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1. 发明申请

WO0217165A3 SYSTEM AND METHOD FOR CAPTURING BROWSER SESSIONS AND USER ACTIONS 审中-公开
标题翻译：用于捕获浏览器会话和用户操作的系统和方法
公开(公告)号：WO0217165A3
公开(公告)日：2003-10-23
申请号：PCT/IL0100796
申请日：2001-08-24
申请人： NICE SYSTEMS LTD , HAYNER OMRI , YOSEF ILAN , GRUSHKA ITAY
发明人： HAYNER OMRI , YOSEF ILAN , GRUSHKA ITAY
IPC分类号： G06F20060101 , G06F11/30 , G06F17/30
CPC分类号： G06F17/30899 , G06F11/3438 , G06F11/3476
摘要： A system and method for the collection of data with regard to the actions of the user during an interactive session over a network. The present invention preferably features a client which is operated by the computational device of the user, and which more preferably collects information both about user input device actions and the reactions which are displayed through the user interface. The user interface is preferably a GUI (graphical user interface), but optionally and more preferably is a Web browser interface. Alternatively, the user interface is any type of interface which becomes altered upon receiving user input through a user input device. The client preferably collects these different types of data and then more preferably sends the data to be stored in a central database.
摘要翻译：一种用于在通过网络的交互式会话期间针对用户的动作收集数据的系统和方法。本发明优选地具有由用户的计算设备操作的客户端，并且更优选地收集关于用户输入设备动作和通过用户界面显示的反应的信息。用户界面优选地是GUI（图形用户界面），但是可选地并且更优选地是Web浏览器界面。或者，用户接口是在通过用户输入设备接收到用户输入时变化的任何类型的接口。客户端优选地收集这些不同类型的数据，然后更优选地发送要存储在中央数据库中的数据。

2. 发明申请

WO0219620A8 DIGITAL RECORDING OF IP BASED DISTRIBUTED SWITCHING PLATFORM 审中-公开
标题翻译：基于IP的分布式交换平台的数字记录
公开(公告)号：WO0219620A8
公开(公告)日：2004-04-29
申请号：PCT/IL0100805
申请日：2001-08-28
申请人： NICE SYSTEMS LTD , GRITZER HAGAY , FREEDMAN ILAN , YOSEF ILAN , SHPORER DANNY
发明人： GRITZER HAGAY , FREEDMAN ILAN , YOSEF ILAN , SHPORER DANNY
IPC分类号： H04L12/18 , H04L29/06 , H04M3/42 , H04M3/56
CPC分类号： H04L29/06027 , H04L12/1831 , H04L29/06 , H04L65/1083 , H04L65/403 , H04L65/4038 , H04L65/605 , H04M3/42221 , H04M3/56
摘要： A system and method for recording and/or otherwise monitoring IP multimedia sessions. The present invention features a recording and/or monitoring device, referred to hereinafter as "a recording device" for the purposes of clarity only and without any intention of being limiting. The recording device is a participant in the IP multimedia session, although preferably the recording device only receives data for recording and/or otherwise monitoring the session. Therefore, the IP multimedia session is preferably a multi-user session, such as a "conference call" for example, even if data is being provided for recording from only one of the participants in the session.
摘要翻译：用于记录和/或以其他方式监控IP多媒体会话的系统和方法。本发明的特征在于记录和/或监视装置，下文称为“记录装置”，仅为了清楚起见，而不意图限制。记录装置是IP多媒体会话的参与者，尽管优选地，记录装置仅接收用于记录和/或以其它方式监视会话的数据。因此，即使提供用于从会话中的一方参与者进行记录的数据，IP多媒体会话也优选为多用户会话，例如“电话会议”。

3. 发明申请

WO2008084467A3 BRANCH IP RECORDING 审中-公开
标题翻译：分支IP记录
公开(公告)号：WO2008084467A3
公开(公告)日：2009-04-16
申请号：PCT/IL2007000045
申请日：2007-01-11
申请人： NICE SYSTEMS LTD , HALBRAICH ERAN , YOSEF ILAN , LENCHNER YARIV , MARGOLIS STAS , PORTMAN LEONID , HADARI DAN
发明人： HALBRAICH ERAN , YOSEF ILAN , LENCHNER YARIV , MARGOLIS STAS , PORTMAN LEONID , HADARI DAN
IPC分类号： G06F3/00
CPC分类号： H04M3/42221 , H04M7/006
摘要： Apparatus for recording multi-party Internet Protocol (IP) sessions at a branch, the apparatus comprising: a data capturer, deployed on a device in a local network of the branch, configured to capture at least one data packet of a multi-party IP session involving the branch; and a recorder, deployed on the device, associated with the data capturer, and configured to receive at least one of the captured data packets from the data capturer and to record the received data packets.
摘要翻译：一种用于在分支机构记录多方互联网协议（IP）会话的装置，所述装置包括：部署在所述分支的本地网络中的设备上的数据捕获器，被配置为捕获多方IP的至少一个数据分组涉及分会的会议; 以及与所述数据捕获器相关联的在所述设备上部署的记录器，并且被配置为从所述数据捕获器接收所捕获的数据分组中的至少一个并记录所接收的数据分组。

4. 发明申请

WO2008084467A2 BRANCH IP RECORDING 审中-公开
标题翻译：分支IP记录
公开(公告)号：WO2008084467A2
公开(公告)日：2008-07-17
申请号：PCT/IL2007/000045
申请日：2007-01-11
申请人： NICE SYSTEMS LTD. , HALBRAICH, Eran , YOSEF, Ilan , LENCHNER, Yariv , MARGOLIS, Stas , PORTMAN, Leonid , HADARI, Dan
发明人： HALBRAICH, Eran , YOSEF, Ilan , LENCHNER, Yariv , MARGOLIS, Stas , PORTMAN, Leonid , HADARI, Dan
IPC分类号： G06F7/06
CPC分类号： H04M3/42221 , H04M7/006
摘要： Apparatus for recording multi-party Internet Protocol (IP) sessions at a branch, the apparatus comprising: a data capturer, deployed on a device in a local network of the branch, configured to capture at least one data packet of a multi-party IP session involving the branch; and a recorder, deployed on the device, associated with the data capturer, and configured to receive at least one of the captured data packets from the data capturer and to record the received data packets.
摘要翻译：一种用于在分支机构记录多方互联网协议（IP）会话的装置，所述装置包括：部署在所述分支的本地网络中的设备上的数据捕获器，被配置为捕获多方IP的至少一个数据分组涉及分会的会议; 以及与所述数据捕获器相关联的在所述设备上部署的记录器，并且被配置为从所述数据捕获器接收所捕获的数据分组中的至少一个并记录所接收的数据分组。

5. 发明申请

WO0249329A2 A METHOD AND SYSTEM FOR MONITORING AND RECORDING VOICE FROM CIRCUIT-SWITCHED SWITCHES VIA A PACKET-SWITCHED NETWORK 审中-公开
标题翻译：一种用于通过分组交换网络从电路切换的开关监测和记录语音的方法和系统
公开(公告)号：WO0249329A2
公开(公告)日：2002-06-20
申请号：PCT/IL0101151
申请日：2001-12-12
申请人： NICE SYSTEMS LTD , ILAN TOMER , HALBRAICH ERAN , YOSEF ILAN
发明人： ILAN TOMER , HALBRAICH ERAN , YOSEF ILAN
IPC分类号： H04L12/26 , H04L29/06 , H04M3/22 , H04M3/42 , H04M3/51 , H04M7/00 , H04M3/00
CPC分类号： H04L65/104 , H04L29/06027 , H04L65/103 , H04L65/1069 , H04L65/602 , H04M3/2281 , H04M3/42221 , H04M3/5175 , H04M3/5191 , H04M7/1205
摘要： Some embodiments of the present invention are directed to a method and system for monitoring and recording voice from circuit-switched switches via a packet-switched network. A circuit-switched or VoIP recording system may record and/or live-monitor telephone calls by trunk and/or extension tapping over a packet-switched network. Alternatively, a circuit-switched or VoIP recording system may record and/or live-monitor telephone calls over a packet-switched network by activating the service observation feature of the circuit-switched switch either by feature code dialing or a computer telephony integration (CTI) link command.
摘要翻译：本发明的一些实施例涉及一种用于通过分组交换网络监测和记录来自电路交换交换机的语音的方法和系统。电路交换或VoIP记录系统可以通过分组交换网络的中继线和/或扩展分接来记录和/或实时监控电话呼叫。或者，电路交换或VoIP记录系统可以通过通过特征码拨号或计算机电话集成（CTI）激活电路交换交换机的服务观察特征来通过分组交换网络记录和/或实况监控电话呼叫）链接命令。

6. 发明申请

WO0225889A3 COMMUNICATION MANAGEMENT SYSTEM FOR COMPUTER NETWORK BASED TELEPHONES 审中-公开
标题翻译：基于计算机网络的电话通信管理系统
公开(公告)号：WO0225889A3
公开(公告)日：2002-08-15
申请号：PCT/IL0100874
申请日：2001-09-16
申请人： NICE SYSTEMS LTD , NISANI MORDECHAI , SHPORER DANNY , YOSEF ILAN
发明人： NISANI MORDECHAI , SHPORER DANNY , YOSEF ILAN
IPC分类号： H04L12/56 , H04L29/06 , H04M1/65 , H04M7/00 , H04M11/10 , H04L12/24 , H04L12/26
CPC分类号： H04L65/1009 , H04L29/06027 , H04L67/14 , H04L69/22 , H04M3/42221 , H04M7/006
摘要： A system and a method for monitoring a computer network to detect data packets including audio or video data, such packets being part of a communication session, for storing these packets and for reconstructing the communication session upon request. To enable the system to store packets independently of the protocol used to set up the communication session, for example in a Voice Over IP environment, the system includes a link to the gatekeeper of the computer network.
摘要翻译：一种用于监视计算机网络以检测包括音频或视频数据的数据分组的系统和方法，所述数据分组是通信会话的一部分，用于存储这些分组，并且用于根据请求重建通信会话。为了使系统独立于用于建立通信会话的协议来存储分组，例如在IP语音环境中，系统包括指向计算机网络的关守的链接。

7. 发明申请

WO0219620A3 DIGITAL RECORDING OF IP BASED DISTRIBUTED SWITCHING PLATFORM 审中-公开
标题翻译：基于IP的分布式交换平台的数字记录
公开(公告)号：WO0219620A3
公开(公告)日：2002-08-08
申请号：PCT/IL0100805
申请日：2001-08-28
申请人： NICE SYSTEMS LTD , GRITZER HAGAY , FREEDMAN ILAN , YOSEF ILAN , SHPORER DANNY
发明人： GRITZER HAGAY , FREEDMAN ILAN , YOSEF ILAN , SHPORER DANNY
IPC分类号： H04L12/18 , H04L29/06 , H04M3/42 , H04M3/56
CPC分类号： H04L29/06027 , H04L12/1831 , H04L29/06 , H04L65/1083 , H04L65/403 , H04L65/4038 , H04L65/605 , H04M3/42221 , H04M3/56
摘要： A system and method for recording and/or otherwise monitoring IP multimedia sessions. The present invention features a recording and/or monitoring device, referred to hereinafter as "a recording device" for the purposes of clarity only and without any intention of being limiting. The recording device is a participant in the IP multimedia session, although preferably the recording device only receives data for recording and/or otherwise monitoring the session. Therefore, the IP multimedia session is preferably a multi-user session, such as a "conference call" for example, even if data is being provided for recording from only one of the participants in the session.
摘要翻译：用于记录和/或以其他方式监控IP多媒体会话的系统和方法。本发明的特征在于记录和/或监视装置，下文称为“记录装置”，仅为了清楚起见，而不意图限制。记录装置是IP多媒体会话的参与者，尽管优选地，记录装置仅接收用于记录和/或以其它方式监视会话的数据。因此，即使提供用于从会话中的一方参与者进行记录的数据，IP多媒体会话也优选为多用户会话，例如“电话会议”。

8. 发明申请

WO2002049329A3 A METHOD AND SYSTEM FOR MONITORING AND RECORDING VOICE FROM CIRCUIT-SWITCHED SWITCHES VIA A PACKET-SWITCHED NETWORK 审中-公开
公开(公告)号：WO2002049329A3
公开(公告)日：2002-06-20
申请号：PCT/IL2001/001151
申请日：2001-12-12
申请人： NICE SYSTEMS LTD. , ILAN, Tomer , HALBRAICH, Eran , YOSEF, Ilan
发明人： ILAN, Tomer , HALBRAICH, Eran , YOSEF, Ilan
IPC分类号： H04M3/22
摘要： Some embodiments of the present invention are directed to a method and system for monitoring and recording voice from circuit-switched switches via a packet-switched network. A circuit-switched or VoIP recording system may record and/or live-monitor telephone calls by trunk and/or extension tapping over a packet-switched network. Alternatively, a circuit-switched or VoIP recording system may record and/or live-monitor telephone calls over a packet-switched network by activating the service observation feature of the circuit-switched switch either by feature code dialing or a computer telephony integration (CTI) link command.

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