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61. 发明申请

US20200244754A1 CONTROLLING USAGES OF CHANNELS OF A USER EXPERIENCE ECOSYTEM 审中-公开
公开(公告)号：US20200244754A1
公开(公告)日：2020-07-30
申请号：US16845971
申请日：2020-04-10
申请人： Stephanie Au , Peter Krmpotic , John Costello
发明人： Stephanie Au , Peter Krmpotic , John Costello
IPC分类号： H04L29/08 , G06Q30/02 , G06Q50/00
摘要： Various embodiments describe controlling usages of channels of a user experience ecosystem. A computer system provides a user interface to a computing device, generates data entries based on user interactions with the user interface, and stores the data entries in a data store. The data entries identify the channels and specify dependencies between the usages of the channels. The computer system adds, to the data store, identifiers of storage locations of content. The computer system provides, to channel systems, access to the data entries and the identifiers of the storage locations in the data store. A usage of a channel by a channel system includes a content publication based on the data entries and the identifiers of the storage locations. The usage of this channel is coordinated with a usage of a different channel by a different channel system based on the dependencies specified in the data entries.

62. 发明授权

US09095861B2 Dual shower head assembly 有权
标题翻译：双淋浴喷头组件
公开(公告)号：US09095861B2
公开(公告)日：2015-08-04
申请号：US13967034
申请日：2013-08-14
申请人： John Costello
发明人： John Costello
IPC分类号： B05B15/08 , B05B1/18 , E03C1/04 , E03C1/06
CPC分类号： B05B1/185 , B05B1/18 , B05B15/654 , B05B15/656 , B05B15/658 , E03C1/0408 , E03C1/06
摘要： Because the height of humans will vary it is important to be able to adjust the height of the showerhead. At times it may also be useful to be able to have two people shower at the same time and be able to adjust the distance between the two showerhead to accommodate the distance between two people. It may also be useful for the showerhead to be portable and easily attached and reattached to the water supply for the shower.
摘要翻译：因为人的身高会变化，所以重要的是要调整淋浴花洒的高度。有时可以让两个人同时淋浴，并且能够调整两个淋浴间之间的距离，以适应两人之间的距离。淋浴头可以便携并且容易地附接并重新连接到用于淋浴的水源中也是有用的。

63. 发明授权

US09024993B2 System and method for automatically managing participation at a meeting or conference 有权
标题翻译：自动管理会议或会议参与的系统和方法
公开(公告)号：US09024993B2
公开(公告)日：2015-05-05
申请号：US13337769
申请日：2011-12-27
申请人： Patrick Hession , Tony McCormack , John Costello , Frank McGuire
发明人： Patrick Hession , Tony McCormack , John Costello , Frank McGuire
IPC分类号： H04N7/14 , H04L12/18
CPC分类号： H04L12/1822 , H04L12/18
摘要： A participant managing system which identifies potential invitees to a conference. A storage means maintains storing records of associations of persons at least one or more key words. During the preparation of the conference the system responds to the user's input of key words by identifying persons. The user is not obliged to make any selection of persons, only a selection of subjects by key words.
摘要翻译：参与者管理系统，用于识别会议的潜在受邀者。存储装置维护存储人员关联的记录至少一个或多个关键词。在会议准备期间，系统通过识别人员来响应用户对关键词的输入。用户没有义务通过关键词对人物进行选择，只能选择主题。

64. 发明授权

US08934618B2 Method for analysing an interactive voice response system 有权
标题翻译：分析交互式语音应答系统的方法
公开(公告)号：US08934618B2
公开(公告)日：2015-01-13
申请号：US12345200
申请日：2008-12-29
申请人： John Costello , Tony McCormack , John Yoakum
发明人： John Costello , Tony McCormack , John Yoakum
IPC分类号： H04M5/00 , G10L15/22 , H04M3/493 , H04M3/51 , H04M3/42
CPC分类号： G10L15/22 , H04M3/493 , H04M3/5166 , H04M2201/38 , H04M2203/355
摘要： Methods for analyzing an interactive voice response (IVR) system are disclosed. In the methods, prompts are issued from the IVR system and user input made in response to the prompts from the IVR system is received. One method involves displaying the prompts issued by the IVR system to an operator; and receiving input data from the operator, the data defining whether any change to the IVR system is recommended and/or any recommended changes to the IVR system. Another method involves detecting the occurrence of an unexpected event by comparing the user input against a predefined set of rules, each rule being associated with one or more of the unexpected events; and taking a predefined action in response to the detection of one or more of the unexpected events.
摘要翻译：公开了用于分析交互式语音响应（IVR）系统的方法。在该方法中，从IVR系统发出提示，并接收到响应于IVR系统提示的用户输入。一种方法是将IVR系统发出的提示显示给运营商; 并且从操作者接收输入数据，数据定义是否推荐IVR系统的任何改变和/或对IVR系统的任何推荐的改变。另一种方法包括通过将用户输入与预定义的一组规则进行比较来检测意外事件的发生，每个规则与一个或多个意外事件相关联; 并且响应于一个或多个意外事件的检测而采取预定义的动作。

65. 发明授权

US08902254B1 Portable augmented reality 有权
标题翻译：便携式增强现实
公开(公告)号：US08902254B1
公开(公告)日：2014-12-02
申请号：US12874586
申请日：2010-09-02
申请人： Brian Dale Laughlin , Richard Eugene Murrish , John Costello , Jan H. Vandenbrande
发明人： Brian Dale Laughlin , Richard Eugene Murrish , John Costello , Jan H. Vandenbrande
IPC分类号： G06T19/00
CPC分类号： G06T19/006 , G06T19/20 , G06T2219/2016
摘要： The different advantageous embodiments provide a system comprising a processor unit, a sensor system, and a user interface. The processor unit is configured to execute a data manipulation process. The sensor system is configured to retrieve physical data about a number of physical objects. The user interface has data manipulation controls for the data manipulation process.
摘要翻译：不同的有利实施例提供了包括处理器单元，传感器系统和用户界面的系统。处理器单元被配置为执行数据操纵处理。传感器系统被配置为检索关于多个物理对象的物理数据。用户界面具有用于数据操作过程的数据操作控件。

66. 发明授权

US08897428B2 Managing recordings of communications sessions 有权
标题翻译：管理通信会话录音
公开(公告)号：US08897428B2
公开(公告)日：2014-11-25
申请号：US13538034
申请日：2012-06-29
申请人： Martin Walker , John Costello , David Murray
发明人： Martin Walker , John Costello , David Murray
IPC分类号： G06F15/173 , H04M3/51 , H04L12/26 , H04M3/42 , H04L29/06 , H04L12/24
CPC分类号： H04M3/42221 , H04L41/069 , H04L43/00 , H04L65/605 , H04M3/51
摘要： A device for recording the content of live communications sessions allocates each session with a unique identifier which is also communicated to a server, exchange, switch or endpoint having control of that session. A log of events occurring in the session is updated with the unique identifier of the recorded content, and following the session, the log of events is communicated to the recording device, indexed under the unique identifier, and stored with the recorded content of the session itself.
摘要翻译：用于记录实况通信会话内容的设备为每个会话分配唯一的标识符，该标识符也被传送到具有该会话控制的服务器，交换机，交换机或端点。在会话中发生的事件日志用记录的内容的唯一标识符更新，并且在会话之后，将事件的日志传送到记录设备，以唯一的标识符索引，并与记录的会话的内容一起存储本身。

67. 发明授权

US08873737B2 Routing communication sessions in a contact center 有权
标题翻译：在联络中心路由通信会话
公开(公告)号：US08873737B2
公开(公告)日：2014-10-28
申请号：US13041855
申请日：2011-03-07
申请人： Thomas Moran , David Murray , John Costello , Peter Flannery , Hugh Tynan , Enda Dooley
发明人： Thomas Moran , David Murray , John Costello , Peter Flannery , Hugh Tynan , Enda Dooley
IPC分类号： H04M3/523 , H04M3/42 , H04M3/51
CPC分类号： H04M3/42221 , H04M3/5141 , H04M2201/40
摘要： A system for routing communication sessions between a contact and an agent of a contact center is disclosed. The system is arranged to simultaneously connect more than one contact to an agent of the contact center capable of simultaneously handling a plurality of contacts. Typically, the contacts comprise non-voice contacts The system is arranged to obtain a respective time-varying characteristic associated with the various agents indicating an intermediate level of activity for the agents between the agents being unoccupied and the agents being fully occupied with handling contacts. New contacts received at the contact center are routed to an agent based at least partially the time-varying characteristic for the agents.
摘要翻译：公开了一种用于在联系人和联络中心的代理之间路由通信会话的系统。该系统被布置成将多于一个的触点同时连接到能够同时处理多个触点的联络中心的代理。通常，触点包括非语音触点。系统被布置成获得与各种代理相关联的相应的时变特性，其指示代理未被占用且代理完全占用处理联系人之间的代理的中间活动级别。在联络中心收到的新联系人至少部分地基于代理商的时变特征路由到代理。

68. 发明授权

US08379224B1 Prismatic alignment artifact 有权
标题翻译：棱镜对齐工件
公开(公告)号：US08379224B1
公开(公告)日：2013-02-19
申请号：US12562427
申请日：2009-09-18
申请人： Michael Louis Piasse , John Costello , Mike D. Cleland
发明人： Michael Louis Piasse , John Costello , Mike D. Cleland
IPC分类号： G01B11/30 , G01B11/14 , G06F19/00
CPC分类号： G01B11/002 , G01C15/002
摘要： A prismatic alignment artifact includes an artifact body having a prismatic shape.
摘要翻译：棱镜对准伪像包括具有棱柱形状的伪像体。

69. 发明授权

US08144633B2 Method and system for controlling audio in a collaboration environment 有权
标题翻译：在协作环境中控制音频的方法和系统
公开(公告)号：US08144633B2
公开(公告)日：2012-03-27
申请号：US12564262
申请日：2009-09-22
申请人： John H. Yoakum , Tony McCormack , John Costello
发明人： John H. Yoakum , Tony McCormack , John Costello
IPC分类号： H04L12/16
CPC分类号： H04L65/4015
摘要： A method and system for designating an aural position of an audio stream in a collaboration environment. A plurality of icons corresponding to participants are displayed in a user interface. A moderator may move the icons from a first position in the user interface to a second position in the user interface. Upon moving an icon from a first position to a second position, an aural position identifier corresponding to the second position is generated and sent to a conference processor. The conference processor uses the aural position identifier to generate an outgoing audio stream that aurally positions the audio stream generated by the participant corresponding to the icon at the aural position. The outgoing audio stream is provided to the moderator, who uses a multi-channel capable device to perceive the audio stream at the designated aural position.
摘要翻译：一种用于在协作环境中指定音频流的听觉位置的方法和系统。与用户对应的多个图标显示在用户界面中。主持人可以将图标从用户界面中的第一位置移动到用户界面中的第二位置。在将图标从第一位置移动到第二位置时，生成与第二位置相对应的听觉位置识别符并将其发送到会议处理器。会议处理器使用听觉位置标识符来产生输出音频流，其将由与该图标对应的参与者产生的音频流声音地定位在听觉位置。输出音频流被提供给主持人，主持人使用多声道能力的设备来感知指定听觉位置处的音频流。

70. 发明授权

US07961064B2 Directional coupler including impedance matching and impedance transforming attenuator 有权
标题翻译：包括阻抗匹配和阻抗变换衰减器的定向耦合器
公开(公告)号：US07961064B2
公开(公告)日：2011-06-14
申请号：US12320639
申请日：2009-01-30
申请人： Brian Kearns , John Costello
发明人： Brian Kearns , John Costello
IPC分类号： H01P5/12 , H01P1/22
CPC分类号： H01P5/184
摘要： The present invention provides a compact weakly coupled directional coupler combined with an integrated impedance transformation and matching circuit where the impedance transformation and matching circuit facilitates the fabrication of a highly miniaturized directional coupler with optimum electrical performance where the physical dimensions of the coupled transmission lines fall inside the constraints of the fabrication process.
摘要翻译：本发明提供了紧凑的弱耦合定向耦合器与集成阻抗变换和匹配电路组合，其中阻抗变换和匹配电路有助于制造具有最佳电气性能的高度小型化的定向耦合器，其中耦合的传输线的物理尺寸落在制造过程的制约。

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