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21. 发明授权

US07916846B1 System and method for identifying and treating calls 有权
标题翻译：用于识别和处理呼叫的系统和方法
公开(公告)号：US07916846B1
公开(公告)日：2011-03-29
申请号：US11218062
申请日：2005-08-31
申请人： Jeffrey Farah
发明人： Jeffrey Farah
IPC分类号： H04M3/42
CPC分类号： H04M3/42229 , H04L65/1006 , H04L67/306 , H04M3/2218 , H04M3/42068 , H04M3/4211 , H04M7/006 , H04M2207/08 , H04M2207/18
摘要： Described is a system and method for receiving information for a phone call corresponding to a subscriber, wherein the subscriber is subscribed to at least two services. The information is compared to subscriber information stored in a plurality of subscriber profiles, wherein each profile corresponds to one of the services. The phone call is then handled, when the information matches the subscriber information in one of the profiles, using the service corresponding to the profile.
摘要翻译：描述了一种用于接收对应于用户的电话呼叫的信息的系统和方法，其中订户订阅至少两个服务。将信息与存储在多个用户简档中的用户信息进行比较，其中每个简档对应于其中一个服务。然后，当信息与其中一个配置文件中的用户信息匹配时，使用对应于配置文件的服务来处理电话呼叫。

22. 发明授权

US07151750B2 ISDN alarm notification system 失效
公开(公告)号：US07151750B2
公开(公告)日：2006-12-19
申请号：US10004006
申请日：2001-11-28
申请人： Kazunori Horachi
发明人： Kazunori Horachi
IPC分类号： G06F11/00 , H04L12/16 , H04J1/00
CPC分类号： H04M3/085 , H04M3/08 , H04M3/10 , H04M3/245 , H04M2207/08 , H04Q11/0457 , H04Q2213/1301 , H04Q2213/13096 , H04Q2213/13163 , H04Q2213/13202 , H04Q2213/13204 , H04Q2213/13209 , H04Q2213/1337
摘要： An ISDN alarm notification (fault locating) system in subscriber transmission equipment is connected to switching equipment conforming to TR-303 standard, in particular. The system includes a controller for setting switch options in subscriber transmission equipment externally, in addition to a digital switch and subscriber transmission equipment. The subscriber transmission equipment is provided with a switching equipment interface unit, a control path unit, and an ISDN subscriber interface unit. The controller sets the switch options provided in the switching equipment interface unit, the control path unit, and the ISDN subscriber interface unit. Thereby each switch option performs identical function, corresponding to each digital switch connected to the subscriber transmission equipment. Thus an ISDN alarm can be notified accurately to any TR-303 digital switch even network terminals NT1 of different types are connected to ISDN subscribers, and the compatibility with conventional services (TR-008 POTS/ISDN, TR-303 POTS/ISD N) is maintained.

23. 发明申请

US20060230143A1 ISDN disconnect alarm generation tool for use in Voice over IP (VoIP) networks 有权
标题翻译： ISDN断开报警生成工具，用于IP语音（VoIP）网络
公开(公告)号：US20060230143A1
公开(公告)日：2006-10-12
申请号：US11438507
申请日：2006-05-22
申请人： Fred Ziegler , Sol Farber
发明人： Fred Ziegler , Sol Farber
IPC分类号： G06F15/173
CPC分类号： H04M7/1245 , H04L29/06027 , H04L65/80 , H04M3/08 , H04M7/006 , H04M2207/08 , H04Q3/0025 , H04Q3/0087 , H04Q2213/13034 , H04Q2213/13162 , H04Q2213/13163 , H04Q2213/13166 , H04Q2213/13349 , H04Q2213/13389
摘要： An alarm generation tool that operates within a Voice over IP (VoIP) network environment to generate alarms based on ISDN disconnect cause codes. The tool examines call-specific usage records associated with VoIP traffic to detect ISDN disconnect cause codes and determines failure rate information from failure-type disconnect cause codes among the ISDN disconnect cause codes on a per-gateway basis. The tool generates alarms when the failure rate information, such as failure rates and/or counts, exceeds defined thresholds.
摘要翻译：在IP语音（VoIP）网络环境中运行的报警生成工具，可根据ISDN断开连接导致代码产生报警。该工具检查与VoIP流量相关联的呼叫专用使用记录，以检测ISDN断开原因代码，并根据每个网关确定ISDN断开原因代码之间的故障类型断开原因代码的故障率信息。当故障率信息（例如故障率和/或计数）超过定义的阈值时，该工具会生成报警。

24. 发明申请

US20060140350A1 Method and apparatus for monitoring telephone status 有权
公开(公告)号：US20060140350A1
公开(公告)日：2006-06-29
申请号：US11316758
申请日：2005-12-23
申请人： James Jorasch , Jay Walker , Magdalena Fincham , John Dickerson , Marc Kessman , Geoffrey Gelman , Stephen Tulley , Dean Alderucci
发明人： James Jorasch , Jay Walker , Magdalena Fincham , John Dickerson , Marc Kessman , Geoffrey Gelman , Stephen Tulley , Dean Alderucci
IPC分类号： H04M3/08
CPC分类号： H04M3/42374 , H04M1/2535 , H04M1/274516 , H04M3/2272 , H04M3/38 , H04M3/42093 , H04M3/4228 , H04M3/42314 , H04M3/42323 , H04M3/42365 , H04M3/4931 , H04M7/0009 , H04M7/006 , H04M7/128 , H04M7/1295 , H04M2203/6009 , H04M2203/609 , H04M2207/08
摘要： The monitor is for monitoring the status of a first client telephone, and for sending this status information via a central server to an authorized second client telephone. The central server stores a database of registered client telephones and corresponding client telephones that the client may monitor. A user of a registered client telephone monitors in real time the telephone status of registered friends, family, or co-workers that have agreed to be monitored by the user.

25. 发明申请

US20040196966A1 System and method for delivering profile information relating to a caller 审中-公开
标题翻译：用于传递与呼叫者有关的简档信息的系统和方法
公开(公告)号：US20040196966A1
公开(公告)日：2004-10-07
申请号：US10824670
申请日：2004-04-14
发明人： William Jackson Bushnell
IPC分类号： H04M001/64 , H04M003/42
CPC分类号： H04M3/42153 , H04M3/42042 , H04M3/42068 , H04M3/42102 , H04M3/42161 , H04M3/42272 , H04M3/487 , H04M7/006 , H04M2203/2061 , H04M2203/2066 , H04M2207/08 , H04M2242/22 , H04Q3/72 , H04Q2213/13091 , H04Q2213/13093 , H04Q2213/13096 , H04Q2213/13103 , H04Q2213/13109 , H04Q2213/13175 , H04Q2213/13176 , H04Q2213/13196 , H04Q2213/13204 , H04Q2213/13209 , H04Q2213/1322 , H04Q2213/13222 , H04Q2213/13343 , H04Q2213/13345 , H04Q2213/13377 , H04Q2213/13389
摘要： A Caller Profile system and service enables a caller to establish a caller profile which is to be selectably delivered to called parties contemporaneous with the delivery of a call. The caller profile may optionally be delivered at another time upon the caller's request. The caller profile may include text information, images, sound, or other multimedia content. The caller profile information may be stored in a Caller Profile Database operated by a service provider, but may also be stored in a corporate or user-operated Caller Profile database However stored, the caller profile may be created and revised by the user, as needed, using a network terminal, such as a computer-based World Wide Web browsing system, or an interactive voice response system, to update a Caller Profile Administrative server. When a call is made and extended to a terminating switch, the switch consults the Caller Profile Database server. The server selects an appropriate profile according to subscriber-defined rules or policies and delivers it to the switch. The switch transmits the profile information to the subscriber terminal.
摘要翻译：呼叫者简档系统和服务使得呼叫者能够建立呼叫者简档，该呼叫者简档将被可选择地递送到被叫方，同时发送呼叫。呼叫者简档可以可选地在呼叫者的请求的另一个时间被递送。呼叫者简档可以包括文本信息，图像，声音或其他多媒体内容。呼叫者简档信息可以存储在由服务提供商操作的呼叫者简档数据库中，但也可以存储在公司或用户操作的呼叫者简档数据库中。但是，如果存储，则可以根据需要由用户创建和修改呼叫者简档使用诸如基于计算机的万维网浏览系统的网络终端或交互式语音响应系统来更新呼叫者简档管理服务器。当呼叫进行并扩展到终接交换机时，交换机将咨询Caller Profile Database服务器。服务器根据用户定义的规则或策略选择适当的配置文件，并将其传递给交换机。交换机将配置文件信息发送给用户终端。

26. 发明授权

US06711247B1 Multi-line telephone system emergency call processing 有权
标题翻译：多线电话系统紧急呼叫处理
公开(公告)号：US06711247B1
公开(公告)日：2004-03-23
申请号：US09304544
申请日：1999-05-04
申请人： John Needham , Martin Moody
发明人： John Needham , Martin Moody
IPC分类号： H04M342
CPC分类号： H04M11/04 , H04M3/42042 , H04M3/42102 , H04M3/42314 , H04M2207/08 , H04M2242/04 , H04M2242/06 , H04M2242/22 , H04M2242/30
摘要： A system for handling a call requiring non-standard processing to a call answer point and for providing location information concerning the call to the call answer point, comprising a call routing apparatus for identifying the call as requiring non-standard processing and in response providing a priority routing for the call, translation table apparatus for receiving the call via the priority routing and in response assigning a predetermined designation for indicating the location information, protocol harmonization apparatus for formatting the call for digital transmission to the call answer point, including inserting the predetermined designation in an information portion of the digital transmission, and digital interface apparatus for receiving the call properly formatted for the digital transmission and in response transmitting the call to the call answer point, whereupon the call answer point ascertains the location of origination of the call from the predetermined designation.
摘要翻译：一种用于处理需要对呼叫应答点进行非标准处理的呼叫和用于提供关于呼叫到呼叫应答点的呼叫的位置信息的系统，包括用于将呼叫识别为需要非标准处理的呼叫路由装置，并且响应于提供用于呼叫的优先路由，经由优先级路由接收呼叫的转换表装置，并且响应地分配用于指示位置信息的预定指定，用于将呼叫数字传输格式化到呼叫应答点的协议协调装置，包括插入预定的在数字传输的信息部分中指定，以及数字接口装置，用于接收对数字传输正确格式化的呼叫，并且响应于将呼叫发送到呼叫应答点，由此呼叫应答点确定呼叫发起的位置预定的名称。

27. 发明授权

US06556675B2 Subscriber line control device 失效
标题翻译：用户线控制装置
公开(公告)号：US06556675B2
公开(公告)日：2003-04-29
申请号：US09081367
申请日：2002-06-27
申请人： Hisashi Koga
发明人： Hisashi Koga
IPC分类号： H04M100
CPC分类号： H04Q1/028 , H04M3/005 , H04M3/2272 , H04M2207/08 , H04Q2201/10
摘要： In a subscriber line control device connected to a plurality of subscriber circuits, there is a memory circuit for recording signal data indicating the states of subscriber lines, and hardware for displaying flags denoting changes in the signal data indicating the states of the subscriber lines, as well as firmware for monitoring periodically the flags displayed by the hardware.
摘要翻译：在连接到多个用户电路的用户线路控制装置中，存在用于记录指示用户线路的状态的信号数据的存储电路，以及表示表示用户线路的状态的信号数据的变化的标志的硬件，如以及用于定期监视硬件显示的标志的固件。

28. 发明申请

US20030021401A1 Method for signaling a connection set-up emanating from a calling terminal via a communications network to a called terminal 审中-公开
标题翻译：用于将通过通信网络从主叫终端发送到被叫终端的连接建立信令的方法
公开(公告)号：US20030021401A1
公开(公告)日：2003-01-30
申请号：US10168702
申请日：2002-06-21
发明人： Bernhard Krembs
IPC分类号： H04M003/42
CPC分类号： H04M3/428 , H04M3/38 , H04M2207/08 , H04Q3/0025 , H04Q2213/1315 , H04Q2213/13173 , H04Q2213/13176 , H04Q2213/13342
摘要： Provided that at least one access connection which leads to a terminal (TLNB) of a called subscriber is engaged, a signaling, which indicates a connection set-up, to the called terminal is initiated by the originating exchange (VSTA).
摘要翻译：只要通过至少一个通向被叫用户的终端（TLNB）的接入连接，发起交换机（VSTA）发起向被叫终端发起指示连接建立的信令。

29. 发明申请

US20020150234A1 SUBSCRIBER LINE CONTROL DEVICE 失效
标题翻译：订户管线控制装置
公开(公告)号：US20020150234A1
公开(公告)日：2002-10-17
申请号：US09081367
申请日：2002-06-27
发明人： HISASHI KOGA
IPC分类号： H04M003/00 , H04M001/00
CPC分类号： H04Q1/028 , H04M3/005 , H04M3/2272 , H04M2207/08 , H04Q2201/10
摘要： In a subscriber line control device connected to a plurality of subscriber circuits, there is a memory circuit for recording signal data indicating the states of subscriber lines, and hardware for displaying flags denoting changes in the signal data indicating the states of the subscriber lines, as well as firmware for monitoring periodically the flags displayed by the hardware.
摘要翻译：在连接到多个用户电路的用户线路控制装置中，存在用于记录指示用户线路的状态的信号数据的存储电路，以及表示表示用户线路的状态的信号数据的变化的标志的硬件，如以及用于定期监视硬件显示的标志的固件。

30. 发明授权

US06434121B1 Telephone agent call management system 失效
标题翻译：电话代理呼叫管理系统
公开(公告)号：US06434121B1
公开(公告)日：2002-08-13
申请号：US07748147
申请日：1991-08-21
申请人： Wayne Alan Davidson , Diana Schlag Winter
发明人： Wayne Alan Davidson , Diana Schlag Winter
IPC分类号： H04J302
CPC分类号： H04M3/51 , H04M3/5125 , H04M3/5158 , H04M3/5237 , H04M2207/08 , H04Q11/0428 , H04Q2213/13072 , H04Q2213/13209 , H04Q2213/13349 , Y10S370/904
摘要： A computer connected to an ISDN central office switch via an ISDN digital subscriber line, provides management information regarding activities of a plurality of telephone agents. The computer has shared call appearances with a number of telephone agent stations and receives shared call appearance associated messages from the switch reflecting call handling messages exchanged between the ISDN switch and each of the agent stations. The messages are interpreted by the computer, which generates station status information and management information such as the number of calls handled, average holding time per call, etc. The computer may be connected simultaneously to several central offices via ISDN subscriber lines and generate management information for a group of geographically separated agents, such as home telemarketing agents operating out of their individual homes and connected to different central offices. Based on the generated status and management information, the computer performs an incoming call management function by selecting agents connected to different switches for handling incoming calls and transmitting to the ISDN switch appropriate messages for causing the switch to transfer incoming calls to the selected agents. Additionally, the computer performs an outgoing call management function by initiating outgoing calls and causing the switch to connect an answering party to an agent, selected by the computer on any of the switches.
摘要翻译：通过ISDN数字用户线连接到ISDN中心局交换机的计算机提供关于多个电话代理的活动的管理信息。计算机具有与多个电话代理站的共享呼叫出现，并从该交换机接收反映在ISDN交换机与每个代理站之间交换的呼叫处理消息的共享呼叫状态相关消息。消息由计算机解释，其产生站状态信息和管理信息，例如处理的呼叫数，每个呼叫的平均保持时间等。计算机可以经由ISDN用户线同时连接到多个中心局，并产生管理信息用于一组地理上分离的代理商，例如从其个人住宅运营并连接到不同中心局的家庭电话销售代理。基于生成的状态和管理信息，计算机通过选择连接到不同交换机的代理来处理来话呼叫并向ISDN交换机发送适当的消息以使交换机向所选择的代理传送来话呼叫来执行呼入管理功能。此外，计算机通过发起呼出呼叫并且使交换机将应答方连接到任何交换机上由计算机选择的代理来执行呼出呼叫管理功能。

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