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    • 22. 发明授权
    • Method and system for document classification
    • 文件分类方法和系统
    • US08977620B1
    • 2015-03-10
    • US13531049
    • 2012-06-22
    • Kirill BuryakAner Ben-ArtziGlenn M. LewisJun Peng
    • Kirill BuryakAner Ben-ArtziGlenn M. LewisJun Peng
    • G06F17/30
    • G06F17/30707G06F17/30705G06F17/3071
    • A method and system of classifying documents is provided. The method includes receiving a plurality of documents from at least one user, wherein each document includes information relating to a customer support issue or sentiment and identifying at least one customer support issue or sentiment contained within each document. The method also includes classifying the documents satisfying a confidence threshold using a classifier, clustering the remainder of the plurality of documents into groups using a clustering engine, the clustering engine applying a word analysis, and outputting a frequency of each identified customer support issue or sentiment, the frequency based on the classifying or the clustering.
    • 提供了一种分类文件的方法和系统。 该方法包括从至少一个用户接收多个文档,其中每个文档包括与客户支持问题或情绪相关的信息,并且识别每个文档中包含的至少一个客户支持问题或情绪。 该方法还包括使用分类器对满足置信阈值的文档进行分类,使用聚类引擎将多个文档的其余部分聚类成群组,聚类引擎应用单词分析,以及输出每个识别的客户支持问题或情绪的频率 ,频率基于分类或聚类。
    • 23. 发明授权
    • Methods and systems for organizing content
    • 组织内容的方法和系统
    • US08972404B1
    • 2015-03-03
    • US13531081
    • 2012-06-22
    • Glenn M. LewisKirill BuryakAner Ben-ArtziJun PengNadav Benbarak
    • Glenn M. LewisKirill BuryakAner Ben-ArtziJun PengNadav Benbarak
    • G06F17/30
    • G06F17/30705G06F17/3071
    • A computer-implemented method executes instructions stored on a computer-readable medium. The method includes accessing a hierarchy of clusters, wherein each cluster includes at least one content file, and a label is associated with each cluster. The method further includes calculating a topic purity score for each cluster, and selecting a first cluster and a second cluster from the hierarchy of clusters, wherein the topic purity score of the first cluster and the second cluster are less than a purity threshold. The method also includes creating a third cluster by combining the content files included within the first cluster and the second cluster, determining a parent category of the first cluster and the second cluster, wherein the parent category is at a level within the hierarchy higher than a level of the first cluster and the second cluster, and associating a label of the parent category with the third cluster.
    • 计算机实现的方法执行存储在计算机可读介质上的指令。 该方法包括访问集群的层次结构,其中每个集群包括至少一个内容文件,并且标签与每个集群相关联。 该方法还包括计算每个群集的主题纯度分数,以及从群集层级中选择第一群集和第二群集,其中第一群集和第二群集的主题纯度得分小于纯度阈值。 该方法还包括通过组合包括在第一集群和第二集群内的内容文件来创建第三集群,确定第一集群和第二集群的父类别,其中,父类别处于层级以内的级别,高于 级别的第一个群集和第二个群集,并将父类别的标签与第三个群集相关联。
    • 25. 发明授权
    • Classification of clustered documents based on similarity scores
    • 基于相似度分数的聚类文档分类
    • US08543576B1
    • 2013-09-24
    • US13479188
    • 2012-05-23
    • Kirill BuryakJun PengGlenn M. LewisNadav BenbarakAner Ben-Artzi
    • Kirill BuryakJun PengGlenn M. LewisNadav BenbarakAner Ben-Artzi
    • G06F17/30
    • G06F17/30707
    • Among other disclosed subject matter, a computer-implemented method that includes receiving a set of clusters of documents and calculating a similarity score for each cluster wherein the similarity score is based at least in part on features included in the documents in the cluster and indicates a measure of similarity of the documents in the cluster. For each cluster associated with a respective similarity score greater than a first threshold, identifying the cluster as satisfying a quality assurance requirement. For each cluster associated with a respective similarity score less than a second threshold, identifying the cluster as failing the quality assurance requirement. For each cluster associated with a similarity score less than or equal to the first threshold value and greater than or equal to the second threshold value, reviewing at least a subset of documents in the cluster to determine whether the cluster satisfies the quality assurance requirement.
    • 在其他公开的主题之中,一种计算机实现的方法,其包括接收一组文档簇并计算每个群集的相似性得分,其中所述相似性得分至少部分地基于所述群集中的文档中包括的特征,并且指示 测量集群中文档的相似度。 对于与大于第一阈值的相应相似性得分相关联的每个聚类,识别聚类以满足质量保证要求。 对于与相应的相似性得分相关联的小于第二阈值的每个群集,将群集识别为质量保证要求不合格。 对于与相似性得分小于或等于第一阈值并且大于或等于第二阈值相关联的每个聚类,检查集群中的文档的至少一个子集以确定该集群是否满足质量保证要求。
    • 26. 发明授权
    • Implicit hierarchical clustering
    • 隐含层次聚类
    • US08316024B1
    • 2012-11-20
    • US13021278
    • 2011-02-04
    • Aner Ben-ArtziKirill BuryakGlenn M. LewisJun PengNadav Benbarak
    • Aner Ben-ArtziKirill BuryakGlenn M. LewisJun PengNadav Benbarak
    • G06F7/00G06F17/00
    • G06F17/3002
    • A number of levels of a cluster hierarchy may be determined, and a current level of the levels may be obtained by providing a current input to at least one clustering algorithm to thereby obtain a current output of the at least one clustering algorithm, where the current output includes a current plurality of clusters and defines the current level. Content information associated with each cluster of the current output from the at least one clustering algorithm may be aggregated to obtain aggregated content information for each cluster of the current output. The obtaining and the aggregating may be repeated, using the aggregated content information as the new current input, to thereby obtain a new current output defining a new current level during the obtaining, and using the new current output during the aggregating, until the new current level equals the number of levels.
    • 可以确定集群层级的多个级别,并且可以通过向至少一个聚类算法提供当前输入以获得所述至少一个聚类算法的当前输出来获得该级别的当前级别,其中当前 输出包括当前多个簇并且定义当前级别。 可以聚合与来自至少一个聚类算法的当前输出的每个聚类相关联的内容信息,以获得当前输出的每个聚类的聚合内容信息。 可以使用聚合内容信息作为新的当前输入来重复获取和聚合,从而获得在获得期间定义新的当前电平的新的电流输出,并且在聚合期间使用新的电流输出,直到新的电流 级别等级。
    • 27. 发明申请
    • Remote control apparatus and remote control system for electronic device
    • 电子设备遥控装置及遥控系统
    • US20050273181A1
    • 2005-12-08
    • US11084188
    • 2005-03-21
    • Jun PengMikiko Hirata
    • Jun PengMikiko Hirata
    • G05B11/01G06F13/00G11B27/34H04N5/00H04Q9/00
    • G11B27/34
    • A remote control device which remotely controls an electronic apparatus including: a recording device which records control information that defines each of operations of processes in the electronic apparatus; a control device which displays an operation screen on which a plurality of selection images for a selection of each of the processes that are defined by the control information are arranged; an instruction input device which includes at least an operating element that is located on a surface of the display device and has an operation area which accepts an input operation according to the selection images selected by a user; and a sending device which sends at least a part of the control information in correspondence with the input operation by the user on the instruction input device, wherein the control device changes the operation screen which is to be displayed on the display device in response to the input operation by the user and simultaneously the operation area in the operating element in response to the change of the operation screen.
    • 一种远程控制电子设备的遥控装置,包括:记录装置,其记录限定电子装置中的各处理动作的控制信息; 控制装置,其显示其上布置有用于选择由控制信息定义的每个处理的多个选择图像的操作画面; 指令输入装置,其至少包括位于所述显示装置的表面上的操作元件,并且具有根据由用户选择的所述选择图像接受输入操作的操作区域; 以及发送装置,其与所述用户对所述指示输入装置的输入操作相对应地发送所述控制信息的至少一部分,其中,所述控制装置响应于所述指示输入装置改变要显示在所述显示装置上的操作画面 响应于操作画面的改变,用户输入操作并同时操作操作元件中的操作区域。