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    • 34. 发明授权
    • International origin dependent customized routing of calls to toll-free numbers
    • 国际起源相关的定制路由呼叫到免费电话号码
    • US07764778B2
    • 2010-07-27
    • US10660594
    • 2003-09-12
    • William H. AllenSusanne Marie CrockettRobert B. Lasken
    • William H. AllenSusanne Marie CrockettRobert B. Lasken
    • H04M7/00
    • H04M3/4228H04Q3/0045H04Q3/66H04Q2213/13097H04Q2213/13141H04Q2213/13376H04Q2213/13389
    • A menu routing service routes calls made to a customer's toll-free number according to customized routing instructions, including instructions for routing calls originating in a non-domestic country. An international gateway receives a call to the toll-free number and populates a portion of a calling party number field with data indicating that the call originated in a non-domestic country. A network switch receives the call from the gateway based on at least an identification of a carrier associated with the toll-free number. A customized routing service platform receives the call and the non-domestic call origination data from the network switch. The platform determines a destination number based on the non-domestic call origination data and routing instructions received from a web server, accessible by the customer via a packet switched data network. The platform forwards the destination number to the network switch for routing the call to the destination number.
    • 菜单路由服务根据定制的路由指令路由到客户免费电话号码的呼叫,包括用于路由来自非本国国家的呼叫的指令。 国际网关接收对免费电话号码的呼叫,并且填充主叫方号码字段的一部分,其中指示来自非国内国家的呼叫的数据。 网络交换机至少基于与免费电话号码相关联的运营商的标识从网关接收呼叫。 定制路由服务平台从网络交换机接收呼叫和非本地呼叫发起数据。 该平台基于非客户呼叫发起数据和从web服务器接收的路由指令来确定目的地号码,客户可经由分组交换数据网络访问。 平台将目的地号码转发到网络交换机,以将呼叫路由到目的地号码。