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    • 3. 发明申请
    • CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM FOR PHYSICAL LOCATIONS
    • 客户关系管理系统的物理位置
    • US20120265622A1
    • 2012-10-18
    • US13530967
    • 2012-06-22
    • Jayant Ramchandani
    • Jayant Ramchandani
    • G06Q50/12
    • G06Q30/0267G06Q30/02G06Q30/0222G06Q30/0224G06Q30/0235G06Q30/0238G06Q30/0255G06Q30/0261G06Q30/0269G06Q30/0271G07C9/00111G07C2011/02
    • A method for outputting information about a person includes identifying the person utilizing a wireless system upon entry into a physical location, and also includes locating the person within the physical structure. An engagement plan is retrieved based on the identification of the person and output. The engagement plan has information useful for interacting with the person. The engagement plan is created based at least in part on personal information of the person, the preferences of the person, and the past transactions of the person. A system for outputting information about a person, such as a customer, includes an object carried by the person, which is capable of being identified by a wireless system. A wireless interface communicates with the object. A computing device correlates the identification of the object with the person. An output device outputs information relating to the person.
    • 用于输出关于人的信息的方法包括在进入物理位置时识别使用无线系统的人,并且还包括在该物理结构内定位该人。 根据人员的识别和输出检索参与计划。 参与计划具有与人交互有用的信息。 该参与计划至少部分地基于个人的个人信息,该人的偏好以及该人的过去交易而创建。 用于输出诸如客户的人的信息的系统包括能够由无线系统识别的人携带的对象。 无线接口与对象进行通信。 计算设备将对象的识别与人相关联。 输出装置输出与该人有关的信息。
    • 5. 发明授权
    • Customer relationship management system for physical locations
    • 物理位置的客户关系管理系统
    • US08489451B2
    • 2013-07-16
    • US13530967
    • 2012-06-22
    • Jayant Ramchandani
    • Jayant Ramchandani
    • G06Q30/00
    • G06Q30/0267G06Q30/02G06Q30/0222G06Q30/0224G06Q30/0235G06Q30/0238G06Q30/0255G06Q30/0261G06Q30/0269G06Q30/0271G07C9/00111G07C2011/02
    • A method for outputting information about a person includes identifying the person utilizing a wireless system upon entry into a physical location, and also includes locating the person within the physical structure. An engagement plan is retrieved based on the identification of the person and output. The engagement plan has information useful for interacting with the person. The engagement plan is created based at least in part on personal information of the person, the preferences of the person, and the past transactions of the person. A system for outputting information about a person, such as a customer, includes an object carried by the person, which is capable of being identified by a wireless system. A wireless interface communicates with the object. A computing device correlates the identification of the object with the person. An output device outputs information relating to the person.
    • 用于输出关于人的信息的方法包括在进入物理位置时识别使用无线系统的人,并且还包括在该物理结构内定位该人。 根据人员的识别和输出检索参与计划。 参与计划具有与人交互有用的信息。 该参与计划至少部分地基于个人的个人信息,该人的偏好以及该人的过去交易而创建。 用于输出诸如客户的人的信息的系统包括能够由无线系统识别的人携带的对象。 无线接口与对象进行通信。 计算设备将对象的识别与人相关联。 输出装置输出与该人有关的信息。
    • 6. 发明授权
    • Customer relationship management system for physical locations
    • 物理位置的客户关系管理系统
    • US08229787B2
    • 2012-07-24
    • US13101932
    • 2011-05-05
    • Jayant RamchandaniAsif Ghias
    • Jayant RamchandaniAsif Ghias
    • G06Q30/00
    • G06Q30/0267G06Q30/02G06Q30/0222G06Q30/0224G06Q30/0235G06Q30/0238G06Q30/0255G06Q30/0261G06Q30/0269G06Q30/0271G07C9/00111G07C2011/02
    • A method for outputting information about a person includes identifying the person utilizing a wireless system upon entry into a physical location, and also includes locating the person within the physical structure. An engagement plan is retrieved based on the identification of the person and output. The engagement plan has information useful for interacting with the person. The engagement plan is created based at least in part on personal information of the person, the preferences of the person, and the past transactions of the person. A system for outputting information about a person, such as a customer, includes an object carried by the person, which is capable of being identified by a wireless system. A wireless interface communicates with the object. A computing device correlates the identification of the object with the person. An output device outputs information relating to the person.
    • 用于输出关于人的信息的方法包括在进入物理位置时识别使用无线系统的人,并且还包括在该物理结构内定位该人。 根据人员的识别和输出检索参与计划。 参与计划具有与人交互有用的信息。 该参与计划至少部分地基于个人的个人信息,该人的偏好以及该人的过去交易而创建。 用于输出诸如客户的人的信息的系统包括能够由无线系统识别的人携带的对象。 无线接口与对象进行通信。 计算设备将对象的识别与人相关联。 输出装置输出与该人有关的信息。