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    • 2. 发明申请
    • PROVIDING STEPS FOR A PRODUCT RETURN
    • 提供产品退货的步骤
    • US20150186841A1
    • 2015-07-02
    • US14144880
    • 2013-12-31
    • Google Inc.
    • Erwin Can SarTimothy Youngjin SohnJackie TsayKeith Coleman
    • G06Q10/08G06Q30/00
    • G06Q10/0837G06Q30/016G06Q30/06
    • Methods and apparatus related to generating steps to return a product and providing the steps to a user to enable the user to return the product. Product return indication data associated with a user may be received. A purchase source of the product may be determined. One or more sets of purchase source return steps for the purchase source may be retrieved from a mapping of multiple purchase sources to respective return steps. At least an attribute of the user and product data of the product may be identified. A set of steps to return the product may be generated based on the identified at least an attribute of the user and product data of the product. The set of steps to return the product may be provided to the user.
    • 与产生返回产品的步骤相关的方法和装置,并向用户提供步骤以使用户能够返回产品。 可以接收与用户相关联的产品返回指示数据。 可以确定产品的购买来源。 可以从多个购买源的映射到相应的返回步骤来检索用于购买源的一组或多组购买源返回步骤。 可以至少识别用户的属性和产品的产品数据。 可以基于所识别的用户的属性和产品的产品数据来生成返回产品的一组步骤。 可以向用户提供返回产品的一组步骤。
    • 3. 发明申请
    • Determining a Task Template and Associating a Task Completion Step with the Task Template
    • 确定任务模板并将任务完成步骤与任务模板相关联
    • US20150149467A1
    • 2015-05-28
    • US14090265
    • 2013-11-26
    • Google Inc.
    • Erwin Can SarTimothy Youngjin SohnAndrew Tomkins
    • G06F17/30
    • G06F17/30598G06F9/46G06F9/466G06F9/48G06F17/30
    • Methods and apparatus related to associating a task completion step with a task template based on one or more task completion steps of tasks that conform to the task template. A task template may include one or more terms, entities, and/or category of entities. A Task conforms to the task template when the task includes the one or more terms, entities, and/or an identifier of an entity that is a member of the entity category. In some implementations, a task that is associated with a task completion step is identified as conforming to the task template and the task completion step of the conforming task is associated with the task template. In some implementations, the task template may be utilized to associate a task completion step with a task that conforms to the task template.
    • 基于与任务模板一致的任务的一个或多个任务完成步骤,将任务完成步骤与任务模板相关联的方法和装置。 任务模板可以包括实体的一个或多个术语,实体和/或类别。 当任务包括一个或多个术语,实体和/或作为实体类别的成员的实体的标识符时,任务符合任务模板。 在一些实现中,与任务完成步骤相关联的任务被识别为符合任务模板,并且所述一致任务的任务完成步骤与所述任务模板相关联。 在一些实现中,可以使用任务模板来将任务完成步骤与符合任务模板的任务相关联。
    • 8. 发明申请
    • Systems and Methods for Biasing Task Assistance Auto-complete Suggestions
    • 偏好任务帮助的系统和方法自动完成建议
    • US20160063451A1
    • 2016-03-03
    • US14472336
    • 2014-08-28
    • GOOGLE INC.
    • Vijay UmapathyTimothy Youngjin Sohn
    • G06Q10/10H04L12/24H04L12/58
    • G06Q10/1097G06Q10/10G06Q10/107H04L41/0293H04L51/046H04L51/08H04L51/20
    • A method of task management executes at a computing device having one or more processors and memory. The memory stores one or more programs configured for execution by the one or more processors. The method includes receiving, from a user, a task description corresponding to an electronic message. The method further includes identifying, based on the task description, a task template from among a plurality of predefined task templates. The identified task template includes one or more task parameters. The method further includes determining values for the one or more task parameters based on contents of the electronic message. The method further includes presenting, to the user for user selection, a set of options for completing a task corresponding to the received task description. At least a first subset of the options in the set of options is based upon the one or more first task parameters.
    • 在具有一个或多个处理器和存储器的计算设备上执行任务管理的方法。 存储器存储配置为由一个或多个处理器执行的一个或多个程序。 该方法包括从用户接收对应于电子消息的任务描述。 该方法还包括基于任务描述识别来自多个预定义任务模板中的任务模板。 所识别的任务模板包括一个或多个任务参数。 该方法还包括基于电子消息的内容来确定一个或多个任务参数的值。 该方法还包括向用户呈现用户选择的一组用于完成与所接收的任务描述相对应的任务的选项。 该组选项中的至少第一选项子集基于一个或多个第一任务参数。
    • 9. 发明授权
    • Associating a task completion step of a task with a task template of a group of similar tasks
    • 将任务的任务完成步骤与一组类似任务的任务模板相关联
    • US09195734B2
    • 2015-11-24
    • US14090265
    • 2013-11-26
    • Google Inc.
    • Erwin Can SarTimothy Youngjin SohnAndrew Tomkins
    • G06F17/30G06F9/46G06F9/48
    • G06F17/30598G06F9/46G06F9/466G06F9/48G06F17/30
    • Methods and apparatus related to associating a task completion step with a task template based on one or more task completion steps of tasks that conform to the task template. A task template may include one or more terms, entities, and/or category of entities. A Task conforms to the task template when the task includes the one or more terms, entities, and/or an identifier of an entity that is a member of the entity category. In some implementations, a task that is associated with a task completion step is identified as conforming to the task template and the task completion step of the conforming task is associated with the task template. In some implementations, the task template may be utilized to associate a task completion step with a task that conforms to the task template.
    • 基于与任务模板一致的任务的一个或多个任务完成步骤,将任务完成步骤与任务模板相关联的方法和装置。 任务模板可以包括实体的一个或多个术语,实体和/或类别。 当任务包括一个或多个术语,实体和/或作为实体类别的成员的实体的标识符时,任务符合任务模板。 在一些实现中,与任务完成步骤相关联的任务被识别为符合任务模板,并且所述一致任务的任务完成步骤与所述任务模板相关联。 在一些实现中,可以使用任务模板来将任务完成步骤与符合任务模板的任务相关联。