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    • 31. 发明申请
    • HITCH MOUNTED BICYCLE RACKS FOR VEHICLES
    • HITCH安装自行车车架
    • US20120125964A1
    • 2012-05-24
    • US13275995
    • 2011-10-18
    • Chris SautterRichard JeliAndrew AustinMike KemeryZac Elder
    • Chris SautterRichard JeliAndrew AustinMike KemeryZac Elder
    • B60R11/00
    • B60R9/10B60R9/06Y10S224/924
    • A compact carrier apparatus includes one or more bicycle carriers. Each carrier includes wheel support sections configured to engage front and rear bicycle wheels, and a stabilizing arm with a gripping member configured to grip one of the wheels. A wheel support section includes a wheel engagement member disposed on an outer edge of the carrier support structure and oriented so that an engaged wheel projects beyond the outer edge. A bracing arm may selectively extend in a cantilevered fashion relative to the support structure to provide an additional load-bearing support point for such a wheel. The stabilizing arm may be mounted to the support structure at a location rearward of a wheel engagement member, and pivotable to a carrying position to grip the wheel. The path of the stabilizing arm, in the carrying position, traverses the center of the wheel and avoids passing over the fork or the brakes.
    • 紧凑型载体装置包括一个或多个自行车载具。 每个行星架包括构造成接合前后自行车车轮的车轮支撑部分和具有构造成夹持车轮之一的夹持构件的稳定臂。 车轮支撑部分包括设置在承载支撑结构的外边缘上并被定向成使得接合的轮突出超出外边缘的车轮接合构件。 支撑臂可以相对于支撑结构选择性地以悬臂方式延伸,以为这种轮提供额外的承载支撑点。 稳定臂可以在车轮接合构件的后方的位置处安装到支撑结构,并且可枢转到承载位置以夹紧车轮。 稳定臂在承载位置的路径穿过车轮的中心,避免通过叉车或制动器。
    • 32. 发明授权
    • Systems and methods for providing interactive customer support
    • 提供交互式客户支持的系统和方法
    • US08135992B2
    • 2012-03-13
    • US12423372
    • 2009-04-14
    • Andrew Austin
    • Andrew Austin
    • G06F11/00
    • G06F11/26
    • A system for providing device diagnostics includes a surface interface operatively linked and in communication with a processor. The surface interface includes a multi-touch interface to detect multiple simultaneous inputs and an object recognition interface to communicate with a device upon the device being placed on the surface interface. The system further includes a memory operatively linked and in communication with the processor, wherein the memory includes a system application configured to: recognize a customer device when the customer device is placed on the surface interface, conduct a diagnostic test to determine whether the device is operating without error, and perform a corrective action if the diagnostic test detects an error.
    • 用于提供设备诊断的系统包括可操作地链接并与处理器通信的表面接口。 表面接口包括用于检测多个同时输入的多点触摸接口和在设备被放置在表面接口上时与设备通信的对象识别接口。 所述系统还包括可操作地链接并与所述处理器通信的存储器,其中所述存储器包括被配置为:当所述客户设备被放置在所述表面接口上时识别客户设备的系统应用,进行诊断测试以确定所述设备是否是 操作无错误,并且如果诊断测试检测到错误,则执行纠正措施。
    • 34. 发明申请
    • SYSTEMS AND METHODS FOR PROVIDING INTERACTIVE CUSTOMER SUPPORT
    • 提供交互式客户支持的系统和方法
    • US20090287961A1
    • 2009-11-19
    • US12423372
    • 2009-04-14
    • Andrew Austin
    • Andrew Austin
    • G06F11/00G06F3/041H04L29/06
    • G06F11/26
    • A system for providing device diagnostics includes a surface interface operatively linked and in communication with a processor. The surface interface includes a multi-touch interface to detect multiple simultaneous inputs and an object recognition interface to communicate with a device upon the device being placed on the surface interface. The system further includes a memory operatively linked and in communication with the processor, wherein the memory includes a system application configured to: recognize a customer device when the customer device is placed on the surface interface, conduct a diagnostic test to determine whether the device is operating without error, and perform a corrective action if the diagnostic test detects an error.
    • 用于提供设备诊断的系统包括可操作地链接并与处理器通信的表面接口。 表面接口包括用于检测多个同时输入的多点触摸接口和用于在设备被放置在表面接口上时与设备进行通信的对象识别接口。 所述系统还包括可操作地链接并与所述处理器通信的存储器,其中所述存储器包括被配置为:当所述客户设备被放置在所述表面接口上时识别客户设备的系统应用,进行诊断测试以确定所述设备是否是 操作无错误,并且如果诊断测试检测到错误,则执行纠正措施。
    • 35. 发明申请
    • Hitch mounted bicycle racks for vehicles
    • 搭配自行车架的车辆
    • US20090236382A1
    • 2009-09-24
    • US12217767
    • 2008-07-07
    • Chris SautterRichard JeliAndrew AustinMike KemeryZac Elder
    • Chris SautterRichard JeliAndrew AustinMike KemeryZac Elder
    • B60R9/10
    • B60R9/10B60R9/06Y10S224/924
    • A compact carrier apparatus includes one or more bicycle carriers. Each carrier includes wheel support sections configured to engage front and rear bicycle wheels, and a stabilizing arm with a gripping member configured to grip one of the wheels. A wheel support section includes a wheel engagement member disposed on an outer edge of the carrier support structure and oriented so that an engaged wheel projects beyond the outer edge. A bracing arm may selectively extend in a cantilevered fashion relative to the support structure to provide an additional load-bearing support point for such a wheel. The stabilizing arm may be mounted to the support structure at a location rearward of a wheel engagement member, and pivotable to a carrying position to grip the wheel. The path of the stabilizing arm, in the carrying position, traverses the center of the wheel and avoids passing over the fork or the brakes.
    • 紧凑型载体装置包括一个或多个自行车载具。 每个行星架包括构造成接合前后自行车车轮的车轮支撑部分和具有构造成夹持车轮之一的夹持构件的稳定臂。 车轮支撑部分包括设置在承载支撑结构的外边缘上并被定向成使得接合的轮突出超出外边缘的车轮接合构件。 支撑臂可以相对于支撑结构选择性地以悬臂方式延伸,以为这种轮提供额外的承载支撑点。 稳定臂可以在车轮接合构件的后方的位置处安装到支撑结构,并且可枢转到承载位置以夹紧车轮。 稳定臂在承载位置的路径穿过车轮的中心,避免通过叉车或制动器。