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31. 发明授权

US08898092B2 Leveraging user-to-tool interactions to automatically analyze defects in it services delivery 有权
标题翻译：利用用户到工具的交互来自动分析服务交付中的缺陷
公开(公告)号：US08898092B2
公开(公告)日：2014-11-25
申请号：US13362089
申请日：2012-01-31
申请人： Anuradha Bhamidipaty , Winnie Wing-Yee Cheng , Aliza R. Heching , Anshu N. Jain , Jia Liu , James R. Moulic , Daniela Rosu , Mithkal M. Smadi , Srikanth G. Tamilselvam
发明人： Anuradha Bhamidipaty , Winnie Wing-Yee Cheng , Aliza R. Heching , Anshu N. Jain , Jia Liu , James R. Moulic , Daniela Rosu , Mithkal M. Smadi , Srikanth G. Tamilselvam
IPC分类号： G06F15/18
CPC分类号： G06F11/079 , G06F3/04842 , G06F3/04847 , G06F11/0751 , G06N5/00 , H04L41/0631 , H04L41/069 , H04L41/5074
摘要： An approach is presented for identifying related problem tickets in an information technology (IT) environment. User interactions with a computer program are stored. The user interactions include inputs to the computer program to search for problem tickets issued in the IT environment that have the same characteristics. One or more user interaction patterns within the user interactions are recognized. A user interaction pattern of the one or more user interaction patterns is selected based on an evaluation of effectiveness of each of the one or more user interaction patterns. Based on the user interaction pattern, a rule is generated for determining which problem tickets in the IT environment share a common characteristic. The rule is applied to additional problem tickets issued in the IT environment to identify which of the additional problem tickets share the common characteristic.
摘要翻译：介绍了一种在信息技术（IT）环境中识别相关问题单的方法。存储与计算机程序的用户交互。用户交互包括输入到计算机程序以搜索具有相同特征的在IT环境中发行的问题票据。识别用户交互内的一个或多个用户交互模式。基于对一个或多个用户交互模式中的每一个的有效性的评估来选择一个或多个用户交互模式的用户交互模式。基于用户交互模式，生成用于确定IT环境中哪些问题票共享共同特征的规则。该规则适用于IT环境中发布的其他问题机票，以确定哪些附加问题机票共享共同特征。

32. 发明申请

US20130198116A1 LEVERAGING USER-TO-TOOL INTERACTIONS TO AUTOMATICALLY ANALYZE DEFECTS IN IT SERVICES DELIVERY 有权
标题翻译：利用用户到工具的相互作用自动分析IT服务交付中的缺陷
公开(公告)号：US20130198116A1
公开(公告)日：2013-08-01
申请号：US13362089
申请日：2012-01-31
申请人： Anuradha Bhamidipaty , Winnie Wing-Yee Cheng , Aliza R. Heching , Anshu N. Jain , Jia Liu , James R. Moulic , Daniela Rosu , Mithkal M. Smadi , Srikanth G. Tamilselvam
发明人： Anuradha Bhamidipaty , Winnie Wing-Yee Cheng , Aliza R. Heching , Anshu N. Jain , Jia Liu , James R. Moulic , Daniela Rosu , Mithkal M. Smadi , Srikanth G. Tamilselvam
IPC分类号： G06F15/18
CPC分类号： G06F11/079 , G06F3/04842 , G06F3/04847 , G06F11/0751 , G06N5/00 , H04L41/0631 , H04L41/069 , H04L41/5074
摘要： An approach is presented for identifying related problem tickets in an information technology (IT) environment. User interactions with a computer program are stored. The user interactions include inputs to the computer program to search for problem tickets issued in the IT environment that have the same characteristics. One or more user interaction patterns within the user interactions are recognized. A user interaction pattern of the one or more user interaction patterns is selected based on an evaluation of effectiveness of each of the one or more user interaction patterns. Based on the user interaction pattern, a rule is generated for determining which problem tickets in the IT environment share a common characteristic. The rule is applied to additional problem tickets issued in the IT environment to identify which of the additional problem tickets share the common characteristic.
摘要翻译：介绍了一种在信息技术（IT）环境中识别相关问题单的方法。存储与计算机程序的用户交互。用户交互包括输入到计算机程序以搜索具有相同特征的在IT环境中发行的问题票据。识别用户交互内的一个或多个用户交互模式。基于对一个或多个用户交互模式中的每一个的有效性的评估来选择一个或多个用户交互模式的用户交互模式。基于用户交互模式，生成用于确定IT环境中哪些问题票共享共同特征的规则。该规则适用于IT环境中发布的其他问题机票，以确定哪些附加问题机票共享共同特征。

33. 发明授权

US08380838B2 Reduction of alerts in information technology systems 失效
标题翻译：减少信息技术系统中的警报
公开(公告)号：US08380838B2
公开(公告)日：2013-02-19
申请号：US13082786
申请日：2011-04-08
申请人： Abhijit Bose , Winnie Wing-Yee Cheng , Shang Qing Guo , Sang Kyum Kim , Laura Zaihua Luan , Dennis Anthony Perpetua, Jr. , Daniela Rosu , Mithkal M. Smadi
发明人： Abhijit Bose , Winnie Wing-Yee Cheng , Shang Qing Guo , Sang Kyum Kim , Laura Zaihua Luan , Dennis Anthony Perpetua, Jr. , Daniela Rosu , Mithkal M. Smadi
IPC分类号： G06F15/16
CPC分类号： H04L41/50 , G06F11/0709 , G06F11/076 , G06F11/3006 , G06F11/3072 , G06F11/3476 , G06F11/3495
摘要： Aspects of the present invention dynamically reduce a frequency at which IT infrastructure automatically generates alerts. Historical data across a plurality of data sources in the IT infrastructure is analyzed. An opportunity to reduce the frequency at which the IT infrastructure automatically generates the alerts is identified. A new alert policy addressing the opportunity to reduce alert frequency is generated. An impact of the new alert policy on a set of predefined service level objectives (SLOs) and service level agreements (SLAs) is evaluated. The new alert policy is deployed in the IT infrastructure.
摘要翻译：本发明的方面动态地降低IT基础设施自动生成警报的频率。分析IT基础设施中多个数据源的历史数据。确定了降低IT基础架构自动生成警报的频率的机会。产生了一个新的提醒策略来解决降低警报频率的机会。评估新警报策略对一组预定义服务级别目标（SLO）和服务级别协议（SLA）的影响。新的警报策略部署在IT基础架构中。

34. 发明授权

US07577759B2 Method and apparatus for in-kernel application-specific processing of content streams 失效
标题翻译：用于内核应用程序特定处理内容流的方法和装置
公开(公告)号：US07577759B2
公开(公告)日：2009-08-18
申请号：US11069153
申请日：2005-03-01
申请人： Daniela Rosu , Marcel C. Rosu
发明人： Daniela Rosu , Marcel C. Rosu
IPC分类号： G06F15/16
CPC分类号： H04L69/02
摘要： Transferring content between one or more input streams and one or more output streams via an application running on a host system. A kernel-level service is provided which is adapted to perform application-specific processing and which attends to transfer of content from at least one input stream to at least one output stream. With the kernel-level service, an operation is performed for the collection of at least one input stream and at least one output stream via: performing application-specific processing; and attending to the transfer of content from at least one input stream to at least one output stream.
摘要翻译：通过在主机系统上运行的应用程序，在一个或多个输入流与一个或多个输出流之间传输内容。提供了内核级服务，其适于执行特定于应用程序的处理，并且其涉及将内容从至少一个输入流传输到至少一个输出流。利用内核级服务，通过执行特定于应用的处理来执行至少一个输入流和至少一个输出流的收集的操作; 并且考虑将内容从至少一个输入流传输到至少一个输出流。

35. 发明申请

US20050108298A1 System and method for achieving different levels of data consistency 有权
标题翻译：实现不同级别数据一致性的系统和方法
公开(公告)号：US20050108298A1
公开(公告)日：2005-05-19
申请号：US10715237
申请日：2003-11-17
申请人： Arun Iyengar , Richard King , Lakshmish Ramaswamy , Daniela Rosu , Karen Witting
发明人： Arun Iyengar , Richard King , Lakshmish Ramaswamy , Daniela Rosu , Karen Witting
IPC分类号： G06F17/30
CPC分类号： G06F17/30215 , Y10S707/99932 , Y10S707/99952
摘要： A system and method for maintaining consistency in a system where multiple copies of an object may exist is provided for maintaining consistent copies. Consistency is maintained using a plurality of consistency policies in which at least one consistency policy results in different performance than a second consistency policy. A consistency policy is selected from the plurality consistency policies for each object to improve system performance.
摘要翻译：提供用于维持一个对象的多个副本可能存在的系统中的一致性的系统和方法，用于维持一致的副本。使用多个一致性策略维护一致性，其中至少一个一致性策略导致与第二一致性策略不同的性能。从每个对象的多个一致性策略中选择一致性策略以提高系统性能。

36. 发明申请

US20050108191A1 System and method for achieving deferred invalidation consistency 失效
标题翻译：实现延期无效一致性的系统和方法
公开(公告)号：US20050108191A1
公开(公告)日：2005-05-19
申请号：US10715260
申请日：2003-11-17
申请人： Arun Iyengar , Richard King , Daniela Rosu , Karen Witting
发明人： Arun Iyengar , Richard King , Daniela Rosu , Karen Witting
IPC分类号： G06F7/00 , G06F17/30
CPC分类号： G06F17/30902 , Y10S707/955 , Y10S707/99953 , Y10S707/99954
摘要： In a system having a plurality of caches, a method for maintaining cached objects includes storing an object in a plurality of caches. In response to a request to update the object, a future invalidation time is determined when the object should be invalidated in caches currently storing the object. Updating of the object is delayed until the invalidation time has passed.
摘要翻译：在具有多个高速缓存的系统中，用于维护高速缓存对象的方法包括将对象存储在多个高速缓存中。响应于更新对象的请求，当对象应该在当前存储对象的高速缓存中被禁用时，确定将来的无效时间。对象的更新被延迟，直到失效时间过去。

37. 发明授权

US06553411B1 System and method for cache acceleration 有权
标题翻译：缓存加速的系统和方法
公开(公告)号：US06553411B1
公开(公告)日：2003-04-22
申请号：US09313409
申请日：1999-05-18
申请人： Daniel M. Dias , Arun K. Iyengar , Daniela Rosu , Renu Tewari
发明人： Daniel M. Dias , Arun K. Iyengar , Daniela Rosu , Renu Tewari
IPC分类号： G06F1516
CPC分类号： H04L29/06 , H04L67/2814 , H04L67/2852 , H04L67/2885 , H04L69/329
摘要： A method, which may be implemented by a program storage device readable by machine, tangibly embodying a program of instructions executable by the machine to perform method steps for satisfying requests between a client and a server including the steps of providing a first entity with a directory of information about contents of a cache of a second entity, the first entity for receiving a request from a client, determining whether the directory of information indicates that the request is satisfied by the cache of the second entity by querying the directory of information on the first entity, sending the request to the second entity, if the directory indicates that the request is satisfied by the cache of the second entity, and otherwise, sending the request to be satisfied by another entity. A system is also included.
摘要翻译：可以由机器可读的程序存储设备实现的方法，其有形地体现由机器执行的指令程序，以执行用于满足客户端与服务器之间的请求的方法步骤，包括以下步骤：向第一实体提供目录关于第二实体的缓存的内容的信息，用于从客户端接收请求的第一实体，通过查询第二实体的信息目录来确定信息目录是否指示该请求被第二实体的高速缓存所满足第一实体向第二实体发送请求，如果目录指示该请求被第二实体的高速缓存满足，否则发送另一个实体要满足的请求。还包括一个系统。

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