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51. 发明授权

US07497373B2 Intelligent reminder service to track customer requests and processing 有权
标题翻译：智能提醒服务跟踪客户的请求和处理
公开(公告)号：US07497373B2
公开(公告)日：2009-03-03
申请号：US11198449
申请日：2005-08-05
申请人： Baiju D. Mandalia , Joseph G. Rusnak , Robert J. Sundstrom
发明人： Baiju D. Mandalia , Joseph G. Rusnak , Robert J. Sundstrom
IPC分类号： G06Q40/00
CPC分类号： G06Q10/109
摘要： A method of providing reminders to facilitate a business transaction can include first identifying a personal representative of a business entity, wherein the personal representative is associated with the transaction, second determining a current availability of the personal representative according to context information for the personal representative, monitoring the transaction involving a customer and the business entity and determining whether the transaction is complete. If the transaction is not complete within a predetermined amount of time, the method can include automatically notifying the customer on behalf of the personal representative. If the transaction is not complete within an additional amount of time, the method can include automatically notifying the personal representative over a selected communication channel to contact the customer. Determining a current availability can include accessing a calendar system corresponding to the personal representative to determine whether a scheduling conflict exists.
摘要翻译：提供促进商业交易的提醒的方法可以包括首先识别商业实体的个人代表，其中个人代表与交易相关联，根据个人代表的上下文信息来确定个人代表的当前可用性，监控涉及客户和业务实体的交易，并确定交易是否完成。如果交易在预定时间内未完成，则该方法可以包括代表个人代表自动通知客户。如果交易在额外的时间内未完成，则该方法可以包括通过选定的通信信道自动通知个人代理以联系客户。确定当前可用性可以包括访问对应于该个人代表的日历系统以确定是否存在调度冲突。

52. 发明授权

US5572695A Transparent memory mapping mechanism for a digital signal processing system 失效
标题翻译：数字信号处理系统的透明内存映射机制
公开(公告)号：US5572695A
公开(公告)日：1996-11-05
申请号：US250974
申请日：1994-05-31
申请人： Lawrence P. Andrews , Derrick L. Arias , Judith M. Linger , Baiju D. Mandalia , Oscar E. Ortega , John C. Sinibaldi
发明人： Lawrence P. Andrews , Derrick L. Arias , Judith M. Linger , Baiju D. Mandalia , Oscar E. Ortega , John C. Sinibaldi
IPC分类号： G06F15/16 , G06F12/02 , G06F15/167
CPC分类号： G06F12/0284 , H04Q2213/13103 , H04Q2213/13107 , H04Q2213/1332 , H04Q2213/13396
摘要： A digital signal processing system includes first and second logical memory mapping units coupled to first and second digital processors respectively and to a data storage unit. The system further includes first and second mapping registers for containing first and second address mapping information coupled to the first and second digital processors respectively. The first and second mapping units are operative to receive (i) first and second logical addresses generated by the first and second digital processors respectively and (ii) first and second address mapping information respectively, and generate first and second physical addresses such that each of the digital processors can independently access any of a plurality of memory locations within the data storage unit.
摘要翻译：数字信号处理系统包括分别耦合到第一和第二数字处理器的第一和第二逻辑存储器映射单元以及数据存储单元。该系统还包括第一和第二映射寄存器，用于分别包含耦合到第一和第二数字处理器的第一和第二地址映射信息。第一和第二映射单元用于分别接收（i）分别由第一和第二数字处理器生成的第一和第二逻辑地址，以及（ii）第一和第二地址映射信息，并且生成第一和第二物理地址，数字处理器可以独立地访问数据存储单元内的多个存储器位置中的任何一个。

53. 发明授权

US5459843A RISC-type pipeline processor having N slower execution units operating in parallel interleaved and phase offset manner with a faster fetch unit and a faster decoder 失效
标题翻译：具有N个较慢执行单元的RISC型流水线处理器以并行交错和相位偏移方式工作，具有更快的提取单元和更快的解码器
公开(公告)号：US5459843A
公开(公告)日：1995-10-17
申请号：US282412
申请日：1994-07-28
申请人： Gordon T. Davis , Sebastian T. Ventrone , John J. Reilly , Baiju D. Mandalia , Michael G. Holung , William R. Robinson, Jr.
发明人： Gordon T. Davis , Sebastian T. Ventrone , John J. Reilly , Baiju D. Mandalia , Michael G. Holung , William R. Robinson, Jr.
IPC分类号： G06F9/38 , G06F9/30
CPC分类号： G06F9/3885 , G06F9/3851
摘要： A pipelined, RISC-type processor operated in parallel mode and its associated processing methods for separately handling instructions from multiple program instruction sets. The pipelined processor includes an instruction fetch unit, an instruction decode unit and n execution units. Each execution unit operates at substantially the same process cycle time, while the speed of operation of the instruction fetch unit and instruction decode unit is at least n times the cycle time of the execution units such that each phase of the pipeline separately processes n instructions substantially within one machine cycle. Timing and control circuitry is coupled to each of the principle elemental units for controlling the timing and sequence of operations on instructions.
摘要翻译：以并行模式运行的流水线RISC型处理器及其相关处理方法，用于分别处理来自多个程序指令集的指令。流水线处理器包括指令提取单元，指令解码单元和n个执行单元。每个执行单元以基本上相同的处理周期时间操作，而指令获取单元和指令解码单元的操作速度至少为执行单元的周期时间的n倍，使得流水线的每个相分别基本上处理n个指令在一个机器周期内。定时和控制电路耦合到每个主要元件单元，用于控制指令上的操作的时序和顺序。

54. 发明授权

US5121354A Random access memory with access on bit boundaries 失效
标题翻译：随机访问存储器访问位边界
公开(公告)号：US5121354A
公开(公告)日：1992-06-09
申请号：US491894
申请日：1990-03-12
申请人： Baiju D. Mandalia
发明人： Baiju D. Mandalia
IPC分类号： G06F12/06 , G06F12/04
CPC分类号： G06F12/04 , G11C8/04
摘要： A word addressable random access memory includes additional logic permitting accessing on bit boundaries during read/write operations requiring only one memory cycle. During each memory cycle, two "adjacent" word locations are selected for access concurrently in response to the decoding of one address. Logic responsive to bit boundary select signals determine which memory cells of the two "adjacent" word locations are in fact accessed to store or retrieve a word of data. In one preferred embodiment, the boundary select logic controls the data in/out lines of a pair of odd/even arrays. In another preferred embodiment, the boundary select logic includes logic within each cell of a single memory array.

55. 发明授权

US4972342A Programmable priority branch circuit 失效
标题翻译：可编程优先支路
公开(公告)号：US4972342A
公开(公告)日：1990-11-20
申请号：US254985
申请日：1988-10-07
申请人： Gordon T. Davis , Baiju D. Mandalia
发明人： Gordon T. Davis , Baiju D. Mandalia
IPC分类号： G06F9/32 , G06F9/38 , G06F9/48
CPC分类号： G06F9/3885 , G06F9/30058 , G06F9/30094 , G06F9/3804
摘要： A special purpose circuit unit, responsive to a special BBD instruction, provides for more efficient execution of program branches required in poll and test type routines used by data processors. This unit can easily be added to almost any contemporary processing system to speed up performance of priority branch operations. It includes: a stack of registers loadable with branch addresses designating locations of branch target instructions, an input register for holding bits representing branch conditions accessible from immediate (programmable) storage, and a programmable priority encoder responsive to the BBD instruction to select an address from the stack in accordance with the position in the input register of a highest priority one of the bits representing an active request for instruction branching. The selected address is used to fetch an instruction representing the start of a program segment for attending to the selected branch condition. Contents of the branch address stack are alterable by program to allow for varying selections of branch routines to fulfill conditions denotable by different sets of bits loadable into the input register. The priority encoder includes a stack of selection control registers which are also loadable by programs, to allow for variability in the priority ordering accorded to the bit positions of the input register. By dynamically loading information into the branch address and priority selection stacks, subject BBD unit can be shared dynamically for resolving sequence branching relative to multiple different classes of conditions or events depending on system requirements. The unit is configurable to execute its priority and branch address selection operations together in a single clock cycle of the system. In pipelined systems, the BBD function can be conveniently accommodated in parallel with other system functions.

56. 发明授权

US08417511B2 Dynamic grammars for reusable dialogue components 有权
标题翻译：用于可重复使用对话组件的动态语法
公开(公告)号：US08417511B2
公开(公告)日：2013-04-09
申请号：US11616998
申请日：2006-12-28
申请人： Aimee Silva , Baiju D. Mandalia , Victor S. Moore
发明人： Aimee Silva , Baiju D. Mandalia , Victor S. Moore
IPC分类号： G06F17/27 , G10L21/00
CPC分类号： G10L15/193
摘要： A system and method for authoring a voice application is provided. The voice recognition process uses a dynamic grammar which obtains data from a backend data source based upon an input in order to create expected results that a speech engine can recognize. The process can retrieve data from at least one of a plurality of back-end data sources and can build a grammar based on the data using at least in part a dynamic grammar builder. The grammar is loaded into the voice recognition application using at least in part the reusable dialog component. A data access service, XSLT processor, or other data accessing framework can be used to facilitate access and manipulation of data in heterogeneous environments.
摘要翻译：提供了一种用于创作语音应用程序的系统和方法。语音识别过程使用动态语法，其基于输入从后端数据源获得数据，以便产生语音引擎可以识别的预期结果。该过程可以从多个后端数据源中的至少一个数据源检索数据，并且可以至少部分地使用动态语法构建器来基于数据构建语法。使用至少部分可重用对话组件将语法加载到语音识别应用程序中。可以使用数据访问服务，XSLT处理器或其他数据访问框架来促进异构环境中数据的访问和操纵。

57. 发明授权

US08150697B2 Autonomous systems and network management using speech 有权
标题翻译：自主系统和网络管理使用语音
公开(公告)号：US08150697B2
公开(公告)日：2012-04-03
申请号：US10677891
申请日：2003-09-30
申请人： Baiju D. Mandalia , Pradeep P. Mansey
发明人： Baiju D. Mandalia , Pradeep P. Mansey
IPC分类号： G10L21/00 , G10L15/22
CPC分类号： G10L2015/228
摘要： A method of managing systems in a managed network can include storing configuration information corresponding to at least one managed system and automatically generating a grammar and a speech dialog for each managed system using the configuration information. User speech selecting a managed system can be received over a telephone call. The user speech can be recognized to identify the selected managed system. A grammar and speech dialog for the selected managed system can be loaded. Accordingly, the user can interact with one or more managed systems using the speech dialog. The user speech can be processed using the grammar.
摘要翻译：管理受管网络中的系统的方法可以包括存储与至少一个被管理系统相对应的配置信息，并且使用配置信息自动生成每个被管理系统的语法和语音对话。可以通过电话接收用户选择被管理系统的语音。可以识别用户语音以识别所选择的被管理系统。可以加载所选托管系统的语法和语音对话框。因此，用户可以使用语音对话与一个或多个被管理系统进行交互。可以使用语法来处理用户语音。

58. 发明申请

US20090214004A1 TRACKING INDIVIDUALS USING VOICE VERIFICATION 有权
标题翻译：使用语音验证跟踪个人
公开(公告)号：US20090214004A1
公开(公告)日：2009-08-27
申请号：US12037786
申请日：2008-02-26
申请人： Juan F. Caraballo , Baiju D. Mandalia
发明人： Juan F. Caraballo , Baiju D. Mandalia
IPC分类号： H04M1/64
CPC分类号： H04M3/5158 , G10L17/00 , H04M3/4936
摘要： A method for tracking the location of an individual can include selecting a first audio clip from a plurality of audio clips, wherein each audio clip comprises a different question for the individual and wherein a correct answer corresponds to each audio clip. The method can further include initiating a telephone call to a telephone of the individual at a desired location and playing the first audio clip for the individual via the telephone call. The method can further include receiving an oral response to the first audio clip from the individual via the telephone call and executing a speech recognition process upon the oral response. The method can further include comparing the oral response to a voice print of the individual and storing a record indicating that the individual is compliant if the oral response matches the correct answer and the oral response matches the voice print.
摘要翻译：用于跟踪个人位置的方法可以包括从多个音频剪辑中选择第一音频剪辑，其中每个音频剪辑包括针对个体的不同问题，并且其中正确答案对应于每个音频剪辑。该方法还可以包括在期望的位置发起对个人的电话的电话呼叫，并通过电话呼叫播放个人的第一音频剪辑。该方法还可以包括经由电话呼叫从个体接收对第一音频剪辑的口头响应，并在口头响应时执行语音识别过程。该方法还可以包括将口头响应与个体的语音印刷进行比较，并且如果口头响应与正确答案匹配并且口头响应与语音打印匹配，则存储指示个人是否符合的记录。

59. 发明授权

US07529540B2 Method and system for invoking push-to-service offerings 失效
标题翻译：调用推送服务产品的方法和系统
公开(公告)号：US07529540B2
公开(公告)日：2009-05-05
申请号：US11288711
申请日：2005-11-29
申请人： Douglas H. Cox , Vijay Dheap , Baiju D. Mandalia
发明人： Douglas H. Cox , Vijay Dheap , Baiju D. Mandalia
IPC分类号： H04M3/42 , H04Q7/38 , H04Q7/22
CPC分类号： H04M3/4938 , H04M3/42068 , H04M2203/2072 , H04M2203/553
摘要： The present invention includes a method and system for invoking service offerings. The method can include the steps of initiating (320) a push-to-service request, enabling (304) a Voice Recognition Server (VRS), ranking (306) a list of supported service offerings, and presenting the list on a display for identifying at least one service offering that is available as a service to the user. The method and system can include speaking (308) a voice request for selecting at least one service presented on the display, and establishing (310) a communication dialogue with a service provider of the service for connecting the service provider for providing the service to the user.The push-to-service request can be invoked by a user depressing a service button (120) on the first communication unit (100) using a push-action. The VRS (220) can handle the voice request and generate a list of service offerings ranked by priority for presentation on the display. The process can include a control protocol to negotiate at least one device characteristic with at least one service provider.
摘要翻译：本发明包括用于调用服务提供的方法和系统。该方法可以包括以下步骤：启动（320）推送服务请求，启用（304）语音识别服务器（VRS），对支持的服务提供的列表进行排名（306），以及在显示器上呈现列表识别作为服务可用于用户的至少一个服务提供。所述方法和系统可以包括说出（308）用于选择显示器上呈现的至少一个服务的语音请求，以及建立（310）与所述服务的服务提供商的通信对话，用于将所述服务提供商连接以提供所述服务用户。推送服务请求可以由用户使用推动按压第一通信单元（100）上的服务按钮（120）来调用。 VRS（220）可以处理语音请求，并产生按优先级排列的显示服务提供列表。该过程可以包括用于与至少一个服务提供商协商至少一个设备特征的控制协议。

60. 发明授权

US06785741B1 Call director system and method 失效
标题翻译：电话导演系统和方法
公开(公告)号：US06785741B1
公开(公告)日：2004-08-31
申请号：US09568219
申请日：2000-05-09
申请人： Baiju D. Mandalia , Edward J. Dahmus , Pnina P. Vortman , Ran R. Cohen , Uzi U. Shavdron , Ann-Marie W. Hoher , Vicki L. Colson , Paul G. Ringhof , Elinor R. Williams
发明人： Baiju D. Mandalia , Edward J. Dahmus , Pnina P. Vortman , Ran R. Cohen , Uzi U. Shavdron , Ann-Marie W. Hoher , Vicki L. Colson , Paul G. Ringhof , Elinor R. Williams
IPC分类号： G06F1300
CPC分类号： H04M3/5191 , H04M3/5166 , H04M3/523
摘要： A call director (CD) system and method is disclosed which enables a Virtual Automatic Call Director (ACD) environment with integrated voice response unit (VRU) and Virtual Automatic Call Distributor (VACD) to have a programmable interface with a common script logic so that the complete call flow can be executed in a single process. The disclosed system incorporates a network interface (111), one or more VPU IP telephony servers (112), a MCU configuration/supervision unit (113), Virtual Automatic Call Distributor (VACD) subsystem (114), customer information files (115), and incoming call router (ICR) (104).
摘要翻译：公开了一种呼叫指导（CD）系统和方法，其使得具有集成语音响应单元（VRU）和虚拟自动呼叫分配器（VACD）的虚拟自动呼叫导向器（ACD）环境具有可编程接口，其具有公共脚本逻辑，使得完整的呼叫流程可以在单个进程中执行。所公开的系统包括网络接口（111），一个或多个VPU IP电话服务器（112），MCU配置/监督单元（113），虚拟自动呼叫分配器（VACD）子系统（114），客户信息文件（115）和来电路由器（ICR）（104）。

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