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    • 12. 发明授权
    • Booting devices using virtual storage arrays over wide-area networks
    • 使用虚拟存储阵列在广域网上引导设备
    • US08677111B2
    • 2014-03-18
    • US13166321
    • 2011-06-22
    • David Tze-Si WuSteven McCanneMichael J. DemmerNitin Gupta
    • David Tze-Si WuSteven McCanneMichael J. DemmerNitin Gupta
    • G06F15/177
    • G06F3/0605G06F3/0665G06F3/067G06F9/5077H04L67/025
    • Virtual storage arrays consolidate data storage at a data center for physical and virtual computer systems at one or more branch network locations. Standalone and virtualized computer systems at a branch network location load, execute, and store their operating systems, applications, and data using virtual storage arrays and do not require any built-in or external non-volatile data storage devices such as hard disk drives or solid-state drives at the branch network location. The virtual disks of the virtual storage array are mapped to physical data storage at the data center and accessed via a WAN using storage block-based protocols. A storage block cache at the branch network location includes storage blocks prefetched based on knowledge about the computer systems at the branch network location and the behavior of their operating systems and applications.
    • 虚拟存储阵列将物理和虚拟计算机系统的数据中心的数据存储整合到一个或多个分支网络位置。 分支网络位置的独立虚拟化计算机系统使用虚拟存储阵列加载,执行和存储其操作系统,应用程序和数据,并且不需要任何内置或外部非易失性数据存储设备,如硬盘驱动器或 固态驱动器在分支网络位置。 虚拟存储阵列的虚拟磁盘映射到数据中心的物理数据存储,并使用基于存储块的协议通过WAN访问。 分支网络位置处的存储块高速缓存包括基于关于分支网络位置处的计算机系统的知识以及其操作系统和应用的行为而预取的存储块。
    • 13. 发明授权
    • Interception of a cloud-based communication connection
    • 拦截基于云的通信连接
    • US08473620B2
    • 2013-06-25
    • US12843754
    • 2010-07-26
    • Michael J. DemmerKand LyNitin Gupta
    • Michael J. DemmerKand LyNitin Gupta
    • G06F15/16
    • H04L67/14H04L29/12367H04L41/12H04L61/2514H04L67/2876H04L69/16H04L69/163H04L69/329H04L69/40
    • Methods and apparatus are provided for intercepting a client-server communication connection in a computing environment. A first network intermediary configured to facilitate optimization of client-server transactions may be installed in a path of communications between the client and the server. A second network intermediary configured to cooperate with the first network intermediary is not in the path of communications between the client and the server. The first network intermediary intercepts a connection request from the client and forwards a modified request toward the server. A module within the server intercepts the connection request and redirects it to the second network intermediary. The client-server connection is thus split-terminated at the two network intermediaries, which establish cooperative sessions between themselves and with the client and with the server.
    • 提供了用于在计算环境中拦截客户机 - 服务器通信连接的方法和装置。 配置为促进客户端 - 服务器事务的优化的第一网络中介可以安装在客户机和服务器之间的通信路径中。 配置为与第一网络中介进行协作的第二网络中介不在客户端和服务器之间的通信路径中。 第一个网络中介拦截来自客户端的连接请求,并向服务器转发修改的请求。 服务器内的一个模块拦截连接请求并将其重定向到第二个网络中介。 因此,客户机 - 服务器连接在两个网络中间件上分拆终止,这两个中间件在它们之间以及与客户端和服务器之间建立协作会话。
    • 16. 发明申请
    • LARGE SCALE REAL-TIME MULTISTAGED ANALYTIC SYSTEM USING DATA CONTRACTS
    • 使用数据合同的大规模实时多分析分析系统
    • US20130031143A1
    • 2013-01-31
    • US13194084
    • 2011-07-29
    • Atul KatiyarPurushottam AmradkarNitin Gupta
    • Atul KatiyarPurushottam AmradkarNitin Gupta
    • G06F17/30
    • G06F17/30864G06F17/30846
    • An analytic system may have a number of processing stages. One or more data sources may provide data to a first processing stage. The first processing stage may specify one or more data contracts having a schema describing a layout and types of data provided by the one or more data sources. Each of the processing stages may specify a respective data contract having a schema such that the processing stages may understand a layout and types of data provided as input to the processing stages. The data contracts me further specify a valid range of values for various items of data described by schemas. Data not conforming to a data contract may be automatically filtered out such that a corresponding processing stage may not be provided with the non-conforming data.
    • 分析系统可能具有多个处理阶段。 一个或多个数据源可以向第一处理阶段提供数据。 第一处理阶段可以指定具有描述由一个或多个数据源提供的布局和数据类型的模式的一个或多个数据契约。 每个处理阶段可以指定具有模式的相应数据契约,使得处理阶段可以理解作为处理阶段的输入提供的数据的布局和类型。 数据约定我进一步指定了由模式描述的各种数据项的有效范围值。 可能会自动过滤掉不符合数据合约的数据,从而可能不会对不合格的数据提供相应的处理阶段。
    • 18. 发明申请
    • SYSTEM AND METHOD FOR PROVIDING VOICE, CHAT, AND SHORT MESSAGE SERVICE APPLICATIONS USABLE IN SOCIAL MEDIA TO SERVICE PERSONAL ORDERS AND REQUESTS BY AT LEAST ONE AGENT
    • 用于提供语音,短信和短消息服务的系统和方法,可用于社会媒体,以便至少一个代理人服务个人订单和请求
    • US20120233546A1
    • 2012-09-13
    • US13103947
    • 2011-05-09
    • Nitin GuptaRaj SharmaRamana Reddy
    • Nitin GuptaRaj SharmaRamana Reddy
    • G06F3/01
    • G06Q50/01
    • An application that provides voice, chat, or short message services on a social media site to present a data field in a user interface for a person to enter information to request support, make a purchase, or seek information; presents an option to a person that allows the person to select how they want to be contacted by at least one agent; captures information from the social media site for the person; populates a preformatted note with the personal information and selection received from the person, the preformatted note having fields corresponding to the information and contact option, with the preformatted note formed by populating an input field with corresponding information or a selection by the person; stores all or part of the preformatted note as the record of the person's request for support; implements an algorithm to determine social affinity to route the request to at least one agent or another phone number or an automated response machine; and routes the request by voice or data channel, tracks the request and response, reports the results, and uses those results as feedback for future routing for the person or the person's social contacts.
    • 一种在社交媒体网站上提供语音,聊天或短消息服务的应用程序,用于在用户界面中呈现数据字段以供人们输入信息以请求支持,购买或寻求信息; 向一个人提供一个选项,允许该人选择他们想要由至少一个代理人联系; 从社交媒体网站获取该人的信息; 使用从人接收的个人信息和选择填充预格式化的笔记,预格式化笔记具有与信息和联系选项相对应的字段,其中通过用输入字段填充相应的信息或人的选择而形成的预格式化笔记; 存储全部或部分预格式化笔记作为该人的支持请求的记录; 实现一种算法来确定将请求路由到至少一个代理或另一个电话号码或自动响应机器的社会关系; 并通过语音或数据通道路由请求,跟踪请求和响应,报告结果,并将这些结果用作人或社交联系人的未来路由的反馈。