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    • 21. 发明授权
    • Utilizing E-mail response time statistics for more efficient and effective user communication
    • 利用电子邮件响应时间统计数据进行更有效和更有效的用户沟通
    • US08296376B2
    • 2012-10-23
    • US12411880
    • 2009-03-26
    • Itzhack GoldbergBruce A. KahnBoaz MizrachiMichael R. O'Brien
    • Itzhack GoldbergBruce A. KahnBoaz MizrachiMichael R. O'Brien
    • G06F15/16
    • G06Q10/107H04L51/34
    • A method of increasing email correspondence responsiveness may include detecting a first set of email messages transmitted by a first correspondent to a second correspondent, creating a tracking record based on the responsiveness of the second correspondent to each email message of the first set of email messages, performing a first statistical analysis of the tracking record, generating a set of responsiveness metrics based on the first statistical analysis, detecting new outgoing email messages addressed to the second correspondent, and providing a user-configurable email message format for each detected outgoing message, the user-configurable email message format. According to the example embodiment, the user-configurable email message format is configured to increase effective email response time from the second correspondent and the user-configurable email message format is based on the set of responsiveness metrics.
    • 增加电子邮件通信响应能力的方法可以包括:检测第一通信对方发送给第二通信对方的第一组电子邮件消息,基于第二通信对第一组电子邮件消息的每个电子邮件消息的响应性来创建跟踪记录, 执行跟踪记录的第一统计分析,基于第一统计分析生成一组响应度量,检测寻址到第二通信对方的新的传出电子邮件消息,以及为每个检测到的传出消息提供用户可配置的电子邮件消息格式, 用户可配置的电子邮件格式。 根据示例实施例,用户可配置电子邮件消息格式被配置为增加来自第二通信对方的有效电子邮件响应时间,并且用户可配置电子邮件消息格式基于响应度量集合。
    • 23. 发明申请
    • APPARATUS, SYSTEM, AND METHOD FOR RETAINING EMAIL RESPONSE TIME TRENDS
    • 用于保留电子邮件响应时间趋势的设备,系统和方法
    • US20110087742A1
    • 2011-04-14
    • US12578453
    • 2009-10-13
    • Lisa Seacat DelucaItzhack GoldbergOhad GreenshpanBoaz Mizrachi
    • Lisa Seacat DelucaItzhack GoldbergOhad GreenshpanBoaz Mizrachi
    • G06F15/16
    • G06Q10/107
    • An apparatus, system, and method are disclosed for retaining email response time trends. A send module determines a send time, the time that a user sends an email message to a recipient. A receive module determines a receive time, the time that the user receives a response from the recipient. A response time module determines a response time that corresponds to the email message based on an elapsed time between the send time and the receive time. A content identifier module determines a content identifier for the email message. A trend module determines a response time trend that corresponds to the recipient and the content identifier based on the response time and on a plurality of previous response times of the recipient. The plurality of previous response times correspond to a plurality of previous email messages between the user and the recipient that match the content identifier.
    • 公开了一种用于保留电子邮件响应时间趋势的装置,系统和方法。 发送模块确定发送时间,用户向收件人发送电子邮件的时间。 接收模块确定接收时间,用户从接收者接收响应的时间。 响应时间模块基于发送时间和接收时间之间的经过时间确定对应于电子邮件消息的响应时间。 内容标识符模块确定电子邮件消息的内容标识符。 趋势模块基于接收者的响应时间和多个先前的响应时间来确定对应于接收者的响应时间趋势和内容标识符。 多个先前的响应时间对应于用户和接收者之间的与内容标识符匹配的多个先前的电子邮件消息。
    • 27. 发明授权
    • Retaining email response time trends
    • 保留电子邮件响应时间趋势
    • US08375093B2
    • 2013-02-12
    • US12578453
    • 2009-10-13
    • Lisa Seacat DelucaItzhack GoldbergOhad GreenshpanBoaz Mizrachi
    • Lisa Seacat DelucaItzhack GoldbergOhad GreenshpanBoaz Mizrachi
    • G06F15/16
    • G06Q10/107
    • An apparatus, system, and method are disclosed for retaining email response time trends. A send module determines a send time, the time that a user sends an email message to a recipient. A receive module determines a receive time, the time that the user receives a response from the recipient. A response time module determines a response time that corresponds to the email message based on an elapsed time between the send time and the receive time. A content identifier module determines a content identifier for the email message. A trend module determines a response time trend that corresponds to the recipient and the content identifier based on the response time and on a plurality of previous response times of the recipient. The plurality of previous response times correspond to a plurality of previous email messages between the user and the recipient that match the content identifier.
    • 公开了一种用于保留电子邮件响应时间趋势的装置,系统和方法。 发送模块确定发送时间,用户向收件人发送电子邮件的时间。 接收模块确定接收时间,用户从接收者接收响应的时间。 响应时间模块基于发送时间和接收时间之间的经过时间确定对应于电子邮件消息的响应时间。 内容标识符模块确定电子邮件消息的内容标识符。 趋势模块基于接收者的响应时间和多个先前的响应时间来确定对应于接收者的响应时间趋势和内容标识符。 多个先前的响应时间对应于用户和接收者之间的与内容标识符匹配的多个先前的电子邮件消息。