that the first browser specified in the request to share, the signaling session including a standard signaling protocol; (3) receive web page information from the first browser; and (4) communicate shared web page information to the remote web media server using the media session.
摘要翻译：根据本发明的特定实施例，通信系统包括第一浏览器，其可操作以提交对一个或多个网页的请求以及与另一个浏览器共享一个或多个所请求的网页的请求，共享指定另一个的请求浏览器。所述通信系统还包括网络媒体服务器，所述网络媒体服务器响应于所述共享请求而可操作地：（1）建立与所述第一浏览器的通信会话; （2）与远程web媒体服务器建立媒体会话和信令会话，所述远程web媒体服务器与所述请求共享中指定的所述第一浏览器的所述其他浏览器相关联，所述信令会话包括标准信令协议; （3）从第一个浏览器接收网页信息; 和（4）使用媒体会话将共享的网页信息传送到远程web媒体服务器。

3. 发明申请

WO2011049749A1 AUTOMATICALLY IDENTIFYING AND SUMMARIZING CONTENT PUBLISHED BY KEY INFLUENCERS 审中-公开
标题翻译：主要影响因素自动识别和概述内容
公开(公告)号：WO2011049749A1
公开(公告)日：2011-04-28
申请号：PCT/US2010/051737
申请日：2010-10-07
申请人： CISCO TECHNOLOGY, INC. , DOYLE, John , LEPORE, Michael, P. , TOEBES, John, A.
发明人： DOYLE, John , LEPORE, Michael, P. , TOEBES, John, A.
IPC分类号： G06F17/30 , G07G1/00
CPC分类号： G06F17/30867
摘要： In one embodiment, a method includes accessing first data describing online activities of a user and accessing second data describing online activities of each of one or more content publishers. The method includes, based at least in part on the first data and the second data, determining one or more similarities between the user and each of the content publishers. The method includes, based at least in part on one or more of the similarities, selecting each of one or more of the content publishers as a key influencer for the user and selecting particular content published by a particular one of the key influencers for summary and delivery to the user. The method includes generating a summary of the particular content and automatically delivering to the user the particular content and the summary.
摘要翻译：在一个实施例中，一种方法包括访问描述用户的在线活动的第一数据，并访问描述一个或多个内容发布者中的每一个的在线活动的第二数据。该方法至少部分地基于第一数据和第二数据，确定用户和每个内容发布者之间的一个或多个相似性。该方法至少部分地基于一个或多个相似性，将一个或多个内容发布者中的每一个选择为用户的关键影响者，并且选择由特定一个关键影响者发布的特定内容，以用于摘要和交付给用户。该方法包括生成特定内容的摘要，并自动向用户递送特定内容和摘要。

4. 发明申请

WO2008033247A3 SET-TOP BOX INITIATED CONTACT CENTER INTERACTION 审中-公开
标题翻译：机顶盒引发联络中心互动
公开(公告)号：WO2008033247A3
公开(公告)日：2008-07-10
申请号：PCT/US2007019404
申请日：2007-09-05
申请人： CISCO TECH INC , SCHECHINGER PAUL , MORRISON STEVEN , HERNANDEZ JOHN , LEPORE MICHAEL P , RUSSELL PAUL , FERRANDINI JAY , FINNERTY WILLIAM
发明人： SCHECHINGER PAUL , MORRISON STEVEN , HERNANDEZ JOHN , LEPORE MICHAEL P , RUSSELL PAUL , FERRANDINI JAY , FINNERTY WILLIAM
IPC分类号： H04N5/445
CPC分类号： H04N7/17318 , H04N21/4722 , H04N21/47815 , H04N21/4788 , H04N21/6581 , H04N21/812
摘要： In one embodiment, a method can include: (i) receiving a contact center interaction request via a device coupled to a display screen; (ii) accessing information about the device or a user of the device from a customer database of a content provider; and (iii) establishing an interaction path between the contact center and a viewer. The method can further include providing information to the user via the interaction path in response to a request by the user for the information. The device can be a set-top box (STB) or a cable card and the display screen can be a television, for example. Also, the content provider can be a cable or satellite television provider, for example.
摘要翻译：在一个实施例中，一种方法可以包括：（i）经由耦合到显示屏幕的设备接收联系中心交互请求; （ii）从内容提供商的客户数据库访问关于所述设备或所述设备的用户的信息; （iii）建立联络中心与观众之间的互动路径。该方法可以进一步包括响应于用户对于该信息的请求而经由交互路径向用户提供信息。该设备可以是机顶盒（STB）或有线卡，并且显示屏例如可以是电视机。此外，例如，内容提供者可以是有线或卫星电视提供者。

5. 发明申请

WO2008033247A2 SET-TOP BOX INITIATED CONTACT CENTER INTERACTION 审中-公开
标题翻译：机顶盒启动联系中心互动
公开(公告)号：WO2008033247A2
公开(公告)日：2008-03-20
申请号：PCT/US2007/019404
申请日：2007-09-05
申请人： CISCO TECHNOLOGY, INC. , SCHECHINGER, Paul , MORRISON, Steven , HERNANDEZ, John , LEPORE, Michael, P. , RUSSELL, Paul , FERRANDINI, Jay , FINNERTY, William
发明人： SCHECHINGER, Paul , MORRISON, Steven , HERNANDEZ, John , LEPORE, Michael, P. , RUSSELL, Paul , FERRANDINI, Jay , FINNERTY, William
IPC分类号： H04N5/44 , H04N7/173
CPC分类号： H04N7/17318 , H04N21/4722 , H04N21/47815 , H04N21/4788 , H04N21/6581 , H04N21/812
摘要： In one embodiment, a method can include: (i) receiving a contact center interaction request via a device coupled to a display screen; (ii) accessing information about the device or a user of the device from a customer database of a content provider; and (iii) establishing an interaction path between the contact center and a viewer. The method can further include providing information to the user via the interaction path in response to a request by the user for the information. The device can be a set-top box (STB) or a cable card and the display screen can be a television, for example. Also, the content provider can be a cable or satellite television provider, for example.
摘要翻译：在一个实施例中，一种方法可以包括：（i）经由耦合到显示屏幕的设备接收联络中心交互请求; （ii）从内容提供商的客户数据库访问关于设备或设备的用户的信息; 和（iii）在联络中心和观众之间建立交互路径。该方法还可以包括响应于用户对该信息的请求，经由交互路径向用户提供信息。该设备可以是机顶盒（STB）或电缆卡，例如，显示屏可以是电视机。另外，例如，内容提供商可以是有线或卫星电视提供商。

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