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    • 1. 发明授权
    • Scalable storage service registration application
    • 可扩展存储服务注册应用程序
    • US07552056B2
    • 2009-06-23
    • US09962790
    • 2001-09-25
    • Stephen ToddMichel FisherPaul BoberSteven M. Blumenau
    • Stephen ToddMichel FisherPaul BoberSteven M. Blumenau
    • G06Q99/00
    • G06Q30/02G06Q30/0283G06Q40/12G06Q50/188
    • A registration application that allows a service provider customer that is using data storage resources (storage and/or storage-related services) provided by the service provider to register with a Service Provider Management System (SPMS) that is maintained by the service provider. The registration application executes on each of the customer's servers (that is, those which are connected to resources being used) to produce registration information and provides that registration information to the SPMS. The resources have a scratch pad storage area that is used by the servers and the SPMS to communicate with each other. The registration information is passed to the SPMS by the servers indirectly via the scratch pad area. The SPMS uses the registration information to associate customer information with the resources used by that customer's servers. The association of the customer information and resources can then be used by the SPMS to track customer usage of the resources for billing and other applications.
    • 允许服务提供商客户使用由服务提供商提供的数据存储资源(存储和/或存储相关服务)向由服务提供商维护的服务提供商管理系统(SPMS)注册的注册应用程序。 注册应用程序在每个客户的服务器(即与被使用的资源相连接的服务器)上执行以产生注册信息并将该注册信息提供给SPMS。 资源具有由服务器和SPMS用于彼此通信的暂存区存储区域。 注册信息由服务器间接通过暂存区域传递给SPMS。 SPMS使用注册信息将客户信息与客户服务器使用的资源相关联。 然后,客户信息和资源的关联可以由SPMS使用以跟踪用于计费和其他应用的资源的客户使用。
    • 2. 发明授权
    • Mediation device for scalable storage service
    • 可扩展存储服务的中介设备
    • US08055555B2
    • 2011-11-08
    • US09962408
    • 2001-09-25
    • Stephen ToddMichel FisherPaul BoberSteven M. Blumenau
    • Stephen ToddMichel FisherPaul BoberSteven M. Blumenau
    • A01Q5/02G06Q10/00
    • G06Q10/10G06Q10/0637G06Q10/0875H04L29/06H04L67/1097H04L67/306H04L67/32H04L69/329
    • A service provider management system (SPMS) that connects to storage resources in a datacenter controlled by a service provider and a database that stores information about the datacenter and customers that receive the storage resources as a service. The SPMS enables the service provider to allocate storage resources to a customer and to assign ownership to billable devices, such as disks, volumes, ports, and so forth, as well as to generate billing information based on hardware configuration and customer usage. The SPSM is supported on a server architecture, which includes a Web server that exports a first interface to the service provider to enable the service provider to manage the data storage resources to which the SPMS is connected, and a second interface to the customer to enable the customer to manage the allocated data storage resources directly.
    • 服务提供商管理系统(SPMS),其连接到由服务提供商控制的数据中心中的存储资源以及存储关于接收作为服务的存储资源的数据中心和客户的信息的数据库。 SPMS使服务提供商能够向客户分配存储资源,并将所有权分配给可收费的设备,如磁盘,卷,端口等,以及根据硬件配置和客户使用情况生成计费信息。 在服务器体系结构上支持SPSM,其中包括一个Web服务器,它将第一个接口导出到服务提供商,以使服务提供商能够管理与SPMS连接的数据存储资源,以及第二个客户端接口 客户直接管理分配的数据存储资源。
    • 3. 发明授权
    • Workflow database for scalable storage service
    • US08549048B2
    • 2013-10-01
    • US10024796
    • 2001-12-19
    • Stephen ToddMichel FisherPaul M. BoberSteven M. Blumenau
    • Stephen ToddMichel FisherPaul M. BoberSteven M. Blumenau
    • G06F17/00
    • G06Q30/06
    • A method of managing workflows related to storage services provided by a service provider to a customer (via a management system) is presented. The management system includes a Web server and a workflow process. The Web server presents to a customer a task screen (or set of task screens) for a customer-selected work order request type so that the customer can prepare and submit a work order request to the management system. After receiving the work order request, the Web server uses information contained in and associated with the request to create a database object that includes some or all of the following elements: customer identifier; work order identifier, date/time of request; request state (e.g., new, open or closed); type of request; parameters or arguments to the request; and any textual description provided by the customer. The Web server stores the object in a database. The workflow process locates the new request in the database, performs the task specified by the request and closes the work order request by updating the object with the appropriate state. The workflow process generates a billable event corresponding to the work order request and enters that billable event in an account record of the customer that submitted the request. The account record can then be used to generate billing information. If the workflow process cannot complete the task successfully, an administrator of the service provider may perform the task, close the work order request and enter the billable event in the customer account record.
    • 5. 发明授权
    • Retrieval of management information
    • 检索管理信息
    • US06711574B1
    • 2004-03-23
    • US09496308
    • 2000-02-01
    • Stephen ToddAndy KubickiWalter A. O'Brien, IIIMichel Fisher
    • Stephen ToddAndy KubickiWalter A. O'Brien, IIIMichel Fisher
    • G06F1730
    • G06F3/0611G06F3/0632G06F3/0689
    • A system and method of retrieving management information in a protocol environment having a maximum retrieval byte size is provided. An example of such a protocol environment is SCSI environment. A retrieval command is sent from an initiator to a target where the retrieval command is capable of retrieving more information than the maximum allowed by the protocol. A target buffer is created at the target in response to the retrieval command and the target buffer is filled with management information associated with the target. The management information may be in the form of mode pages when the method is applied in a SCSI environment. The management information is then sent from the target buffer to the initiator. If all of the management information is not retrieved, a second retrieval command is sent by the initiator to retrieve at least a portion of the unsent management information.
    • 提供了一种在具有最大检索字节大小的协议环境中检索管理信息的系统和方法。 这种协议环境的一个例子是SCSI环境。 检索命令从启动器发送到目标,其中检索命令能够检索比协议允许的最大的信息更多的信息。 响应于检索命令在目标上创建目标缓冲器,并且目标缓冲器被填充有与目标相关联的管理信息。 当在SCSI环境中应用该方法时,管理信息可以是模式页面的形式。 然后,管理信息从目标缓冲区发送到启动器。 如果没有检索到所有管理信息,则发起者发送第二检索命令以检索未发送的管理信息的至少一部分。
    • 8. 发明授权
    • Service window optimized system alert engine
    • 服务窗口优化系统警报引擎
    • US09235971B1
    • 2016-01-12
    • US13170345
    • 2011-06-28
    • Ari JuelsStephen ToddYinKee Yee
    • Ari JuelsStephen ToddYinKee Yee
    • G08B21/00G06F15/16G06F15/173G06F9/44
    • G08B21/00G05B23/027G08B3/10G08B29/181
    • A service window optimized system alert engine is disclosed for automated generation and delivery of alerts relating to detected conditions of a monitored system. The service window optimized system alert engine comprises a state monitor, a system configuration and history module, an alert generator, and an alert router. The state monitor is configured to send status data of the monitored system to the alert generator. The system configuration and history module provides information to the alert generator specifying an alert generation policy established for the monitored system. The alert generator is configured to process the status data from the state monitor in accordance with the alert generation policy specified by the system configuration and history module to generate at least one alert. The alert router is configured to determine optimal delivery characteristics for the generated alert and to deliver the alert in accordance with the optimal delivery characteristics.
    • 公开了一种服务窗口优化的系统警报引擎,用于自动生成和传送与被监视系统的检测到的条件有关的警报。 服务窗口优化的系统警报引擎包括状态监视器,系统配置和历史模块,警报发生器和警报路由器。 状态监视器被配置为将监视的系统的状态数据发送到警报发生器。 系统配置和历史模块向警报生成器提供指定为受监视系统建立的警报生成策略的信息。 警报发生器被配置为根据由系统配置和历史模块指定的警报生成策略从状态监视器处理状态数据以生成至少一个警报。 警报路由器被配置为确定所生成的警报的最佳传送特性,并根据最佳传送特性传递警报。