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    • 35. 发明授权
    • Automatic transmission of support information from storage apparatus
    • 从存储设备自动传输支持信息
    • US08688821B2
    • 2014-04-01
    • US11259224
    • 2005-10-26
    • Curtis C. BallardKelly J. Reasoner
    • Curtis C. BallardKelly J. Reasoner
    • G06F15/16H04L12/26
    • H04L43/04G06F11/0727G06F11/0766G06F11/327H04L43/06H04L43/08H04L67/1097
    • Backup storage apparatus and related methods that are operative to transmit error logs to a support organization. A controller controls and monitors a robotics assembly that loads and unloads storage media into and from storage devices. An operator control panel coupled to the controller controls functions of and displays information regarding the apparatus. An interface component communicates between the controller and a support organization. An algorithm displays a menu item for requesting that error logs be sent to the support organization, and transmits a request to the component to query the storage devices to generate a support ticket comprising error logs associated with the storage devices, combine the support tickets into a single composite file for transmission, and transmit the composite file to the support organization.
    • 备份存储装置和相关方法,用于将错误日志传送到支持组织。 控制器控制和监视将存储介质加载到存储设备和从存储设备卸载存储介质的机器人组件。 耦合到控制器的操作员控制面板控制关于该装置的信息的功能和显示信息。 接口组件在控制器和支持组织之间进行通信。 算法显示用于请求将错误日志发送到支持组织的菜单项,并且向组件发送请求以查询存储设备以生成包括与存储设备相关联的错误日志的支持票据,将支持票据组合成 单个复合文件进行传输,并将复合文件传输到支持组织。
    • 37. 发明申请
    • HANDLING OF STORAGE MEDIA CARTRIDGES
    • 存储媒体盒的处理
    • US20110285264A1
    • 2011-11-24
    • US13146933
    • 2009-01-29
    • Gregg S. SchmidtkeKelly J. ReasonerJeff Kato
    • Gregg S. SchmidtkeKelly J. ReasonerJeff Kato
    • H05K5/02B65D85/00
    • G11B17/225G11B15/6835
    • Storage media cartridge handling apparatus (10) is disclosed that comprises: a frame (20) to support first and second laterally spaced arrays (41, 42) of cartridge access locations extending in a front-back direction, and at least one laterally extending further array (50) of cartridge access locations, the cartridge access locations facing inwardly of the frame: an up-down drive arrangement disengagably engagagable with an accessor carriage (80) to move the carriage up and down in a region between the first and second arrays, to access locations in the first, second and further arrays (41, 42, 50); and at least one lateral displacement path within the frame along which the carriage can exit and enter the frame laterally. A storage media cartridge library and an accessor carriage (80) are also disclosed.
    • 公开了存储介质盒处理装置(10),其包括:框架(20),其支撑沿前后方向延伸的盒存取位置的第一和第二横向间隔开的阵列(41,42),以及至少一个横向延伸的 墨盒进入位置的阵列(50),所述墨盒进入位置朝向所述框架的内部:上下驱动装置,其能够与存取器托架(80)可分离地联动,以使所述滑架在所述第一和第二阵列之间的区域中上下移动 以访问第一,第二和另外阵列(41,42,50)中的位置; 以及在框架内的至少一个侧向位移路径,托架可以沿其移动并横向进入框架。 还公开了存储介质盒库和存取器托架(80)。
    • 39. 发明授权
    • System and method utilizing a conductive brush for providing power signals to a cartridge access device
    • 使用导电刷将系统和方法提供给盒式存取装置的电力信号
    • US06941569B2
    • 2005-09-06
    • US10308836
    • 2002-12-03
    • Thomas W. HolmquistGregg S. SchmidtkeKelly J. ReasonerRonald L. EhrlichRobert L. Mueller
    • Thomas W. HolmquistGregg S. SchmidtkeKelly J. ReasonerRonald L. EhrlichRobert L. Mueller
    • G11B33/12G11B17/03G11B21/08
    • G11B33/126
    • A cartridge access device in a cartridge storage system is designed to retrieve a cartridge from a storage device and to transfer the cartridge to a particular location within the system. Once the cartridge is no longer needed at the particular location, the cartridge access device retrieves the cartridge from the particular location and returns the data cartridge to the storage device. The data cartridge device preferably includes at least two engaging members that engage a respective surface of a frame assembly. Channels in the surfaces of the frame assembly guide the engaging members and, therefore, the cartridge access device as the cartridge access device moves. The engaging members are engaged with a respective conductive track member that extends through the channels in the frame assembly. Electrical current is passed through the conductive track members and the engaging members to the cartridge access device in order to supply the cartridge access device with electrical power and/or to communicate control signals to the cartridge access device. Therefore, a power cable and/or a control cable does not have to be physically connected to the cartridge access device in order for the components on the cartridge access device to receive electrical power and/or control signals.
    • 盒式存储系统中的盒式存取装置被设计成从存储装置中取出盒并将盒传送到系统内的特定位置。 一旦在特定位置不再需要盒式磁带,则盒式存取装置从特定位置取出盒式磁带并将数据盒带返回存储装置。 数据盒装置优选地包括接合框架组件的相应表面的至少两个接合构件。 框架组件的表面中的通道引导接合构件,并因此引导盒式存取装置移动时的盒式存取装置。 接合构件与延伸穿过框架组件中的通道的相应的导电轨道构件接合。 电流通过导电轨道构件和接合构件传递到盒存取装置,以便向盒式存取装置提供电力和/或将控制信号传送到盒式存取装置。 因此,电力电缆和/或控制电缆不必物理地连接到盒式存取装置,以便盒式存取装置上的组件接收电力和/或控制信号。