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    • 1. 发明授权
    • Identifying influencers among a group of wireless-subscription subscribers
    • 识别一组无线订阅订阅者中的影响者
    • US08645187B1
    • 2014-02-04
    • US13479601
    • 2012-05-24
    • David Lindel HarrisClaudio Ribeiro LimaJames Dale Black
    • David Lindel HarrisClaudio Ribeiro LimaJames Dale Black
    • G06Q30/02
    • G06Q30/02G06Q30/0201G06Q30/0204G06Q30/0207
    • An embodiment of the invention is directed to retaining customers for a wireless-service provider (“carrier”). A ratio is calculated based on a number of incoming calls received by a mobile device and a number of outgoing calls originating from the mobile device. The ratio is also based on locations of callers that originated the incoming calls. The ratio is compared to an influencer threshold. When the ratio is greater than the influencer threshold, then a subscriber associated with the mobile device is indicated to be an influencer that potentially affects decisions of other subscribers regarding whether to cancel or maintain their subscriptions with the wireless service. An incentive is provided to the influencer to increase the likelihood that the influencer will retain a subscription with the wireless service, thereby increasing the likelihood that other subscribers who might be influenced by the influencer will retain their respective subscriptions.
    • 本发明的实施例旨在保留无线服务提供商(“运营商”)的客户。 基于移动设备接收到的呼入呼叫的数量和从移动设备发出的呼出呼叫的数量来计算一个比率。 该比例还基于发起来电的呼叫者的位置。 将该比率与影响者阈值进行比较。 当比率大于影响者阈值时,与移动设备相关联的用户被指示为潜在影响其他用户关于是否使用无线服务取消或维护其订阅的决定的影响者。 向影响者提供激励以增加影响者将保留对无线服务的订阅的可能性,从而增加可能受影响者影响的其他用户将保留其各自订阅的可能性。