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    • 1. 发明授权
    • Migrating information data into an application
    • 将信息数据迁移到应用程序中
    • US09418087B2
    • 2016-08-16
    • US12040770
    • 2008-02-29
    • John R. MattoxNorman Lee Faus
    • John R. MattoxNorman Lee Faus
    • G06F17/00G06F17/30G06F9/455
    • G06F17/303G06F9/455
    • A data classification module is configured to retrieve information from the repository and migrate the information into applications. The data classification module is configured to receive a request to migrate information and data from the repository into an application. The request can include the type of application and the type of information and data requested. The application can be an new application or an existing application. In order to locate information and data to migrate, the data classification module is configured to maintain rules that describe how the various applications maintain data and information.
    • 数据分类模块被配置为从存储库检索信息并将信息迁移到应用程序中。 数据分类模块被配置为接收将信息和数据从存储库迁移到应用中的请求。 请求可以包括应用程序的类型和所请求的信息和数据的类型。 应用程序可以是新的应用程序或现有应用程序。 为了定位要迁移的信息和数据,数据分类模块被配置为维护描述各种应用程序如何维护数据和信息的规则。
    • 2. 发明授权
    • Systems and methods for generating a synchronous sales stack for customer dialog
    • 用于生成客户对话的同步销售堆栈的系统和方法
    • US08666843B2
    • 2014-03-04
    • US12114586
    • 2008-05-02
    • Timothy E. AllenJohn R. MattoxDarryl L. Pierce
    • Timothy E. AllenJohn R. MattoxDarryl L. Pierce
    • G06Q30/00
    • G06Q30/0603G06Q30/0601
    • Embodiments relate to systems and methods for generating a synchronous sales stack for a customer dialog. A user can visit a Web site and load selections into a checkout basket to prepare to purchase desired products and/or services. The user can select a live chat feature, which invokes an instant message, audio or video dialog with a sales representative. The sales representative can initiate a synchronous sales stack with the user, by which the user and sales representative can share a common view of purchase selections and potential alternatives or add-ons to the selections, as they are made. The customer and sales representative can continue their dialog as possible selections are explored, and the resulting sales stack is updated in real-time. When the user is satisfied with their selections, the sales stack can be stored as the customer's finalized checkout basket and the transaction can be completed.
    • 实施例涉及用于为客户对话生成同步销售堆栈的系统和方法。 用户可以访问网站并将选择内容加载到结帐篮中以准备购买所需的产品和/或服务。 用户可以选择实时聊天功能,该功能与销售代表一起调用即时消息,音频或视频对话。 销售代表可以与用户启动同步销售堆栈,用户和销售代表可以根据用户和销售代表共享共同的购买选择视图和潜在替代品或附加组件。 客户和销售代表可以继续对话,因为可能的选择被探索,并且生成的销售堆栈被实时更新。 当用户对他们的选择感到满意时,销售堆栈可以作为客户的最终确认结帐篮存储,交易可以完成。
    • 3. 发明申请
    • SYSTEMS AND METHODS FOR GENERATING A SYNCHRONOUS SALES STACK FOR CUSTOMER DIALOG
    • 用于生成用于客户对话的同步销售堆栈的系统和方法
    • US20090276323A1
    • 2009-11-05
    • US12114586
    • 2008-05-02
    • Timothy E. AllenJohn R. MattoxDarryl L. Pierce
    • Timothy E. AllenJohn R. MattoxDarryl L. Pierce
    • G06Q30/00
    • G06Q30/0603G06Q30/0601
    • Embodiments relate to systems and methods for generating a synchronous sales stack for a customer dialog. A user can visit a Web site and load selections into a checkout basket to prepare to purchase desired products and/or services. The user can select a live chat feature, which invokes an instant message, audio or video dialog with a sales representative. The sales representative can initiate a synchronous sales stack with the user, by which the user and sales representative can share a common view of purchase selections and potential alternatives or add-ons to the selections, as they are made. The customer and sales representative can continue their dialog as possible selections are explored, and the resulting sales stack is updated in real-time. When the user is satisfied with their selections, the sales stack can be stored as the customer's finalized checkout basket and the transaction can be completed.
    • 实施例涉及用于为客户对话生成同步销售堆栈的系统和方法。 用户可以访问网站并将选择内容加载到结帐篮中以准备购买所需的产品和/或服务。 用户可以选择实时聊天功能,该功能与销售代表一起调用即时消息,音频或视频对话。 销售代表可以与用户启动同步销售堆栈,用户和销售代表可以根据用户和销售代表共享共同的购买选择视图和潜在替代品或附加组件。 客户和销售代表可以继续对话,因为可能的选择被探索,并且生成的销售堆栈被实时更新。 当用户对他们的选择感到满意时,销售堆栈可以作为客户的最终确认结帐篮存储,交易可以完成。
    • 4. 发明申请
    • SYSTEMS AND METHODS FOR GENERATING ELECTRONIC UPSELL DIRECTORY
    • 用于生成电子UPSELL DIRECTORY的系统和方法
    • US20090222317A1
    • 2009-09-03
    • US12040109
    • 2008-02-29
    • Tim AllenJohn R. MattoxDarryl L. Pierce
    • Tim AllenJohn R. MattoxDarryl L. Pierce
    • G06Q10/00
    • G06Q30/0603G06Q30/0201
    • Embodiments relate to systems and methods for generating an electronic upsell directory A main networked store can communicate with a set of affiliate sites, each of which offers distinct products or services from individualized affiliate catalogs. The affiliate catalogs are each based on a core catalog available from the main store. When a user initiates a purchase transaction at an affiliate site, a transaction profile is transmitted to the main store. The main store examines the transaction profile to match purchased items against an upsell table containing the catalogs of not just the affiliate site conducting the transaction, but the entire set of affiliate sites. Products or services that form suitable options to the user's selected purchase can be aggregated across the affiliate sites and associated catalogs, and presented in an upsell dialog to the user. The user can thereby select upgrades or options from a broader array of sources.
    • 实施例涉及用于生成电子加售目录的系统和方法主网络商店可以与一组联属网站进行通信,每个联属网站提供来自个性化联盟目录的不同产品或服务。 会员目录均基于主商店提供的核心目录。 当用户在联属网站上发起购买交易时,交易配置文件被传送到主商店。 主商店检查交易资料,以将购买的物品与加油表相匹配,该加售表包含不仅是进行交易的联盟网站的目录,而是整个联盟网站。 为用户选择的购买形成合适选项的产品或服务可以跨联盟网站和相关目录进行聚合,并以用户的加售对话框形式呈现。 因此,用户可以从更广泛的来源中选择升级或选项。
    • 9. 发明授权
    • Searching data based on entities related to the data
    • 根据与数据相关的实体搜索数据
    • US09268841B2
    • 2016-02-23
    • US12040815
    • 2008-02-29
    • John R. MattoxNorman Lee Faus
    • John R. MattoxNorman Lee Faus
    • G06F17/30
    • G06F17/30554G06F17/30067G06F17/30312G06F17/30477G06F17/30575G06F17/30598
    • Systems and methods classify, organize, and retrieve data from a variety of applications based on entities associated with the data. A data classification module is configured to retrieve stored information from a repository. The data classification module is configured to receive a request to retrieve the stored information. The data classification module is configured to search the repository based on the request. Based on the search, the data classification module is configured to retrieved stored information from the repository. The data classification module is configured provide the retrieved information to a requester of the information. For example, the data classification module can be configured to provide the retrieved information in a series of interactive cascading menus.
    • 系统和方法根据与数据相关联的实体对来自各种应用程序的数据进行分类,组织和检索。 数据分类模块被配置为从存储库检索存储的信息。 数据分类模块被配置为接收检索所存储的信息的请求。 数据分类模块被配置为基于请求搜索仓库。 基于搜索,数据分类模块被配置为从存储库检索存储的信息。 数据分类模块被配置为将所检索的信息提供给信息的请求者。 例如,数据分类模块可以被配置为在一系列交互式级联菜单中提供检索到的信息。