专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

31. 发明申请

US20100017698A1 Flexible Multiple Spreadsheet Data Consolidation System 审中-公开
标题翻译：灵活的多个电子表格数据整合系统
公开(公告)号：US20100017698A1
公开(公告)日：2010-01-21
申请号：US12570820
申请日：2009-09-30
申请人： Scott H. Hills , Kurt M. Joseph , Melissa L. Oldenburg , Mark A. Nixon
发明人： Scott H. Hills , Kurt M. Joseph , Melissa L. Oldenburg , Mark A. Nixon
IPC分类号： G06F17/00
CPC分类号： G06F17/246
摘要： Methods and systems are disclosed that include consolidating data from multiple spreadsheets. Consolidating data from multiple spreadsheets includes receiving a selection of a plurality of spreadsheets via a graphical control panel that includes a spreadsheet selection area. The spreadsheet selection area includes a workbook selection area to select workbooks that are not open for inclusion in the selection of the plurality of spreadsheets. Consolidating data from multiple spreadsheets further includes receiving a selection of portions of data from the plurality of spreadsheets and executing automated consolidation of the portions of data by retrieving the portions of data and generating a final report spreadsheet. Consolidating data from multiple spreadsheets further includes appending the portions of data to the final report spreadsheet.
摘要翻译：公开了包括合并来自多个电子表格的数据的方法和系统。整合来自多个电子表格的数据包括经由包括电子表格选择区域的图形控制面板接收多个电子表格的选择。电子表格选择区域包括工作簿选择区域，用于选择不打开以包括在多个电子表格的选择中的工作簿。合并来自多个电子表格的数据还包括从多个电子表格接收数据的一部分选择，并通过检索数据部分并生成最终报告电子表格来执行数据部分的自动合并。合并多个电子表格中的数据还包括将数据部分附加到最终报告电子表格。

32. 发明授权

US07286656B2 Method and system for displaying customer information 失效
标题翻译：显示客户信息的方法和系统
公开(公告)号：US07286656B2
公开(公告)日：2007-10-23
申请号：US10987423
申请日：2004-11-12
申请人： D. Alexis Castro , Kurt A. Ensminger , Holly C. Fisher , Mimi Gizoni , Carolyn M. Jones , Kurt M. Joseph , Ann G. Lakin , Gail A. Malaret , Hector Martinez , Elizabeth Mattingly , Justine X. Moore , David Schaefers , Sheri Schalk , Traci N. Tyus , Edward Votoupal , Carole A. Weidhuner , Kevin S. Wilkerson , Tammy L. Winter-Patterson
发明人： D. Alexis Castro , Kurt A. Ensminger , Holly C. Fisher , Mimi Gizoni , Carolyn M. Jones , Kurt M. Joseph , Ann G. Lakin , Gail A. Malaret , Hector Martinez , Elizabeth Mattingly , Justine X. Moore , David Schaefers , Sheri Schalk , Traci N. Tyus , Edward Votoupal , Carole A. Weidhuner , Kevin S. Wilkerson , Tammy L. Winter-Patterson
IPC分类号： H04M15/00 , G09G5/02 , G06F3/00 , G06F3/048
CPC分类号： G06Q30/02 , G06Q30/016 , G06Q30/06 , G06Q40/00 , H04M3/5183 , H04M15/00 , H04M15/41 , H04M15/43 , H04M15/44 , H04M15/58 , H04M15/745 , H04M15/75 , H04M15/765 , H04M15/7655 , H04M15/77 , H04M15/772 , H04M15/773 , H04M2201/42 , H04M2215/0104 , H04M2215/0108 , H04M2215/0164 , H04M2215/0188 , H04M2215/72 , H04M2215/724 , H04M2215/725 , H04M2215/7254 , H04M2215/7263 , H04M2215/7268
摘要： According to one embodiment of the invention, a method for displaying information is provided. The method includes providing an identity information section, a product information section, and a notes section. The method also includes identifying a plurality of categories of transaction information associated with the particular one of the customers. The method also includes displaying, on a same single layout, the identity information section, the product information section, the notes section, a plurality of tabs identifying the respective categories of transaction information, and the window.
摘要翻译：根据本发明的一个实施例，提供了一种用于显示信息的方法。该方法包括提供身份信息部分，产品信息部分和注释部分。该方法还包括识别与特定客户相关联的多个类别的交易信息。该方法还包括在相同的单一布局上显示身份信息部分，产品信息部分，注释部分，识别交易信息的各个类别的多个标签和窗口。

33. 发明授权

US06856679B2 System and method to provide automated scripting for customer service representatives 有权
标题翻译：为客户服务代表提供自动化脚本的系统和方法
公开(公告)号：US06856679B2
公开(公告)日：2005-02-15
申请号：US10136157
申请日：2002-05-01
申请人： Stanford E. Pennington, Jr. , Melissa L. Oldenburg , Benjamin J. Schubert , Kurt M. Joseph , Mary K. Griffitt , Krisinda A. Guerrero
发明人： Stanford E. Pennington, Jr. , Melissa L. Oldenburg , Benjamin J. Schubert , Kurt M. Joseph , Mary K. Griffitt , Krisinda A. Guerrero
IPC分类号： G06Q30/02 , G06Q30/06 , H04M3/51 , H04M3/00
CPC分类号： G06Q30/02 , G06Q30/0601 , H04M3/42059 , H04M3/42068 , H04M3/5133 , H04M3/5183 , H04M2201/38 , H04M2242/22
摘要： A disclosed method provides automated scripting to guide a customer service representative (CSR) in handling a call from a customer. Operations within the method may include displaying products and two or more purpose classifications for selection by the CSR. The purpose classifications may include (a) an add classification for customer requests to add a new product to an account and (b) a remove classification for customer requests to remove an existing product from the account. A page generator may receive input from the CSR selecting one of the purpose classifications and one of the products as pertinent to the call. In response, the page generator may automatically displaying a customized page with scripted text for the CSR to read to the customer. The scripted text may correspond specifically both to the selected purpose classification and to the selected product.
摘要翻译：所公开的方法提供自动脚本以指导客户服务代表（CSR）处理来自客户的呼叫。该方法中的操作可能包括显示产品和两个或多个用途分类供CSR选择。目的分类可以包括（a）为客户向客户添加新产品的请求的添加分类，以及（b）从客户端删除现有产品的客户请求的删除分类。页面生成器可以从CSR中接收输入，其中选择目的分类之一，并且与呼叫相关的一个产品。作为响应，页面生成器可以自动显示具有脚本文本的定制页面，以供CSR读取。脚本文本可以具体对应于所选择的目的分类和所选择的产品。

34. 发明授权

US08589812B2 Prioritized user interface 失效
标题翻译：优先用户界面
公开(公告)号：US08589812B2
公开(公告)日：2013-11-19
申请号：US11926728
申请日：2007-10-29
申请人： Theodore Pasquale , Kurt M. Joseph , Scott Mills
发明人： Theodore Pasquale , Kurt M. Joseph , Scott Mills
IPC分类号： G06F3/048
CPC分类号： G06F3/0482 , H04M1/72583 , H04M1/72586
摘要： Prioritized user interfaces are disclosed. A user interface may include a menu including a plurality of selectable items displayed in respective menu positions. A menu position of at least one of the plurality of selectable items is assigned based on a prioritization level of the at least one selectable item. The prioritization level is based at least partially on a selection metric for the at least one selectable item. The user interface may also include a menu locator indicating a location of a menu within a multi-level menu structure. The menu locator may include a first indicator of a position within a first level of the multi-level menu structure and a second indicator of a position within a second level of the multi-level menu structure.
摘要翻译：公开了优先用户界面。用户界面可以包括包括在各个菜单位置中显示的多个可选项目的菜单。基于至少一个可选项目的优先级来分配多个可选项目中的至少一个的菜单位置。所述优先级级别至少部分地基于所述至少一个可选项目的选择度量。用户界面还可以包括指示菜单在多级菜单结构内的位置的菜单定位器。菜单定位器可以包括多级菜单结构的第一级内的位置的第一指示符和多级菜单结构的第二级内的位置的第二指示符。

35. 发明授权

US07624278B2 Resetting access account passwords of a multitude of compartmentalized systems 失效
标题翻译：重置多个分区系统的访问帐户密码
公开(公告)号：US07624278B2
公开(公告)日：2009-11-24
申请号：US10937959
申请日：2004-09-10
申请人： Jonathan Paden , Bobby Sams , Kurt M. Joseph , Jon Harris , Antonio Green
发明人： Jonathan Paden , Bobby Sams , Kurt M. Joseph , Jon Harris , Antonio Green
IPC分类号： G06F21/00 , G06F7/04 , G06F13/00 , H04M3/38 , H04M3/53 , G06F1/00
CPC分类号： H04M3/382 , H04M3/493
摘要： A method for resetting access account passwords using an interactive voice response system (IVR) can include the step of the IVR receiving a user request to reset a password. Account identification data can be acquired. The acquired data can be matched to account information stored in at least one compartmentalized system. The matching can identify at least one access account for which the user request applies. The IVR can also receive account verification data and compare this data with data stored within the compartmentalized system associated with the identified access account. Based upon results of this comparison, the IVR can reset the password stored within the compartmentalized system. The IVR can be configured to reset passwords for several compartmentalized systems.
摘要翻译：使用交互式语音响应系统（IVR）重置访问帐户密码的方法可以包括IVR接收用户重置密码的请求的步骤。帐户识别数据可以获取。获取的数据可以与存储在至少一个分区系统中的帐户信息相匹配。匹配可以标识至少一个用户请求适用的访问帐户。 IVR还可以接收帐户验证数据，并将该数据与存储在与所识别的访问帐户相关联的分区系统中的数据进行比较。根据比较结果，IVR可以重置存储在分区系统中的密码。 IVR可以配置为重置几个分区系统的密码。

36. 发明授权

US09152203B2 Managing power consumption state of electronic devices responsive to predicting future demand 有权
标题翻译：根据预测未来需求来管理电子设备的功耗状态
公开(公告)号：US09152203B2
公开(公告)日：2015-10-06
申请号：US13485045
申请日：2012-05-31
申请人： Marc Sullivan , Greg W. Edwards , Kurt M. Joseph
发明人： Marc Sullivan , Greg W. Edwards , Kurt M. Joseph
IPC分类号： G06F1/00 , G06F1/32
CPC分类号： G06F1/3234 , G06F1/3206 , G06F9/4418
摘要： A system and process that incorporates teachings of the subject disclosure may include, for example, transitioning a processor from a high-power consumption state to a low-power consumption state, wherefrom return to the high-power consumption state includes a boot process. Future demand for operation of the processor in the high-power consumption state is predicted, while the processor is in the low-power consumption state. The processor is transitioned from the low-power consumption state to the high-power consumption state in response to predicting future demand for operation of the processor in the high-power consumption state. Such transition of the processor from the low-power consumption state to the high-power consumption state sufficiently precedes actual demand for operation of the processor in the high-power consumption state so as to avoid perceptible user delay. Other embodiments are disclosed.
摘要翻译：结合本公开的教导的系统和过程可以包括例如将处理器从高功耗状态转换到低功耗状态，由此返回到高功耗状态包括引导过程。在处理器处于低功耗状态时，预测处于高功耗状态的处理器的未来操作需求。响应于预测在高功耗状态下处理器的操作的未来需求，处理器从低功耗状态转换到高功耗状态。处理器从低功耗状态到高功耗状态的这种转换在高功耗状态下充分地超出了对处理器的操作的实际需求，以避免可察觉的用户延迟。公开了其他实施例。

37. 发明授权

US09071882B2 User-configurable video data service and interface 有权
标题翻译：用户可配置的视频数据服务和接口
公开(公告)号：US09071882B2
公开(公告)日：2015-06-30
申请号：US11346068
申请日：2006-02-02
申请人： Kurt M. Joseph , Thad Pasquale , Marc Sullivan , Philip Kortum
发明人： Kurt M. Joseph , Thad Pasquale , Marc Sullivan , Philip Kortum
IPC分类号： H04N21/858 , H04N21/435 , H04L29/06 , H04N21/6405 , H04N21/2347 , H04N21/44 , H04N21/643 , H04N21/81 , H04N21/845
CPC分类号： H04N21/6405 , H04L69/16 , H04N21/23476 , H04N21/435 , H04N21/44016 , H04N21/64322 , H04N21/812 , H04N21/8455 , H04N21/858
摘要： An embodiment of a system and method wherein a streaming ticker information relating to a video content is integrated with the video content and transmitted to a customer device over a communication network.
摘要翻译：一种系统和方法的实施例，其中与视频内容有关的流媒体代码信息与视频内容集成并通过通信网络发送到客户设备。

38. 发明授权

US08458015B2 Methods and apparatus for analyzing user information to identify conditions indicating a need for assistance for the user 有权
标题翻译：用于分析用户信息以识别表示需要为用户提供帮助的条件的方法和装置
公开(公告)号：US08458015B2
公开(公告)日：2013-06-04
申请号：US12349082
申请日：2009-01-06
申请人： Kurt M. Joseph , Steven Belz
发明人： Kurt M. Joseph , Steven Belz
IPC分类号： G06Q30/00
CPC分类号： H04L67/22 , G06Q10/063 , G06Q10/06398 , H04M1/72536 , H04M1/72566 , H04M2242/04 , H04M2250/10 , H04M2250/12 , H04W8/18
摘要： Systems and techniques for analyzing information relating to a user to determine whether the user requires assistance. Information for a user is received from sources selected to provide information relating to the user's activities and analyzed to determine whether conditions exist indicating a possible need for assistance for the user. User location, motion, and activity information is received and analyzed against expected information stored in the user profile and analyzed to determine if assistance is needed. If a determination is made that the user's behavior indicates that assistance may be needed, communication is initiated to summon appropriate assistance.
摘要翻译：用于分析与用户有关的信息以确定用户是否需要帮助的系统和技术。从被选择来提供与用户活动相关的信息的来源的用户的信息被接收，并被分析以确定是否存在条件，表明可能需要对用户的帮助。根据存储在用户简档中的预期信息接收和分析用户位置，运动和活动信息，并进行分析以确定是否需要辅助。如果确定用户的行为表明可能需要帮助，则开始通信以召唤适当的帮助。

39. 发明申请

US20100174572A1 Methods and Apparatus for Analyzing User Information to Identify Conditions Indicating a Need for Assistance for the User 有权
标题翻译：用于分析用户信息以识别指示用户需要协助的条件的方法和装置
公开(公告)号：US20100174572A1
公开(公告)日：2010-07-08
申请号：US12349082
申请日：2009-01-06
申请人： Kurt M. Joseph , Steven Belz
发明人： Kurt M. Joseph , Steven Belz
IPC分类号： G06Q10/00
CPC分类号： H04L67/22 , G06Q10/063 , G06Q10/06398 , H04M1/72536 , H04M1/72566 , H04M2242/04 , H04M2250/10 , H04M2250/12 , H04W8/18
摘要： Systems and techniques for analyzing information relating to a user to determine whether the user requires assistance. Information for a user is received from sources selected to provide information relating to the user's activities and analyzed to determine whether conditions exist indicating a possible need for assistance for the user. User location, motion, and activity information is received and analyzed against expected information stored in the user profile and analyzed to determine if assistance is needed. If a determination is made that the user's behavior indicates that assistance may be needed, communication is initiated to summon appropriate assistance.
摘要翻译：用于分析与用户有关的信息以确定用户是否需要帮助的系统和技术。从被选择来提供与用户活动相关的信息的来源的用户的信息被接收，并被分析以确定是否存在条件，表明可能需要对用户的帮助。根据存储在用户简档中的预期信息接收和分析用户位置，运动和活动信息，并进行分析以确定是否需要辅助。如果确定用户的行为表明可能需要帮助，则开始通信以召唤适当的帮助。

40. 发明申请

US20080137815A1 INTELLIGENTLY PROVIDING DIALUP ACCESS NUMBERS USING AN AUTOMATED VOICE RESPONSE SYSTEM 有权
标题翻译：智能提供使用自动语音响应系统的拨号访问号码
公开(公告)号：US20080137815A1
公开(公告)日：2008-06-12
申请号：US12014396
申请日：2008-01-15
申请人： Jonathan Paden , Bobby Sams , Kurt M. Joseph , Wei Li
发明人： Jonathan Paden , Bobby Sams , Kurt M. Joseph , Wei Li
IPC分类号： H04M1/64
CPC分类号： H04M3/42059 , H04M3/42348 , Y10S707/99933
摘要： A method for an automated voice response system to present access numbers to dial-up Internet users. The automated voice response system can perform the step of establishing a telephony communication with a party responsive to a received telephone call from the party. An indicator a service region within which dial-up Internet access is requested can be received by the automated voice response system. At least one data store can be queried for access numbers associated with the service region. A response to the querying step can be dynamically generated. The generated response can be customized specifically for the telephony communication. When the response includes at least one access number, the included access number or numbers can be presented to the party across the telephone communication.
摘要翻译：一种用于向拨号上网用户提供接入号码的自动语音应答系统的方法。自动语音响应系统可以执行与响应于从该方接收到的电话呼叫的一方建立电话通信的步骤。可以通过自动语音响应系统接收要求拨号上网的服务区域的指示符。可以查询与服务区域相关联的访问号码至少一个数据存储。可以动态生成对查询步骤的响应。生成的响应可以专门为电话通信定制。当响应包括至少一个接入号码时，所包括的接入号码或号码可以通过电话通信呈现给该方。

你已经成功收藏专利！

检索式保存成功!

IPRDB

热门服务

关于我们

友情链接

联系方式