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41. 发明授权

US09774520B1 Service aware path selection with a network acceleration device 有权
公开(公告)号：US09774520B1
公开(公告)日：2017-09-26
申请号：US13275182
申请日：2011-10-17
申请人： Rohini Kasturi , Nitin Gugle , Sravan Vadlakonda , Steven A. Malmskog
发明人： Rohini Kasturi , Nitin Gugle , Sravan Vadlakonda , Steven A. Malmskog
IPC分类号： H04L12/721
CPC分类号： H04L45/124 , H04L45/00 , H04L45/123
摘要： An intermediate network device performs service aware path selection. For example, the intermediate network device comprises a network interface that receives network traffic and a control unit that couples to the network interface. The control unit comprises a storage medium that stores a first set of cost factors for a first path from the intermediate network device to another intermediate network device. The first set of cost factors includes at least one optimization cost factor corresponding to intermediate optimization capabilities available to the intermediate network device that offset other cost factors of the first set. The storage medium also stores a second set of cost factors for a second path between the devices. The control unit selects either the first path or the second path over which to forward the network traffic based on the first and second sets of cost factors.

42. 发明授权

US08605720B2 Analyzing a network with a cache advance proxy 有权
标题翻译：使用缓存提前代理分析网络
公开(公告)号：US08605720B2
公开(公告)日：2013-12-10
申请号：US13609750
申请日：2012-09-11
申请人： Sravan Vadlakonda , Rohini Kasturi , Alpesh S. Patel
发明人： Sravan Vadlakonda , Rohini Kasturi , Alpesh S. Patel
IPC分类号： H04L12/28
CPC分类号： H04L43/10 , H04L41/14 , H04L43/0858 , H04L43/0882 , H04L67/14 , H04L69/326
摘要： In an example embodiment described herein, there is disclosed an implementation for analyzing a network having cache advance (CA) segments, such as a session control protocol (SCTP) pipe. The path between endpoints, e.g. a client on a first local area network (LAN) and a server on a second LAN, wherein the first and second LAN are coupled by an SCTP pipe, is determined and properties of the path are acquired.
摘要翻译：在本文描述的示例实施例中，公开了一种用于分析具有高速缓存提前（CA）段的网络的实现方式，例如会话控制协议（SCTP）管道。端点之间的路径，例如确定第一局域网（LAN）上的客户端和第二LAN上的服务器，其中通过SCTP管道耦合第一和第二LAN，并获取路径的属性。

43. 发明授权

US08503989B2 Dynamic contact list 有权
标题翻译：动态联系人列表
公开(公告)号：US08503989B2
公开(公告)日：2013-08-06
申请号：US11876498
申请日：2007-10-22
申请人： Rohini Kasturi , Sravan Vadlakonda , Alpesh Patel , Matthew Kuhlke
发明人： Rohini Kasturi , Sravan Vadlakonda , Alpesh Patel , Matthew Kuhlke
IPC分类号： H04L29/08765
CPC分类号： H04L43/045 , H04M1/274516 , H04M1/274583 , H04M1/72572
摘要： In one embodiment, a system receives a user calling attribute and determines current information of a telephone. The user calling attribute may be derived from a calling routine of a user such as dates and/or times that the user has previously called particular contacts. The system generates a dynamic contact list based on the user calling attribute and the current information.
摘要翻译：在一个实施例中，系统接收用户呼叫属性并确定电话的当前信息。用户呼叫属性可以从诸如用户先前称为特定联系人的日期和/或时间的用户的调用例程导出。系统根据用户呼叫属性和当前信息生成动态联系人列表。

44. 发明授权

US08040808B1 Service aware path selection with a network acceleration device 有权
标题翻译：使用网络加速设备进行服务感知路径选择
公开(公告)号：US08040808B1
公开(公告)日：2011-10-18
申请号：US12254034
申请日：2008-10-20
申请人： Rohini Kasturi , Nitin Gugle , Sravan Vadlakonda , Steven A. Malmskog
发明人： Rohini Kasturi , Nitin Gugle , Sravan Vadlakonda , Steven A. Malmskog
IPC分类号： H04L12/28
CPC分类号： H04L45/124 , H04L45/00 , H04L45/123
摘要： An intermediate network device performs service aware path selection. For example, the intermediate network device comprises a network interface that receives network traffic and a control unit that couples to the network interface. The control unit comprises a storage medium that stores a first set of cost factors for a first path from the intermediate network device to another intermediate network device. The first set of cost factors includes at least one optimization cost factor corresponding to intermediate optimization capabilities available to the intermediate network device that offset other cost factors of the first set. The storage medium also stores a second set of cost factors for a second path between the devices. The control unit selects either the first path or the second path over which to forward the network traffic based on the first and second sets of cost factors.
摘要翻译：中间网络设备执行服务感知路径选择。例如，中间网络设备包括接收网络业务的网络接口和耦合到网络接口的控制单元。控制单元包括存储介质，该存储介质存储用于从中间网络设备到另一中间网络设备的第一路径的第一组成本因子。第一组成本因素包括对应于中间网络设备可用的偏移第一组的其他成本因子的中间优化能力的至少一个优化成本因子。存储介质还存储用于设备之间的第二路径的第二组成本因素。控制单元基于第一组和第二组成本因素来选择转发网络业务的第一路径或第二路径。

45. 发明申请

US20110142063A1 MULTI-LINK TRANSPORT PROTOCOL TRANSLATION 审中-公开
标题翻译：多链路运输协议翻译
公开(公告)号：US20110142063A1
公开(公告)日：2011-06-16
申请号：US13035679
申请日：2011-02-25
申请人： Rohini KASTURI , Nitin Gugle , Sravan Vadlakonda , Steven A. Malmskog
发明人： Rohini KASTURI , Nitin Gugle , Sravan Vadlakonda , Steven A. Malmskog
IPC分类号： H04L12/56
CPC分类号： H04L69/18 , H04L43/08 , H04L69/165 , H04L69/22 , H04L69/326
摘要： A device may receive a packet at a network device, and may retrieve from a table, by using information in a header of the packet as keys, records that include communication performance statistics associated with transport protocols. In addition, the device may select, based on the records, a transport protocol with an optimum communication performance statistics among the transport protocols and send the packet in accordance with the selected transport protocol from the network device.
摘要翻译：设备可以在网络设备处接收分组，并且可以通过使用分组的报头中的信息作为密钥从表中检索包括与传输协议相关联的通信性能统计信息的记录。此外，设备可以基于记录选择传输协议中具有最佳通信性能统计的传输协议，并根据所选择的传输协议从网络设备发送分组。

46. 发明授权

US07957520B2 System and method for responding to an emergency at a call center 有权
标题翻译：在呼叫中心响应紧急情况的系统和方法
公开(公告)号：US07957520B2
公开(公告)日：2011-06-07
申请号：US11181101
申请日：2005-07-14
申请人： Sravan Vadlakonda , Vijetha Vadlakonda
发明人： Sravan Vadlakonda , Vijetha Vadlakonda
IPC分类号： H04M5/00
CPC分类号： H04M3/5237 , H04M3/12 , H04M3/53383 , H04M2242/04
摘要： A system and method for servicing a caller at a contact center includes a plurality of call centers, each including an automatic call distributor (ACD), and an emergency response system that issues an emergency notification signal to the ACD of a call center in response to an emergency condition affecting the call center. In response, the ACD of the call center informs callers of the emergency condition, and then performs a bulk transfer of each of the active calls from the call center to one or more other call centers. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims. 37 CFR 1.72(b).
摘要翻译：用于在联络中心服务呼叫者的系统和方法包括多个呼叫中心，每个呼叫中心包括一个自动呼叫分配器（ACD）和一个应急响应系统，该系统响应于呼叫中心向呼叫中心的ACD发出紧急通知信号影响呼叫中心的紧急情况。作为响应，呼叫中心的ACD向呼叫者通知紧急情况，然后将呼叫中心中的每个活动呼叫批量传送到一个或多个其他呼叫中心。要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开的主题。提交它的理解是，它不会用于解释或限制权利要求的范围或含义。 37 CFR 1.72（b）。

47. 发明申请

US20090003334A1 ANALYZING A NETWORK WITH A CACHE ADVANCE PROXY 有权
标题翻译：用高速缓存代理分析网络
公开(公告)号：US20090003334A1
公开(公告)日：2009-01-01
申请号：US11771246
申请日：2007-06-29
申请人： Sravan Vadlakonda , Rohini Kasturi , Alpesh S. Patel
发明人： Sravan Vadlakonda , Rohini Kasturi , Alpesh S. Patel
IPC分类号： H04L12/28
CPC分类号： H04L43/10 , H04L41/14 , H04L43/0858 , H04L43/0882 , H04L67/14 , H04L69/326
摘要： In an example embodiment described herein, there is disclosed an implementation for analyzing a network having cache advance (CA) segments, such as a session control protocol (SCTP) pipe. The path between endpoints, e.g. a client on a first local area network (LAN) and a server on a second LAN, wherein the first and second LAN are coupled by an SCTP pipe, is determined and properties of the path are acquired.
摘要翻译：在本文描述的示例实施例中，公开了一种用于分析具有高速缓存提前（CA）段的网络的实现方式，诸如会话控制协议（SCTP）管道。端点之间的路径，例如确定第一局域网（LAN）上的客户端和第二LAN上的服务器，其中通过SCTP管道耦合第一和第二LAN，并获取路径的属性。

48. 发明申请

US20070025543A1 System and method for responding to an emergency at a call center 有权
标题翻译：在呼叫中心响应紧急情况的系统和方法
公开(公告)号：US20070025543A1
公开(公告)日：2007-02-01
申请号：US11181101
申请日：2005-07-14
申请人： Sravan Vadlakonda , Vijetha Vadlakonda
发明人： Sravan Vadlakonda , Vijetha Vadlakonda
IPC分类号： H04M3/00
CPC分类号： H04M3/5237 , H04M3/12 , H04M3/53383 , H04M2242/04
摘要： A system and method for servicing a caller at a contact center includes a plurality of call centers, each including an automatic call distributor (ACD), and an emergency response system that issues an emergency notification signal to the ACD of a call center in response to an emergency condition affecting the call center. In response, the ACD of the call center informs callers of the emergency condition, and then performs a bulk transfer of each of the active calls from the call center to one or more other call centers. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims. 37 CFR 1.72(b).
摘要翻译：用于在联络中心服务呼叫者的系统和方法包括多个呼叫中心，每个呼叫中心包括一个自动呼叫分配器（ACD）和一个应急响应系统，该系统响应于呼叫中心向呼叫中心的ACD发出紧急通知信号影响呼叫中心的紧急情况。作为响应，呼叫中心的ACD向呼叫者通知紧急情况，然后将呼叫中心中的每个活动呼叫批量传送到一个或多个其他呼叫中心。要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开内容的主题。提交它的理解是，它不会用于解释或限制权利要求的范围或含义。 37 CFR 1.72（b）。

49. 发明授权

US09154403B2 Identifying the best service provider link for performance routing 有权
标题翻译：确定性能路由的最佳服务提供商链接
公开(公告)号：US09154403B2
公开(公告)日：2015-10-06
申请号：US13525586
申请日：2012-06-18
申请人： Sravan Vadlakonda , Pritam Shah , Rahul G. Patel
发明人： Sravan Vadlakonda , Pritam Shah , Rahul G. Patel
IPC分类号： H04L12/28 , H04L12/56 , H04L12/715
CPC分类号： H04L45/04
摘要： In one embodiment, a method includes obtaining a first packet included in a flow to be forwarded to a border router, and replicating the first packet to create a duplicate. The first packet is forwarded onto a first set of links, and the duplicate is forwarded onto a second set of links, to the border router. First information relating to the first packet and the first set of links, and second information relating to the duplicate and the second set of links, is obtained. The first information and the second information are used to determine whether to forward the flow on the first set of links. The first set of links is used to forward the flow if it is determined that the first set of links is to be used to forward the flow, otherwise the second set of links is used to forward the flow.
摘要翻译：在一个实施例中，一种方法包括获得包含在要转发到边界路由器的流中的第一分组，以及复制第一分组以创建副本。第一个分组被转发到第一组链路上，并且将该副本转发到第二组链路到边界路由器。获得与第一分组和第一组链接有关的第一信息，以及与重复和第二组链接有关的第二信息。第一信息和第二信息用于确定是否转发第一组链路上的流。如果确定第一组链接用于转发流，则第一组链接用于转发流，否则第二组链接用于转发流。

50. 发明授权

US08295277B2 Analyzing a network with a cache advance proxy 有权
标题翻译：使用缓存提前代理分析网络
公开(公告)号：US08295277B2
公开(公告)日：2012-10-23
申请号：US11771246
申请日：2007-06-29
申请人： Sravan Vadlakonda , Rohini Kasturi , Alpesh S. Patel
发明人： Sravan Vadlakonda , Rohini Kasturi , Alpesh S. Patel
IPC分类号： H04L12/28
CPC分类号： H04L43/10 , H04L41/14 , H04L43/0858 , H04L43/0882 , H04L67/14 , H04L69/326
摘要： In an example embodiment described herein, there is disclosed an implementation for analyzing a network having cache advance (CA) segments, such as a session control protocol (SCTP) pipe. The path between endpoints, e.g. a client on a first local area network (LAN) and a server on a second LAN, wherein the first and second LAN are coupled by an SCTP pipe, is determined and properties of the path are acquired.
摘要翻译：在本文描述的示例实施例中，公开了一种用于分析具有高速缓存提前（CA）段的网络的实现方式，诸如会话控制协议（SCTP）管道。端点之间的路径，例如确定第一局域网（LAN）上的客户端和第二LAN上的服务器，其中通过SCTP管道耦合第一和第二LAN，并获取路径的属性。

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