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31. 发明申请

US20110135077A1 Geospatial Telephony System 有权
标题翻译：地理空间电话系统
公开(公告)号：US20110135077A1
公开(公告)日：2011-06-09
申请号：US12630210
申请日：2009-12-03
申请人： Michael S. Wengrovitz
发明人： Michael S. Wengrovitz
IPC分类号： H04M3/42
CPC分类号： H04M3/56 , H04M2203/5063 , H04M2242/14
摘要： A geospatial telephony system initiates conference calls between participants based on location of participants. For example, a node within the system can receive a location at which a first communication device is geospatially located and can enable a conference call to be initiated between the first communication device and at least one other communication device based on that location.
摘要翻译：地理空间电话系统根据参与者的位置启动参与者之间的电话会议。例如，系统内的节点可以接收第一通信设备位于地理位置的位置，并且可以使得能够基于该位置在第一通信设备和至少一个其他通信设备之间启动会议呼叫。

32. 发明授权

US07672294B2 Methods and devices for achieving parallel operation between IP and analog phones 有权
标题翻译：实现IP和模拟电话并行运行的方法和设备
公开(公告)号：US07672294B2
公开(公告)日：2010-03-02
申请号：US10956204
申请日：2004-09-30
申请人： Michael S. Wengrovitz , Andrew Nelson
发明人： Michael S. Wengrovitz , Andrew Nelson
IPC分类号： H04L12/66
CPC分类号： H04M1/2535
摘要： An IP bridge phone for operatively coupling one or more analog phones to a digital communications network to support parallel communications is disclosed. The IP bridge phone includes a phone handset interface adapted to connect to a phone handset, an analog phone interface, and a network interface. A mixing module is adapted to receive a first voice signal from the handset interface, a second voice signal from the analog phone, and a third voice signal from the data communications network; generate a plurality of combined signals from the first voice signal, the second voice signal, and the third voice signal; and transmit each of the plurality of combined signals to one of the plurality of interfaces. The plurality of combined signals provide parallel communications between the phone handset, the analog phone, and the remote calling party.
摘要翻译：公开了一种用于将一个或多个模拟电话可操作地耦合到数字通信网络以支持并行通信的IP桥接电话。 IP桥接电话包括适于连接到电话听筒的电话听筒接口，模拟电话接口和网络接口。混合模块适于从手机接口接收第一语音信号，来自模拟电话的第二语音信号和来自数据通信网络的第三语音信号; 从所述第一语音信号，所述第二语音信号和所述第三语音信号生成多个组合信号; 并将多个组合信号中的每一个发送到多个接口之一。多个组合信号提供电话手机，模拟电话和远程呼叫方之间的并行通信。

33. 发明申请

US20090086957A1 Real-Time Collaboration Center 有权
标题翻译：实时协作中心
公开(公告)号：US20090086957A1
公开(公告)日：2009-04-02
申请号：US11864971
申请日：2007-09-29
申请人： Mark A. Kelley , Michael S. Wengrovitz
发明人： Mark A. Kelley , Michael S. Wengrovitz
IPC分类号： H04M3/00
CPC分类号： H04M3/5232 , H04M3/42221 , H04M3/5191 , H04M3/563 , H04M3/567 , H04M7/0027
摘要： A real-time collaboration center and method for using the same are described herein which enables a caller (end-user) to have a real-time collaboration session with a call center agent. In one embodiment, the real-time collaboration center is able to create a new real-time collaboration session for a caller where the caller is routed to the real-time collaboration session in which they might be joined by an automated call center agent which could provide product information and/or gather information to/from the caller while they wait for the live call center agent. When a live call center agent with the appropriate skill set becomes available, then he/she receives an invitation to join the real-time collaboration session where the two parties can then interact with voice, instant messaging, application/desktop sharing, and other media.
摘要翻译：这里描述了一种用于使用它的实时协作中心和方法，其使呼叫者（终端用户）能够与呼叫中心代理进行实时协作会话。在一个实施例中，实时协作中心能够为呼叫者创建新的实时协作会话，其中呼叫者被路由到实时协作会话，在该会话中，他们可以由自动呼叫中心代理在呼叫中心代理等待呼叫中心时，提供产品信息和/或从呼叫者收集信息。当具有适当技能的现场呼叫中心代理可用时，他/她收到加入实时协作会话的邀请，双方然后可以与语音，即时消息，应用/桌面共享和其他媒体进行交互。

34. 发明申请

US20090040948A1 Speed conferencing 审中-公开
标题翻译：速度会议
公开(公告)号：US20090040948A1
公开(公告)日：2009-02-12
申请号：US12172234
申请日：2008-07-13
申请人： Michael S. Wengrovitz , Mark A. Kelley
发明人： Michael S. Wengrovitz , Mark A. Kelley
IPC分类号： H04L12/16
CPC分类号： H04M3/56 , H04M3/44
摘要： Speed conferencing is facilitated using a speed conference group. A conference server provides a conference room for managing a conference call between conference participants belonging to the speed conference group. The conference server uses the speed conference group to call the conference participants within that speed conference group to invite the conference participants to join the conference call in the conference room.
摘要翻译：使用速度会议组促进速度会议。会议服务器提供会议室，用于管理属于速度会议组的会议参与者之间的电话会议。会议服务器使用速度会议组呼叫该速度会议组内的会议参与者，邀请会议参加者加入会议室中的电话会议。

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