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    • 33. 发明申请
    • SERVICE MANAGEMENT PLATFORM FOR FLEET OF ASSETS
    • 资产负债表服务管理平台
    • US20120123951A1
    • 2012-05-17
    • US13297863
    • 2011-11-16
    • Richard Michael HYATTSatish JoshiNagendran ParasuRobert Hewes
    • Richard Michael HYATTSatish JoshiNagendran ParasuRobert Hewes
    • G06Q10/08
    • G06Q10/10G06Q10/20
    • A system for managing a plurality of assets and a plurality of parties related to those assets includes a plurality of data sources with information related to the parties and the service of the assets and a first service management server. The service management server may be configured as first and second servers with different functionalities. The service management server, or the first and second service management servers, is configured to collect the data from the plurality of data sources related to the parties and the service of the assets; and is configured to determine maintenance or service requirements for the assets, collect and distribute asset specific data for managing the service requirements of the assets, facilitate communication between parties to a service event, and maintain current and historical data about the service event.
    • 用于管理与这些资产相关的多个资产和多个方的系统包括具有与各方有关的信息和资产的服务的多个数据源以及第一服务管理服务器。 服务管理服务器可以被配置为具有不同功能的第一和第二服务器。 服务管理服务器或第一和第二服务管理服务器被配置为从与该方资源相关的多个数据源和该资产的服务中收集数据; 并且被配置为确定资产的维护或服务要求,收集和分配用于管理资产的服务需求的资产特定数据,促进服务事件的各方之间的通信,并维护关于服务事件的当前和历史数据。
    • 35. 发明申请
    • Application server providing personalized voice enabled web application services using extensible markup language documents
    • 应用程序服务器使用可扩展标记语言文档提供启用个性化语音的Web应用程序服务
    • US20050192809A1
    • 2005-09-01
    • US11108119
    • 2005-04-18
    • Lewis DodrillSatish JoshiRyan DannerSteven Martin
    • Lewis DodrillSatish JoshiRyan DannerSteven Martin
    • G10L13/04G10L15/22G10L15/26G10L15/28H04L12/58H04L29/06H04L29/08H04M3/493H04M3/53H04M3/533H04M7/12G10L11/00
    • H04L69/329G10L13/00G10L15/22G10L15/30G10L2015/228H04L29/06H04L51/04H04L67/02H04L67/142H04L67/306H04L67/34H04M3/4938H04M3/53H04M3/5307H04M3/533H04M7/12H04M2203/253H04M2203/308H04M2203/4509
    • A unified web-based voice messaging system provides voice application control between a web browser and an application server via an hypertext transport protocol (HTTP) connection on an Internet Protocol (IP) network. The application server, configured for executing a voice application defined by XML documents, selects an XML document for execution of a corresponding voice application operation based on a determined presence of a user-specific XML document that specifies the corresponding voice application operation. The application server, upon receiving a voice application operation request from a browser serving a user, determines whether a personalized, user specific XML document exists for the user and for the corresponding voice application operation. If the application server determines the presence of the personalized XML document for a user-specific execution of the corresponding voice application operation, the application server dynamically generates a personalized HTML page having media content and control tags for personalized execution of the voice application operation; however if the application server determines an absence of the personalized XML document for the user-specific execution of the corresponding voice application operation, the application server dynamically generates a generic HTML page for generic execution of the voice application operation. Hence, a user can personalize any number of voice application operations, enabling a web-based voice application to be completely customized or merely partially customized.
    • 统一的基于web的语音消息系统通过互联网协议(IP)网络上的超文本传输​​协议(HTTP)连接在web浏览器和应用服务器之间提供语音应用控制。 配置用于执行由XML文档定义的语音应用的应用服务器基于确定存在指定对应语音应用操作的用户特定XML文档来选择用于执行对应语音应用操作的XML文档。 应用服务器在从服务于用户的浏览器接收到语音应用操作请求时,确定是否存在针对用户的个性化的,特定于用户的XML文档以及相应的语音应用操作。 如果应用服务器确定存在个性化的XML文档以进行相应的语音应用操作的特定用户执行,则应用服务器动态地生成具有媒体内容和控制标签的个性化HTML页面,用于个性化执行语音应用操作; 然而,如果应用服务器确定不存在用于用户特定执行相应语音应用操作的个性化XML文档,则应用服务器动态地生成用于语音应用操作的通用执行的通用HTML页面。 因此,用户可以个性化任何数量的语音应用操作,使得基于web的语音应用程序能够被完全定制或仅部分定制。