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    • 33. 发明申请
    • Audio chunking
    • 音频分块
    • US20060002523A1
    • 2006-01-05
    • US11170529
    • 2005-06-29
    • Sonny BettisJon PlotkyIan MoraesPhilip LowmanJames Spencer
    • Sonny BettisJon PlotkyIan MoraesPhilip LowmanJames Spencer
    • H04M1/64G06F17/00
    • H04M3/53333H04M3/53358
    • A voice mail system that allows for the delivery of voice messages by chunks, thereby optimizing the delivery of the information. When a subscriber attempts to listen to his or her voice mail message, the header information for the first voice mail message is down loaded and played back to the subscriber. While the subscriber listens to the header information, the next two blocks of data of the voice message are downloaded. Upon the completion of the playback of the header information, the first two blocks of the voice mail message are available for playback and the first block is immediately available for playback. As the subscriber listens to the voice mail message subsequent blocks of the first voice mail message, and optionally header information and blocks of subsequent voice mail messages are simultaneously down loaded. Thus, the subscriber is able to seamlessly listen to the voice mail messages without a delay in the retrieval of the voice mail messages regardless of the order the subscriber listens to the messages.
    • 语音邮件系统,允许通过块传送语音消息,从而优化信息的传递。 当用户尝试收听他或她的语音邮件消息时,第一语音邮件消息的标题信息被下载并播放给用户。 当用户收听标题信息时,下载语音消息的接下来的两个数据块。 在完成标题信息的重放之后,语音邮件消息的前两个块可用于重放,并且第一块可立即可用于重放。 当用户收听语音邮件消息时,第一语音邮件消息的后续块,以及可选的报头信息和随后的语音邮件消息块同时被下载。 因此,用户能够无缝地收听语音邮件消息,而不用延迟地检索语音邮件消息,而不管订户是否听到消息。
    • 34. 发明申请
    • AUTO BLOCK AND AUTO DISCOVERY IN A DISTRIBUTED COMMUNICATION SYSTEM
    • 分布式通信系统中的自动块和自动发现
    • US20070201456A1
    • 2007-08-30
    • US11733643
    • 2007-04-10
    • Sonny BettisPhilip LowmanJames Spencer
    • Sonny BettisPhilip LowmanJames Spencer
    • H04L12/66
    • H04L43/00H04L41/06H04L43/0817H04L43/10H04L65/1033H04M3/53325
    • A voicemail system enabling various components of the voicemail system to be distributed geographically yet operate as a seamlessly integrated system is disclosed. A signal gateway interfaces with a telephone network. In addition, one or more media servers interface with the signal gateway as well as the telephone network. The signal gateway is configured to block calls to malfunctioning media servers. The signal gateway monitors the media servers, and responsive to determining that a media server has malfunctioned, the signal gateway initiates auto-blocking such that the telephone network does not route calls to the malfunctioning media server. In addition, the signal gateway is configured to auto-detect a media server responsive to the media server being initialized. The voicemail system can include a variety of other elements, such as one or more system management units and one or more central data and message store systems. Each of the elements in the voicemail system communicate with each other over an internet protocol type network. Any functions in the various elements that require interfacing with the telephone network are simply handled through the signal gateway.
    • 公开了一种语音邮件系统,其使语音邮件系统的各种组件能够在地理上分布,并且作为无缝集成的系统运行。 信号网关与电话网络接口。 此外,一个或多个媒体服务器与信号网关以及电话网络接口。 信号网关被配置为阻止对故障的媒体服务器的呼叫。 信号网关监视媒体服务器,并且响应于确定媒体服务器发生故障,信号网关发起自动阻止,使得电话网络不将呼叫路由到故障媒体服务器。 此外,信号网关被配置为响应于正在初始化的媒体服务器自动检测媒体服务器。 语音邮件系统可以包括各种其他元素,诸如一个或多个系统管理单元和一个或多个中央数据和消息存储系统。 语音邮件系统中的每个元素通过互联网协议类型的网络彼此通信。 需要与电话网络接口的各种元件中的任何功能都可以通过信号网关进行处理。
    • 38. 发明申请
    • MESSAGE DURABILITY AND RETRIEVAL IN A GEOGRAPHICALLY DISTRIBUTED VOICE MESSAGING SYSTEM
    • 地理分布式语音消息系统中的消息耐久性和检索
    • US20080049909A1
    • 2008-02-28
    • US11930238
    • 2007-10-31
    • Sonny BettisJon PlotkyIan MoraesPhilip LowmanJames SpencerHannah Wang
    • Sonny BettisJon PlotkyIan MoraesPhilip LowmanJames SpencerHannah Wang
    • H04M1/64
    • H04M3/533H04M2203/2083H04M2203/4509
    • A message retrieval subsystem comprises a voice extensible mark-up language browser, a message server, and a message library. The VXML browser is configured with an application programming interface that enables a subscriber of a distributed voice messaging service to request a stored message. The message server receives a request to open a connection from a client process operative on the voice extensible mark-up language browser, spawns a thread to enable the connection, uses the thread to queue one or more subscriber requests for respective blocks of audio information, removes and processes the one or more subscriber requests, and uses the thread to forward a retrieved block of audio information to a subscriber. The message library is coupled to the message server and interposed between the message server and a common message store. The upper library isolates the VXML browser from a streaming protocol used to access the stored message.
    • 消息检索子系统包括语音可扩展标记语言浏览器,消息服务器和消息库。 VXML浏览器配置有应用程序编程接口,使得分布式语音消息服务的用户能够请求存储的消息。 消息服务器接收从在语音可扩展标记语言浏览器上操作的客户端进程打开连接的请求,产生线程以启用连接,使用线程对一个或多个用户对各个音频信息块的请求进行排队, 去除和处理一个或多个订户请求,并且使用线程将检索到的音频信息块转发给用户。 消息库耦合到消息服务器并且介于消息服务器和公共消息存储之间。 上层库将VXML浏览器与用于访问存储的消息的流式传输协议隔离开来。
    • 39. 发明申请
    • Audio Chunking
    • 音频分块
    • US20080031428A1
    • 2008-02-07
    • US11687936
    • 2007-03-19
    • Sonny BettisJon PlotkyIan MoraesPhilip LowmanJames Spencer
    • Sonny BettisJon PlotkyIan MoraesPhilip LowmanJames Spencer
    • H04M11/00
    • H04M3/53333H04M3/53358
    • A voice mail system that allows for the delivery of voice messages by chunks, thereby optimizing the delivery of the information. When a subscriber attempts to listen to his or her voice mail message, the header information for the first voice mail message is down loaded and played back to the subscriber. While the subscriber listens to the header information, the next two blocks of data of the voice message are downloaded. Upon the completion of the playback of the header information, the first two blocks of the voice mail message are available for playback and the first block is immediately available for playback. As the subscriber listens to the voice mail message subsequent blocks of the first voice mail message, and optionally header information and blocks of subsequent voice mail messages are simultaneously down loaded. Thus, the subscriber is able to seamlessly listen to the voice mail messages without a delay in the retrieval of the voice mail messages regardless of the order the subscriber listens to the messages.
    • 语音邮件系统,允许通过块传送语音消息,从而优化信息的传递。 当用户尝试收听他或她的语音邮件消息时,第一语音邮件消息的标题信息被下载并播放给用户。 当用户收听标题信息时,下载语音消息的接下来的两个数据块。 在完成标题信息的重放之后,语音邮件消息的前两个块可用于重放,并且第一块可立即可用于重放。 当用户收听语音邮件消息时,第一语音邮件消息的后续块,以及可选的报头信息和随后的语音邮件消息块同时被下载。 因此,用户能够无缝地收听语音邮件消息,而不用延迟地检索语音邮件消息,而不管订户是否听到消息。