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1. 发明授权

US06256632B1 Method and system for enabling dynamic cache structures in a networked environment 失效
标题翻译：在网络环境中启用动态缓存结构的方法和系统
公开(公告)号：US06256632B1
公开(公告)日：2001-07-03
申请号：US09027118
申请日：1998-02-17
申请人： Michael L. Fraenkel , Binh Q. Nguyen , Sandeep Kishan Singhal
发明人： Michael L. Fraenkel , Binh Q. Nguyen , Sandeep Kishan Singhal
IPC分类号： G06F900
CPC分类号： G06F17/30902 , Y10S707/99933
摘要： Methods, systems and computer program products are provided for managing shared data elements among a plurality of different client processes in a network environment. Shared data elements are associated with a Flow. A Flow is a logical stream of data that is only transmitted to a client process that explicitly subscribes for updates from the Flow. Update requests for the shared data elements are transmitted from client processes along the Flow so as to request the receipt of update notifications along the Flow. Update notifications are also transmitted about the shared data elements to the client processes along the Flow which have requested update notifications. Content of the shared data elements is, thereby, delivered to applications executing within said at least one client process which have requested updates of the shared data elements.
摘要翻译：提供方法，系统和计算机程序产品用于在网络环境中的多个不同客户端进程之间管理共享数据元素。共享数据元素与流相关联。流是一种逻辑的数据流，仅传输到客户端进程，该客户端进程明确地预订来自Flow的更新。从Flow的客户端进程发送对共享数据元素的更新请求，以便请求沿着Flow接收更新通知。还将关于共享数据元素的更新通知发送到已经请求更新通知的Flow的客户端进程。因此，共享数据元素的内容被递送到在已请求更新共享数据元素的所述至少一个客户端进程内执行的应用程序。

2. 发明授权

US6006334A Method and system for authentication over a distributed service to limit password compromise 失效
标题翻译：分布式服务认证的方法和系统，以限制密码泄密
公开(公告)号：US6006334A
公开(公告)日：1999-12-21
申请号：US846870
申请日：1997-05-01
申请人： Binh Q. Nguyen , Richard J. Redpath , Sandeep Kishan Singhal
发明人： Binh Q. Nguyen , Richard J. Redpath , Sandeep Kishan Singhal
IPC分类号： G06F15/00 , G06F21/00 , G06F21/20 , G06F12/14 , G06F13/00 , G06F15/16 , H04L9/00
CPC分类号： G06F21/335
摘要： No more than one user at any one time is allowed to access a distributed service for each User ID and password. A user is allowed initial access to the distributed service with a password. The use of the distributed service is then restricted to the user upon entering the password plus a random factor created by the user. A user record is created as a unique recorded registration.
摘要翻译：任何一个用户不得超过一个用户访问每个用户ID和密码的分布式服务。允许用户使用密码初始访问分布式服务。然后，分配的服务的使用在输入密码加上用户创建的随机因素时被限制到用户。创建用户记录作为唯一的记录注册。

3. 发明授权

US07131062B2 Systems, methods and computer program products for associating dynamically generated web page content with web site visitors 有权
标题翻译：用于将动态生成的网页内容与网站访问者相关联的系统，方法和计算机程序产品
公开(公告)号：US07131062B2
公开(公告)日：2006-10-31
申请号：US09207945
申请日：1998-12-09
申请人： Binh Q. Nguyen , Sandeep Singhal
发明人： Binh Q. Nguyen , Sandeep Singhal
IPC分类号： G06F15/00
CPC分类号： G06F17/30893
摘要： Systems, methods and computer program products are provided for associating dynamically generated Web page content with a user who requests a Web page from a Web server. Upon receiving a user request for a Web page via a Web client in communication with the Web server, a Web server records the user request within a Web server log. The requested Web page is then dynamically generated using a template for the requested Web page and one or more content objects having respective unique identifiers associated therewith. The stored record of the user request is then appended with each identifier for respective content objects included within the displayed Web page.
摘要翻译：提供了系统，方法和计算机程序产品，用于将动态生成的网页内容与从Web服务器请求网页的用户相关联。在通过与Web服务器通信的Web客户端接收到用于网页的用户请求时，Web服务器将用户请求记录在Web服务器日志中。然后使用所请求的网页的模板和具有与其相关联的相应的唯一标识符的一个或多个内容对象动态地生成所请求的网页。然后，将所存储的用户请求的记录附加在显示的网页中包括的各个内容对象的每个标识符。

4. 发明授权

US10572886B2 Obtaining information on purchasing processes 有权
公开(公告)号：US10572886B2
公开(公告)日：2020-02-25
申请号：US10119995
申请日：2002-04-10
申请人： Binh Q. Nguyen
发明人： Binh Q. Nguyen
IPC分类号： G06Q40/00 , G06Q30/02
摘要： The unique session ID associated with a particular web session is presented to the website visitor in connection with an incentive for purchase of merchandise at an off-line store. The number can be recorded manually by the user, stored electronically, or can be presented in the form of a coupon which is printable on a printer attached to the computer or other device on which the user visits the website. To be eligible for the incentive, the user must present the session ID to personnel at the off-line store when completing the purchase. Once in possession of the session ID correlated to a particular purchase or purchases, the store/entity can use the session ID to review and analyze the operations performed and web pages visited during the session identified by the session ID, thereby giving the entity valuable information regarding what may have gone into the thought process of the user prior to making the purchase.

5. 发明授权

US06836878B1 Visual programming from a tree structure 失效
标题翻译：从树结构的视觉编程
公开(公告)号：US06836878B1
公开(公告)日：2004-12-28
申请号：US08657510
申请日：1996-06-04
申请人： Gennaro A. Cuomo , Binh Q. Nguyen , Richard J. Redpath
发明人： Gennaro A. Cuomo , Binh Q. Nguyen , Richard J. Redpath
IPC分类号： G06F944
CPC分类号： G06F8/34
摘要： A technique for permitting a developer to be presented with a visual programming environment which includes different representations of a class library from which a developer may select classes for inclusion in an application under development. The environment includes a class window, a composition editor window, and a methods window. To permit greater understanding of the class library that the developer is working with, the class library can be presented in the class window in a class tree format, in a class list format, or in a graphical format which includes graphical representations of the classes. The developer may select a class for inclusion in the application under development from any of the three formats. The methods window is provided for displaying the methods (code) for a selected class. The methods of a class may be modified or new methods added via the methods window after the class has been added to the application under development. The composition editor window provides a graphical view of, for example, a graphical interface under development for the application, and dynamically displays to the developer at least the graphical portion of the application as it is being developed. Descriptions of added classes which do not have the visual representations may also be included in the composition editor window as they are added to the application.
摘要翻译：一种用于允许开发人员呈现可视化编程环境的技术，该可视化编程环境包括类库的不同表示，开发者可以从其中选择类以包含在正在开发的应用中。环境包括一个类窗口，一个组合编辑器窗口和一个方法窗口。为了更好地理解开发人员正在使用的类库，类库可以以类树形式，类列表格式或包含类的图形表示的图形格式呈现在类窗口中。开发人员可以从三种格式中的任何一种中选择一个包含在正在开发的应用程序中的类。提供了方法窗口，用于显示所选类的方法（代码）。在类被添加到正在开发的应用程序之后，可以修改类的方法或通过方法窗口添加新方法。组合编辑器窗口提供了例如正在开发的用于应用的图形界面的图形视图，并且至少在应用程序的图形部分正在开发时向开发者动态显示。在添加到应用程序中时，不具有视觉表示的添加类的描述也可以被包括在组合编辑器窗口中。

6. 发明授权

US06535916B1 Systems, methods and computer program products for linking transactions by multiple web site servers to web site visitors 有权
标题翻译：用于将多个网站服务器的交易链接到网站访问者的系统，方法和计算机程序产品
公开(公告)号：US06535916B1
公开(公告)日：2003-03-18
申请号：US09428930
申请日：1999-10-28
申请人： Binh Q. Nguyen
发明人： Binh Q. Nguyen
IPC分类号： G06F15173
CPC分类号： G06Q30/02
摘要： Systems, methods and computer program products are provided for linking a plurality of transactions performed by a plurality of servers at a Web site to a Web site visitor who initiates or is associated with the transactions. A Web server receiving a client request from a Web site visitor stores a record of the client request in a log file and attaches a unique record identification (RID) to the record if further processing is required. The Web server passes the unique RID to an Application server at the Web site along with the client request. The Application server stores a record of the Application server request in a log file associated with the Application server and attaches the RID to the record. The Application server passes the unique RID to a back-end server along with a request for the back-end server to perform an action. The back-end server stores a record of the Application server request in a log file associated with the back-end server and attaches the RID to the record.
摘要翻译：提供系统，方法和计算机程序产品，用于将由网站上的多个服务器执行的多个事务链接到发起或与事务相关联的网站访问者。从网站访问者接收客户端请求的Web服务器将客户端请求的记录存储在日志文件中，并且如果需要进一步的处理，则将独特的记录标识（RID）附加到记录。 Web服务器将唯一的RID传递到网站上的应用程序服务器以及客户端请求。应用程序服务器将应用程序服务器请求的记录存储在与应用程序服务器关联的日志文件中，并将RID附加到记录。应用程序服务器将唯一的RID传递给后端服务器以及对后端服务器执行操作的请求。后端服务器将应用程序服务器请求的记录存储在与后端服务器相关联的日志文件中，并将RID附加到记录。

7. 发明授权

US06530840B1 Method and system for an object architecture for a multi-user game lobby and game session 失效
标题翻译：用于多用户游戏大厅和游戏会话的对象架构的方法和系统
公开(公告)号：US06530840B1
公开(公告)日：2003-03-11
申请号：US08832430
申请日：1997-04-02
申请人： Gennaro A. Cuomo , Binh Q. Nguyen , Richard J. Redpath , Sandeep Kishan Singhal
发明人： Gennaro A. Cuomo , Binh Q. Nguyen , Richard J. Redpath , Sandeep Kishan Singhal
IPC分类号： A63F1300
CPC分类号： A63F13/352 , A63F13/12 , A63F13/31 , A63F2300/402 , H04L67/12 , H04L67/16 , H04L69/329
摘要： A game lobby allows users to open a game with their name at a central place so that others may see and join that game. The user can set the criteria for starting this game, such as the number of players or start time, whichever comes first. This paradigm enables a platform-independent object model without the burden of multi-user communication management by the game developer. The object model enables the development of game lobby services by multiple vendors and allows games to freely operate with any of these lobby implementations.
摘要翻译：游戏大厅允许用户在中心位置打开一个名称的游戏，以便其他人可以看到并加入该游戏。用户可以设置开始游戏的条件，例如玩家人数或开始时间，以先到者为准。这个范例使得平台无关对象模型无需游戏开发者进行多用户通信管理的负担。对象模型使得多个供应商开发游戏大厅服务，并允许游戏随着任何这些大厅实施自由操作。

8. 发明授权

US5861883A Method and system for portably enabling awareness, touring, and conferencing over the world-wide web using proxies and shared-state servers 失效
标题翻译：方法和系统，通过代理和共享状态服务器可以方便地启用全球网络的意识，旅游和会议
公开(公告)号：US5861883A
公开(公告)日：1999-01-19
申请号：US855244
申请日：1997-05-13
申请人： Gennaro A. Cuomo , Binh Q. Nguyen , Hung D. Nguyen , Sandeep K. Singhal
发明人： Gennaro A. Cuomo , Binh Q. Nguyen , Hung D. Nguyen , Sandeep K. Singhal
IPC分类号： G06F15/00 , G06F13/00 , G06F17/30
CPC分类号： G06F17/30873 , G06F2216/15
摘要： Collaboration capabilities (both "push" and "pull" of information) are portably added to World-Wide Web content. In particular, a persistent connection is maintained to a shared state server for retrieving data via a "push" mechanism which maintains the freedom to access arbitrary Web content via the "pull" mechanism. Moreover, the collaboration is provided in a portable manner, in the same way that all other Web content is portable both across hardware platforms and across browser implementations.
摘要翻译：协作功能（信息的“推”和“拉”）可以轻松地添加到万维网内容中。特别地，持久连接被维持到共享状态服务器，以通过“推”机制检索数据，该“推送”机制通过“拉”机制维持访问任意Web内容的自由。此外，协作是以便携式方式提供的，其方式与所有其他Web内容在硬件平台和浏览器实现之间是可移植的。

9. 发明申请

US20080228504A1 Technique to Deflect Incident Ticket Submission in Real-Time 审中-公开
标题翻译：实时突发事件票提交技术
公开(公告)号：US20080228504A1
公开(公告)日：2008-09-18
申请号：US11685274
申请日：2007-03-13
申请人： Binh Q. Nguyen , Gregg Robertshaw , Kurtis F. Martin
发明人： Binh Q. Nguyen , Gregg Robertshaw , Kurtis F. Martin
IPC分类号： G06Q10/00
CPC分类号： G06Q30/02
摘要： A method, system and computer-usable medium are disclosed for reducing the amount of human interaction involved in the resolution of incident tickets. A user interacts with a self-service portal to generate an incident ticket to resolve an issue. The generated incident ticket is routed by the self-service portal to an incident ticket management system for processing. The incident ticket management system accepts the incident ticket and in turn routes it to an incident ticket deflection system (ITDS). The ITDS analyzes the resolution state of the issue and generates relevant search queries that are submitted to an issue resolution knowledgebase. The results of the search queries are then returned to the ITDS, which compares them to captured interactions of the user with the self-service portal. Irrelevant query results or those that match the captured user interactions are disregarded. The remaining query results are used by the ITDS to generate remedial actions for the user to perform. If the remedial actions do not resolve the user's issue, then the incident ticket is escalated to a helpdesk operator. When received by the helpdesk operator, the incident ticket is populated with the captured user interactions with the self-service portal, the recommended remedial actions for the user to perform, and the current resolution status of the user's issue. The helpdesk operator then uses the information contained in the escalated incident ticket to facilitate the resolution of the user's issue.
摘要翻译：公开了一种方法，系统和计算机可用的介质，用于减少事件票据解决中所涉及的人际交互的数量。用户与自助服务门户进行交互以生成事件故障单以解决问题。生成的事件票据由自助服务门户路由到事件票据管理系统进行处理。事故票管理系统接受事故票，反过来将其发送到事故票偏转系统（ITDS）。 ITDS分析问题的解决状态，并生成提交到问题解决知识库的相关搜索查询。然后将搜索查询的结果返回给ITDS，将其与用户与自助服务门户的捕获交互进行比较。不相关的查询结果或与捕获的用户交互匹配的查询结果将被忽略。 ITDS使用剩余的查询结果来为用户执行补救措施。如果补救措施不能解决用户的问题，则将事故单升级到帮助台操作员。当由帮助台操作员接收时，事件票据将与捕获的用户与自助门户的交互，用户执行的建议的补救措施以及用户问题的当前解决状态填充。然后，帮助台操作员使用升级的事件故障单中包含的信息便于解决用户的问题。

10. 发明授权

US07003565B2 Clickstream data collection technique 有权
公开(公告)号：US07003565B2
公开(公告)日：2006-02-21
申请号：US09825097
申请日：2001-04-03
申请人： John R. Hind , Binh Q. Nguyen , Marcia L. Peters
发明人： John R. Hind , Binh Q. Nguyen , Marcia L. Peters
IPC分类号： G06F15/173
CPC分类号： G06Q30/02 , H04L67/02 , H04L67/22 , H04L69/329
摘要： Methods, systems, computer program products, and methods of doing business by improving collection of clickstream data in network exchanges comprising a plurality of related request and response messages. A clickstream cookie is created by an application, and contains a clickstream data collection correlator for messages of a particular transaction. A Uniform Resource Locator (“URL”) token is created, and is used both in URLs of messages and in cookies downstream of a cookie jar for locating the application-generated correlator. In preferred embodiments, this application-generated correlator is a unique value which is used to identify related clickstream data once it is collected. A flag may also be used to indicate whether data collection is enabled. No changes are required on client devices or in client software, and there is no dependency on a client to support cookies. Using the disclosed techniques, a particular application may specify varying clickstream data collection requirements for the transactions it generates.

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