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    • 21. 发明申请
    • INFERRING VIEW SEQUENCE AND RELEVANCE DATA
    • 感染视图序列和相关数据
    • US20110010323A1
    • 2011-01-13
    • US12499092
    • 2009-07-08
    • Kuansan WangXiaodong LiNikolas Clemens Gloy
    • Kuansan WangXiaodong LiNikolas Clemens Gloy
    • G06N5/04G06F3/048G06F17/30
    • G06F9/451
    • A system described herein includes a receiver component that receives action sequence data pertaining to a plurality of selectable graphical items displayed to a user on a computer display screen, wherein the action sequence data is indicative of an order in which the user performed an action with respect to a first subset of graphical items in the plurality of selectable graphical items. The system also includes a determiner component that infers a view sequence with respect to a second subset of graphical items in the plurality of graphical items, wherein the view sequence is an order that the user viewed graphical items in the second subset of graphical items, and wherein the second subset of graphical items comprises the first subset of graphical items and at least one other graphical item in the plurality of graphical items.
    • 本文描述的系统包括接收器组件,其接收与在计算机显示屏幕上向用户显示的多个可选图形项目有关的动作序列数据,其中动作序列数据指示用户执行相关动作的顺序 涉及多个可选图形项目中的图形项目的第一子集。 所述系统还包括确定器组件,所述确定器组件相对于所述多个图形项目中的图形项目的第二子集推断视图序列,其中所述视图序列是所述用户在图形项目的第二子集中观看图形项目的顺序,以及 其中图形项目的第二子集包括多个图形项目中的图形项目的第一子集和至少一个其他图形项目。
    • 22. 发明申请
    • Assessing gateway quality using audio systems
    • 使用音频系统评估网关质量
    • US20080177534A1
    • 2008-07-24
    • US11656606
    • 2007-01-23
    • Kuansan WangNirav Girish Shah
    • Kuansan WangNirav Girish Shah
    • G10L19/14
    • H04M7/125G10L15/26H04M3/002H04M3/2236H04M3/301
    • Described is automatically testing the quality of an audio channel between a caller and a callee that includes a device under test, such as a VoIP or other gateway. An analyzer receives timestamps from a caller and callee during a calling session, including timestamps for when the callee initially provides audio (e.g., speech) to the caller, when the caller initially detects sound, when the caller initially provides audio to the callee, and when the callee initially detects sound. The analyzer uses the relative timing of the timestamps and the speech recognizer's outcome to determine whether the audio channel is experiencing interference or echo. When the audio includes speech, a confidence level corresponding to accuracy of speech recognition also may establish the audio channel's quality. Random selection and timing of output may be employed, such as to vary the testing patterns during repetitive tests.
    • 描述的是自动测试呼叫者和被叫者之间的音频频道的质量,包括被测设备,如VoIP或其他网关。 分析仪在呼叫会话期间从呼叫者和被呼叫者接收时间戳,包括呼叫者最初在呼叫者最初检测到声音时最初向呼叫者提供音频(例如,语音)的时间戳,当呼叫者最初向被叫方提供音频时,以及 当被调用者最初检测到声音时。 分析仪使用时间戳和语音识别器的结果的相对定时来确定音频信道是否正在经历干扰或回波。 当音频包括语音时,对应于语音识别的准确性的置信水平也可以建立音频通道的质量。 可以采用随机选择和输出定时,例如在重复测试期间改变测试模式。
    • 23. 发明申请
    • VoIP two-way broadcasting
    • VoIP双向广播
    • US20080003941A1
    • 2008-01-03
    • US11480752
    • 2006-06-30
    • David MilsteinKuansan WangLinda CriddleLon-Chan ChuScott C. Forbes
    • David MilsteinKuansan WangLinda CriddleLon-Chan ChuScott C. Forbes
    • H04H1/00
    • H04H60/06H04H20/08H04H20/59H04H60/46H04H2201/30H04L65/1096H04L67/30
    • A method and system for providing an ability to have two-way broadcasting in a VoIP system is provided. A call center may originate or relay a broadcast message to several clients. When a third party requests to broadcast a message, or specified triggering events are detected, content of the message may be collected and composed, and a group of recipient clients identified based on the content of the message. An individual broadcast message may be formatted, scheduled and transmitted based on the profile information of the recipient client(s). Moreover, a set of rules to specify the process of broadcasting may be provided from the third party and the service provider. For example, based on a set of rules, a next group of recipient clients may be determined after the initial broadcast and different broadcast messages may be formatted for each recipient client and transmitted.
    • 提供了一种用于提供在VoIP系统中具有双向广播的能力的方法和系统。 呼叫中心可以向多个客户端发起或转发广播消息。 当第三方请求广播消息或检测到指定的触发事件时,可以收集和组合消息的内容,以及基于消息的内容标识的一组接收者客户端。 单个广播消息可以基于接收者客户端的简档信息进行格式化,调度和发送。 此外,可以从第三方和服务提供商提供用于指定广播过程的一组规则。 例如,基于一组规则,可以在初始广播之后确定下一组接收者客户端,并且可以为每个接收方客户端格式化不同的广播消息并进行发送。
    • 24. 发明申请
    • Integrated user interface
    • 集成用户界面
    • US20070239685A1
    • 2007-10-11
    • US11400612
    • 2006-04-07
    • David HowellDavid MilsteinKuansan WangLinda CriddleMichael MaluegScott ForbesGursharan Sidhu
    • David HowellDavid MilsteinKuansan WangLinda CriddleMichael MaluegScott ForbesGursharan Sidhu
    • G06F17/30
    • H04L29/06027H04L65/1069Y10S707/99933Y10S707/99934
    • A method and system for collecting contextual information in order to provide a requested service is provided. A service provider and a user may exchange a conversation and/or contextual information relating to a service over a communication channel. Based on the received user contextual information, the server may determine an appropriate source for obtaining more information relating to the requested service from the user. The server contacts the appropriate source and obtains information from it. Additionally, the server identifies the user interfaces for collecting more information relating to the requested service from the user. The server may transmit a set of contextual information, such as embedded instructions for invoking the user interfaces on a user's device, over the communication channel. While the user interacts with the user interfaces, new user's contextual information may be obtained by the server.
    • 提供了一种用于收集上下文信息以提供所请求的服务的方法和系统。 服务提供商和用户可以通过通信信道交换与服务相关的会话和/或上下文信息。 基于接收到的用户上下文信息,服务器可以确定用于从用户获得与所请求的服务有关的更多信息的适当源。 服务器联系相应的源并从中获取信息。 此外,服务器识别用于从用户收集与所请求的服务有关的更多信息的用户界面。 服务器可以通过通信信道发送一组上下文信息,诸如用于在用户设备上调用用户界面的嵌入式指令。 当用户与用户界面交互时,服务器可以获得新用户的上下文信息。