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11. 发明授权

US07099442B2 Telephony and voice interface for voice server system management 有权
标题翻译：电话和语音接口，用于语音服务器系统管理
公开(公告)号：US07099442B2
公开(公告)日：2006-08-29
申请号：US10302437
申请日：2002-11-22
申请人： William V. Da Palma , Ricardo dos Santos , Victor S. Moore , Wendi L. Nusbickel
发明人： William V. Da Palma , Ricardo dos Santos , Victor S. Moore , Wendi L. Nusbickel
IPC分类号： H04M1/64
CPC分类号： H04M3/42144 , H04M3/4936 , H04M2201/60 , H04M2203/1016
摘要： A method of administering a voice server can include, within the voice server, receiving a call from a system administrator. Call control data of the received call can be matched with a system administration application of the voice server. The system administration application can be executed. Responsive to the executing step, communications between the system administration application and a resource management system of the voice server can be established such that the system administrator can interact with the resource management system to request administrative functions over the call.
摘要翻译：管理语音服务器的方法可以包括在语音服务器内从系统管理员接收呼叫。接收到的呼叫的呼叫控制数据可以与语音服务器的系统管理应用相匹配。可以执行系统管理应用程序。响应于执行步骤，可以建立系统管理应用与语音服务器的资源管理系统之间的通信，使得系统管理员可以与资源管理系统交互以通过呼叫请求管理功能。

12. 发明授权

US06633874B1 Method for improving the performance of a web service by caching the most popular (real-time) information 有权
标题翻译：通过缓存最流行的（实时）信息来提高Web服务的性能的方法
公开(公告)号：US06633874B1
公开(公告)日：2003-10-14
申请号：US09405877
申请日：1999-09-24
申请人： Wendi L. Nusbickel
发明人： Wendi L. Nusbickel
IPC分类号： G06F1730
CPC分类号： G06F17/30902 , Y10S707/99931 , Y10S707/99933
摘要： A method to serve web pages from a server linked to a network of a plurality of clients, the server coupled to a plurality of data pages and to an access log. The method begins with reading an access log to collect data identifying pages that are most frequently accessed by a plurality of clients. The pages are retrieved, at least in part, from a database server coupled to a database storage. The one or more pages are stored in a cache as identified by the access log, where each of the pages are identified in the access log with at least one category of a search criteria received from the clients. An access request is received from one or more clients for a page based upon the search criteria received from the clients. The page from cache is retrieved if the page which has been requested was previously stored in cache. On the other hand, if the page, which has been requested, was not previously stored in cache then the page is retrieved from database storage. The page, which has been retrieved either locally from cache or from the database storage, is transmitted to the one or more clients requesting the page. A list is presented to the clients which includes the at least one category of a search criteria representing the pages that are most frequently accessed from the clients.
摘要翻译：一种从链接到多个客户端的网络的服务器提供网页的方法，所述服务器耦合到多个数据页面和访问日志。该方法开始于读取访问日志以收集识别由多个客户端最常访问的页面的数据。至少部分地从耦合到数据库存储器的数据库服务器检索页面。一个或多个页面被存储在由访问日志标识的高速缓存中，其中每个页面在访问日志中被识别为从客户端接收的至少一个类别的搜索条件。基于从客户端接收的搜索条件，从一个或多个客户端接收针对页面的访问请求。如果已请求的页面先前存储在缓存中，则会检索来自缓存的页面。另一方面，如果已经请求的页面以前没有被存储在高速缓存中，则从数据库存储器检索该页面。从缓存或数据库存储本地检索的页面被发送到请求页面的一个或多个客户端。向客户端呈现列表，其中包括表示从客户端最常访问的页面的搜索标准的至少一个类别。

13. 发明授权

US06609121B1 Lightweight directory access protocol interface to directory assistance systems 有权
标题翻译：轻量级目录访问协议接口到目录辅助系统
公开(公告)号：US06609121B1
公开(公告)日：2003-08-19
申请号：US09617560
申请日：2000-07-17
申请人： Martin A. Ambrosini , Edward E. Huth , Victor S. Moore , Wendi L. Nusbickel , Brian E. Yoder
发明人： Martin A. Ambrosini , Edward E. Huth , Victor S. Moore , Wendi L. Nusbickel , Brian E. Yoder
IPC分类号： G06F1730
CPC分类号： G06F17/30589 , Y10S707/99933 , Y10S707/99942
摘要： A method for mapping a Lightweight Directory Access Protocol (LDAP) interface to a Directory Assistance (DA) system can comprise the following steps. First, LDAP compatible search arguments for searching an LDAP database can be extracted from an LDAP request. Second, the LDAP compatible search arguments can be converted to search arguments compatible with a DA system database. Third, the DA system database can be queried using the converted search arguments. Fourth, a result set of listings from the DA system database can be received in response to the query. Finally, the result set can be converted to a result set compatible with LDAP. Preferably, each of the five steps can be performed in a plug-in to the LDAP server. Additionally, the method can include the step of receiving the LDAP request from an LDAP client. Moreover, the method can include the step of receiving the LDAP request in an LDAP server.
摘要翻译：将轻量级目录访问协议（LDAP）接口映射到目录服务（DA）系统的方法可以包括以下步骤。首先，可以从LDAP请求中提取用于搜索LDAP数据库的LDAP兼容搜索参数。其次，LDAP兼容的搜索参数可以转换为与DA系统数据库兼容的搜索参数。第三，可以使用转换的搜索参数查询DA系统数据库。第四，可以接收来自DA系统数据库的结果集合以响应该查询。最后，结果集可以转换成与LDAP兼容的结果集。优选地，可以在LDAP服务器的插件中执行五个步骤中的每一个。另外，该方法可以包括从LDAP客户端接收LDAP请求的步骤。此外，该方法可以包括在LDAP服务器中接收LDAP请求的步骤。

14. 发明授权

US09311420B2 Customizing web 2.0 application behavior based on relationships between a content creator and a content requester 有权
标题翻译：根据内容创建者和内容请求者之间的关系定制Web 2.0应用程序行为
公开(公告)号：US09311420B2
公开(公告)日：2016-04-12
申请号：US11766255
申请日：2007-06-21
申请人： William V. Da Palma , Victor S. Moore , Wendi L. Nusbickel
发明人： William V. Da Palma , Victor S. Moore , Wendi L. Nusbickel
IPC分类号： G06F17/30 , G06Q30/02 , G10L15/30 , H04L29/08 , G10L15/32
CPC分类号： G06F17/3089 , G06Q30/02 , G10L15/30 , G10L15/32 , H04L67/02 , H04L67/06 , H04L67/306
摘要： The present invention discloses a solution for developer customization of Web 2.0 applications based on relationships between a content creator and a content requester. In the solution, Web 2.0 content can be received from a content creator. One or more creator established customizations can also be received where the customizations are each a set of one or more users. In the method, a communication can be established with a user who requests the Web 2.0 content. It can be determined that the user is a member of a set specified by the content creator. The customization associated with the set can be applied. Web 2.0 content as modified by the customization can be served to the user. In one embodiment, users can also establish customizations, which are also applied to the served Web 2.0 content.
摘要翻译：本发明公开了一种基于内容创建者和内容请求者之间的关系来开发Web 2.0应用程序定制的解决方案。在解决方案中，可以从内容创建者接收Web 2.0内容。还可以接收一个或多个创建者建立的自定义，其中定制每个都是一个或多个用户的集合。在该方法中，可以与请求Web 2.0内容的用户建立通信。可以确定用户是内容创建者指定的集合的成员。可以应用与集相关联的定制。通过自定义修改的Web 2.0内容可以向用户提供。在一个实施例中，用户还可以建立自定义，其也应用于所提供的Web 2.0内容。

15. 发明授权

US08543404B2 Proactive completion of input fields for automated voice enablement of a web page 有权
标题翻译：主动完成用于自动语音启用网页的输入字段
公开(公告)号：US08543404B2
公开(公告)日：2013-09-24
申请号：US12099036
申请日：2008-04-07
申请人： Victor S. Moore , Wendi L. Nusbickel
发明人： Victor S. Moore , Wendi L. Nusbickel
IPC分类号： G01L11/00
CPC分类号： G10L15/22 , G06F17/243 , G10L15/183 , G10L15/19 , H04M3/4938
摘要： Embodiments of the present invention provide a method and computer program product for the proactive completion of input fields for automated voice enablement of a Web page. In an embodiment of the invention, a method for proactively completing empty input fields for voice enabling a Web page can be provided. The method can include receiving speech input for an input field in a Web page and inserting a textual equivalent to the speech input into the input field in a Web page. The method further can include locating an empty input field remaining in the Web page and generating a speech grammar for the input field based upon permitted terms in a core attribute of the empty input field and prompting for speech input for the input field. Finally, the method can include posting the received speech input and the grammar to an automatic speech recognition (ASR) engine and inserting a textual equivalent to the speech input provided by the ASR engine into the empty input field.
摘要翻译：本发明的实施例提供了一种用于主动完成用于网页的自动语音使能的输入字段的方法和计算机程序产品。在本发明的一个实施例中，可以提供用于主动完成用于启用网页的语音的空输入字段的方法。该方法可以包括为网页中的输入字段接收语音输入，并将与语音输入的文本等价物插入到网页中的输入字段中。该方法还可以包括定位网页中剩余的空输入字段，并且基于空输入字段的核心属性中的允许项提供输入字段的语音语法，并提示输入字段的语音输入。最后，该方法可以包括将接收到的语音输入和语法发布到自动语音识别（ASR）引擎，并将与由ASR引擎提供的语音输入的文本等价物插入空输入字段。

16. 发明授权

US08229750B2 Barge-in capabilities of a voice browser 有权
标题翻译：语音浏览器的插入功能
公开(公告)号：US08229750B2
公开(公告)日：2012-07-24
申请号：US10833518
申请日：2004-04-28
申请人： Thomas E. Creamer , Victor S. Moore , Wendi L. Nusbickel , Ricardo Dos Santos , James J. Sliwa
发明人： Thomas E. Creamer , Victor S. Moore , Wendi L. Nusbickel , Ricardo Dos Santos , James J. Sliwa
IPC分类号： G10L21/00
CPC分类号： G10L15/22
摘要： A method for barging-in a call can include the step of establishing a component as a communication intermediary between at least one speech engine and a telephone gateway. The component can include at least one input media port and at least one output media port, where the input media port and the output media port can interface with selective ones of the speech engines. A barge-in command can be received while an automated prompt is being audibly presented. The signals for the prompt can be conveyed to the component via the output media port. Once the barge-in command has been received, the output media port can be closed to immediately stop the prompt from being presented. A halt command can be conveyed to a prompt generating source so that the source stops generating the prompt.
摘要翻译：一种用于在呼叫中进行驳船的方法可以包括建立作为至少一个语音引擎和电话网关之间的通信中介的组件的步骤。该组件可以包括至少一个输入媒体端口和至少一个输出媒体端口，其中输入媒体端口和输出媒体端口可以与选择性语音引擎接口。当自动提示被可听见地呈现时，可以接收一个驳船命令。提示信号可以通过输出媒体端口传送到组件。一旦收到了输入命令，输出媒体端口可以关闭，以立即停止提示。可以将暂停命令传送到提示生成源，以便源代码停止生成提示。

17. 发明授权

US08204182B2 Dialect translator for a speech application environment extended for interactive text exchanges 有权
标题翻译：用于语音应用环境的方言翻译器用于交互式文本交换
公开(公告)号：US08204182B2
公开(公告)日：2012-06-19
申请号：US11613179
申请日：2006-12-19
申请人： William V. Da Palma , Baiju D. Mandalia , Victor S. Moore , Wendi L. Nusbickel
发明人： William V. Da Palma , Baiju D. Mandalia , Victor S. Moore , Wendi L. Nusbickel
IPC分类号： H04M11/00
CPC分类号： G10L15/22
摘要： The present solution includes a real-time automated communication method. In the method, a real-time communication session can be established between a text exchange client and a speech application. A translation table can be identified that includes multiple entries, each entry including a text exchange item and a corresponding conversational translation item. A text exchange message can be received that was entered into a text exchange client. Content in the text exchange message that matches a text exchange item in the translation table can be substituted with a corresponding conversational item. The translated text exchange message can be sent as input to a voice server. Output from the voice server can be used by the speech application, which performs an automatic programmatic action based upon the output.
摘要翻译：本解决方案包括实时自动通信方法。在该方法中，可以在文本交换客户端和语音应用之间建立实时通信会话。可以识别包括多个条目的翻译表，每个条目包括文本交换项目和对应的会话翻译项目。可以接收输入到文本交换客户端的文本交换消息。与翻译表中的文本交换项匹配的文本交换消息中的内容可以用对应的对话项代替。翻译的文本交换消息可以作为输入发送到语音服务器。语音服务器的输出可以由语音应用程序使用，语音应用程序将根据输出执行自动编程操作。

18. 发明授权

US08139730B2 Integrating an IVR application within a standards based application server 失效
标题翻译：在基于标准的应用服务器中集成IVR应用程序
公开(公告)号：US08139730B2
公开(公告)日：2012-03-20
申请号：US11247508
申请日：2005-10-11
申请人： William V. Da Palma , Brett J. Gavagni , Baiju D. Mandalia , Brien H. Muschette , Wendi L. Nusbickel
发明人： William V. Da Palma , Brett J. Gavagni , Baiju D. Mandalia , Brien H. Muschette , Wendi L. Nusbickel
IPC分类号： H04M11/00
CPC分类号： H04L29/06027 , H04L65/1006 , H04L65/4007 , H04M3/4938
摘要： A method for providing Interactive Voice Response functionality within a multi-tiered telephony environment can identify an enterprise archive file that contains an Interactive Voice Response (IVR) application. The enterprise archive file can contain multiple interpreters for different markup languages. The enterprise archive file can also include a servlet that maps the interpreters to telephony sessions. The enterprise archive file can be deployed within a J2EE compliant application server having a SIP interface. The deployed IVR application can be utilized to provide IVR functions for SIP based telephony sessions.
摘要翻译：在多层电话环境中提供交互式语音应答功能的方法可以识别包含交互式语音响应（IVR）应用的企业归档文件。企业归档文件可以包含多个不同标记语言的口译员。企业归档文件还可以包括将解释器映射到电话会话的servlet。可以在具有SIP接口的J2EE兼容应用服务器中部署企业归档文件。部署的IVR应用可以用于为基于SIP的电话会话提供IVR功能。

19. 发明授权

US08041573B2 Integrating a voice browser into a Web 2.0 environment 失效
标题翻译：将语音浏览器集成到Web 2.0环境中
公开(公告)号：US08041573B2
公开(公告)日：2011-10-18
申请号：US11766157
申请日：2007-06-21
申请人： William V. Da Palma , Victor S. Moore , Wendi L. Nusbickel
发明人： William V. Da Palma , Victor S. Moore , Wendi L. Nusbickel
IPC分类号： G10L21/00
CPC分类号： G06F17/30899 , G10L15/30 , G10L15/32 , H04L67/02
摘要： The present invention discloses a system and method for integrating a voice browser into a Web 2.0 environment. For example, a system is disclosed which includes at least a Web 2.0 server, a voice browser, and a server-side speech processing system. The Web 2.0 server can serve Web 2.0 content comprising at least one speech-enabled application. The served Web 2.0 content can include voice markup. The voice browser can render the Web 2.0 content received from the Web 2.0 server which includes rendering the voice markup. The server-side speech processing system can handle speech processing operations for the speech-enabled application. Communications with the server-side speech processing system occur via a set of RESTful commands, such as an HTTP GET command, an HTTP POST command, an HTTP PUT command, and an HTTP DELETE command.
摘要翻译：本发明公开了一种将语音浏览器集成到Web 2.0环境中的系统和方法。例如，公开了至少包括Web 2.0服务器，语音浏览器和服务器侧语音处理系统的系统。 Web 2.0服务器可以提供包含至少一个支持语音的应用程序的Web 2.0内容。提供的Web 2.0内容可以包括语音标记。语音浏览器可以渲染从Web 2.0服务器接收的Web 2.0内容，包括渲染语音标记。服务器端语音处理系统可以处理语音处理操作，使语音使能的应用程序。与服务器端语音处理系统的通信通过一组RESTful命令进行，例如HTTP GET命令，HTTP POST命令，HTTP PUT命令和HTTP DELETE命令。

20. 发明授权

US08041572B2 Speech processing method based upon a representational state transfer (REST) architecture that uses web 2.0 concepts for speech resource interfaces 有权
标题翻译：基于使用Web 2.0概念进行语音资源接口的表示状态转移（REST）架构的语音处理方法
公开(公告)号：US08041572B2
公开(公告)日：2011-10-18
申请号：US11765928
申请日：2007-06-20
申请人： William V. Da Palma , Victor S. Moore , Wendi L. Nusbickel
发明人： William V. Da Palma , Victor S. Moore , Wendi L. Nusbickel
IPC分类号： G10L21/00
CPC分类号： G10L15/30
摘要： The present invention discloses a method of performing speech processing operations based upon Web 2.0 type interfaces with speech engines. The method can include a step of interfacing with a Web 2.0 server from a standard browser. A speech-enabled application served by the Web 2.0 server can be accessed. The browser can render markup of the speech-enabled application. Speech input can be received from a user of the browser. A RESTful protocol, such as the ATOM Publishing Protocol (APP), can be utilized to access a remotely located speech engine. The speech engine can accept GET, PUT, POST, and DELETE commands. The speech processing engine can process the speech input and can provide results to the Web 2.0 server. The Web 2.0 server can perform a programmatic action based upon the provided results, which results in different content being presented in the browser.
摘要翻译：本发明公开了一种基于具有语音引擎的Web 2.0型接口进行语音处理操作的方法。该方法可以包括从标准浏览器与Web 2.0服务器进行接口的步骤。可以访问由Web 2.0服务器提供的支持语音的应用程序。浏览器可以渲染启用语音的应用程序的标记。可以从浏览器的用户接收语音输入。诸如ATOM出版协议（APP）之类的RESTful协议可用于访问位于远程的语音引擎。语音引擎可以接受GET，PUT，POST和DELETE命令。语音处理引擎可以处理语音输入，并可以将结果提供给Web 2.0服务器。 Web 2.0服务器可以根据提供的结果执行编程操作，这导致浏览器中显示不同的内容。

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