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1. 发明申请

US20130148792A1 IVR COMMUNICATION SESSION ROUTING AND RECORDING 有权
标题翻译： IVR通信会话路由和记录
公开(公告)号：US20130148792A1
公开(公告)日：2013-06-13
申请号：US13323075
申请日：2011-12-12
申请人： David E. PHELPS , Brian S. Badger , John Macedo , Gregory J. Bjornberg , John Rivera
发明人： David E. PHELPS , Brian S. Badger , John Macedo , Gregory J. Bjornberg , John Rivera
IPC分类号： H04M1/658 , H04M1/65
CPC分类号： H04M3/493 , H04M3/42221
摘要： A method may include receiving, by a computing device, a communication session invitation from a user device and determining, by the computing device, whether a communication session, corresponding to the communication session invitation, is to be recorded. The method may also include, when the communication session is to be recorded, identifying, by the computing device, a record mode, corresponding to the communication session, from a group of record modes. The method may further include establishing, by the computing device, recording services corresponding to the record mode, and establishing, by the computing device, the communication session with the user device. The method may also include, when the communication session is not to be recorded, establishing, by the computing device, the communication session with the user device.
摘要翻译：一种方法可以包括由计算设备接收来自用户设备的通信会话邀请，并由计算设备确定要记录对应于通信会话邀请的通信会话。该方法还可以包括当要记录通信会话时，由计算设备从一组记录模式识别对应于通信会话的记录模式。该方法还可以包括由计算设备建立与记录模式对应的记录服务，以及由计算设备建立与用户设备的通信会话。该方法还可以包括当通信会话不被记录时，由计算设备建立与用户设备的通信会话。

2. 发明授权

US08462768B2 Providing session initiation protocol (SIP) call control functions to public switched telephone network (PSTN)-based call controller 有权
标题翻译：提供会话发起协议（SIP）呼叫控制功能到公共交换电话网（PSTN）的呼叫控制器
公开(公告)号：US08462768B2
公开(公告)日：2013-06-11
申请号：US12137228
申请日：2008-06-11
申请人： Brian S Badger
发明人： Brian S Badger
IPC分类号： H04L12/66
CPC分类号： H04L65/104 , H04L65/1006 , H04L65/1046 , H04L65/1069 , H04L67/40 , H04M7/127
摘要： A device receives information associated with an outbound call from a calling party via a Public Switched Telephone Network (PSTN), and generates a request for the outbound call from the Public Switched Telephone Network (PSTN) using a remote procedure call (RPC) interface. The device also enables communication, via the remote procedure call (RPC) interface, of the outbound call with a Session Initiation Protocol (SIP)-based device associated with a called party.
摘要翻译：设备通过公共交换电话网（PSTN）从呼叫方接收与呼出呼叫相关联的信息，并使用远程过程呼叫（RPC）接口从公共交换电话网（PSTN）生成对呼出呼叫的请求。该设备还允许通过远程过程调用（RPC）接口与与被叫方相关联的基于会话发起协议（SIP）的设备进行出站呼叫的通信。

3. 发明授权

US08310958B2 Routing calls in a network 有权
标题翻译：在网络中路由呼叫
公开(公告)号：US08310958B2
公开(公告)日：2012-11-13
申请号：US11617232
申请日：2006-12-28
申请人： Phillip D. Crable , David E. Phelps , Brian S. Badger
发明人： Phillip D. Crable , David E. Phelps , Brian S. Badger
IPC分类号： H04L12/16
CPC分类号： H04L12/66 , H04L65/1006 , H04L65/1069
摘要： A method includes receiving a session initiation protocol (SIP) invite message and identifying a particular service associated with the SIP invite message. The method may also include identifying a destination for the SIP invite message using status information associated with a number of servers and forwarding the SIP invite message to the destination. The method may also further include identifying a first application server based on the SIP invite message and allocation information associated with allocating traffic among a number of application servers.
摘要翻译：一种方法包括接收会话发起协议（SIP）邀请消息并识别与SIP邀请消息相关联的特定服务。该方法还可以包括使用与多个服务器相关联的状态信息来识别SIP邀请消息的目的地，并将SIP邀请消息转发到目的地。该方法还可以包括基于SIP邀请消息来识别第一应用服务器以及与在多个应用服务器之间分配流量相关联的分配信息。

4. 发明授权

US08284661B2 Load balancing session initiation protocol (SIP) servers 有权
标题翻译：负载平衡会话发起协议（SIP）服务器
公开(公告)号：US08284661B2
公开(公告)日：2012-10-09
申请号：US13273766
申请日：2011-10-14
申请人： Brian S Badger
发明人： Brian S Badger
IPC分类号： H04J1/16 , H04L12/28 , H04L12/56 , H04W72/00
CPC分类号： H04L67/1008 , H04L45/00 , H04L65/1006 , H04L65/1073 , H04L65/80 , H04L67/1002 , H04W28/08 , H04W60/00 , H04W76/10
摘要： A device receives Session Initiation Protocol (SIP) requests that include registration information, and load balances a SIP call based on the registration information of the SIP requests.
摘要翻译：设备接收包括注册信息的会话发起协议（SIP）请求，并根据SIP请求的注册信息对SIP呼叫进行负载平衡。

5. 发明申请

US20120148036A1 SYSTEMS AND METHODS FOR HANDLING CALLS ASSOCIATED WITH AN INTERACTIVE VOICE RESPONSE APPLICATION 有权
标题翻译：用于处理与交互式语音响应应用相关的呼叫的系统和方法
公开(公告)号：US20120148036A1
公开(公告)日：2012-06-14
申请号：US13396341
申请日：2012-02-14
申请人： David E. PHELPS , Brian S. BADGER , Brian E. SOMES
发明人： David E. PHELPS , Brian S. BADGER , Brian E. SOMES
IPC分类号： H04M1/64 , H04M11/00 , H04M7/00
CPC分类号： H04M3/50 , H04M7/006 , H04M7/1295 , H04M2203/2016
摘要： A method for processing a call is provided. The method includes receiving an inbound call leg via a network device. The inbound call leg is processed using an interactive voice response (IVR) device, and an outbound call leg is generated based on processing the inbound call leg. The outbound call leg is made available to the network device. The inbound call leg and the outbound call leg are handed off from the IVR device to the network device.
摘要翻译：提供了一种处理呼叫的方法。该方法包括经由网络设备接收入站呼叫支路。使用交互式语音响应（IVR）设备处理入站呼叫支路，并且基于处理入站呼叫支路来生成出站呼叫支路。出站呼叫线路可用于网络设备。入站呼叫线路和出站呼叫线路从IVR设备切换到网络设备。

6. 发明授权

US06535908B1 System and method for call record search and call record verification for network certification 失效
标题翻译：用于网络认证的呼叫记录搜索和呼叫记录验证的系统和方法
公开(公告)号：US06535908B1
公开(公告)日：2003-03-18
申请号：US09441423
申请日：1999-11-16
申请人： William J. Johnson , Craig E. Newman , Brian S. Badger , Eugene E. Williams
发明人： William J. Johnson , Craig E. Newman , Brian S. Badger , Eugene E. Williams
IPC分类号： G06F1516
CPC分类号： H04M15/70 , H04M15/00 , H04M15/41 , H04M15/58 , H04M15/73 , H04M15/74 , H04M2215/0164 , H04M2215/0188 , H04M2215/70 , H04M2215/7072 , H04M2215/709 , Y10S707/922 , Y10S707/959 , Y10S707/99945
摘要： A system searches for, and verifies, according to certain criteria, a database of records, typically call records generated during the testing of a telecommunications network after software or hardware updates have been applied to the system. Multiple instances of collecting and decoding processes embodied in stored programs running in a computer system act upon blocks of incoming data records to store both a raw image of the received data and a pre-parsed version of the data suitable for database searching and retrieval. Three-step partitioned processing comprises a set of collector processes for collecting data records, a set of decoder processes for decoding and parsing such records, and a set of loader processes for loading records into a database. A client can request certain call records or request verification of certain records. A rules mechanism embodied in stored templates operates to tie client requests to asynchronously received data.
摘要翻译：系统根据某些标准搜索并验证记录数据库，通常在将软件或硬件更新应用于系统之后，调用电信网络测试过程中生成的记录。在计算机系统中运行的存储程序中体现的收集和解码过程的多个实例对输入数据记录的块进行操作以存储接收到的数据的原始图像和适于数据库搜索和检索的数据的预分析版本。三步分割处理包括用于收集数据记录的一组收集器处理，用于解码和解析这些记录的一组解码器处理，以及用于将记录加载到数据库中的一组加载器进程。客户端可以请求某些呼叫记录或请求验证某些记录。在存储的模板中体现的规则机制用于将客户端请求与异步接收的数据相关联。

7. 发明授权

US5761272A Method of and system for performing telecommunications stress testing 失效
标题翻译：执行电信压力测试的方法和系统
公开(公告)号：US5761272A
公开(公告)日：1998-06-02
申请号：US753550
申请日：1996-11-26
申请人： Eugene E. Williams , Brian S. Badger , Craig E. Newman
发明人： Eugene E. Williams , Brian S. Badger , Craig E. Newman
IPC分类号： H04M3/22 , H04M3/32 , H04M1/00 , H04M3/08
CPC分类号： H04M3/323 , H04M3/2254
摘要： A method of and system for managing telecommunications system testing. The system displays a list of available originating and terminating bulk call generators. The user can graphically select the bulk call generators to be used in the test and can communicate with selected bulk call generators through the interface. The system also displays a list of available test case scripts. The system enables the user to formulate a mix of scripts to be executed by displaying a control for each selected test case script. The system further enables a user to designate different mixes of scripts for selected time periods over a test run. The system then assigns each script to a call program and a group of call programs to a set. The system then starts the set at the user predefined time. The system the stops the set and resets each call program and set based on the previously chosen call mixes.
摘要翻译：一种管理电信系统测试的方法和系统。系统显示可用的始发和终止批量呼叫生成器的列表。用户可以图形地选择要在测试中使用的批量呼叫发生器，并且可以通过接口与选定的批量呼叫生成器进行通信。系统还显示可用测试用例脚本的列表。该系统使用户能够通过显示每个选定的测试用例脚本的控件来制定要执行的脚本的混合。该系统进一步使用户能够在测试运行中指定不同的脚本混合选择的时间段。然后，系统将每个脚本分配给一个呼叫程序和一组呼叫程序。系统然后在用户预定义的时间启动该组。系统停止设置，并重置每个呼叫程序，并根据先前选择的呼叫混合设置。

8. 发明授权

US08787537B2 IVR communication session routing and recording 有权
标题翻译： IVR通信会话路由和记录
公开(公告)号：US08787537B2
公开(公告)日：2014-07-22
申请号：US13323075
申请日：2011-12-12
申请人： David E. Phelps , Brian S. Badger , John Macedo , Gregory J. Bjornberg , John Rivera
发明人： David E. Phelps , Brian S. Badger , John Macedo , Gregory J. Bjornberg , John Rivera
IPC分类号： H04M11/00
CPC分类号： H04M3/493 , H04M3/42221
摘要： A method may include receiving, by a computing device, a communication session invitation from a user device and determining, by the computing device, whether a communication session, corresponding to the communication session invitation, is to be recorded. The method may also include, when the communication session is to be recorded, identifying, by the computing device, a record mode, corresponding to the communication session, from a group of record modes. The method may further include establishing, by the computing device, recording services corresponding to the record mode, and establishing, by the computing device, the communication session with the user device. The method may also include, when the communication session is not to be recorded, establishing, by the computing device, the communication session with the user device.
摘要翻译：一种方法可以包括由计算设备接收来自用户设备的通信会话邀请，并由计算设备确定要记录对应于通信会话邀请的通信会话。该方法还可以包括当要记录通信会话时，由计算设备从一组记录模式识别对应于通信会话的记录模式。该方法还可以包括由计算设备建立与记录模式对应的记录服务，以及由计算设备建立与用户设备的通信会话。该方法还可以包括当通信会话不被记录时，由计算设备建立与用户设备的通信会话。

9. 发明申请

US20130148794A1 IVR RECORDING MANAGEMENT AND CONTROL 有权
标题翻译： IVR记录管理与控制
公开(公告)号：US20130148794A1
公开(公告)日：2013-06-13
申请号：US13323066
申请日：2011-12-12
申请人： David E. PHELPS , Brian S. Badger , John Macedo , Gregory J. Bjornberg , John Rivera
发明人： David E. PHELPS , Brian S. Badger , John Macedo , Gregory J. Bjornberg , John Rivera
IPC分类号： H04M1/658
CPC分类号： H04M3/5175 , H04M3/5166 , H04M2203/401
摘要： A computing device may receive a record order from a client device. The record order may include recording instructions for a communication session involving an interactive voice response recording system. The computing device may provide the record order to the interactive voice response recording system and, in response to providing the record order to the interactive voice response recording system, receive record metadata corresponding to the communication session and store the record metadata locally. The record metadata may include a storage location of record data corresponding to the communication session, and the record data may include a recording of the communication session.
摘要翻译：计算设备可以从客户端设备接收记录顺序。记录顺序可以包括用于涉及交互式语音响应记录系统的通信会话的记录指令。计算设备可以向交互式语音响应记录系统提供记录顺序，并且响应于向交互式语音响应记录系统提供记录顺序，接收对应于通信会话的记录元数据并在本地存储记录元数据。记录元数据可以包括对应于通信会话的记录数据的存储位置，并且记录数据可以包括通信会话的记录。

10. 发明申请

US20130148793A1 IVR RECORDING CONTINUITY CONTROL 有权
标题翻译： IVR记录连续性控制
公开(公告)号：US20130148793A1
公开(公告)日：2013-06-13
申请号：US13323087
申请日：2011-12-12
申请人： David E. Phelps , Brian S. Badger , John Macedo , Gregory J. Bjornberg , John Rivera
发明人： David E. Phelps , Brian S. Badger , John Macedo , Gregory J. Bjornberg , John Rivera
IPC分类号： H04M1/656
CPC分类号： H04M3/5166 , H04M3/42221 , H04M3/493 , H04M3/58
摘要： A computing device may establish a communication session with a user equipment device (UE). The computing device may interact with the UE via interactive voice response (IVR) services and enable a first portion of the communication session to be recorded using a first recording mode. The computing device may out-dial a second portion of the communication session and enable a second portion of the communication session to be recorded using a second recording mode. A recording mode may include recording a portion of a communication session locally, streaming a portion of the communication session to a recording system, or out-dialing a portion of the communication session to enable a communication session tap to be placed on the out-dialed portion of the communication session.
摘要翻译：计算设备可以建立与用户设备设备（UE）的通信会话。计算设备可以经由交互式语音响应（IVR）服务与UE进行交互，并使得能够使用第一记录模式来记录通信会话的第一部分。计算设备可以拨出通信会话的第二部分并且使得能够使用第二记录模式来记录通信会话的第二部分。记录模式可以包括本地记录通信会话的一部分，将通信会话的一部分流传输到记录系统，或者拨出通信会话的一部分，以使通信会话抽头能够被放置在拨出的通信会话的一部分。

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