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31. 发明授权

US08126753B2 Evaluation of a process metric 有权
标题翻译：评估流程度量
公开(公告)号：US08126753B2
公开(公告)日：2012-02-28
申请号：US11834328
申请日：2007-08-06
申请人： Nikolaos Anerousis , Abhijit Bose , Genady Grabarnik , Debanjan Saha , Larisa Shwartz , Shu Tao
发明人： Nikolaos Anerousis , Abhijit Bose , Genady Grabarnik , Debanjan Saha , Larisa Shwartz , Shu Tao
IPC分类号： G06F17/60
CPC分类号： G06Q10/06 , G06Q10/04 , G06Q10/063 , G06Q10/06395
摘要： An exemplary method of responding to a request for a value of at least one metric associated with at least one process includes a step of determining whether responding to the request requires updating the value of the at least one metric. When responding to the request does not require updating the value of the at least one metric, a response is determined based at least in part on at least one stored value of the at least one metric. When responding to the request does require updating the value of the at least one metric, the value of the at least one metric is updated and a response is determined based at least in part on the at least one updated value of the at least one metric. Updating the value of the at least one metric, at least when responding to the request requires updating the value of the at least one metric, includes steps of determining at least one new value of the at least one metric based at least in part on at least one stored value of the at least one metric and storing the at least one new value of the at least one metric. The method also includes a step of responding to the request with the determined response.
摘要翻译：响应对与至少一个过程相关联的至少一个度量的值的请求的示例性方法包括确定对该请求的响应是否需要更新该至少一个度量的值的步骤。当响应于请求不需要更新至少一个度量的值时，至少部分地基于至少一个度量的至少一个存储的值来确定响应。当响应于请求确实需要更新至少一个度量的值时，更新至少一个度量的值，并且至少部分地基于至少一个度量的至少一个更新值来确定响应。至少在响应于该请求需要更新至少一个度量的值时，更新该至少一个度量的值包括以下步骤：至少部分地基于以下内容来确定至少一个度量的至少一个新值：所述至少一个度量的至少一个存储值并且存储所述至少一个度量的所述至少一个新值。该方法还包括以确定的响应来响应请求的步骤。

32. 发明申请

US20100031095A1 METHOD AND APPARATUS FOR ENHANCING TICKETING SYSTEM IN A SERVICE MANAGEMENT PROCESS FOR EFFICIENT PROBLEM RESOLULTION 审中-公开
标题翻译：在有效问题解决方案的服务管理过程中增强制作系统的方法和装置
公开(公告)号：US20100031095A1
公开(公告)日：2010-02-04
申请号：US12181563
申请日：2008-07-29
申请人： Yaoping Ruan , Debanjan Saha , Ramendra K. Sahoo , Sambit Sahu , Anees Shaikh
发明人： Yaoping Ruan , Debanjan Saha , Ramendra K. Sahoo , Sambit Sahu , Anees Shaikh
IPC分类号： G06F11/07
CPC分类号： G06Q10/06
摘要： Problem ticket usage is improved by adding dynamic information to the ticket or using dynamic information to prompt the user or customer for additional information. Two categories of dynamic information are used. In the case where an initial problem ticket involves identification of a problem component the dynamic information is derived from abnormal status of related components, such as components which support the problem component. In the case where an initial problem ticket involves problem symptom information, data is derived from resolved problem tickets by identifying important words or concepts which are stored in connection with the particular symptom. When later problem tickets having the same symptom are identified the related important words or concepts are either added to the problem ticket or are used to prompt customers or users for additional information. A system implementing an embodiment of the invention is also described.
摘要翻译：通过向机票添加动态信息或使用动态信息来提示用户或客户获取更多信息来改进问题票使用。使用两类动态信息。在初始问题票涉及识别问题组件的情况下，动态信息是从相关组件的异常状态导出的，例如支持问题组件的组件。在初始问题票涉及问题症状信息的情况下，通过识别与特定症状相关联存储的重要单词或概念，从解决的问题票据导出数据。当识别出具有相同症状的后续问题票时，将相关的重要词或概念添加到问题单，或用于提示客户或用户获取更多信息。还描述了实现本发明的实施例的系统。

33. 发明申请

US20090198720A1 METHOD FOR CREATING A PROCESS NOMENCLATURE 审中-公开
标题翻译：创建过程名称的方法
公开(公告)号：US20090198720A1
公开(公告)日：2009-08-06
申请号：US12023089
申请日：2008-01-31
申请人： Debanjan Saha , Ramendra K. Sahoo , Anees A. Shaikh
发明人： Debanjan Saha , Ramendra K. Sahoo , Anees A. Shaikh
IPC分类号： G06F17/30
CPC分类号： G06Q10/06
摘要： Techniques for creating a nomenclature to represent one or more groups within a process are provided. The techniques include obtaining a process, wherein the process comprises one or more groups, and creating a nomenclature to represent the one or more groups, wherein the nomenclature facilitates usability of the process in at least one of an operation and design environment. Techniques are also provided for generating a database of one or more processes, wherein each process is represented by a nomenclature.
摘要翻译：提供了用于创建用于表示过程中的一个或多个组的术语的技术。这些技术包括获得一个过程，其中该过程包括一个或多个组，并且创建表示一个或多个组的命名，其中命名方法促进了操作和设计环境中的至少一个中该过程的可用性。还提供了用于生成一个或多个过程的数据库的技术，其中每个过程由命名法表示。

34. 发明申请

US20090055684A1 METHOD AND APPARATUS FOR EFFICIENT PROBLEM RESOLUTION VIA INCREMENTALLY CONSTRUCTED CAUSALITY MODEL BASED ON HISTORY DATA 审中-公开
标题翻译：通过基于历史数据的增量建模理论模型的有效问题解决方法和装置
公开(公告)号：US20090055684A1
公开(公告)日：2009-02-26
申请号：US11844012
申请日：2007-08-23
申请人： Hani T. Jamjoom , Debanjan Saha , Sambit Sahu , Shu Tao
发明人： Hani T. Jamjoom , Debanjan Saha , Sambit Sahu , Shu Tao
IPC分类号： G06F11/00
CPC分类号： G06F11/0709 , G06F11/079 , G06F11/2294 , H04L41/0631 , H04L41/5074
摘要： A system for problem resolution in network and systems management includes a database of trouble ticket data including information fields for checked components and affected components, an automated model builder system that processes the trouble ticket data to construct a causality model to represent causality information between system components identified in the checked component and affected component fields of the trouble ticket data, and an automated problem analysis system that receives information indicative of a problem event and determines a cause of the problem event using the causality model.
摘要翻译：网络和系统管理中的解决问题的系统包括故障单数据的数据库，包括检查的组件和受影响的组件的信息字段;自动化模型构建器系统，其处理故障单数据以构建因果模型以表示系统组件之间的因果信息在故障单数据的检查组件和受影响的组件字段中识别，以及自动化问题分析系统，其接收指示问题事件的信息，并使用因果模型确定问题事件的原因。

35. 发明申请

US20090043619A1 Evaluation of a Process Metric 有权
标题翻译：过程公制的评估
公开(公告)号：US20090043619A1
公开(公告)日：2009-02-12
申请号：US11834328
申请日：2007-08-06
申请人： Nikolaos Anerousis , Abhijit Bose , Genady Grabamik , Debanjan Saha , Larisa Shwartz , Shu Tao
发明人： Nikolaos Anerousis , Abhijit Bose , Genady Grabamik , Debanjan Saha , Larisa Shwartz , Shu Tao
IPC分类号： G06Q10/00
CPC分类号： G06Q10/06 , G06Q10/04 , G06Q10/063 , G06Q10/06395
摘要： An exemplary method of responding to a request for a value of at least one metric associated with at least one process includes a step of determining whether responding to the request requires updating the value of the at least one metric. When responding to the request does not require updating the value of the at least one metric, a response is determined based at least in part on at least one stored value of the at least one metric. When responding to the request does require updating the value of the at least one metric, the value of the at least one metric is updated and a response is determined based at least in part on the at least one updated value of the at least one metric. Updating the value of the at least one metric, at least when responding to the request requires updating the value of the at least one metric, includes steps of determining at least one new value of the at least one metric based at least in part on at least one stored value of the at least one metric and storing the at least one new value of the at least one metric. The method also includes a step of responding to the request with the determined response.
摘要翻译：响应对与至少一个过程相关联的至少一个度量的值的请求的示例性方法包括确定对该请求的响应是否需要更新该至少一个度量的值的步骤。当响应于请求不需要更新至少一个度量的值时，至少部分地基于至少一个度量的至少一个存储的值来确定响应。当响应于请求确实需要更新至少一个度量的值时，更新至少一个度量的值，并且至少部分地基于至少一个度量的至少一个更新值来确定响应。至少在响应于该请求需要更新至少一个度量的值时，更新该至少一个度量的值包括以下步骤：至少部分地基于以下内容来确定至少一个度量的至少一个新值：所述至少一个度量的至少一个存储值并且存储所述至少一个度量的所述至少一个新值。该方法还包括以确定的响应响应该请求的步骤。

36. 发明申请

US20080226047A1 SYSTEM AND METHOD FOR SPAM DETECTION 失效
标题翻译：用于垃圾邮件检测的系统和方法
公开(公告)号：US20080226047A1
公开(公告)日：2008-09-18
申请号：US12131334
申请日：2008-06-02
申请人： John Reumann , Debanjan Saha , Zon-Yin Shae , Kunwadee Sripanidkulchai
发明人： John Reumann , Debanjan Saha , Zon-Yin Shae , Kunwadee Sripanidkulchai
IPC分类号： H04M1/56
CPC分类号： H04M3/436 , H04L29/06027 , H04L65/1079
摘要： A caller verification system and method include generating a challenge to be sent to a caller which requires a response from the caller prior to accepting a call. A response or lack thereof is determined from the caller, and the response is analyzed relative to an acceptable response to determine whether the caller is acceptable to communicate with. If the caller is acceptable, the call may be accepted.
摘要翻译：呼叫者验证系统和方法包括在接受呼叫之前产生要发送给呼叫者的质询，其要求来自呼叫者的响应。从呼叫者确定响应或不足，并且相对于可接受的响应来分析响应，以确定呼叫者是否可接受与之通信。如果呼叫者可以接受，则可以接受呼叫。

37. 发明申请

US20080198770A1 N-WAYS CONFERENCE SYSTEM USING ONLY PARTICIPANTS' TELEPHONY DEVICES WITHOUT EXTERNAL CONFERENCE SERVER 失效
标题翻译：仅使用无外部会议服务器的参与者电话设备的N-WAYS会议系统
公开(公告)号：US20080198770A1
公开(公告)日：2008-08-21
申请号：US12114890
申请日：2008-05-05
申请人： Debanjan Saha , Zon-Yin Shae
发明人： Debanjan Saha , Zon-Yin Shae
IPC分类号： H04L12/16 , H04M3/42
CPC分类号： H04M3/56 , H04M3/12
摘要： An n-ways conferencing system using only the participants' telephony devices and without an external conference server. A plurality of telephony devices dial in to and report their mixing capability to a connection topology manager. The connection topology manager also determines the location of each telephony device and neighboring telephony device pairs in the conference service, as each telephony device is used for mixing voice signals of its closest neighbors, and calculates a minimum conference traffic delay for each telephony device. The connection topology manager then builds a topology for the conference service based on the mixing capability, location, and minimum conference traffic delay, wherein the connection topology manager distributes a mixing computation in a substantially uniform manner across the plurality of telephony devices. When a change in the network condition is detected, the connection topology manager rebuilds the topology to bypass the change in the network condition.
摘要翻译：仅使用参与者的电话设备并且没有外部会议服务器的n路会议系统。多个电话设备拨入并向连接拓扑管理器报告其混合能力。连接拓扑管理器还确定会议服务中每个电话设备和相邻电话设备对的位置，因为每个电话设备用于混合其最近邻居的语音信号，并且计算每个电话设备的最小会议业务延迟。连接拓扑管理器然后基于混合能力，位置和最小会议业务延迟构建会议服务的拓扑，其中，连接拓扑管理器以跨过多个电话设备的基本均匀的方式分配混合计算。当检测到网络状况发生变化时，连接拓扑管理器重建拓扑以绕过网络状况的变化。

38. 发明申请

US20080163207A1 MOVEABLE ACCESS CONTROL LIST (ACL) MECHANISMS FOR HYPERVISORS AND VIRTUAL MACHINES AND VIRTUAL PORT FIREWALLS 有权
标题翻译：高性能和虚拟机和虚拟端口防火墙的移动访问控制列表（ACL）机制
公开(公告)号：US20080163207A1
公开(公告)日：2008-07-03
申请号：US11619536
申请日：2007-01-03
申请人： John Reumann , Debanjan Saha , Sambit Sahu , Dinesh Chandra Verma
发明人： John Reumann , Debanjan Saha , Sambit Sahu , Dinesh Chandra Verma
IPC分类号： G06F9/455
CPC分类号： G06F9/455 , B81B7/0061 , B81B2201/0257 , G06F9/45533 , G06F9/5077 , H01L24/73 , H01L2224/32225 , H01L2224/48091 , H01L2224/48137 , H01L2224/48227 , H01L2224/73265 , H01L2924/01046 , H01L2924/01078 , H01L2924/01079 , H01L2924/19041 , H04L63/0227 , H04L63/0263 , H04L63/0272 , H04L63/101 , H04L63/20 , H04R1/04 , H04R1/2869 , H04R19/005 , H04R31/006 , H01L2924/00014 , H01L2924/00 , H01L2924/00012
摘要： A method (and system) which provides virtual machine migration with filtered network connectivity and control of network security of a virtual machine by enforcing network security and routing at a hypervisor layer at which the virtual machine partition is executed, and which is independent of guest operating systems.
摘要翻译：一种通过在执行虚拟机分区的虚拟机管理程序层执行网络安全和路由并且独立于客户机操作来提供虚拟机迁移与过滤的网络连接以及对虚拟机的网络安全性的控制的方法（和系统）系统。

39. 发明申请

US20070165811A1 System and method for spam detection 审中-公开
标题翻译：用于垃圾邮件检测的系统和方法
公开(公告)号：US20070165811A1
公开(公告)日：2007-07-19
申请号：US11334920
申请日：2006-01-19
申请人： John Reumann , Debanjan Saha , Zon-Yin Shae , Kunwadee Sripanidkulchai
发明人： John Reumann , Debanjan Saha , Zon-Yin Shae , Kunwadee Sripanidkulchai
IPC分类号： H04M3/42
CPC分类号： H04M3/436 , H04L29/06027 , H04L65/1079
摘要： A caller verification system and method include generating a challenge to be sent to a caller which requires a response from the caller prior to accepting a call. A response or lack thereof is determined from the caller, and the response is analyzed relative to an acceptable response to determine whether the caller is acceptable to communicate with. If the caller is acceptable, the call may be accepted.
摘要翻译：呼叫者验证系统和方法包括在接受呼叫之前产生要发送给呼叫者的质询，其要求来自呼叫者的响应。从呼叫者确定响应或不足，并且相对于可接受的响应分析响应，以确定呼叫者是否可接受进行通信。如果呼叫者可以接受，则可以接受呼叫。

40. 发明授权

US10614387B2 Method for creating a process nomenclature 有权
公开(公告)号：US10614387B2
公开(公告)日：2020-04-07
申请号：US12023089
申请日：2008-01-31
申请人： Debanjan Saha , Ramendra K. Sahoo , Anees A. Shaikh
发明人： Debanjan Saha , Ramendra K. Sahoo , Anees A. Shaikh
IPC分类号： G06Q10/00 , G06Q10/06
CPC分类号： G06Q10/06
摘要： Techniques for creating a nomenclature to represent one or more groups within a process are provided. The techniques include obtaining a process, wherein the process comprises one or more groups, and creating a nomenclature to represent the one or more groups, wherein the nomenclature facilitates usability of the process in at least one of an operation and design environment. Techniques are also provided for generating a database of one or more processes, wherein each process is represented by a nomenclature.

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