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11. 发明授权

US09811656B1 MRCP resource access control mechanism for mobile devices 有权
公开(公告)号：US09811656B1
公开(公告)日：2017-11-07
申请号：US15370186
申请日：2016-12-06
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： G06F15/16 , G06F21/45 , H04L29/06 , H04W12/08 , G06F17/30 , H04L29/08
CPC分类号： G06F21/45 , G06F15/16 , G06F17/30 , G06F17/30985 , H04L9/3226 , H04L9/3228 , H04L63/08 , H04L63/083 , H04L63/10 , H04L67/10 , H04L67/146 , H04W12/08
摘要： A system and method for Media Resource Control Protocol (MRCP) access control for a mobile device. An entity requesting to utilize MRCP resources establishes a relationship with a MRCP resource provider. The MRCP resource provider maintains account information for the entity, and the entity receives a unique account number for identification purposes. The entity requests from the MRCP resource provider generation of at least one MRCP access PIN associated with the account information, and provides a data string associated with the MRCP access PIN to the MRCP resource provider.

12. 发明授权

US09754590B1 VoiceXML browser and supporting components for mobile devices 有权
公开(公告)号：US09754590B1
公开(公告)日：2017-09-05
申请号：US14473134
申请日：2014-08-29
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： G10L15/00 , G10L13/00 , G10L15/30 , H04M3/493
CPC分类号： G10L15/30 , G10L13/00 , H04M1/72561 , H04M3/4936 , H04M2250/74
摘要： A system and method for facilitating user interaction with a voice application. A VoiceXML browser runs locally on a mobile device. Supporting components, such as a Resource Manager, a Call Data Manager, and a MRCP Gateway Client support operation of the VoiceXML browser. The Resource Manager servers either those files stored locally on the mobile device, or files accessible via a network connection using the wireless or mobile broadband capabilities of the mobile device. The Call Data Manager communicates call-specific data back to the application's system of origin or another configured target system. The MRCP Gateway Client provides the VoiceXML browser with access to media resources via a MRCP Gateway Client.

13. 发明授权

US09107050B1 Mobile contacts outdialer and method thereof 有权
标题翻译：移动联系人外拨及其方法
公开(公告)号：US09107050B1
公开(公告)日：2015-08-11
申请号：US14161787
申请日：2014-01-23
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： G10L15/00 , G10L21/00 , H04M3/42 , H04W4/12 , H04M1/725
CPC分类号： H04W4/12 , G06F3/00 , G10L21/00 , G10L21/06 , H04M1/72583 , H04M3/4938 , H04M2203/254 , H04M2250/74
摘要： A Mobile Direct Self Service (MDSS) mobile device incorporating a mobile contacts outdialer and method thereof. The MDSS mobile device may include a connection application operable to connect to at least one contact device. The connection application may include a launch interface that displays a representation of the at least one contact device, a selection interface that allows a user of the MDSS mobile device to select one or more of the at least one contact device, and a contact protocol operable to communicate with the selected at least one contact device. The multimedia application may be operable to present a multimedia presentation to the selected at least one contact device, wherein the multimedia application is further operable to solicit and collect one or more responses from the at least one contact device to the multimedia presentation.
摘要翻译：移动直接自助服务（MDSS）移动设备，其包括移动联系人外拨及其方法。 MDSS移动设备可以包括可操作以连接到至少一个联系人设备的连接应用。连接应用可以包括显示所述至少一个联系人设备的表示的启动界面，允许MDSS移动设备的用户选择所述至少一个联系人设备中的一个或多个的选择界面，以及可操作的与所选择的至少一个接触装置进行通信。多媒体应用程序可以用于向所选择的至少一个联系人设备呈现多媒体呈现，其中所述多媒体应用程序还可操作以征求并收集来自所述至少一个联系人设备到所述多媒体呈现的一个或多个响应。

14. 发明授权

US10721221B1 MRCP gateway for mobile devices 有权
公开(公告)号：US10721221B1
公开(公告)日：2020-07-21
申请号：US16423605
申请日：2019-05-28
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： H04L29/06 , H04W12/08 , H04L12/801 , H04L29/12
摘要： A system and method for securely bridging mobile-originated Media Resource Control Protocol (MRCP) transactions with at least one Media Resource Server. A mobile device initiates TCP/IP requests to a MRCP Gateway Server over at least one of the wireless and mobile broadband capabilities of the mobile device. The MRCP Gateway Server includes TCP/IP-based ingress, and the MRCP Gateway Server is arranged in front of the at least one Media Resource Server. The Media Resource Server supports MRCP communication. A secure channel may be established between the mobile device and MRCP Gateway Server, and the mobile device may pass authorization credentials, media resource requirements, and additional user-defined data to the MRCP Gateway Server over the secure channel.

15. 发明授权

US10504535B1 Mobile voice self service device and method thereof 有权
公开(公告)号：US10504535B1
公开(公告)日：2019-12-10
申请号：US15805686
申请日：2017-11-07
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： G10L21/00 , G10L15/00 , H04M1/64
CPC分类号： G10L21/00 , G10L15/00 , H04M1/64
摘要： A Mobile Voice Self Service (MVSS) mobile device and method thereof. A VoiceXML browser that is implemented directly on the MVSS mobile device may request a VoiceXML application and process it. A call data manager may also be implemented on the MVSS mobile device and may provide call data that may authorize access to advanced Media Resource Control Protocol (MRCP) services, such as Automatic Speech Recognition (ASR) or Text-To-Speech (TTS). A media resource gateway may then provide the advanced MRCP services to the VoiceXML application processed by the VoiceXML application browser. Hotkey navigations and bookmarked application points to VoiceXML applications may be created and applied through application analysis and state tracking. Therein, VoiceXML document transitions and user input are stored to maintain application state changes until the user requests creation of an application bookmark.

16. 发明授权

US10305877B1 MRCP gateway for mobile devices 有权
公开(公告)号：US10305877B1
公开(公告)日：2019-05-28
申请号：US14685850
申请日：2015-04-14
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： H04L29/06 , H04L29/12
摘要： A system and method for securely bridging mobile-originated Media Resource Control Protocol (MRCP) transactions with at least one Media Resource Server. A mobile device initiates TCP/IP requests to a MRCP Gateway Server over at least one of the wireless and mobile broadband capabilities of the mobile device. The MRCP Gateway Server includes TCP/IP-based ingress, and the MRCP Gateway Server is arranged in front of the at least one Media Resource Server. The Media Resource Server supports MRCP communication. A secure channel may be established between the mobile device and MRCP Gateway Server, and the mobile device may pass authorization credentials, media resource requirements, and additional user-defined data to the MRCP Gateway Server over the secure channel.

17. 发明授权

US10021164B1 Real-time streaming protocol gateway and proxy for serving and caching static media over a low bandwidth connection 有权
公开(公告)号：US10021164B1
公开(公告)日：2018-07-10
申请号：US14512515
申请日：2014-10-13
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： G06F15/16 , H04L29/06 , H04L29/08 , G06F12/00
CPC分类号： H04L65/608 , G06F12/00 , H04L65/1026 , H04L65/4084 , H04L67/28 , H04L67/2842
摘要： A system and method to support the transmission of static media, originating from an HTTP source, as a Real-Time Streaming Protocol (RTSP) stream to a caching proxy. A server-side gateway accepts RTSP requests, loads a requested resource from the HTTP source, and streams requested portions of a file via RTSP. A RTSP proxy caches received portions of media to avoid re-requesting those portions. The RTSP proxy may receive a RTSP TEARDOWN command to trigger removal of cached media and passes the RTSP TEARDOWN command to the server-side gateway. Further, the server-side gateway may receive a RTSP TEARDOWN command to trigger the server-side gateway to remove media loaded from the HTTP source.

18. 发明授权

US09924032B1 Mobile voice self service system 有权
公开(公告)号：US09924032B1
公开(公告)日：2018-03-20
申请号：US14988897
申请日：2016-01-06
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： G10L15/00 , G10L21/00 , H04M3/493 , H04W4/02 , G10L13/00 , G10L15/30
CPC分类号： H04M3/4938 , G10L13/00 , G10L15/00 , G10L15/30 , H04M3/4936 , H04M2203/2011 , H04W4/02 , H04W4/18
摘要： A Mobile Voice Self Service (MVSS) mobile system that includes an MVSS mobile device, on which a VoiceXML browser is implemented directly. The VoiceXML browser may request a VoiceXML application from a VoiceXML application server and process it. A client system may include the VoiceXML application server that the VoiceXML application is requested from. Upon request, the VoiceXML application may deliver the requested VoiceXML application to the VoiceXML application browser. A vendor media resource system may provide advanced Media Resource Control Protocol (MRCP) services, such as Automatic Speech Recognition (ASR) or Text-To-Speech (TTS), to the VoiceXML application that is being processed by the VoiceXML application browser. A call data manager may also be implemented on the MVSS mobile device and may provide call data that, in conjunction with data from the VoiceXML application server, may authorize access to advanced Media Resource Control Protocol (MRCP) services.

19. 发明授权

US09232375B1 Mobile voice self service system 有权
标题翻译：移动语音自助服务系统
公开(公告)号：US09232375B1
公开(公告)日：2016-01-05
申请号：US13667359
申请日：2012-11-02
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： G10L15/00 , G10L21/00 , H04W4/18 , G10L13/00
CPC分类号： H04M3/4938 , G10L13/00 , G10L15/00 , G10L15/30 , H04M3/4936 , H04M2203/2011 , H04W4/02 , H04W4/18
摘要： A Mobile Voice Self Service (MVSS) mobile system that includes an MVSS mobile device, on which a VoiceXML browser is implemented directly. The VoiceXML browser may request a VoiceXML application from a VoiceXML application server and process it. A client system may include the VoiceXML application server that the VoiceXML application is requested from. Upon request, the VoiceXML application may deliver the requested VoiceXML application to the VoiceXML application browser. A vendor media resource system may provide advanced Media Resource Control Protocol (MRCP) services, such as Automatic Speech Recognition (ASR) or Text-To-Speech (TTS), to the VoiceXML application that is being processed by the VoiceXML application browser. A call data manager may also be implemented on the MVSS mobile device and may provide call data that, in conjunction with data from the VoiceXML application server, may authorize access to advanced Media Resource Control Protocol (MRCP) services.
摘要翻译：包括MVSS移动设备的移动语音自助服务（MVSS）移动系统，其上直接实现VoiceXML浏览器。 VoiceXML浏览器可以从VoiceXML应用服务器请求VoiceXML应用程序并进行处理。客户端系统可以包括VoiceXML应用程序被请求的VoiceXML应用服务器。根据要求，VoiceXML应用程序可将请求的VoiceXML应用程序传递到VoiceXML应用程序浏览器。供应商媒体资源系统可以向由VoiceXML应用程序浏览器处理的VoiceXML应用程序提供高级媒体资源控制协议（MRCP）服务，例如自动语音识别（ASR）或文本到语音（TTS）。呼叫数据管理器也可以在MVSS移动设备上实现，并且可以提供呼叫数据，其结合来自VoiceXML应用服务器的数据可以授权对高级媒体资源控制协议（MRCP）服务的访问。

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