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    • 3. 发明申请
    • Method and apparatus for simultaneously monitoring computer user screen and telephone activity from a remote location
    • 用于从远程位置同时监测计算机用户屏幕和电话活动的方法和装置
    • US20060126817A1
    • 2006-06-15
    • US11166630
    • 2005-06-24
    • Stephen BeckettDonald HouseRebecca BeckettSantino Lamberti
    • Stephen BeckettDonald HouseRebecca BeckettSantino Lamberti
    • H04M3/00
    • H04M3/5175
    • Systems and methods for monitoring computer user screen an telephone activity from a remote location are provided. The method includes the steps of recording data corresponding to two actual sequential screen changes at the monitored workstation and storing the screen change-related data; recording data corresponding to audio telephone conversation occurring at the monitored workstation during the sequential screen changes and storing the audio telephone conversion-related data; subsequent to steps “a” and “b”, playing back, with the use of the screen change-related data and the audio telephone conversation-related data, the audio telephone conversation with the sequential screen changes as they both happened in real time at the monitored workstation, to allow a monitoring workstation to view and hear on-screen and telephone activities as they occurred at the monitored workstation; and, providing training to an agent at the monitored workstation based upon the played back audio and sequential screen changes.
    • 提供了用于监视计算机用户的系统和方法,从远程位置屏蔽电话活动。 该方法包括以下步骤:在被监视的工作站处记录对应于两个实际顺序画面改变的数据并存储画面改变相关数据; 在顺序屏幕改变期间记录对应于在被监视工作站处发生的音频电话对话的数据,并存储音频电话转换相关数据; 在步骤“a”和“b”之后,通过使用屏幕改变相关数据和音频电话对话相关数据来播放,与顺序屏幕的音频电话会话随着它们都实时发生而发生变化 监控的工作站,以便监视工作站可以在监视的工作站上查看和听到屏幕和电话活动; 并且基于所播放的音频和顺序的屏幕改变,向所监视的工作站上的代理提供训练。
    • 5. 发明授权
    • Fighting glove
    • 战斗手套
    • US09480902B2
    • 2016-11-01
    • US12765364
    • 2010-04-22
    • Donald House
    • Donald House
    • A41D19/00A63B71/14
    • A63B71/141A63B71/145A63B2209/10A63B2244/10A63B2244/102A63B2244/106
    • A glove useful for mixed martial arts fighting has padded knuckles for the four non-opposed fingers, with the lower half of each of the fingers not enclosed. The palm of the glove is open, and the thumb is not covered. The glove has an inner pair of attachment straps closable across each other over the wrist, and installed over the attachment straps is a closable outer support or stability strap that wraps around the wrist. Both the attachment straps and the support strap are preferably closable through use of a hook and loop fastening means such as Velcro®.
    • 用于混合武术战斗的手套具有用于四个不相对手指的衬垫指关节,每个手指的下半部分不被封闭。 手套的手掌是开放的,拇指没有被覆盖。 手套具有可在手腕上彼此相对封闭的内部一对连接带,并且安装在附接带上方是包裹在手腕周围的可闭合的外部支撑或稳定带。 附件带和支撑带两者优选通过使用诸如Velcro的钩环固定装置来封闭。