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    • 3. 发明申请
    • Virtual Presence Server
    • 虚拟服务器
    • US20100077018A1
    • 2010-03-25
    • US12233795
    • 2008-09-19
    • Arup AcharyaNilanjan BanerjeeDipanjan ChakrabortyKoustuv DasguptaArchan MisraXiping WangCharles P. Wright
    • Arup AcharyaNilanjan BanerjeeDipanjan ChakrabortyKoustuv DasguptaArchan MisraXiping WangCharles P. Wright
    • G06F15/16
    • H04L67/24
    • Techniques are disclosed for generating and managing presentities in accordance with a virtual presence server. By way of example, a method for requesting information from at least one server comprises the following steps. A client request, which expresses a request that can not be satisfied by a single existing presentity, is obtained at an intermediate server, wherein the intermediate server operates as a virtual presence server. The virtual presence server (i.e., intermediate server) creates a set of software objects for a virtual presentity, the set of objects embodying logic to combine presence information from one or more of existing presentities and external information sources, in accordance with at least one existing presence server. The virtual presence server creates an association between the request of the client and the created virtual presentity that allows the presence information to be propagated back to the client.
    • 公开了根据虚拟呈现服务器来生成和管理节目的技术。 作为示例,用于从至少一个服务器请求信息的方法包括以下步骤。 在中间服务器处获得表示单个现有存在不能满足的请求的客户端请求,其中中间服务器作为虚拟呈现服务器操作。 虚拟呈现服务器(即,中间服务器)为虚拟存在体创建一组软件对象,所述一组对象体现逻辑以根据至少一个现有的现有存在和外部信息源组合来自一个或多个现有存在和外部信息源的存在信息 存在服务器。 虚拟呈现服务器在客户端的请求和创建的虚拟呈现之间建立关联,从而允许将呈现信息传播回客户端。
    • 5. 发明申请
    • System and method for pervasive enablement of business processes
    • 广泛支持业务流程的系统和方法
    • US20050203757A1
    • 2005-09-15
    • US10797023
    • 2004-03-11
    • Hui LeiDipanjan Chakraborty
    • Hui LeiDipanjan Chakraborty
    • G06F17/60
    • G06Q10/06G06Q10/0633G06Q10/10G06Q10/103
    • A system and method for pervasive enablement of business processes that effectively integrates workflow technology and ad-hoc collaboration tools. Collaboration tools comprise a plurality of native communication devices capable of interacting with the user either using text or voice mechanism. A modality adapter associated with each collaboration tool (or modality) performs the function of translating staff activities to device-specific messages and receiving replies from the users and sending them back to the engine. A Workflow Engine executes the business process and sends out staff activities meant for human users to the Interaction Controller and other activities meant for software agents to Web Services. An Interaction Controller entity utilizes the Context Service and the Address Book to determine the appropriate modality or collaboration tool for a user and sends the staff activity to the appropriate modality adapter. A Context Service that provides context information, user preferences to the Interaction Controller. The Address Book contains a repository of device addresses specific to each modality a user might use. The system enables users to collaborate with each other anytime and anywhere using an appropriate collaboration modality and participate in backend business processes by performing staff activities using their preferred collaboration device.
    • 一种用于普遍实现业务流程的系统和方法,可有效整合工作流技术和特别协作工具。 协作工具包括能够使用文本或语音机制与用户交互的多个本机通信设备。 与每个协作工具(或模式)相关联的模态适配器执行将员工活动转换为特定于设备的消息并从用户接收回复并将其发送回引擎的功能。 工作流引擎执行业务流程,并将为人员提供的员工活动发送给交互控制器以及针对软件代理到Web服务的其他活动。 交互控制器实体利用上下文服务和地址簿来确定用户的适当的模态或协作工具,并将员工活动发送到适当的模态适配器。 提供上下文信息的上下文服务,交互控制器的用户偏好。 地址簿包含用户可能使用的每种模式特定的设备地址的存储库。 该系统使用户可以使用适当的协作模式随时随地进行协作,并通过使用其首选协作设备执行员工活动来参与后端业务流程。