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1. 发明申请

WO2021194372A1 METHODS AND SYSTEMS FOR MANAGING MEETING NOTES 审中-公开
公开(公告)号：WO2021194372A1
公开(公告)日：2021-09-30
申请号：PCT/RU2020/000189
申请日：2020-03-26
申请人： RINGCENTRAL, INC. , VENDROW, Vlad , KRIKUNOV, Alexey Vladimirovich , CHIRVA, Ivan Sergeevich , BLIZNYUK, Danil Dmitrievich , VAN RENSBURG, Christopher , BOGATKO, Alexander Nikolaevich
发明人： VENDROW, Vlad , KRIKUNOV, Alexey Vladimirovich , CHIRVA, Ivan Sergeevich , BLIZNYUK, Danil Dmitrievich , VAN RENSBURG, Christopher , BOGATKO, Alexander Nikolaevich
IPC分类号： G06K9/00 , G06F40/30 , G06K9/00315 , G06K9/00335 , G06N20/00 , G06N3/08 , H04L12/1818 , H04L12/1822 , H04L12/1831
摘要： The present disclosure provides systems and methods for managing meeting notes. In accordance with some embodiments, a method is provided that includes receiving nonverbal cue information associated with one or more meeting participants, determining an engagement level for each of the one or more meeting participants based on emotional information associated with the nonverbal cue information, composing meeting notes based on the determined engagement level for each of the one or more meeting participants, and storing the meeting notes.

2. 发明申请

WO2011068878A2 UNIVERSAL CALL MANAGEMENT PLATFORM 审中-公开
标题翻译：通用呼叫管理平台
公开(公告)号：WO2011068878A2
公开(公告)日：2011-06-09
申请号：PCT/US2010/058569
申请日：2010-12-01
申请人： RINGCENTRAL, INC. , VENDROW, Vlad , CHAU, Vi , SHAH, Praful , SHMUNIS, Vladimir
发明人： VENDROW, Vlad , CHAU, Vi , SHAH, Praful , SHMUNIS, Vladimir
IPC分类号： H04W76/04 , H04W88/18
CPC分类号： H04W4/12 , H04L51/16 , H04L51/32 , H04M1/57 , H04M1/64 , H04M1/663 , H04M1/72552 , H04M1/72563 , H04M3/42008 , H04M3/42314 , H04M3/5141 , H04M2201/60 , H04M2203/4536
摘要： Systems, methods and computer program products for enabling integration between various internet- or non-internet based communication services (e.g., as provided by different communications platforms and service providers) using a universal platform are described. In some implementations, a service manager is provided that can integrate call management capabilities with multiple communications platforms using the universal platform to enable seamless communication between the various platforms. For example, interactions between individual users on one or more platforms can be tracked in a single conversation history as a threaded interface. The universal platform can integrate with various platforms and third party protocols and services to provide call features that include, for example, call forwarding, call handling, multiple greeting prompts, call screening rules, ring-out rules, international calling, caller ID rules, after hours, and announcement prompts.
摘要翻译：描述了使用通用平台实现各种基于因特网或非基于因特网的通信服务（例如，由不同通信平台和服务提供商提供的）之间的集成的系统，方法和计算机程序产品。在一些实施方式中，提供了可以使用通用平台将呼叫管理能力与多个通信平台集成以实现各种平台之间的无缝通信的服务管理器。例如，一个或多个平台上的单个用户之间的交互可以在单个对话历史中作为线程接口进行跟踪。通用平台可以与各种平台和第三方协议和服务集成，以提供呼叫功能，例如包括呼叫转移，呼叫处理，多个问候提示，呼叫筛选规则，振铃规则，国际呼叫，呼叫者ID规则，工作时间后，以及公告提示。

3. 发明申请

WO2010068508A2 DATABASE FAILURE DETECTION AND RECOVERY FOR CALL MANAGEMENT SYSTEM 审中-公开
标题翻译：数据库故障检测和恢复呼叫管理系统
公开(公告)号：WO2010068508A2
公开(公告)日：2010-06-17
申请号：PCT/US2009/065987
申请日：2009-11-25
申请人： RINGCENTRAL, INC. , VENDROW, Vlad , YOUNG, Bruce , SHAH, Praful , ELPINER, Boris , SHMUNIS, Vladimir
发明人： VENDROW, Vlad , YOUNG, Bruce , SHAH, Praful , ELPINER, Boris , SHMUNIS, Vladimir
IPC分类号： H04M3/436 , H04M3/42
CPC分类号： H04M3/2254
摘要： Methods, systems, apparatus and computer program products for managing calls using a call management system are described. The call management system can receive a call from a communication device and directs the call to a call database containing configuration information for supporting outbound calls. If the call management system detects or obtains notification of a failure associated with the call database, the system automatically bypasses the call database and makes the outbound call using default configuration and call routing information. A second or backup database is used to log call details which can be copied or moved to the call database after the call database is back in service.
摘要翻译：描述了使用呼叫管理系统管理呼叫的方法，系统，装置和计算机程序产品。呼叫管理系统可以从通信设备接收呼叫，并且将呼叫引导到包含用于支持出站呼叫的配置信息的呼叫数据库。如果呼叫管理系统检测到或获取与呼叫数据库相关联的故障通知，系统将自动绕过呼叫数据库，并使用默认配置和呼叫路由信息进行呼出呼叫。第二个或备份数据库用于记录在呼叫数据库恢复使用后可以复制或移动到呼叫数据库的呼叫详细信息。

4. 发明申请

WO2010047860A1 INSTANT ACTIVATION AND PROVISIONING FOR TELECOMMUNICATION SERVICES ON A MOBILE DEVICE 审中-公开
标题翻译：在移动设备上的电信服务的即时激活和提供
公开(公告)号：WO2010047860A1
公开(公告)日：2010-04-29
申请号：PCT/US2009/051751
申请日：2009-07-24
申请人： RINGCENTRAL, INC. , VENDROW, Vlad , SHAH, Praful , SHMUNIS, Vladimir
发明人： VENDROW, Vlad , SHAH, Praful , SHMUNIS, Vladimir
IPC分类号： H04W8/20 , H04W4/12 , H04W4/16
CPC分类号： H04W4/50 , H04M1/72525 , H04M1/72552 , H04M1/72563 , H04M3/42153 , H04M3/4234 , H04M2242/08 , H04M2250/66 , H04W84/105 , H04W84/16
摘要： Methods and systems for instant activation of virtual PBX services on a mobile device are disclosed. In one aspect, a user request for activating virtual PBX services is received on a mobile device. An available primary identification number for the virtual PBX services is retrieved from a telecommunication service provider (TSP). A user interface is presented on the mobile device including a first interface portion presenting the available primary identification number and a second interface portion configured to receive a user identifier. Upon receiving the user input specifying the user identifier and while the user interface is still presented on the mobile device, a user instruction for activating the virtual PBX services is received. Upon receiving the user instruction, the user identifier is sent to the TSP. Then, a confirmation is received from the TSP.
摘要翻译：公开了用于在移动设备上即时激活虚拟PBX服务的方法和系统。在一个方面，在移动设备上接收用于激活虚拟PBX服务的用户请求。从电信服务提供商（TSP）检索虚拟PBX服务的可用主标识号。在移动设备上呈现用户界面，包括呈现可用主标识号的第一接口部分和被配置为接收用户标识符的第二接口部分。一旦接收到指定用户标识符的用户输入，并且当用户界面仍然呈现在移动设备上时，接收到用于激活虚拟PBX服务的用户指令。在接收到用户指令后，将用户标识符发送到TSP。然后，从TSP收到确认。

5. 发明申请

WO2022146169A1 SYSTEM AND METHOD FOR NOISE CANCELLATION 审中-公开
公开(公告)号：WO2022146169A1
公开(公告)日：2022-07-07
申请号：PCT/RU2020/000790
申请日：2020-12-30
申请人： RINGCENTRAL, INC., (A DELAWARE CORPORATION) , VENDROW, Vlad , MIKHAILOV, Ilya Vladimirovich
发明人： VENDROW, Vlad , MIKHAILOV, Ilya Vladimirovich
IPC分类号： H04N7/15 , G10L21/02 , G10L17/04
摘要： A method includes receiving a video data associated with a user in an electronic conference. The method further includes receiving an audio data associated with the user in the electronic conference. It is appreciated that the video data is processed to determine one or more actions taken by the user, and wherein the processing identifies a physical surrounding of the user. The method further includes identifying a portion of the audio data to be suppressed based on the one or more actions taken by the user during the electronic conference and further based on the identification of the physical surrounding of the user.

6. 发明申请

WO2014052027A1 HIGH AVAILABILITY FOR CLOUD-BASED SERVICES 审中-公开
标题翻译：基于云计算服务的高可用性
公开(公告)号：WO2014052027A1
公开(公告)日：2014-04-03
申请号：PCT/US2013/059492
申请日：2013-09-12
申请人： RINGCENTRAL, INC. , CHONG, John , SOLOVEY, Dmitriy Alexandrovich , VENDROW, Vlad
发明人： CHONG, John , SOLOVEY, Dmitriy Alexandrovich , VENDROW, Vlad
IPC分类号： H04L12/893 , H04L12/911 , G06F15/173
CPC分类号： H04L61/1511 , G06F11/2038 , H04L41/0659 , H04L41/50 , H04L61/609
摘要： High availability mechanisms are described for cloud-based services such as voice-over-IP (VoIP) services.
摘要翻译：对基于云的服务（例如IP语音（VoIP））服务描述了高可用性机制。

7. 发明申请

WO2010065168A1 AUTHENTICATED FACSIMILE TRANSMISSION FROM MOBILE DEVICES 审中-公开
标题翻译：来自移动设备的认证的FACSIMILE传输
公开(公告)号：WO2010065168A1
公开(公告)日：2010-06-10
申请号：PCT/US2009/051768
申请日：2009-07-24
申请人： RINGCENTRAL, INC. , VENDROW, Vlad , SHMUNIS, Vladimir
发明人： VENDROW, Vlad , SHMUNIS, Vladimir
IPC分类号： H04W12/06 , H04W12/10 , H04W88/02
CPC分类号： H04M1/72522 , G06F21/64 , G06F2221/2111 , H04M1/72572
摘要： A fax document can be either uploaded to a fax server in a vPBX network or generated dynamically. For dynamic generation, pre-configured templates can be stored either on a mobile device or on a fax server. A user can use a mobile device connected to a vPBX network as a controlling device to direct generation of faxes on a fax server. The generation of faxes can be customized based on a geographic location of the mobile device. The generated fax can be downloaded onto a mobile device. The user can digitally sign the fax using a touch-screen input device on the mobile device. The digitally signed fax can be transmitted to a destination device.
摘要翻译：传真文件可以上传到vPBX网络中的传真服务器，也可以动态生成。对于动态生成，预先配置的模板可以存储在移动设备或传真服务器上。用户可以使用连接到vPBX网络的移动设备作为控制设备，将传真发送到传真服务器上。可以根据移动设备的地理位置来定制传真的生成。生成的传真可以下载到移动设备上。用户可以使用移动设备上的触摸屏输入设备对传真进行数字签名。数字签名的传真可以传送到目标设备。

8. 发明申请

WO2013154526A1 CROSS-PLATFORM PRESENCE 审中-公开
标题翻译：交叉平台存在
公开(公告)号：WO2013154526A1
公开(公告)日：2013-10-17
申请号：PCT/US2012/032781
申请日：2012-04-09
申请人： RINGCENTRAL, INC. , MAKHMUDOV, Yakov , ROUSSINOV, Igor , LARSON, Curt T. , VENDROW, Vlad
发明人： MAKHMUDOV, Yakov , ROUSSINOV, Igor , LARSON, Curt T. , VENDROW, Vlad
IPC分类号： H04L29/08
CPC分类号： H04L67/24 , H04L67/306
摘要： Systems, methods, and computer program products for providing cross-platform presence are described. In some implementations, a cross-platform presence server can be provided that allows a caller to accurately assess the availability and other similar status of a callee by evaluating a device status of a plurality of communication devices associated with the callee. The cross-platform presence server can then determine, based on these device statuses, whether a callee is available. The availability of the callee can subsequently be displayed to the caller (e.g., on the caller's phone), or any other individuals who have been granted permission by the callee to be notified of the callee's availability.
摘要翻译：描述了用于提供跨平台存在的系统，方法和计算机程序产品。在一些实现中，可以提供跨平台存在服务器，其允许呼叫者通过评估与被呼叫者相关联的多个通信设备的设备状态来准确地评估被叫方的可用性和其他类似状态。然后，跨平台存在服务器可以基于这些设备状态来确定被叫方是否可用。受理者的可用性随后可以被显示给呼叫者（例如，在呼叫者的电话上），或者被被授权者被允许被通知被叫方的可用性的任何其他个人。

9. 发明申请

WO2011056386A2 CALL MANAGEMENT INTERFACES 审中-公开
标题翻译：呼叫管理界面
公开(公告)号：WO2011056386A2
公开(公告)日：2011-05-12
申请号：PCT/US2010/052880
申请日：2010-10-15
申请人： RINGCENTRAL, INC. , VENDROW, Vlad , SHMUNIS, Vladimir , CHAU, Vi , SHAH, Praful , NAYBERG, Natasha
发明人： VENDROW, Vlad , SHMUNIS, Vladimir , CHAU, Vi , SHAH, Praful , NAYBERG, Natasha
IPC分类号： H04M3/42 , H04L12/66
CPC分类号： H04W4/90 , H04L12/66 , H04M3/42161 , H04M3/4234 , H04M2201/42
摘要： Systems, methods and computer program products for generating and displaying various user interfaces for configuring one or more call handling rules associated with managing virtual PBX services rendered at an extension are described. The user interfaces can be used to configure virtual PBX services for a single- or multi-extension environment. The virtual PBX services can provide, for example, a main number, and calls made to the main number can be managed according to one or more sets of call handling rules associated with the virtual PBX services and which can be configured through the user interfaces. The user interfaces can be web-based interfaces accessible through a browser, and can be accessed only after a user or administrator has setup and activated the virtual PBX services.
摘要翻译：描述用于生成和显示各种用户界面的系统，方法和计算机程序产品，用于配置与管理在扩展处呈现的虚拟PBX服务相关联的一个或多个呼叫处理规则。用户界面可用于为单扩展或多扩展环境配置虚拟PBX服务。虚拟PBX服务可以提供例如主号码，并且可以根据与虚拟PBX服务相关联的一组或多组呼叫处理规则来管理对主号码的呼叫，并且可以通过用户界面来配置。用户界面可以是通过浏览器访问的基于Web的界面，只有在用户或管理员设置并激活了虚拟PBX服务后才能访问。

10. 发明申请

WO2010062986A2 FRAUD PREVENTION TECHNIQUES 审中-公开
标题翻译：欺诈防范技巧
公开(公告)号：WO2010062986A2
公开(公告)日：2010-06-03
申请号：PCT/US2009/065976
申请日：2009-11-25
申请人： RINGCENTRAL, INC. , VENDROW, Vlad , YOUNG, Bruce , SHAH, Praful , ELPINER, Boris , SHMUNIS, Vladimir
发明人： VENDROW, Vlad , YOUNG, Bruce , SHAH, Praful , ELPINER, Boris , SHMUNIS, Vladimir
IPC分类号： G06Q50/00
CPC分类号： H04W12/12 , G06Q20/32 , G06Q20/4016 , G06Q50/265 , H04M15/00 , H04M15/47 , H04M15/58 , H04M2215/0148 , H04M2215/0188
摘要： System, apparatus, computer program products and methods for preventing fraud attacks (e.g., on a virtual PBX service provider) are disclosed. In some implementations, a set of fraud evaluation processes are performed, an overall fraud evaluation score is incremented as each of the set of fraud evaluation processes are performed and a step result is obtained. A user request (e.g., account activation) can be denied or accepted based on the overall fraud evaluation score. In some implementations, the set of fraud evaluation processes can include one or more of: an internal fraud evaluation process, a process for checking multiple trial accounts associated with a common account parameter, a process for geolocation verification of multiple account parameters, a process for device type verification for a contact phone number, a process for credit card verification, and a process for placing a contact number verification call.
摘要翻译：公开了用于防止欺诈攻击的系统，装置，计算机程序产品和方法（例如，在虚拟PBX服务提供商上）。在一些实施方式中，执行一组欺诈评估过程，随着执行该组欺诈评估过程中的每一个并获得步骤结果，整体欺诈评估分数增加。基于整体欺诈评估分数，用户请求（例如，帐户激活）可以被拒绝或接受。在一些实现中，该组欺诈评估过程可以包括以下中的一个或多个：内部欺诈评估过程，用于检查与通用账户参数相关联的多个试用账户的过程，用于多个账户参数的地理位置验证的过程，用于用于联系电话号码的设备类型验证，用于信用卡验证的过程以及用于发出联系号码验证呼叫的过程。

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