会员体验
专利管家(专利管理)
工作空间(专利管理)
风险监控(情报监控)
数据分析(专利分析)
侵权分析(诉讼无效)
联系我们
交流群
官方交流:
QQ群: 891211   
微信请扫码    >>>
现在联系顾问~
热词
    • 51. 发明申请
    • Managing compliance with service level agreements in a grid environment
    • 在网格环境中管理服务级别协议的合规性
    • US20060149576A1
    • 2006-07-06
    • US11031403
    • 2005-01-06
    • Leslie ErnestRick HamiltonWilliam MoracaJames Seaman
    • Leslie ErnestRick HamiltonWilliam MoracaJames Seaman
    • G06Q99/00
    • G06Q10/063G06Q10/06G06Q20/10
    • A computer-implemented method, system, and program for managing compliance with service level agreements in a grid environment are provided. A grid service for managing compliance with service level agreements in a grid environment detects a grid job passing a timing entry point, and flowing towards a grid environment provided by a grid vendor. When the grid job is detected passing the timing entry point, the grid service starts a timer to monitor an amount of time from the grid job passing the timing entry point until a result of the grid job passes a timing exit point while flowing away from the grid environment. When the grid service detects the result of the grid job passing the timing exit point, the grid service determines whether a value of the timer exceeds a timing term agreed to in a service level agreement specifying performance requirements for said grid job agreed to by said grid vendor, such that compliance with the service level agreement is automatically managed within the grid environment.
    • 提供了一种用于在网格环境中管理服务级别协议的计算机实现的方法,系统和程序。 用于管理网格环境中服务级别协议的符合性的网格服务检测网格作业通过定时入口点,并且流向网格供应商提供的网格环境。 当通过定时入口点检测到网格作业时,网格服务启动定时器以监视从网格作业通过定时入口点到网格作业的结果通过定时出口点的时间量,同时远离 网格环境。 当网格服务检测到网格作业通过定时出口点的结果时,网格服务确定定时器的值是否超过服务级别协议中达成的定时条件,指定所述网格所同意的所述网格作业的性能要求 供应商,使得在网格环境内自动管理服务级别协议的遵守。
    • 56. 发明申请
    • Method and system for telephone wait user interface selection
    • 电话等待用户界面选择的方法和系统
    • US20050152531A1
    • 2005-07-14
    • US10755827
    • 2004-01-12
    • Rick HamiltonCarl GuslerTimothy WatersHarry Schatz
    • Rick HamiltonCarl GuslerTimothy WatersHarry Schatz
    • H04M3/42H04M3/428H04M3/00H04M1/64H04M5/00
    • H04M3/4285H04M3/42068H04M2203/2011
    • In the method of the present invention, a customer of a service provider would be placed in hold while waiting to speak to a customer service representative. The method and system of the invention would recognize the telephone number of the caller using a “caller ID” system. If this call is the first time the caller has ever called, the caller would be presented with an audible listing of listening choices that would include but not be limited to the latest news, the weather (of the caller's location), financial headlines, or a selection of music stations (via cable radio, for example). The caller would then speak or type his/her preference into the keypad and the selection would be played. If the caller does not like the selection, the caller can then speak another selection or type the new selection as many times as the caller prefers. The caller selection is recorded in a caller preference database. Finally, when the same customer calls one or more additional times, the system would retain the caller's number and preferred listening selection, based on caller ID value. The listening selection would automatically be played on subsequent calls.
    • 在本发明的方法中,服务提供者的顾客将被放置在等待与客户服务代表交谈的同时。 本发明的方法和系统将使用“呼叫者ID”系统识别呼叫者的电话号码。 如果这个呼叫是呼叫者第一次呼叫,呼叫者将会听到听众的选择列表,其中包括但不限于最新消息,主叫方位置的天气,财务头条或 音乐台的选择(例如通过有线电视)。 然后,主叫方会将其/首选项输入或输入到键盘中,并进行选择。 如果呼叫者不喜欢选择,则呼叫者可以说出另一个选择,或者键入新的选择多达呼叫者偏好。 呼叫者选择记录在呼叫者偏好数据库中。 最后,当相同的客户再次呼叫一次或多次时,系统将根据呼叫者ID的值保留呼叫者的号码和优选的收听选择。 聆听选择将在以后的呼叫中自动播放。
    • 58. 发明申请
    • Audio system responsive to incoming phone calls
    • 音频系统响应来电
    • US20050064835A1
    • 2005-03-24
    • US10666867
    • 2003-09-18
    • Carl GuslerRick HamiltonJames Seaman
    • Carl GuslerRick HamiltonJames Seaman
    • H04B1/08H04B1/38H04M1/60H04B1/06H04B7/00
    • H04M1/6083H04B1/082H04B1/3877
    • A motor vehicle includes an audio system and a control system configured to mute the audio system output automatically in response to input signals indicating an incoming call to any of two or more recognized cell phones or pagers. A digital input implementation employs a wire or cable from the cell phone directly to the control system. The cable carries a signal that is asserted whenever an incoming call is detected. An audio input implementation uses a set of audio detectors throughout the vehicle. The control system is “trained” to listen for a cell phone ring that matches any of a list of previously learned cell phone rings. The control system may support infrared and radio frequency implementations as well. In another embodiment, the control system detects the incoming call through the motor vehicle's external antenna in parallel with the detection of the incoming call by the cell phone.
    • 机动车辆包括音频系统和控制系统,该系统被配置为响应于指示对两个或多个识别的手机或寻呼机中的任何一个的呼入的输入信号而自动地静音音频系统输出。 数字输入实现使用来自手机的有线或电缆直接到控制系统。 每当检测到来电时,电缆都会传送一个信号。 音频输入实现在整个车辆中使用一组音频检测器。 控制系统被“训练”以监听与以前学习的手机铃声的任何列表匹配的手机铃声。 控制系统也可以支持红外和射频实现。 在另一个实施例中,控制系统通过机动车辆的外部天线检测到通过蜂窝电话检测到呼入的并行呼叫。