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1. 发明申请

US20100210245A1 VISUAL ARS SERVICE SYSTEM AND METHOD ENABLED BY MOBILE TERMINAL'S CALL CONTROL FUNCTION 有权
标题翻译：可视化服务系统和移动终端呼叫控制功能实现的方法
公开(公告)号：US20100210245A1
公开(公告)日：2010-08-19
申请号：US12682502
申请日：2008-10-08
申请人： Yong-Jin Kim
发明人： Yong-Jin Kim
IPC分类号： H04L12/58
CPC分类号： H04W4/16 , H04L67/36 , H04M3/42382 , H04M3/42391 , H04M3/51 , H04M3/5183 , H04M2201/38 , H04M2203/2011 , H04M2207/18
摘要： Disclosed is a system and a method for providing a Visual ARS (VARS) service by using a call control function of a mobile communication terminal. In the system and the method, a user of a terminal can select an existing voice guidance service or an available visual guidance service when trying a call connection to a telephone number of an existing call center. When selecting a visual guidance service, an originator receives an ARS service on a screen of the terminal of the originator. Accordingly, the user can receive and use the VARS service according to the user's selection by using a mobile communication network, so that the user can handle a task requested on a screen of the terminal. Hence, it is possible to overcome the disadvantage of a limited voice guidance-centered ARS service that a call center currently provides in a stereotyped manner regardless of the generation development of terminals. Also, it is possible to provide various VARS services with the development of mobile communication terminals.
摘要翻译：公开了一种通过使用移动通信终端的呼叫控制功能来提供视觉ARS（VARS）服务的系统和方法。在系统和方法中，当尝试与现有呼叫中心的电话号码的呼叫连接时，终端的用户可以选择现有的语音指导服务或可用的视觉指导服务。当选择视觉指导服务时，发起者在发起者的终端的屏幕上接收ARS服务。因此，用户可以通过使用移动通信网络根据用户的选择来接收和使用VARS服务，使得用户可以处理终端屏幕上请求的任务。因此，可以克服呼叫中心目前以定型方式提供的有限的以语音指导为中心的ARS服务的缺点，而不管终端的发展。此外，可以提供各种VARS服务与移动通信终端的发展。

2. 发明授权

US08825023B2 System and method for providing a screen switching service during call counseling and device applied thereto 有权
标题翻译：在呼叫咨询期间提供屏幕切换服务的系统和方法以及应用于其的设备
公开(公告)号：US08825023B2
公开(公告)日：2014-09-02
申请号：US13696508
申请日：2011-01-12
申请人： Yong Jin Kim
发明人： Yong Jin Kim
IPC分类号： H04W88/02 , H04N7/14 , H04L29/06 , H04N21/00 , H04M3/00 , H04W4/16
CPC分类号： H04N7/147 , H04L65/1083 , H04M3/00 , H04M3/5183 , H04M7/0027 , H04N21/00 , H04W4/16
摘要： The present invention relates to a system and method for providing a screen switching service during call counseling and a device applied thereto. According to the system for providing a screen switching service during call counseling, after a counselor displays a predetermined counseling material screen on a terminal of a caller in the event that the caller requests a call to the counselor in a customer service center in order to have a consultation, the consultation is provided with a voice call while the counseling material screen, being displayed on the terminal of the caller, is switched according to a page control of the remotely-located counselor.
摘要翻译：本发明涉及一种用于在呼叫咨询期间提供屏幕切换服务的系统和方法以及应用于其上的设备。根据用于在通话咨询期间提供屏幕切换服务的系统，在辅导员在呼叫者的终端上显示预定的咨询材料屏幕的情况下，如果呼叫者在客户服务中心请求呼叫顾问以便具有咨询时，咨询被提供语音呼叫，而在呼叫者的终端上显示的辅导材料屏幕根据远程顾问的页面控制被切换。

3. 发明授权

US08693997B2 Visual ARS service system and method enabled by mobile terminal's call control function 有权
标题翻译：可视ARS服务系统和方法由移动终端的呼叫控制功能启用
公开(公告)号：US08693997B2
公开(公告)日：2014-04-08
申请号：US13795766
申请日：2013-03-12
申请人： Call Gate Co., Ltd.
发明人： Yong-Jin Kim
IPC分类号： H04B3/46
CPC分类号： H04W4/16 , H04L67/36 , H04M3/42382 , H04M3/42391 , H04M3/51 , H04M3/5183 , H04M2201/38 , H04M2203/2011 , H04M2207/18
摘要： Disclosed is a system and a method for providing a Visual ARS (VARS) service by using a call control function of a mobile communication terminal. In the system and the method, a user of a terminal can select an existing voice guidance service or an available visual guidance service when trying a call connection to a telephone number of an existing call center. When selecting a visual guidance service, an originator receives an ARS service on a screen of the terminal of the originator. Accordingly, the user can receive and use the VARS service according to the user's selection by using a mobile communication network, so that the user can handle a task requested on a screen of the terminal.
摘要翻译：公开了一种通过使用移动通信终端的呼叫控制功能来提供视觉ARS（VARS）服务的系统和方法。在系统和方法中，当尝试与现有呼叫中心的电话号码的呼叫连接时，终端的用户可以选择现有的语音指导服务或可用的视觉指导服务。当选择视觉指导服务时，发起者在发起者的终端的屏幕上接收ARS服务。因此，用户可以通过使用移动通信网络根据用户的选择来接收和使用VARS服务，使得用户可以处理在终端的屏幕上请求的任务。

4. 发明申请

US20130217368A1 VISUAL ARS SERVICE SYSTEM AND METHOD ENABLED BY MOBILE TERMINAL'S CALL CONTROL FUNCTION 有权
标题翻译：可视化服务系统和移动终端呼叫控制功能实现的方法
公开(公告)号：US20130217368A1
公开(公告)日：2013-08-22
申请号：US13795766
申请日：2013-03-12
申请人： CALL GATE CO., LTD.
发明人： Yong-Jin KIM
IPC分类号： H04W4/16
CPC分类号： H04W4/16 , H04L67/36 , H04M3/42382 , H04M3/42391 , H04M3/51 , H04M3/5183 , H04M2201/38 , H04M2203/2011 , H04M2207/18
摘要： Disclosed is a system and a method for providing a Visual ARS (VARS) service by using a call control function of a mobile communication terminal. In the system and the method, a user of a terminal can select an existing voice guidance service or an available visual guidance service when trying a call connection to a telephone number of an existing call center. When selecting a visual guidance service, an originator receives an ARS service on a screen of the terminal of the originator. Accordingly, the user can receive and use the VARS service according to the user's selection by using a mobile communication network, so that the user can handle a task requested on a screen of the terminal.
摘要翻译：公开了一种通过使用移动通信终端的呼叫控制功能来提供视觉ARS（VARS）服务的系统和方法。在系统和方法中，当尝试与现有呼叫中心的电话号码的呼叫连接时，终端的用户可以选择现有的语音指导服务或可用的视觉指导服务。当选择视觉指导服务时，发起者在发起者的终端的屏幕上接收ARS服务。因此，用户可以通过使用移动通信网络根据用户的选择来接收和使用VARS服务，使得用户可以处理在终端的屏幕上请求的任务。

5. 发明申请

US20150149543A1 METHOD FOR CONTENTS SHARING SERVICE AND SERVER APPLIED TO THE SAME 审中-公开
标题翻译：内容共享服务的方法和适用于该服务器的服务器
公开(公告)号：US20150149543A1
公开(公告)日：2015-05-28
申请号：US14151013
申请日：2014-01-09
申请人： CALL GATE CO., LTD.
发明人： Yongjin KIM , Hwanwoo NAM
IPC分类号： H04L29/08
CPC分类号： H04L65/4015 , G06Q10/101 , G06Q50/01 , H04L65/1069 , H04L65/1073 , H04L65/1096
摘要： Disclosed are a contents sharing service method and a server applied to the same. In regard to a voice call connection made between an originating terminal and a terminating terminal, the terminating terminal sets contents which the terminating terminal desires to share with the originating terminal and the originating terminal identifies the set contents to be shared. Accordingly, Social Network Service (SNS) contents registered in connection with a plurality of SNSs, which a subscriber of the terminating terminal has joined, can be easily shared with a subscriber of the originating terminal as the contents to be shared.
摘要翻译：公开了内容共享服务方法和应用于其的服务器。关于在始发终端和终接终端之间进行的语音呼叫连接，终接终端设置终端终端希望与始发终端共享的内容，并且始发终端识别要共享的集合内容。因此，与终端终端的用户所加入的多个SNS相关联地登记的社交网络服务（SNS）内容可以容易地与始发终端的用户共享，作为要共享的内容。

6. 发明授权

US08437747B2 Visual ARS service system and method enabled by mobile terminal's call control function 有权
标题翻译：可视ARS服务系统和方法由移动终端的呼叫控制功能启用
公开(公告)号：US08437747B2
公开(公告)日：2013-05-07
申请号：US12682502
申请日：2008-10-08
申请人： Yong-Jin Kim
发明人： Yong-Jin Kim
IPC分类号： H04M3/00
CPC分类号： H04W4/16 , H04L67/36 , H04M3/42382 , H04M3/42391 , H04M3/51 , H04M3/5183 , H04M2201/38 , H04M2203/2011 , H04M2207/18
摘要： Disclosed is a system and a method for providing a Visual ARS (VARS) service by using a call control function of a mobile communication terminal. In the system and the method, a user of a terminal can select an existing voice guidance service or an available visual guidance service when trying a call connection to a telephone number of an existing call center. When selecting a visual guidance service, an originator receives an ARS service on a screen of the terminal of the originator. Accordingly, the user can receive and use the VARS service according to the user's selection by using a mobile communication network, so that the user can handle a task requested on a screen of the terminal. Hence, it is possible to overcome the disadvantage of a limited voice guidance-centered ARS service that a call center currently provides in a stereotyped manner regardless of the generation development of terminals. Also, it is possible to provide various VARS services with the development of mobile communication terminals.
摘要翻译：公开了一种通过使用移动通信终端的呼叫控制功能来提供视觉ARS（VARS）服务的系统和方法。在系统和方法中，当尝试与现有呼叫中心的电话号码的呼叫连接时，终端的用户可以选择现有的语音指导服务或可用的视觉指导服务。当选择视觉指导服务时，发起者在发起者的终端的屏幕上接收ARS服务。因此，用户可以通过使用移动通信网络根据用户的选择来接收和使用VARS服务，使得用户可以处理终端屏幕上请求的任务。因此，可以克服呼叫中心目前以定型方式提供的有限的以语音指导为中心的ARS服务的缺点，而不管终端的发展。此外，可以提供各种VARS服务与移动通信终端的发展。

7. 发明申请

US20130138443A1 VOICE-SCREEN ARS SERVICE SYSTEM, METHOD FOR PROVIDING SAME, AND COMPUTER-READABLE RECORDING MEDIUM 审中-公开
标题翻译：语音服务系统，提供方法和计算机可读记录介质
公开(公告)号：US20130138443A1
公开(公告)日：2013-05-30
申请号：US13814026
申请日：2011-08-23
申请人： Yong Jin Kim , David Kim
发明人： Yong Jin Kim , David Kim
IPC分类号： G10L15/22
CPC分类号： G10L15/22 , G10L15/30 , H04M1/2535 , H04M1/72552 , H04M3/4936 , H04M7/006 , H04M11/08 , H04M2201/38 , H04M2201/42 , H04M2203/251 , H04M2203/252
摘要： A method for providing a voice-screen ARS service on a terminal, according to an embodiment of the present invention, uses an application installed on the terminal to connect to an IVR system of a client company via a voice call and connects a data call to a VARS service server. Menu information including a plurality of menu items related to a client is received through a data call and displayed on a screen and voice information related to the menu is received through a voice call and output in audio. Accordingly, when a user uses the ARS, both services of voice and onscreen information are simultaneously provided and thereby decreases the limitations and inaccuracies of provided voice information increases user convenience.
摘要翻译：根据本发明实施例的用于在终端上提供语音屏幕ARS服务的方法使用安装在终端上的应用程序通过语音呼叫连接到客户端公司的IVR系统，并将数据呼叫连接到一个VARS服务器。包括与客户有关的多个菜单项的菜单信息通过数据呼叫接收并显示在屏幕上，并且通过语音呼叫接收与菜单相关的语音信息并以音频输出。因此，当用户使用ARS时，同时提供语音和屏幕信息的两个服务，从而减少提供的语音信息的限制和不准确性增加了用户的便利性。

8. 发明申请

US20130053006A1 SYSTEM AND METHOD FOR PROVIDING A SCREEN SWITCHING SERVICE DURING CALL COUNSELING AND DEVICE APPLIED THERETO 有权
标题翻译：在呼叫中提供屏幕切换服务的系统和方法及其应用的设备
公开(公告)号：US20130053006A1
公开(公告)日：2013-02-28
申请号：US13696508
申请日：2011-01-12
申请人： Yong Jin Kim
发明人： Yong Jin Kim
IPC分类号： H04W4/16
CPC分类号： H04N7/147 , H04L65/1083 , H04M3/00 , H04M3/5183 , H04M7/0027 , H04N21/00 , H04W4/16
摘要： The present invention relates to a system and method for providing a screen switching service during call counseling and a device applied thereto. According to the system for providing a screen switching service during call counseling, after a counselor displays a predetermined counseling material screen on a terminal of a caller in the event that the caller requests a call to the counselor in a customer service center in order to have a consultation, the consultation is provided with a voice call while the counseling material screen, being displayed on the terminal of the caller, is switched according to a page control of the remotely-located counselor.
摘要翻译：本发明涉及一种用于在呼叫咨询期间提供屏幕切换服务的系统和方法以及应用于其上的设备。根据用于在通话咨询期间提供屏幕切换服务的系统，在辅导员在呼叫者的终端上显示预定的咨询材料屏幕的情况下，如果呼叫者在客户服务中心请求呼叫顾问以便具有咨询时，咨询被提供语音呼叫，而在呼叫者的终端上显示的辅导材料屏幕根据远程顾问的页面控制被切换。

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