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    • 5. 发明申请
    • ASSESSING APPLICATION PERFORMANCE WITH AN OPERATIONAL INDEX
    • 评估运营指标的应用性能
    • WO2012142144A2
    • 2012-10-18
    • PCT/US2012/033102
    • 2012-04-11
    • OPNET TECHNOLOGIES, INC.
    • COHEN, Alain, J.DING, Yiping
    • G06F11/32
    • G06F11/3409G06F2201/81G06F2201/865
    • The present invention relates to a system and method for assessing application performance and user satisfaction. In one embodiment, the system and method calculates an Operational Index (OPdex) representing user satisfaction with an application. The OPdex may be a number quantifying user satisfaction with an application, such as a web application, and system performance. The OPdex may be based on one or more measurable metrics having a range of values that may affect user satisfaction or performance of an application. The OPdex may comprise calculating the index based on a soft threshold, a hard threshold, and measurements indicating a perceived application response time. The OPdex calculation may also account for sensitivity of user satisfaction to response time. Based on the OPdex, the system and methods also provide information indicating the relationship among application response time thresholds set by the users, the user satisfaction level, and the mean response time.
    • 本发明涉及评估应用性能和用户满意度的系统和方法。 在一个实施例中,系统和方法计算表示用户对应用程序满意度的操作指数(OPdex)。 OPdex可能是量化用户对应用程序的满意度的数量,例如Web应用程序和系统性能。 OPdex可以基于一个或多个可测量度量,其具有可能影响用户对应用的满意度或性能的一系列值。 OPdex可以包括基于软阈值,硬阈值和指示感知应用响应时间的测量来计算索引。 OPdex计算也可以解释用户满意度对响应时间的敏感度。 基于OPdex,系统和方法还提供了指示用户设置的应用响应时间阈值,用户满意度和平均响应时间之间的关系的信息。
    • 7. 发明申请
    • CORRECTING PACKET TIMESTAMPS IN VIRTUALIZED ENVIRONMENTS
    • 在虚拟化环境中校正分组时钟
    • WO2011097542A1
    • 2011-08-11
    • PCT/US2011/023833
    • 2011-02-05
    • MALLOY, Patrick J.SHAKULA, AlexeyGEHL, RyanOPNET TECHNOLOGIES, INC.
    • MALLOY, Patrick J.SHAKULA, AlexeyGEHL, Ryan
    • H04L12/28H04L12/56
    • G06F9/45533G06F9/45558G06F2009/45595
    • A network capture element is embodied on a virtual machine, and a utility function is embodied on the actual device, preferably within the virtual machine manager. Both the utility function and the traffic capture element are configured to monitor communication events. To minimize the overhead imposed, the utility function is configured to merely store the time that the event occurred on the actual machine, corresponding to an identifier of the event. The network capture element, on the other hand, performs the time consuming tasks of filtering the communications, selectively storing some or all of the data content of the communications, characterizing the data content, and so on. Instead of storing the virtual time that the communication event occurred at the virtual machine, the network capture element uses the identifier of the communication event to retrieve the actual time that the communication event occurred on the actual machine.
    • 网络捕获元件体现在虚拟机上,并且效用函数体现在实际设备上,优选地在虚拟机管理器内。 效用功能和流量捕获元件都配置为监视通信事件。 为了最小化所施加的开销,效用函数被配置为仅存储事件在实际机器上发生的时间,对应于事件的标识符。 另一方面,网络捕获元件执行过滤通信的耗时任务,选择性地存储通信的一些或全部数据内容,表征数据内容等等。 网络捕获元件不是存储通信事件在虚拟机中发生的虚拟时间,而是使用通信事件的标识符来检索在实际机器上发生通信事件的实际时间。
    • 10. 发明申请
    • APPLICATION PERFORMANCE ANALYSIS THAT IS ADAPTIVE TO BUSINESS ACTIVITY PATTERNS
    • 应用程序性能分析适用于业务活动模式
    • WO2013023030A3
    • 2013-09-26
    • PCT/US2012050097
    • 2012-08-09
    • OPNET TECHNOLOGIES INCCOHEN ALAINDING YIPINGZNAM STEFAN
    • COHEN ALAINDING YIPINGZNAM STEFAN
    • G06F11/34H04L29/02
    • G06F17/00G06F11/3409G06F11/3442G06F11/3452G06F11/3495G06F2201/81H04L43/16H04L67/22H04L67/325H04L69/28
    • The present invention relates to a system and method for assessing application performance, in some embodiments, the analysis considers external factors, such as business hours, time zone, etc., to identify or recognize distinctive intervals of application performance. These distinctive intervals correspond to different periods of activity by an enterprise or business and may occur in a cyclical manner or other type of pattern. The distinctive intervals defined by external factors are employed in the analysis to improve aggregating of statistics, setting of thresholds for performance monitoring and alarms, correlating business and performance, and the modeling of application performance. The metrics measured can include, among other things, measures of CPU and memory utilization, disk transfer rates, network performance, queue depths and application module throughput. Key performance indicators, such as transaction rates and round-trip response times may also be monitored.
    • 本发明涉及评估应用程序性能的系统和方法,在一些实施例中,分析考虑外部因素(例如营业时间,时区等)以识别或识别应用程序性能的区别性区间。 这些不同的间隔对应于企业或企业的不同活动时段,并且可以以循环方式或其他类型的模式发生。 分析中采用了由外部因素定义的独特间隔,以改进统计数据的汇总,设置性能监视和警报的阈值,关联业务和性能以及应用程序性能建模。 衡量指标可以包括CPU和内存使用率,磁盘传输率,网络性能,队列深度和应用程序模块吞吐量等指标。 关键绩效指标,如交易率和往返响应时间也可能受到监控。