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21. 发明授权

US07706516B2 Intelligent handling of message refusal 有权
标题翻译：智能处理消息拒绝
公开(公告)号：US07706516B2
公开(公告)日：2010-04-27
申请号：US10262798
申请日：2002-10-02
申请人： Doree Duncan Seligmann
发明人： Doree Duncan Seligmann
IPC分类号： H04M3/42
CPC分类号： H04M1/72569 , H04L51/00 , H04M1/725 , H04M1/72547 , H04M1/72572 , H04M3/42229 , H04M3/53 , H04M2242/30 , H04M2250/10 , H04M2250/12 , H04W4/00
摘要： An apparatus for intelligently responding when a user refuses an incoming message at a telecommunications terminal is disclosed. In the illustrative embodiments, the apparatus comprises a processor that prompts the user to optionally specify (i) one or more acceptable alternative message delivery mechanisms (e.g., email, text chat, etc.), and/or (ii) one or more alternative devices (e.g., pager, PDA, etc.) when a user refuses an incoming message. For example, a user in a noisy environment who refuses a voice telephone call might specify the following as alternative delivery mechanisms and devices: short message service (SMS) on the user's pager, text chat on the same device as the first message, and email on the user's personal digital assistant (PDA).
摘要翻译：公开了一种当用户在电信终端拒绝输入消息时智能响应的装置。在说明性实施例中，该装置包括处理器，其提示用户可选地指定（i）一个或多个可接受的替代消息传递机制（例如，电子邮件，文本聊天等），和/或（ii）一个或多个替代当用户拒绝传入消息时，设备（例如，寻呼机，PDA等）。例如，拒绝语音电话呼叫的嘈杂环境中的用户可以指定以下作为替代传送机制和设备：用户的寻呼机上的短消息服务（SMS），与第一消息在同一设备上的文本聊天以及电子邮件在用户的个人数字助理（PDA）上。

22. 发明申请

US20090029683A1 Intelligent ringtone service 有权
标题翻译：智能铃声服务
公开(公告)号：US20090029683A1
公开(公告)日：2009-01-29
申请号：US12241900
申请日：2008-09-30
申请人： Taryn Moody , Doree Duncan Seligmann
发明人： Taryn Moody , Doree Duncan Seligmann
IPC分类号： H04W4/12
CPC分类号： H04W68/00 , H04M1/576 , H04M3/42051 , H04M3/537 , H04M19/04 , H04M19/048 , H04M2203/2066 , H04W4/12 , H04W68/02
摘要： An apparatus and methods are disclosed for enabling a telecommunications terminal to notify its user of the arrival of a message via an acoustic or visual signal whose properties are based on attributes of the message. A network infrastructure element (e.g., a switch, a private branch exchange [PBX], a server, etc.) receives a message directed to a terminal and sets the values of ringtone properties (e.g., tempo, volume, pitch, rhythm, etc.) based on attributes of an incoming message (e.g., the sender, a priority, a subject, the location from which the message was sent, etc.). In a first illustrative embodiment the network infrastructure element sends the message and the instantiated ringtone to the terminal, while in a second illustrative embodiment the network infrastructure element sends the message and the property values to the terminal, and the terminal plays a locally-stored ringtone in accordance with the property values.
摘要翻译：公开了一种用于使电信终端能够通过其属性基于消息的属性的声音或视觉信号通知其用户消息的到达的装置和方法。网络基础设施元件（例如，交换机，专用交换机[PBX]，服务器等）接收指向终端的消息，并设置铃声属性的值（例如，速度，音量，音调，节奏等）基于传入消息的属性（例如，发送者，优先级，主题，从其发送消息的位置等）。在第一示例性实施例中，网络基础设施元件将消息和所述实例化的铃声发送到终端，而在第二说明性实施例中，网络基础设施元件将消息和属性值发送到终端，并且终端播放本地存储的铃声按照物业价值。

23. 发明授权

US07013003B2 Location-based forwarding 有权
标题翻译：基于位置的转发
公开(公告)号：US07013003B2
公开(公告)日：2006-03-14
申请号：US10375252
申请日：2003-02-27
申请人： Doree Duncan Seligmann
发明人： Doree Duncan Seligmann
IPC分类号： H04M3/42
CPC分类号： H04W4/12 , A61B5/0002 , A61B5/1112 , H04L12/5692 , H04L51/38 , H04M1/72547 , H04M1/72566 , H04M1/72569 , H04M1/72572 , H04M3/42 , H04M3/42229 , H04M3/436 , H04M3/54 , H04M3/58 , H04M19/04 , H04M2203/2094 , H04M2242/30 , H04M2250/02 , H04M2250/10 , H04M2250/12 , H04W4/02 , H04W4/18 , H04W8/08 , H04W8/14 , H04W76/10 , H04W88/06
摘要： A method for enabling signals directed to a first telecommunications terminal to be forwarded to a second telecommunications terminal in the vicinity of the first terminal is disclosed. In particular, the illustrative embodiment automatically forwards signals to the closest telecommunications terminal for which the first terminal is authorized to do so.
摘要翻译：公开了一种用于使第一电信终端的信号转发到第一终端附近的第二电信终端的方法。特别地，说明性实施例自动地将信号转发到最初的电信终端，第一终端被授权为这样做。

24. 发明授权

US09646317B2 System and method for predicting user patterns for adaptive systems and user interfaces based on social synchrony and homophily 有权
公开(公告)号：US09646317B2
公开(公告)日：2017-05-09
申请号：US12978948
申请日：2010-12-27
申请人： Ajita John , Doree Duncan Seligmann
发明人： Ajita John , Doree Duncan Seligmann
IPC分类号： G06Q30/02 , H04L12/58 , G06F11/34 , G06Q50/00 , G06F17/30 , G06N3/00 , G06N99/00
CPC分类号： G06Q30/0201 , A63F13/795 , G06F9/5077 , G06F11/3438 , G06F11/3447 , G06F17/30861 , G06N3/004 , G06N99/005 , G06Q10/06 , G06Q10/10 , G06Q30/0241 , G06Q50/01 , H04L51/32 , H04L67/22
摘要： Disclosed herein are systems, methods, and non-transitory computer-readable storage media for managing user interfaces. A system for managing user interfaces is configured for categorizing users according to at least one of common user characteristics and common user behaviors with respect to at least a first domain to yield a group of users. The system is also configured for identifying at least one user behavior with respect to a second domain during a first time interval for at least one user in the group of users. The system is further configured for providing a customized interface for at least other users in the group of users with respect to the second domain during a second time interval after the first time interval. In the system, the content in the customized interface is based on the at least one user behavior.

25. 发明授权

US08869043B2 System for presenting applications on instant messaging clients 有权
标题翻译：在即时通讯客户端上呈现应用程序的系统
公开(公告)号：US08869043B2
公开(公告)日：2014-10-21
申请号：US10862726
申请日：2004-06-07
申请人： Yves D. Jean , Doree Duncan Seligmann
发明人： Yves D. Jean , Doree Duncan Seligmann
IPC分类号： G06F3/00 , H04L12/58 , H04L12/24 , H04L29/08
CPC分类号： H04L12/581 , H04L41/22 , H04L51/04 , H04L51/046 , H04L67/125 , H04L67/16
摘要： The present invention is a system for accessing applications from even the most basic Instant Message (IM) enabled mobile device. The system utilizes the IM infrastructure of a mobile device to deliver application interfaces and manage the user experience. The invention is particularly applicable to applications with graphical user interfaces (GUI), even typical desktop or web applications. The system performs a direct transformation of application user interfaces into an IM messaging model with minimal functional distortions. The users own application knowledge and experience is leveraged, reducing application customization in the system architecture. The system also incorporates presence-driven mechanisms in the architecture.
摘要翻译：本发明是用于从即使是最基本的即时消息（IM）启用的移动设备访问应用的系统。该系统利用移动设备的IM基础架构提供应用程序接口并管理用户体验。本发明特别适用于具有图形用户界面（GUI）的应用，甚至典型的桌面或web应用。系统将应用程序用户界面直接转换为具有最小功能失真的IM消息模型。利用用户自己的应用知识和经验，减少系统架构中的应用定制。该系统还结合架构中的存在驱动机制。

26. 发明授权

US08510230B2 Cohesive team selection based on a social network model 有权
标题翻译：基于社交网络模型的凝聚团队选拔
公开(公告)号：US08510230B2
公开(公告)日：2013-08-13
申请号：US11560733
申请日：2006-11-16
申请人： Ajita John , Ankur Mani , Doree Duncan Seligmann
发明人： Ajita John , Ankur Mani , Doree Duncan Seligmann
IPC分类号： G06Q99/00
CPC分类号： H04L67/306 , G06N5/02 , G06Q10/06
摘要： A method is disclosed that enables the selection of a team of people in an organization, such as a business enterprise, to participate in a task that involves communicating with each other, in which the selection of the team seeks to maximize the team cohesiveness. The illustrative embodiment of the present invention incorporates the use of a social network model to describe the communication pattern in the organization. Based on the relationship between the organization's social network structure and the cohesiveness between the people in the organization, the technique of the illustrative embodiment estimates the dyadic cohesiveness of each pair of people, which is defined as the expected value of relationship strength between each evaluated pair of people. One component of the relationship strength is the number of interactions between the two people in the pair. The technique of the illustrative embodiment then uses the cohesiveness estimates to select teams.
摘要翻译：公开了一种方法，其能够选择组织（例如商业企业）中的一组人员参与涉及彼此通信的任务，其中团队的选择旨在使团队凝聚力最大化。本发明的说明性实施例包括使用社交网络模型来描述组织中的通信模式。基于组织的社会网络结构与组织中的人员之间的凝聚力的关系，说明性实施例的技术估计了每对人的二元结合性，其被定义为每个评估对之间的关系强度的预期值的人。关系力量的一个组成部分是两人之间的互动次数。说明性实施例的技术然后使用凝聚力估计来选择团队。

27. 发明授权

US08027455B2 Ringbacks based on extrinsic information 有权
标题翻译：基于外在信息的回响
公开(公告)号：US08027455B2
公开(公告)日：2011-09-27
申请号：US11028967
申请日：2005-01-04
申请人： Taryn Moody , Doree Duncan Seligmann
发明人： Taryn Moody , Doree Duncan Seligmann
IPC分类号： H04M3/00
CPC分类号： H04M3/42093 , H04M3/42017 , H04M2203/2072 , Y10S379/911
摘要： An apparatus and methods are disclosed that enable a first user of a telecommunications terminal to receive, upon placing a call to a second user, a ringback signal that is based on information that is extrinsic to the telecommunications system that handles the call (i.e., information that is independent of the state of the telecommunications system). Such extrinsic information might include: entries in a user schedule (e.g., from a groupware application such as Lotus Notes® that is hosted on a server, from a personal digital assistant [PDA] calendar, etc.); environmental parameters at the first and/or second user's terminal (e.g., temperature, ambient sound pressure, ambient luminosity, etc.); physiological parameters of the first and/or second users (e.g., heart rate, respiration rate, body temperature, brain activity, etc.); stock ticker information; weather forecasts; sports scores; updated election results; and so forth.
摘要翻译：公开了一种装置和方法，其使得电信终端的第一用户能够在对第二用户发出呼叫时接收基于处理呼叫的电信系统外部信息的回铃信号（即，信息这与电信系统的状态无关）。这样的外在信息可以包括：用户调度中的条目（例如，来自诸如服务器上托管的诸如Lotus Notes的组件应用程序，来自个人数字助理[PDA]日历等）的条目）; 在第一和/或第二用户终端处的环境参数（例如，温度，环境声压，环境亮度等）; 第一和/或第二用户的生理参数（例如，心率，呼吸速率，体温，脑活动等）; 股票行情信息; 天气预报运动成绩; 选举结果更新; 等等。

28. 发明授权

US07415417B2 Presence awareness agent 有权
标题翻译：在场意识代理
公开(公告)号：US07415417B2
公开(公告)日：2008-08-19
申请号：US10099144
申请日：2002-03-15
申请人： David G. Boyer , Sally Cartwright , Susan K. Harkreader , Thomas L. Hemm , Joylee Kohler , Doree Duncan Seligmann
发明人： David G. Boyer , Sally Cartwright , Susan K. Harkreader , Thomas L. Hemm , Joylee Kohler , Doree Duncan Seligmann
IPC分类号： G06Q10/00 , H04M3/00
CPC分类号： G06Q30/02 , G06Q30/016 , G06Q30/0281
摘要： The present invention is directed to a customer contact 100 in which a agent service function 136 to collect predetermined types of information regarding the contact and/or the contact center 100 and interface with the contact. The interface can include presenting service options to the contact. A mood detector 152 can be used to collect information about the customer's state of mind.
摘要翻译：本发明涉及一种客户联系人100，其中代理服务功能136收集关于联系人和/或联络中心100的预定类型的信息并且与联系人的接口。该界面可以包括向联系人提供服务选项。情绪检测器152可用于收集关于顾客心情的信息。

29. 发明申请

US20080120261A1 Cohesive Team Selection Based on a Social Network Model 有权
标题翻译：基于社会网络模型的凝聚团队选拔
公开(公告)号：US20080120261A1
公开(公告)日：2008-05-22
申请号：US11560733
申请日：2006-11-16
申请人： Ajita John , Ankur Mani , Doree Duncan Seligmann
发明人： Ajita John , Ankur Mani , Doree Duncan Seligmann
IPC分类号： G06N5/02
CPC分类号： H04L67/306 , G06N5/02 , G06Q10/06
摘要： A method is disclosed that enables the selection of a team of people in an organization, such as a business enterprise, to participate in a task that involves communicating with each other, in which the selection of the team seeks to maximize the team cohesiveness. The illustrative embodiment of the present invention incorporates the use of a social network model to describe the communication pattern in the organization. Based on the relationship between the organization's social network structure and the cohesiveness between the people in the organization, the technique of the illustrative embodiment estimates the dyadic cohesiveness of each pair of people, which is defined as the expected value of relationship strength between each evaluated pair of people. One component of the relationship strength is the number of interactions between the two people in the pair. The technique of the illustrative embodiment then uses the cohesiveness estimates to select teams.
摘要翻译：公开了一种方法，其能够选择组织（例如商业企业）中的一组人员参与涉及彼此通信的任务，其中团队的选择旨在使团队凝聚力最大化。本发明的说明性实施例包括使用社交网络模型来描述组织中的通信模式。基于组织的社会网络结构与组织中的人员之间的凝聚力的关系，说明性实施例的技术估计了每对人的二元结合性，其被定义为每个评估对之间的关系强度的预期值的人。关系力量的一个组成部分是两人之间的互动次数。说明性实施例的技术然后使用凝聚力估计来选择团队。

30. 发明授权

US07302253B2 Coordination of ringtones by a telecommunications terminal across multiple terminals 有权
标题翻译：通过多个终端的电信终端协调铃声
公开(公告)号：US07302253B2
公开(公告)日：2007-11-27
申请号：US10915500
申请日：2004-08-10
申请人： Taryn Moody , Doree Duncan Seligmann
发明人： Taryn Moody , Doree Duncan Seligmann
IPC分类号： H04M1/663
CPC分类号： H04M1/72547 , H04M1/72563 , H04M19/04
摘要： An apparatus and methods are disclosed for enabling multiple telecommunications terminals that are associated with a common user to notify their user of the arrival of an incoming message via a ringtone, where the ringtone is: (i) coordinated across the terminals, and (ii) customized for each terminal based on one or more attributes of the terminal. In particular, in the illustrative embodiments a coordinating terminal that receives a message also directed to another telecommunications terminal sets the values of one or more properties of a ringtone (e.g., tempo, timbre, pitch, rhythm, etc.) based on one or more attributes of the other telecommunications terminal (e.g., terminal type, etc.).
摘要翻译：公开了一种装置和方法，用于使与多个通用终端相关联的多个电信终端通过铃声通知其用户，其中，所述铃声是：（i）跨终端协调，以及（ii）基于终端的一个或多个属性为每个终端定制。特别地，在说明性实施例中，接收还指向另一个电信终端的消息的协调终端基于一个或多个设置铃声的一个或多个属性（例如，速度，音色，音调，节奏等）的值其他电信终端的属性（例如终端类型等）。

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