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    • 51. 发明授权
    • Method and apparatus for content personalization over a telephone interface
    • 通过电话接口进行内容个性化的方法和装置
    • US06807574B1
    • 2004-10-19
    • US09426102
    • 1999-10-22
    • Hadi PartoviRoderick Steven BrathwaiteAngus Macdonald DavisMichael S. McCueBrandon William PorterJohn GiannandreaEckart WaltherAnthony AccardiZhe Li
    • Hadi PartoviRoderick Steven BrathwaiteAngus Macdonald DavisMichael S. McCueBrandon William PorterJohn GiannandreaEckart WaltherAnthony AccardiZhe Li
    • G06F15173
    • H04L65/1069G06Q30/06H04L29/06H04L29/06027H04L65/1096H04L67/20H04L67/2819H04L67/306H04L69/329H04M3/42059H04M3/42068H04M3/4938H04M2203/2061H04M2242/22
    • A method and apparatus for providing personalized information content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to identify, or create, user profiles for customization. The personalized content is specific to that user based on her/his telephone identifying information and may be further customized based on the current time, current date, the calling party's locales, and/or the calling party's dialect and speech patterns. Also, the telephone identifying information may support targeted advertising, content, and purchasing recommendations specific to that user. The system may use a voice password and/or touch-tone login system when appropriate to distinguish the caller or verify the caller's identity for specific activities. Typically, embodiments of the invention will immediately present a caller personalized content based on her/his profile using the appropriate dialect as well as the caller's preferred content. Profiles can be constructed as the caller uses embodiments of the invention as well as through explicit designation of preferences. For example, the user might specify an existing personalized site to use in building her/his profile. Additionally, new callers may have an initial profile generated based on one or more database lookups for demographic information based on their telephone identifying information.
    • 描述了一种通过电话提供个性化信息内容的方法和装置。 本发明支持语音门户的创建。 本发明的实施例使用诸如主叫方号码的电话识别信息来识别或创建用于用户定制的用户简档。 个性化内容基于她/他的电话识别信息针对该用户,并且可以基于当前时间,当前日期,主叫方的地点和/或主叫方的方言和语音模式进一步定制。 此外,电话识别信息可以支持针对该用户的针对性的广告,内容和购买建议。 适当时,系统可以使用语音密码和/或触摸音登录系统来区分呼叫者或验证呼叫者的特定活动的身份。 通常,本发明的实施例将使用适当的方言以及呼叫者的优选内容立即根据她/他的简档呈现呼叫者个性化内容。 配置文件可以被构造成呼叫者使用本发明的实施例以及通过明确地指定偏好。 例如,用户可以指定用于构建她/他的个人资料的现有个性化网站。 此外,新的呼叫者可以基于基于他们的电话识别信息的用于人口统计信息的一个或多个数据库查找来生成初始配置文件。