专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

51. 发明申请

US20090029683A1 Intelligent ringtone service 有权
标题翻译：智能铃声服务
公开(公告)号：US20090029683A1
公开(公告)日：2009-01-29
申请号：US12241900
申请日：2008-09-30
申请人： Taryn Moody , Doree Duncan Seligmann
发明人： Taryn Moody , Doree Duncan Seligmann
IPC分类号： H04W4/12
CPC分类号： H04W68/00 , H04M1/576 , H04M3/42051 , H04M3/537 , H04M19/04 , H04M19/048 , H04M2203/2066 , H04W4/12 , H04W68/02
摘要： An apparatus and methods are disclosed for enabling a telecommunications terminal to notify its user of the arrival of a message via an acoustic or visual signal whose properties are based on attributes of the message. A network infrastructure element (e.g., a switch, a private branch exchange [PBX], a server, etc.) receives a message directed to a terminal and sets the values of ringtone properties (e.g., tempo, volume, pitch, rhythm, etc.) based on attributes of an incoming message (e.g., the sender, a priority, a subject, the location from which the message was sent, etc.). In a first illustrative embodiment the network infrastructure element sends the message and the instantiated ringtone to the terminal, while in a second illustrative embodiment the network infrastructure element sends the message and the property values to the terminal, and the terminal plays a locally-stored ringtone in accordance with the property values.
摘要翻译：公开了一种用于使电信终端能够通过其属性基于消息的属性的声音或视觉信号通知其用户消息的到达的装置和方法。网络基础设施元件（例如，交换机，专用交换机[PBX]，服务器等）接收指向终端的消息，并设置铃声属性的值（例如，速度，音量，音调，节奏等）基于传入消息的属性（例如，发送者，优先级，主题，从其发送消息的位置等）。在第一示例性实施例中，网络基础设施元件将消息和所述实例化的铃声发送到终端，而在第二说明性实施例中，网络基础设施元件将消息和属性值发送到终端，并且终端播放本地存储的铃声按照物业价值。

52. 发明授权

US07013003B2 Location-based forwarding 有权
标题翻译：基于位置的转发
公开(公告)号：US07013003B2
公开(公告)日：2006-03-14
申请号：US10375252
申请日：2003-02-27
申请人： Doree Duncan Seligmann
发明人： Doree Duncan Seligmann
IPC分类号： H04M3/42
CPC分类号： H04W4/12 , A61B5/0002 , A61B5/1112 , H04L12/5692 , H04L51/38 , H04M1/72547 , H04M1/72566 , H04M1/72569 , H04M1/72572 , H04M3/42 , H04M3/42229 , H04M3/436 , H04M3/54 , H04M3/58 , H04M19/04 , H04M2203/2094 , H04M2242/30 , H04M2250/02 , H04M2250/10 , H04M2250/12 , H04W4/02 , H04W4/18 , H04W8/08 , H04W8/14 , H04W76/10 , H04W88/06
摘要： A method for enabling signals directed to a first telecommunications terminal to be forwarded to a second telecommunications terminal in the vicinity of the first terminal is disclosed. In particular, the illustrative embodiment automatically forwards signals to the closest telecommunications terminal for which the first terminal is authorized to do so.
摘要翻译：公开了一种用于使第一电信终端的信号转发到第一终端附近的第二电信终端的方法。特别地，说明性实施例自动地将信号转发到最初的电信终端，第一终端被授权为这样做。

53. 发明授权

US08869043B2 System for presenting applications on instant messaging clients 有权
标题翻译：在即时通讯客户端上呈现应用程序的系统
公开(公告)号：US08869043B2
公开(公告)日：2014-10-21
申请号：US10862726
申请日：2004-06-07
申请人： Yves D. Jean , Doree Duncan Seligmann
发明人： Yves D. Jean , Doree Duncan Seligmann
IPC分类号： G06F3/00 , H04L12/58 , H04L12/24 , H04L29/08
CPC分类号： H04L12/581 , H04L41/22 , H04L51/04 , H04L51/046 , H04L67/125 , H04L67/16
摘要： The present invention is a system for accessing applications from even the most basic Instant Message (IM) enabled mobile device. The system utilizes the IM infrastructure of a mobile device to deliver application interfaces and manage the user experience. The invention is particularly applicable to applications with graphical user interfaces (GUI), even typical desktop or web applications. The system performs a direct transformation of application user interfaces into an IM messaging model with minimal functional distortions. The users own application knowledge and experience is leveraged, reducing application customization in the system architecture. The system also incorporates presence-driven mechanisms in the architecture.
摘要翻译：本发明是用于从即使是最基本的即时消息（IM）启用的移动设备访问应用的系统。该系统利用移动设备的IM基础架构提供应用程序接口并管理用户体验。本发明特别适用于具有图形用户界面（GUI）的应用，甚至典型的桌面或web应用。系统将应用程序用户界面直接转换为具有最小功能失真的IM消息模型。利用用户自己的应用知识和经验，减少系统架构中的应用定制。该系统还结合架构中的存在驱动机制。

54. 发明授权

US08027455B2 Ringbacks based on extrinsic information 有权
标题翻译：基于外在信息的回响
公开(公告)号：US08027455B2
公开(公告)日：2011-09-27
申请号：US11028967
申请日：2005-01-04
申请人： Taryn Moody , Doree Duncan Seligmann
发明人： Taryn Moody , Doree Duncan Seligmann
IPC分类号： H04M3/00
CPC分类号： H04M3/42093 , H04M3/42017 , H04M2203/2072 , Y10S379/911
摘要： An apparatus and methods are disclosed that enable a first user of a telecommunications terminal to receive, upon placing a call to a second user, a ringback signal that is based on information that is extrinsic to the telecommunications system that handles the call (i.e., information that is independent of the state of the telecommunications system). Such extrinsic information might include: entries in a user schedule (e.g., from a groupware application such as Lotus Notes® that is hosted on a server, from a personal digital assistant [PDA] calendar, etc.); environmental parameters at the first and/or second user's terminal (e.g., temperature, ambient sound pressure, ambient luminosity, etc.); physiological parameters of the first and/or second users (e.g., heart rate, respiration rate, body temperature, brain activity, etc.); stock ticker information; weather forecasts; sports scores; updated election results; and so forth.
摘要翻译：公开了一种装置和方法，其使得电信终端的第一用户能够在对第二用户发出呼叫时接收基于处理呼叫的电信系统外部信息的回铃信号（即，信息这与电信系统的状态无关）。这样的外在信息可以包括：用户调度中的条目（例如，来自诸如服务器上托管的诸如Lotus Notes的组件应用程序，来自个人数字助理[PDA]日历等）的条目）; 在第一和/或第二用户终端处的环境参数（例如，温度，环境声压，环境亮度等）; 第一和/或第二用户的生理参数（例如，心率，呼吸速率，体温，脑活动等）; 股票行情信息; 天气预报运动成绩; 选举结果更新; 等等。

55. 发明授权

US07415417B2 Presence awareness agent 有权
标题翻译：在场意识代理
公开(公告)号：US07415417B2
公开(公告)日：2008-08-19
申请号：US10099144
申请日：2002-03-15
申请人： David G. Boyer , Sally Cartwright , Susan K. Harkreader , Thomas L. Hemm , Joylee Kohler , Doree Duncan Seligmann
发明人： David G. Boyer , Sally Cartwright , Susan K. Harkreader , Thomas L. Hemm , Joylee Kohler , Doree Duncan Seligmann
IPC分类号： G06Q10/00 , H04M3/00
CPC分类号： G06Q30/02 , G06Q30/016 , G06Q30/0281
摘要： The present invention is directed to a customer contact 100 in which a agent service function 136 to collect predetermined types of information regarding the contact and/or the contact center 100 and interface with the contact. The interface can include presenting service options to the contact. A mood detector 152 can be used to collect information about the customer's state of mind.
摘要翻译：本发明涉及一种客户联系人100，其中代理服务功能136收集关于联系人和/或联络中心100的预定类型的信息并且与联系人的接口。该界面可以包括向联系人提供服务选项。情绪检测器152可用于收集关于顾客心情的信息。

56. 发明授权

US07302253B2 Coordination of ringtones by a telecommunications terminal across multiple terminals 有权
标题翻译：通过多个终端的电信终端协调铃声
公开(公告)号：US07302253B2
公开(公告)日：2007-11-27
申请号：US10915500
申请日：2004-08-10
申请人： Taryn Moody , Doree Duncan Seligmann
发明人： Taryn Moody , Doree Duncan Seligmann
IPC分类号： H04M1/663
CPC分类号： H04M1/72547 , H04M1/72563 , H04M19/04
摘要： An apparatus and methods are disclosed for enabling multiple telecommunications terminals that are associated with a common user to notify their user of the arrival of an incoming message via a ringtone, where the ringtone is: (i) coordinated across the terminals, and (ii) customized for each terminal based on one or more attributes of the terminal. In particular, in the illustrative embodiments a coordinating terminal that receives a message also directed to another telecommunications terminal sets the values of one or more properties of a ringtone (e.g., tempo, timbre, pitch, rhythm, etc.) based on one or more attributes of the other telecommunications terminal (e.g., terminal type, etc.).
摘要翻译：公开了一种装置和方法，用于使与多个通用终端相关联的多个电信终端通过铃声通知其用户，其中，所述铃声是：（i）跨终端协调，以及（ii）基于终端的一个或多个属性为每个终端定制。特别地，在说明性实施例中，接收还指向另一个电信终端的消息的协调终端基于一个或多个设置铃声的一个或多个属性（例如，速度，音色，音调，节奏等）的值其他电信终端的属性（例如终端类型等）。

57. 发明授权

US07142656B2 Location-based ringbacks 有权
公开(公告)号：US07142656B2
公开(公告)日：2006-11-28
申请号：US11028997
申请日：2005-01-04
申请人： Taryn Moody , Doree Duncan Seligmann
发明人： Taryn Moody , Doree Duncan Seligmann
IPC分类号： H04M3/42 , H04M1/00
CPC分类号： H04M3/42017 , H04M3/42357 , H04M2242/14
摘要： An apparatus and methods are disclosed that enable a first user of a telecommunications terminal to receive, upon placing a call to a second user, a ringback signal that is based on one or more geo-locations (e.g., the geo-location of the first user, the geo-location of the second user, etc.), and optionally on one or more of the following: the identity of the first user; the identity of the second user; the first user's telecommunications terminal (e.g., whether it is a cell phone, wireline telephone, payphone, soft phone, etc.); and the second user's telecommunications terminal.

58. 发明授权

US07046784B2 Polite call waiting notification 有权
标题翻译：礼貌电话等待通知
公开(公告)号：US07046784B2
公开(公告)日：2006-05-16
申请号：US10186859
申请日：2002-07-01
申请人： Doree Duncan Seligmann
发明人： Doree Duncan Seligmann
IPC分类号： H04M3/42
CPC分类号： H04M3/428 , H04M3/02 , H04M3/537 , H04M19/02 , H04Q1/444
摘要： A technique for notifying a person who is engaged in a telephone call with a second person that a third person is calling him or her is disclosed. In particular, the illustrative embodiments wait for an “appropriate opportunity” to notify person 101-1 of the arrival of the incoming message from person 101-3. For example, the appropriate opportunity is chosen so that it is, at least potentially, less disruptive to the conversation between person 101-1 and person 101-2 than would an arbitrarily-timed notification.
摘要翻译：公开了一种通知与第三人称呼的第二人打电话的人的技术。特别地，说明性实施例等待“适当的机会”将人101-1的来话消息的到达通知给人101-1。例如，选择适当的机会使得它至少潜在地更少破坏101-1和101-2之间的对话比任意定时的通知。

59. 发明授权

US06950651B2 Location-based forwarding over multiple networks 有权
标题翻译：通过多个网络进行基于位置的转发
公开(公告)号：US06950651B2
公开(公告)日：2005-09-27
申请号：US10375237
申请日：2003-02-27
申请人： Doree Duncan Seligmann
发明人： Doree Duncan Seligmann
IPC分类号： H04W4/02 , H04M3/42
CPC分类号： H04W4/02
摘要： An apparatus for enabling signals directed to a first telecommunications terminal to be forwarded intelligently to a second telecommunications terminal in the vicinity of the first terminal is disclosed. In particular, the illustrative embodiment automatically forwards signals from a first terminal to the closest terminal for which the first terminal is authorized to do so, wherein the first terminal and the closest authorized terminal belong to any respective ones of a plurality of networks. The illustrative embodiment employs a location coordinator that, in concert with logic embedded in each of the networks, determines the closest authorized terminal.
摘要翻译：公开了一种用于使第一电信终端的信号智能地转发到第一终端附近的第二电信终端的装置。特别地，说明性实施例自动地将信号从第一终端转发到第一终端被授权的最接近的终端，其中第一终端和最接近的授权终端属于多个网络中的任何相应的一个。说明性实施例采用位置协调器，其与嵌入在每个网络中的逻辑一致地确定最近的授权终端。

60. 发明申请

US20140044246A1 SYSTEM AND METHOD FOR DETERMINING CALL IMPORTANCE USING SOCIAL NETWORK CONTEXT 有权
标题翻译：使用社会网络语境确定呼叫重要性的系统和方法
公开(公告)号：US20140044246A1
公开(公告)日：2014-02-13
申请号：US13572090
申请日：2012-08-10
申请人： Reinhard KLEMM , Doree Duncan Seligmann
发明人： Reinhard KLEMM , Doree Duncan Seligmann
IPC分类号： H04M11/00
CPC分类号： H04M3/523 , H04L65/1069 , H04L65/1076 , H04M3/42068 , H04M7/0024 , H04M2203/655
摘要： Disclosed herein are systems, methods, and non-transitory computer-readable storage media for determining call importance using social network context. A system can receive a call from a caller and establish the identity of the caller. The system can then retrieve a social network context associated with the caller identity from a social network and determine an importance score for the call using the social network context. Social network contexts can be derived from a social network profile, caller utterances, and a social graph. Based on the importance score, the contact center provides an appropriate level of customer service. The level of customer service a contact center provides can be based on resource availability, call type, call time, agent queue selection, offered communication modalities and customer follow-up.
摘要翻译：这里公开了用于使用社交网络上下文来确定呼叫重要性的系统，方法和非暂时的计算机可读存储介质。系统可以接收来自呼叫者的呼叫并建立呼叫者的身份。然后，系统可以从社交网络检索与呼叫者身份相关联的社交网络上下文，并使用社交网络上下文确定呼叫的重要性得分。社交网络环境可以从社交网络配置文件，呼叫者语音和社交图形中导出。根据重要性分数，联络中心提供适当的客户服务水平。联络中心提供的客户服务水平可以基于资源可用性，呼叫类型，呼叫时间，代理队列选择，提供的通信模式和客户跟踪。

你已经成功收藏专利！

检索式保存成功!

IPRDB

热门服务

关于我们

友情链接

联系方式