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31. 发明授权

US09076454B2 Adjusting a speech engine for a mobile computing device based on background noise 有权
标题翻译：基于背景噪声调整移动计算设备的语音引擎
公开(公告)号：US09076454B2
公开(公告)日：2015-07-07
申请号：US13358097
申请日：2012-01-25
申请人： Ciprian Agapi , William K. Bodin , Charles W. Cross, Jr. , Paritosh D. Patel
发明人： Ciprian Agapi , William K. Bodin , Charles W. Cross, Jr. , Paritosh D. Patel
IPC分类号： G10L15/20 , G10L21/0208
CPC分类号： G10L21/0208 , G10L15/20
摘要： Methods, apparatus, and products are disclosed for adjusting a speech engine for a mobile computing device based on background noise, the mobile computing device operatively coupled to a microphone, that include: sampling, through the microphone, background noise for a plurality of operating environments in which the mobile computing device operates; generating, for each operating environment, a noise model in dependence upon the sampled background noise for that operating environment; and configuring the speech engine for the mobile computing device with the noise model for the operating environment in which the mobile computing device currently operates.
摘要翻译：公开了用于基于背景噪声调整用于移动计算设备的语音引擎的方法，装置和产品，该移动计算设备可操作地耦合到麦克风，其包括：通过麦克风对多个操作环境的背景噪声进行采样其中移动计算设备运行; 根据所述操作环境的采样背景噪声，为每个操作环境产生噪声模型; 以及为移动计算设备当前操作的操作环境的噪声模型配置移动计算设备的语音引擎。

32. 发明授权

US08510117B2 Speech enabled media sharing in a multimodal application 有权
标题翻译：在多模式应用程序中启用语音启用媒体共享
公开(公告)号：US08510117B2
公开(公告)日：2013-08-13
申请号：US12500029
申请日：2009-07-09
申请人： Ciprian Agapi , William K. Bodin , Charles W. Cross, Jr.
发明人： Ciprian Agapi , William K. Bodin , Charles W. Cross, Jr.
IPC分类号： G10L21/00
CPC分类号： G06F17/30923 , G06F17/30861 , G10L15/26
摘要： Speech enabled media sharing in a multimodal application including parsing, by a multimodal browser, one or more markup documents of a multimodal application; identifying, by the multimodal browser, in the one or more markup documents a web resource for display in the multimodal browser; loading, by the multimodal browser, a web resource sharing grammar that includes keywords for modes of resource sharing and keywords for targets for receipt of web resources; receiving, by the multimodal browser, an utterance matching a keyword for the web resource, a keyword for a mode of resource sharing and a keyword for a target for receipt of the web resource in the web resource sharing grammar thereby identifying the web resource, a mode of resource sharing, and a target for receipt of the web resource; and sending, by the multimodal browser, the web resource to the identified target for the web resource using the identified mode of resource sharing.
摘要翻译：在多模式应用程序中启用语音启用媒体共享，包括通过多模式浏览器解析多模式应用程序的一个或多个标记文档; 由多模式浏览器在一个或多个标记文档中识别用于在多模式浏览器中显示的网络资源; 由多模式浏览器加载包括资源共享模式的关键字和用于接收网络资源的目标的关键字的网络资源共享语法; 通过多模式浏览器接收与web资源匹配的关键词，用于资源共享模式的关键字和用于在web资源共享语法中接收web资源的目标的关键字，从而识别web资源，资源共享模式，以及Web资源接收目标; 以及使用所识别的资源共享模式，将多个模式浏览器将web资源发送到所识别的web资源的目标。

33. 发明授权

US08265936B2 Methods and system for creating and editing an XML-based speech synthesis document 失效
标题翻译：用于创建和编辑基于XML的语音合成文档的方法和系统
公开(公告)号：US08265936B2
公开(公告)日：2012-09-11
申请号：US12132412
申请日：2008-06-03
申请人： Ciprian Agapi , Oswaldo Gago , Maria Elena Smith , Roberto Vila
发明人： Ciprian Agapi , Oswaldo Gago , Maria Elena Smith , Roberto Vila
IPC分类号： G10L21/00
CPC分类号： G10L13/08 , G10L15/26
摘要： A method for creating and editing an XML-based speech synthesis document for input to a text-to-speech engine is provided. The method includes recording voice utterances of a user reading a pre-selected text and parsing the recorded voice utterances into individual words and periods of silence. The method also includes recording a synthesized speech output generated by a text-to-speech engine, the synthesized speech output being an audible rendering of the pre-selected text, and parsing the synthesized speech output into individual words and periods of silence. The method further includes annotating the XML-based speech synthesis document based upon a comparison of the recorded voice utterances and the recorded synthesized speech output.
摘要翻译：提供了一种用于创建和编辑用于输入到文本到语音引擎的基于XML的语音合成文档的方法。该方法包括记录读取预先选择的文本的用户的语音话语，并将记录的语音话语解析为单独的单词和静音时段。该方法还包括记录由文本到语音引擎生成的合成语音输出，合成语音输出是预选文本的可听渲染，以及将合成的语音输出解析为单独的单词和静音时段。该方法还包括基于记录的语音发音和所记录的合成语音输出的比较来注释基于XML的语音合成文档。

34. 发明授权

US08234120B2 Performing a safety analysis for user-defined voice commands to ensure that the voice commands do not cause speech recognition ambiguities 有权
标题翻译：对用户定义的语音命令执行安全分析，以确保语音命令不会导致语音识别模糊
公开(公告)号：US08234120B2
公开(公告)日：2012-07-31
申请号：US11460075
申请日：2006-07-26
申请人： Ciprian Agapi , Oscar J. Blass , Brennan D. Monteiro , Roberto Vila
发明人： Ciprian Agapi , Oscar J. Blass , Brennan D. Monteiro , Roberto Vila
IPC分类号： G10L21/00 , G10L15/22 , H04H20/47
CPC分类号： G10L15/075
摘要： The present invention discloses a solution for assuring user-defined voice commands are unambiguous. The solution can include a step of identifying a user attempt to enter a user-defined voice command into a voice-enabled system. A safety analysis can be performed on the user-defined voice command to determine a likelihood that the user-defined voice command will be confused with preexisting voice commands recognized by the voice-enabled system. When a high likelihood of confusion is determined by the safety analysis, a notification can be presented that the user-defined voice command is subject to confusion. A user can then define a different voice command or can choose to continue to use the potentially confusing command, possibly subject to a system imposed confusion mitigating condition or action.
摘要翻译：本发明公开了用于确定用户定义的语音命令的解决方案是明确的。解决方案可以包括识别用户尝试将用户定义的语音命令输入到启用语音的系统中的步骤。可以对用户定义的语音命令执行安全性分析，以确定用户定义的语音命令将与由支持语音的系统识别的预先存在的语音命令相混淆的可能性。当通过安全性分析确定高混淆可能性时，可以呈现用户定义的语音命令受到混淆的通知。然后，用户可以定义不同的语音命令，或者可以选择继续使用可能混淆的命令，这可能受制于系统的混淆减轻条件或动作。

35. 发明授权

US08214242B2 Signaling correspondence between a meeting agenda and a meeting discussion 失效
标题翻译：会议议程和会议讨论之间的信号通信
公开(公告)号：US08214242B2
公开(公告)日：2012-07-03
申请号：US12109227
申请日：2008-04-24
申请人： Ciprian Agapi , William K. Bodin , Charles W. Cross, Jr. , Brian D. Goodman , Frank L. Jania , Darren M. Shaw
发明人： Ciprian Agapi , William K. Bodin , Charles W. Cross, Jr. , Brian D. Goodman , Frank L. Jania , Darren M. Shaw
IPC分类号： G06Q10/00
CPC分类号： G06Q10/109 , G06Q10/1095
摘要： Signaling correspondence between a meeting agenda and a meeting discussion includes: receiving a meeting agenda specifying one or more topics for a meeting; analyzing, for each topic, one or more documents to identify topic keywords for that topic; receiving meeting discussions among participants for the meeting; identifying a current topic for the meeting in dependence upon the meeting agenda; determining a correspondence indicator in dependence upon the meeting discussions and the topic keywords for the current topic, the correspondence indicator specifying the correspondence between the meeting agenda and the meeting discussion; and rendering the correspondence indicator to the participants of the meeting.
摘要翻译：会议议程和会议讨论之间的信号通信包括：收到会议议程，列出会议的一个或多个主题; 为每个主题分析一个或多个文档以标识该主题的主题关键字; 接受会议与会者的会议讨论; 根据会议议程确定会议目前的议题; 根据会议讨论和当前主题的主题关键词确定一个通信指标，指定会议议程和会议讨论之间的对应关系的对应指标; 并将通信指标提交给会议与会者。

36. 发明授权

US07747445B2 Distinguishing among different types of abstractions consisting of plurality of commands specified by particular sequencing and or timing or no timing and sequencing using voice commands 有权
标题翻译：区分由特定排序指定的多个命令组成的不同类型的抽象，或者使用语音命令定时或不定时和排序
公开(公告)号：US07747445B2
公开(公告)日：2010-06-29
申请号：US11457057
申请日：2006-07-12
申请人： Ciprian Agapi , Musaed A. Almutawa , Oscar J. Blass , Brennan D. Monteiro , Roberto Vila
发明人： Ciprian Agapi , Musaed A. Almutawa , Oscar J. Blass , Brennan D. Monteiro , Roberto Vila
IPC分类号： G10L15/22
CPC分类号： G10L15/22
摘要： The present invention discloses a method for a voice-enabled computing environment. The method includes a step of receiving a series of voice commands related to an abstraction, wherein the voice command specifies an abstraction type. The method further includes responding to the voice command to replay the commands, executing at least one programmatic action related to the abstraction, where the programmatic action is executed demonstrating characteristics specific to the abstraction type associated with the voice command. The present method applies, but is not limited to, the execution of collections of commands that may have diverging timing characteristics.
摘要翻译：本发明公开了一种支持语音的计算环境的方法。该方法包括接收与抽象相关的一系列语音命令的步骤，其中，语音命令指定抽象类型。该方法还包括响应语音命令重播命令，执行与抽象相关的至少一个编程动作，其中执行编程动作，演示与语音命令相关联的抽象类型特有的特征。本方法适用于但不限于执行可能具有发散定时特性的命令的集合。

37. 发明申请

US20090299733A1 METHODS AND SYSTEM FOR CREATING AND EDITING AN XML-BASED SPEECH SYNTHESIS DOCUMENT 失效
标题翻译：用于创建和编辑基于XML的语音合成文档的方法和系统
公开(公告)号：US20090299733A1
公开(公告)日：2009-12-03
申请号：US12132412
申请日：2008-06-03
申请人： Ciprian Agapi , Oswaldo Gago , Maria Elena Smith , Roberto Vila
发明人： Ciprian Agapi , Oswaldo Gago , Maria Elena Smith , Roberto Vila
IPC分类号： G10L15/04 , G10L15/00
CPC分类号： G10L13/08 , G10L15/26
摘要： A method for creating and editing an XML-based speech synthesis document for input to a text-to-speech engine is provided. The method includes recording voice utterances of a user reading a pre-selected text and parsing the recorded voice utterances into individual words and periods of silence. The method also includes recording a synthesized speech output generated by a text-to-speech engine, the synthesized speech output being an audible rendering of the pre-selected text, and parsing the synthesized speech output into individual words and periods of silence. The method further includes annotating the XML-based speech synthesis document based upon a comparison of the recorded voice utterances and the recorded synthesized speech output.
摘要翻译：提供了一种用于创建和编辑用于输入到文本到语音引擎的基于XML的语音合成文档的方法。该方法包括记录读取预先选择的文本的用户的语音话语，并将记录的语音话语解析为单独的单词和静音时段。该方法还包括记录由文本到语音引擎生成的合成语音输出，合成语音输出是预选文本的可听渲染，以及将合成的语音输出解析为单独的单词和静音时段。该方法还包括基于记录的语音发音和所记录的合成语音输出的比较来注释基于XML的语音合成文档。

38. 发明申请

US20090271438A1 Signaling Correspondence Between A Meeting Agenda And A Meeting Discussion 失效
标题翻译：会议议程和会议之间的信号通信讨论
公开(公告)号：US20090271438A1
公开(公告)日：2009-10-29
申请号：US12109227
申请日：2008-04-24
申请人： Ciprian Agapi , William K. Bodin , Charles W. Cross, JR. , Brian D. Goodman , Frank L. Jania , Darren M. Shaw
发明人： Ciprian Agapi , William K. Bodin , Charles W. Cross, JR. , Brian D. Goodman , Frank L. Jania , Darren M. Shaw
IPC分类号： G06F7/06 , G06F17/30
CPC分类号： G06Q10/109 , G06Q10/1095
摘要： Methods, apparatus, and products are disclosed for signaling correspondence between a meeting agenda and a meeting discussion that include: receiving a meeting agenda specifying one or more topics for a meeting; analyzing, for each topic, one or more documents to identify topic keywords for that topic; receiving meeting discussions among participants for the meeting; identifying a current topic for the meeting in dependence upon the meeting agenda; determining a correspondence indicator in dependence upon the meeting discussions and the topic keywords for the current topic, the correspondence indicator specifying the correspondence between the meeting agenda and the meeting discussion; and rendering the correspondence indicator to the participants of the meeting.
摘要翻译：公开了方法，装置和产品，用于在会议议程和会议讨论之间进行信号通信，其中包括：接收会议议程，指定会议的一个或多个主题; 为每个主题分析一个或多个文档以标识该主题的主题关键字; 接受会议与会者的会议讨论; 根据会议议程确定会议目前的议题; 根据会议讨论和当前主题的主题关键词确定一个通信指标，指定会议议程和会议讨论之间的对应关系的对应指标; 并将通信指标提交给会议与会者。

39. 发明申请

US20080162136A1 AUTOMATIC SPEECH RECOGNITION WITH A SELECTION LIST 有权
标题翻译：自动语音识别与选择列表
公开(公告)号：US20080162136A1
公开(公告)日：2008-07-03
申请号：US11619209
申请日：2007-01-03
申请人： Ciprian Agapi , Soonthorn Ativanichayaphong , Charles W. Cross , Gerald M. McCobb
发明人： Ciprian Agapi , Soonthorn Ativanichayaphong , Charles W. Cross , Gerald M. McCobb
IPC分类号： G10L15/18 , G10L15/04 , G10L21/00
CPC分类号： H04M3/4938 , G10L15/193 , G10L15/26 , H04M2201/40 , H04M2203/105
摘要： Methods, apparatus, and computer program products are described for automatic speech recognition (‘ASR’) that include accepting by the multimodal application speech input and visual input for selecting or deselecting items in a selection list, the speech input enabled by a speech recognition grammar; providing, from the multimodal application to the grammar interpreter, the speech input and the speech recognition grammar; receiving, by the multimodal application from the grammar interpreter, interpretation results including matched words from the grammar that correspond to items in the selection list and a semantic interpretation token that specifies whether to select or deselect items in the selection list; and determining, by the multimodal application in dependence upon the value of the semantic interpretation token, whether to select or deselect items in the selection list that correspond to the matched words.
摘要翻译：描述用于自动语音识别（“ASR”）的方法，装置和计算机程序产品，其包括通过多模式应用语音输入的接受和用于在选择列表中选择或取消选择项目的可视输入，由语音识别语法启用的语音输入 ; 从多模式应用程序提供语法解释器，语音输入和语音识别语法; 通过多模式应用从语法解释器接收包括对应于选择列表中的项目的语法的匹配词的解释结果和指定是否选择或取消选择列表中的项目的语义解释令牌; 以及根据所述语义解释令牌的值由所述多模式应用程序确定是否选择或取消选择列表中对应于所述匹配词的项目。

40. 发明申请

US20070121824A1 System and method for call center agent quality assurance using biometric detection technologies 有权
标题翻译：使用生物识别技术的呼叫中心代理质量保证的系统和方法
公开(公告)号：US20070121824A1
公开(公告)日：2007-05-31
申请号：US11291064
申请日：2005-11-30
申请人： Ciprian Agapi , Baiju Mandalia , Pradeep Mansey
发明人： Ciprian Agapi , Baiju Mandalia , Pradeep Mansey
IPC分类号： H04M11/00
CPC分类号： H04M3/5175
摘要： A method, system and computer program for assessing the quality of a call recipient response during an interactive voice dialog. Embodiments of the present invention address deficiencies of the art in respect to biometric analysis and provide a novel and non-obvious method, system and computer program product for call center agent quality assurance using biometric technologies. A solution for automated monitoring of call center agents' skill, mood, professionalism and behavior using biometric technologies and for providing appropriate action to improve customer handling and satisfaction is provided. The solution provides an automated method for detecting potential problems and preemptively taking action to provide consistent, quality customer service.
摘要翻译：一种用于在交互式语音对话期间评估呼叫接收者响应的质量的方法，系统和计算机程序。本发明的实施例解决了本领域关于生物特征分析的缺陷，并且提供了一种用于使用生物识别技术的呼叫中心代理质量保证的新颖且非显而易见的方法，系统和计算机程序产品。提供了一种使用生物识别技术自动监控呼叫中心代理人的技能，情绪，专业和行为以及提供适当行动以改善客户处理和满意度的解决方案。该解决方案提供了一种自动化方法，用于检测潜在问题，并提前采取行动，提供一致，优质的客户服务。

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